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Old 10-05-2009, 07:00 PM
Nader
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IExplorer 8 crash

I updated my Internet Explorer to 8 and the below error message occurs on
every other site.

Faulting application iexplore.exe, version 8.0.6001.18702, faulting module
ntdll.dll


Any Idea? Is there anyway to rollback the IE 8?

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Old 10-05-2009, 07:00 PM
  #2 (permalink)  
Old 10-05-2009, 08:50 PM
Leonard Grey
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Re: IExplorer 8 crash

Whenever you ask a question about Internet Explorer, please tell us:

* what version of Internet Explorer you are using; and
* what version of Windows you are using (with the service pack number).

Do you have the same experience when you start Internet Explorer from
the 'no add-ons' icon?

If you have XP: Start > All Programs > Accessories > System Tools >
Internet Explorer (No Add-Ons)
If you have Vista: Start > type Internet Explorer in the Start Search
box > click Internet Explorer (No Add-Ons)
Or you can create a shortcut on your desktop with the following target path:
"C:\Program Files\Internet Explorer\iexplore.exe" -extoff

Do you have the same experience after you have reset Internet Explorer
settings?

"How to Reset Internet Explorer Settings"
http://support.microsoft.com/kb/923737

Problems with Internet Explorer can also be caused by by malicious
software ('malware') that you have unwittingly installed on your computer.

Web pages that were developed for previous versions of Internet
Explorer, or with proprietary HTML or scripting extensions, might not
function the same way in Internet Explorer 8. Web developers need to
test their web pages to identify compatibility issues with Internet
Explorer 8, and redesign web pages that do not function properly.

---
Leonard Grey
Errare humanum est

Nader wrote:
> I updated my Internet Explorer to 8 and the below error message occurs on
> every other site.
>
> Faulting application iexplore.exe, version 8.0.6001.18702, faulting module
> ntdll.dll
>
>
> Any Idea? Is there anyway to rollback the IE 8?
>

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  #3 (permalink)  
Old 11-06-2009, 08:20 AM
mariane
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Posts: n/a
Re: IExplorer 8 crash

My explorer 8 in Vista is running without add ons as you suggested. Do i
always have to run it this way forever?
--
marianne dagher


"Leonard Grey" wrote:

> Whenever you ask a question about Internet Explorer, please tell us:
>
> * what version of Internet Explorer you are using; and
> * what version of Windows you are using (with the service pack number).
>
> Do you have the same experience when you start Internet Explorer from
> the 'no add-ons' icon?
>
> If you have XP: Start > All Programs > Accessories > System Tools >
> Internet Explorer (No Add-Ons)
> If you have Vista: Start > type Internet Explorer in the Start Search
> box > click Internet Explorer (No Add-Ons)
> Or you can create a shortcut on your desktop with the following target path:
> "C:\Program Files\Internet Explorer\iexplore.exe" -extoff
>
> Do you have the same experience after you have reset Internet Explorer
> settings?
>
> "How to Reset Internet Explorer Settings"
> http://support.microsoft.com/kb/923737
>
> Problems with Internet Explorer can also be caused by by malicious
> software ('malware') that you have unwittingly installed on your computer.
>
> Web pages that were developed for previous versions of Internet
> Explorer, or with proprietary HTML or scripting extensions, might not
> function the same way in Internet Explorer 8. Web developers need to
> test their web pages to identify compatibility issues with Internet
> Explorer 8, and redesign web pages that do not function properly.
>
> ---
> Leonard Grey
> Errare humanum est
>
> Nader wrote:
> > I updated my Internet Explorer to 8 and the below error message occurs on
> > every other site.
> >
> > Faulting application iexplore.exe, version 8.0.6001.18702, faulting module
> > ntdll.dll
> >
> >
> > Any Idea? Is there anyway to rollback the IE 8?
> >

>

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  #4 (permalink)  
Old 11-06-2009, 08:50 AM
Leonard Grey
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Posts: n/a
Re: IExplorer 8 crash

To determine which add-on is causing the problem: Open Internet Explorer
(in 'no add-ons' mode), enable one add-on, re-start Internet Explorer,
test. Everything okay? Enable another add-on, re-start Internet
Explorer, test. So far so good? Enable a third add-on, then a
fourth...until you finally arrive at the add-on that is causing the problem.

Once identified, replace the offending add-on with a version that is
compatible with IE 8.

For the future: Before upgrading Internet Explorer, check whether your
existing add-ons are compatible with the new version.

And yes, the same applies to Firefox.
---
Leonard Grey
Errare humanum est

mariane wrote:
> My explorer 8 in Vista is running without add ons as you suggested. Do i
> always have to run it this way forever?

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