[crosspost to IE General]

> ...This occurs when
> using a web-based email system (like Hotmail/mail.live.com) which you have
> to use IE to read, follow? If the email has a file attached with a docx
> extension the laptop erroneously calls it a ZIP file, then you have to
> work around it.

Does this ONLY happen with attachments to your Hotmail messages as viewed
via webmail at http://mail.live.com?

<QP>
The Hotmail team has started rolling out updates to improve your Hotmail
experience...Look for these updates coming to your Hotmail inbox soon:
....and the ability to download all files in a message as a zip file (versus
one by one)
</QP>
Source & more:
http://windowslivewire.spaces.live.c...59!41458.entry



Rick E wrote:
> Thanks to everyone who has replied in this thread. Robert Aldwinckle
> seems
> to best understand the problem. I'll try to answer everyone else's
> questions:
>
> I know .docx should be associated with Word. Word IS on this laptop,
> properly configured and still gets ignored.
>
> I don't necessarily want to use IE to open Word documents. This occurs
> when
> using a web-based email system (like Hotmail/mail.live.com) which you have
> to use IE to read, follow? If the email has a file attached with a docx
> extension the laptop erroneously calls it a ZIP file, then you have to
> work around it.
>
> I appreciate the explaination & merits of of the docx format but remember
> this all works as expected (the docx attachment launched Word) using
> Firefox
> on the same platform. Its an IE8 problem.
>
> Someone else mentioned setting the IE option to 'open base on content
> rather
> than extension' (or however its worded). I tried it enabled and disabled
> and the behavior was still the same (this was already listed as something
> I
> tried).
>
> This is an known IE8 problem but I had hopes that by posting the issue
> here
> someone may say, "Hey, use this hotfix" but for now I can simply rename
> the
> file.
>
> Thanks for the feedback.
>
> "Robert Aldwinckle" wrote:
>
>>
>> "Rick E" <RickE@discussions.microsoft.com> wrote in message
>> news:3C734CF5-E444-425B-A001-3ECAE1C9BE80@microsoft.com...
>>> When I open a saved .docx file from an online mail provider using IE8 on
>>> Vista Home Premium the dialog box prompting to save the file calls it a
>>> ZIP file. Looking around the Internet this seems to be a known problem
>>> with Office 2007 files (which we have loaded) the only real fixes coming
>>> from adding code to the web page, something I'm unlikely to be able to
>>> do. Other broswers (Firefox) do not make this mistake on the same
>>> laptop
>>> & email site.
>>>
>>> Does anyone know of any other possible fixes?
>>>
>>> From other web pages I tired:
>>> Confirming the .docx file assocoaition in Windows Explorer
>>> Confirmed the .docx program association in IE
>>
>>> Set the IE8 security setting to "open based on content rather than
>>> extensive" to disabled
>>
>>> Added the mail URL to the trusted sites list in IE.
>>
>> Then are you sure you changed the option in the right zone?
>> I think it is a feasible workaround. Another one is renaming
>> the .zip extension to .docx in the TIF (after it is downloaded).
>> I had to use a cmd window to do that though because otherwise
>> Vista's Windows Explorer perversely renamed it to *.docx.zip
>>
>>
>> HTH
>>
>> Robert Aldwinckle
>> ---

"PA Bear [MS MVP]" <PABearMVP******.com> wrote in message news:ev8$JqFQKHA.3876@TK2MSFTNGP06.phx.gbl...
> [crosspost to IE General]
>
>> ...This occurs when
>> using a web-based email system (like Hotmail/mail.live.com) which you have
>> to use IE to read, follow? If the email has a file attached with a docx
>> extension the laptop erroneously calls it a ZIP file, then you have to
>> work around it.
>

> Does this ONLY happen with attachments to your Hotmail messages as viewed
> via webmail at http://mail.live.com?


No. I am plagued by it on Connect downloads too.
For small doc files I should just be able to open them and read them
instead of having to do separate downloads or instead of using the
other workarounds I mentioned.

I don't think the security setting requires a restart so having a cmd file
to toggle it might provide better usability. However, if necessary users could
probably open a new browser instance (e.g. using Run... or the Start menu)
and then be sure that the new settings were active in it.


FYI

Robert
---


>
> <QP>
> The Hotmail team has started rolling out updates to improve your Hotmail
> experience...Look for these updates coming to your Hotmail inbox soon:
> ...and the ability to download all files in a message as a zip file (versus
> one by one)
> </QP>
> Source & more:
> http://windowslivewire.spaces.live.c...59!41458.entry
>
>
>
> Rick E wrote:
>> Thanks to everyone who has replied in this thread. Robert Aldwinckle
>> seems
>> to best understand the problem. I'll try to answer everyone else's
>> questions:
>>
>> I know .docx should be associated with Word. Word IS on this laptop,
>> properly configured and still gets ignored.
>>
>> I don't necessarily want to use IE to open Word documents. This occurs
>> when
>> using a web-based email system (like Hotmail/mail.live.com) which you have
>> to use IE to read, follow? If the email has a file attached with a docx
>> extension the laptop erroneously calls it a ZIP file, then you have to
>> work around it.
>>
>> I appreciate the explaination & merits of of the docx format but remember
>> this all works as expected (the docx attachment launched Word) using
>> Firefox
>> on the same platform. Its an IE8 problem.
>>
>> Someone else mentioned setting the IE option to 'open base on content
>> rather
>> than extension' (or however its worded). I tried it enabled and disabled
>> and the behavior was still the same (this was already listed as something
>> I
>> tried).
>>
>> This is an known IE8 problem but I had hopes that by posting the issue
>> here
>> someone may say, "Hey, use this hotfix" but for now I can simply rename
>> the
>> file.
>>
>> Thanks for the feedback.
>>
>> "Robert Aldwinckle" wrote:
>>
>>>
>>> "Rick E" <RickE@discussions.microsoft.com> wrote in message
>>> news:3C734CF5-E444-425B-A001-3ECAE1C9BE80@microsoft.com...
>>>> When I open a saved .docx file from an online mail provider using IE8 on
>>>> Vista Home Premium the dialog box prompting to save the file calls it a
>>>> ZIP file. Looking around the Internet this seems to be a known problem
>>>> with Office 2007 files (which we have loaded) the only real fixes coming
>>>> from adding code to the web page, something I'm unlikely to be able to
>>>> do. Other broswers (Firefox) do not make this mistake on the same
>>>> laptop
>>>> & email site.
>>>>
>>>> Does anyone know of any other possible fixes?
>>>>
>>>> From other web pages I tired:
>>>> Confirming the .docx file assocoaition in Windows Explorer
>>>> Confirmed the .docx program association in IE
>>>
>>>> Set the IE8 security setting to "open based on content rather than
>>>> extensive" to disabled
>>>
>>>> Added the mail URL to the trusted sites list in IE.
>>>
>>> Then are you sure you changed the option in the right zone?
>>> I think it is a feasible workaround. Another one is renaming
>>> the .zip extension to .docx in the TIF (after it is downloaded).
>>> I had to use a cmd window to do that though because otherwise
>>> Vista's Windows Explorer perversely renamed it to *.docx.zip
>>>
>>>
>>> HTH
>>>
>>> Robert Aldwinckle
>>> ---
>

Thanks for the Hotmail update notice.

To answer your question, no, its not on Hotmail per se but rather a scholl's
online email system. I was using Hotmail as an example to get people to
understand why I would 'want to open Word documents using IE' but the example
seems to have fallen on deaf ears. Thanks for asking.

"PA Bear [MS MVP]" wrote:

> [crosspost to IE General]
>
> > ...This occurs when
> > using a web-based email system (like Hotmail/mail.live.com) which you have
> > to use IE to read, follow? If the email has a file attached with a docx
> > extension the laptop erroneously calls it a ZIP file, then you have to
> > work around it.
>
> Does this ONLY happen with attachments to your Hotmail messages as viewed
> via webmail at http://mail.live.com?
>
> <QP>
> The Hotmail team has started rolling out updates to improve your Hotmail
> experience...Look for these updates coming to your Hotmail inbox soon:
> ....and the ability to download all files in a message as a zip file (versus
> one by one)
> </QP>
> Source & more:
> http://windowslivewire.spaces.live.c...59!41458.entry
>
>
>
> Rick E wrote:
> > Thanks to everyone who has replied in this thread. Robert Aldwinckle
> > seems
> > to best understand the problem. I'll try to answer everyone else's
> > questions:
> >
> > I know .docx should be associated with Word. Word IS on this laptop,
> > properly configured and still gets ignored.
> >
> > I don't necessarily want to use IE to open Word documents. This occurs
> > when
> > using a web-based email system (like Hotmail/mail.live.com) which you have
> > to use IE to read, follow? If the email has a file attached with a docx
> > extension the laptop erroneously calls it a ZIP file, then you have to
> > work around it.
> >
> > I appreciate the explaination & merits of of the docx format but remember
> > this all works as expected (the docx attachment launched Word) using
> > Firefox
> > on the same platform. Its an IE8 problem.
> >
> > Someone else mentioned setting the IE option to 'open base on content
> > rather
> > than extension' (or however its worded). I tried it enabled and disabled
> > and the behavior was still the same (this was already listed as something
> > I
> > tried).
> >
> > This is an known IE8 problem but I had hopes that by posting the issue
> > here
> > someone may say, "Hey, use this hotfix" but for now I can simply rename
> > the
> > file.
> >
> > Thanks for the feedback.
> >
> > "Robert Aldwinckle" wrote:
> >
> >>
> >> "Rick E" <RickE@discussions.microsoft.com> wrote in message
> >> news:3C734CF5-E444-425B-A001-3ECAE1C9BE80@microsoft.com...
> >>> When I open a saved .docx file from an online mail provider using IE8 on
> >>> Vista Home Premium the dialog box prompting to save the file calls it a
> >>> ZIP file. Looking around the Internet this seems to be a known problem
> >>> with Office 2007 files (which we have loaded) the only real fixes coming
> >>> from adding code to the web page, something I'm unlikely to be able to
> >>> do. Other broswers (Firefox) do not make this mistake on the same
> >>> laptop
> >>> & email site.
> >>>
> >>> Does anyone know of any other possible fixes?
> >>>
> >>> From other web pages I tired:
> >>> Confirming the .docx file assocoaition in Windows Explorer
> >>> Confirmed the .docx program association in IE
> >>
> >>> Set the IE8 security setting to "open based on content rather than
> >>> extensive" to disabled
> >>
> >>> Added the mail URL to the trusted sites list in IE.
> >>
> >> Then are you sure you changed the option in the right zone?
> >> I think it is a feasible workaround. Another one is renaming
> >> the .zip extension to .docx in the TIF (after it is downloaded).
> >> I had to use a cmd window to do that though because otherwise
> >> Vista's Windows Explorer perversely renamed it to *.docx.zip
> >>
> >>
> >> HTH
> >>
> >> Robert Aldwinckle
> >> ---
>
>

Could this new* KB be pertinent to any of you?...

An error occurs after downloading a .ZIP file with Internet Explorer:
http://support.microsoft.com/kb/2002350

===================
* This KB was Partners-Only until 24 Sept-09, suggesting that a fix for the
known-behavior may be included in an upcoming Cumulative Update for IE.
YMMV.


Rick E wrote:
> Thanks for the Hotmail update notice.
>
> To answer your question, no, its not on Hotmail per se but rather a
> scholl's
> online email system. I was using Hotmail as an example to get people to
> understand why I would 'want to open Word documents using IE' but the
> example seems to have fallen on deaf ears. Thanks for asking.
>
> "PA Bear [MS MVP]" wrote:
>> [crosspost to IE General]
>>
>>> ...This occurs when
>>> using a web-based email system (like Hotmail/mail.live.com) which you
>>> have
>>> to use IE to read, follow? If the email has a file attached with a docx
>>> extension the laptop erroneously calls it a ZIP file, then you have to
>>> work around it.
>>
>> Does this ONLY happen with attachments to your Hotmail messages as viewed
>> via webmail at http://mail.live.com?
>>
>> <QP>
>> The Hotmail team has started rolling out updates to improve your Hotmail
>> experience...Look for these updates coming to your Hotmail inbox soon:
>> ....and the ability to download all files in a message as a zip file
>> (versus one by one)
>> </QP>
>> Source & more:
>> http://windowslivewire.spaces.live.c...59!41458.entry
>>
>> Rick E wrote:
>>> Thanks to everyone who has replied in this thread. Robert Aldwinckle
>>> seems
>>> to best understand the problem. I'll try to answer everyone else's
>>> questions:
>>>
>>> I know .docx should be associated with Word. Word IS on this laptop,
>>> properly configured and still gets ignored.
>>>
>>> I don't necessarily want to use IE to open Word documents. This occurs
>>> when
>>> using a web-based email system (like Hotmail/mail.live.com) which you
>>> have
>>> to use IE to read, follow? If the email has a file attached with a docx
>>> extension the laptop erroneously calls it a ZIP file, then you have to
>>> work around it.
>>>
>>> I appreciate the explaination & merits of of the docx format but
>>> remember
>>> this all works as expected (the docx attachment launched Word) using
>>> Firefox
>>> on the same platform. Its an IE8 problem.
>>>
>>> Someone else mentioned setting the IE option to 'open base on content
>>> rather
>>> than extension' (or however its worded). I tried it enabled and
>>> disabled
>>> and the behavior was still the same (this was already listed as
>>> something
>>> I
>>> tried).
>>>
>>> This is an known IE8 problem but I had hopes that by posting the issue
>>> here
>>> someone may say, "Hey, use this hotfix" but for now I can simply rename
>>> the
>>> file.
>>>
>>> Thanks for the feedback.
>>>
>>> "Robert Aldwinckle" wrote:
>>>
>>>>
>>>> "Rick E" <RickE@discussions.microsoft.com> wrote in message
>>>> news:3C734CF5-E444-425B-A001-3ECAE1C9BE80@microsoft.com...
>>>>> When I open a saved .docx file from an online mail provider using IE8
>>>>> on
>>>>> Vista Home Premium the dialog box prompting to save the file calls it
>>>>> a
>>>>> ZIP file. Looking around the Internet this seems to be a known
>>>>> problem
>>>>> with Office 2007 files (which we have loaded) the only real fixes
>>>>> coming
>>>>> from adding code to the web page, something I'm unlikely to be able to
>>>>> do. Other broswers (Firefox) do not make this mistake on the same
>>>>> laptop
>>>>> & email site.
>>>>>
>>>>> Does anyone know of any other possible fixes?
>>>>>
>>>>> From other web pages I tired:
>>>>> Confirming the .docx file assocoaition in Windows Explorer
>>>>> Confirmed the .docx program association in IE
>>>>
>>>>> Set the IE8 security setting to "open based on content rather than
>>>>> extensive" to disabled
>>>>
>>>>> Added the mail URL to the trusted sites list in IE.
>>>>
>>>> Then are you sure you changed the option in the right zone?
>>>> I think it is a feasible workaround. Another one is renaming
>>>> the .zip extension to .docx in the TIF (after it is downloaded).
>>>> I had to use a cmd window to do that though because otherwise
>>>> Vista's Windows Explorer perversely renamed it to *.docx.zip
>>>>
>>>>
>>>> HTH
>>>>
>>>> Robert Aldwinckle
>>>> ---

Thanks PA Bear. I'll give it a try tonight (love the alias).

"PA Bear [MS MVP]" wrote:

> Could this new* KB be pertinent to any of you?...
>
> An error occurs after downloading a .ZIP file with Internet Explorer:
> http://support.microsoft.com/kb/2002350
>
> ===================
> * This KB was Partners-Only until 24 Sept-09, suggesting that a fix for the
> known-behavior may be included in an upcoming Cumulative Update for IE.
> YMMV.
>
>
> Rick E wrote:
> > Thanks for the Hotmail update notice.
> >
> > To answer your question, no, its not on Hotmail per se but rather a
> > scholl's
> > online email system. I was using Hotmail as an example to get people to
> > understand why I would 'want to open Word documents using IE' but the
> > example seems to have fallen on deaf ears. Thanks for asking.
> >
> > "PA Bear [MS MVP]" wrote:
> >> [crosspost to IE General]
> >>
> >>> ...This occurs when
> >>> using a web-based email system (like Hotmail/mail.live.com) which you
> >>> have
> >>> to use IE to read, follow? If the email has a file attached with a docx
> >>> extension the laptop erroneously calls it a ZIP file, then you have to
> >>> work around it.
> >>
> >> Does this ONLY happen with attachments to your Hotmail messages as viewed
> >> via webmail at http://mail.live.com?
> >>
> >> <QP>
> >> The Hotmail team has started rolling out updates to improve your Hotmail
> >> experience...Look for these updates coming to your Hotmail inbox soon:
> >> ....and the ability to download all files in a message as a zip file
> >> (versus one by one)
> >> </QP>
> >> Source & more:
> >> http://windowslivewire.spaces.live.c...59!41458.entry
> >>
> >> Rick E wrote:
> >>> Thanks to everyone who has replied in this thread. Robert Aldwinckle
> >>> seems
> >>> to best understand the problem. I'll try to answer everyone else's
> >>> questions:
> >>>
> >>> I know .docx should be associated with Word. Word IS on this laptop,
> >>> properly configured and still gets ignored.
> >>>
> >>> I don't necessarily want to use IE to open Word documents. This occurs
> >>> when
> >>> using a web-based email system (like Hotmail/mail.live.com) which you
> >>> have
> >>> to use IE to read, follow? If the email has a file attached with a docx
> >>> extension the laptop erroneously calls it a ZIP file, then you have to
> >>> work around it.
> >>>
> >>> I appreciate the explaination & merits of of the docx format but
> >>> remember
> >>> this all works as expected (the docx attachment launched Word) using
> >>> Firefox
> >>> on the same platform. Its an IE8 problem.
> >>>
> >>> Someone else mentioned setting the IE option to 'open base on content
> >>> rather
> >>> than extension' (or however its worded). I tried it enabled and
> >>> disabled
> >>> and the behavior was still the same (this was already listed as
> >>> something
> >>> I
> >>> tried).
> >>>
> >>> This is an known IE8 problem but I had hopes that by posting the issue
> >>> here
> >>> someone may say, "Hey, use this hotfix" but for now I can simply rename
> >>> the
> >>> file.
> >>>
> >>> Thanks for the feedback.
> >>>
> >>> "Robert Aldwinckle" wrote:
> >>>
> >>>>
> >>>> "Rick E" <RickE@discussions.microsoft.com> wrote in message
> >>>> news:3C734CF5-E444-425B-A001-3ECAE1C9BE80@microsoft.com...
> >>>>> When I open a saved .docx file from an online mail provider using IE8
> >>>>> on
> >>>>> Vista Home Premium the dialog box prompting to save the file calls it
> >>>>> a
> >>>>> ZIP file. Looking around the Internet this seems to be a known
> >>>>> problem
> >>>>> with Office 2007 files (which we have loaded) the only real fixes
> >>>>> coming
> >>>>> from adding code to the web page, something I'm unlikely to be able to
> >>>>> do. Other broswers (Firefox) do not make this mistake on the same
> >>>>> laptop
> >>>>> & email site.
> >>>>>
> >>>>> Does anyone know of any other possible fixes?
> >>>>>
> >>>>> From other web pages I tired:
> >>>>> Confirming the .docx file assocoaition in Windows Explorer
> >>>>> Confirmed the .docx program association in IE
> >>>>
> >>>>> Set the IE8 security setting to "open based on content rather than
> >>>>> extensive" to disabled
> >>>>
> >>>>> Added the mail URL to the trusted sites list in IE.
> >>>>
> >>>> Then are you sure you changed the option in the right zone?
> >>>> I think it is a feasible workaround. Another one is renaming
> >>>> the .zip extension to .docx in the TIF (after it is downloaded).
> >>>> I had to use a cmd window to do that though because otherwise
> >>>> Vista's Windows Explorer perversely renamed it to *.docx.zip
> >>>>
> >>>>
> >>>> HTH
> >>>>
> >>>> Robert Aldwinckle
> >>>> ---
>
>

Unless you have Admin privileges on the mail server (which I assume you do
not), I don't think it'll help you.

Rick E wrote:
> Thanks PA Bear. I'll give it a try tonight (love the alias).
>
> "PA Bear [MS MVP]" wrote:
>
>> Could this new* KB be pertinent to any of you?...
>>
>> An error occurs after downloading a .ZIP file with Internet Explorer:
>> http://support.microsoft.com/kb/2002350
>>
>> ===================
>> * This KB was Partners-Only until 24 Sept-09, suggesting that a fix for
>> the
>> known-behavior may be included in an upcoming Cumulative Update for IE.
>> YMMV.
>>
>>
>> Rick E wrote:
>>> Thanks for the Hotmail update notice.
>>>
>>> To answer your question, no, its not on Hotmail per se but rather a
>>> scholl's
>>> online email system. I was using Hotmail as an example to get people to
>>> understand why I would 'want to open Word documents using IE' but the
>>> example seems to have fallen on deaf ears. Thanks for asking.
>>>
>>> "PA Bear [MS MVP]" wrote:
>>>> [crosspost to IE General]
>>>>
>>>>> ...This occurs when
>>>>> using a web-based email system (like Hotmail/mail.live.com) which you
>>>>> have
>>>>> to use IE to read, follow? If the email has a file attached with a
>>>>> docx
>>>>> extension the laptop erroneously calls it a ZIP file, then you have to
>>>>> work around it.
>>>>
>>>> Does this ONLY happen with attachments to your Hotmail messages as
>>>> viewed
>>>> via webmail at http://mail.live.com?
>>>>
>>>> <QP>
>>>> The Hotmail team has started rolling out updates to improve your
>>>> Hotmail
>>>> experience...Look for these updates coming to your Hotmail inbox soon:
>>>> ....and the ability to download all files in a message as a zip file
>>>> (versus one by one)
>>>> </QP>
>>>> Source & more:
>>>> http://windowslivewire.spaces.live.c...59!41458.entry
>>>>
>>>> Rick E wrote:
>>>>> Thanks to everyone who has replied in this thread. Robert Aldwinckle
>>>>> seems
>>>>> to best understand the problem. I'll try to answer everyone else's
>>>>> questions:
>>>>>
>>>>> I know .docx should be associated with Word. Word IS on this laptop,
>>>>> properly configured and still gets ignored.
>>>>>
>>>>> I don't necessarily want to use IE to open Word documents. This occurs
>>>>> when
>>>>> using a web-based email system (like Hotmail/mail.live.com) which you
>>>>> have
>>>>> to use IE to read, follow? If the email has a file attached with a
>>>>> docx
>>>>> extension the laptop erroneously calls it a ZIP file, then you have to
>>>>> work around it.
>>>>>
>>>>> I appreciate the explaination & merits of of the docx format but
>>>>> remember
>>>>> this all works as expected (the docx attachment launched Word) using
>>>>> Firefox
>>>>> on the same platform. Its an IE8 problem.
>>>>>
>>>>> Someone else mentioned setting the IE option to 'open base on content
>>>>> rather
>>>>> than extension' (or however its worded). I tried it enabled and
>>>>> disabled
>>>>> and the behavior was still the same (this was already listed as
>>>>> something
>>>>> I
>>>>> tried).
>>>>>
>>>>> This is an known IE8 problem but I had hopes that by posting the issue
>>>>> here
>>>>> someone may say, "Hey, use this hotfix" but for now I can simply
>>>>> rename
>>>>> the
>>>>> file.
>>>>>
>>>>> Thanks for the feedback.
>>>>>
>>>>> "Robert Aldwinckle" wrote:
>>>>>
>>>>>>
>>>>>> "Rick E" <RickE@discussions.microsoft.com> wrote in message
>>>>>> news:3C734CF5-E444-425B-A001-3ECAE1C9BE80@microsoft.com...
>>>>>>> When I open a saved .docx file from an online mail provider using
>>>>>>> IE8
>>>>>>> on
>>>>>>> Vista Home Premium the dialog box prompting to save the file calls
>>>>>>> it
>>>>>>> a
>>>>>>> ZIP file. Looking around the Internet this seems to be a known
>>>>>>> problem
>>>>>>> with Office 2007 files (which we have loaded) the only real fixes
>>>>>>> coming
>>>>>>> from adding code to the web page, something I'm unlikely to be able
>>>>>>> to
>>>>>>> do. Other broswers (Firefox) do not make this mistake on the same
>>>>>>> laptop
>>>>>>> & email site.
>>>>>>>
>>>>>>> Does anyone know of any other possible fixes?
>>>>>>>
>>>>>>> From other web pages I tired:
>>>>>>> Confirming the .docx file assocoaition in Windows Explorer
>>>>>>> Confirmed the .docx program association in IE
>>>>>>
>>>>>>> Set the IE8 security setting to "open based on content rather than
>>>>>>> extensive" to disabled
>>>>>>
>>>>>>> Added the mail URL to the trusted sites list in IE.
>>>>>>
>>>>>> Then are you sure you changed the option in the right zone?
>>>>>> I think it is a feasible workaround. Another one is renaming
>>>>>> the .zip extension to .docx in the TIF (after it is downloaded).
>>>>>> I had to use a cmd window to do that though because otherwise
>>>>>> Vista's Windows Explorer perversely renamed it to *.docx.zip
>>>>>>
>>>>>>
>>>>>> HTH
>>>>>>
>>>>>> Robert Aldwinckle
>>>>>> ---

Oh, I didn't understand on the initial read that this was a server-side fix.
You are right in assuming I don't have these perms but I'll pass it on the
webmaster (so it can be ignored).

Thanks for the idea.

"PA Bear [MS MVP]" wrote:

> Unless you have Admin privileges on the mail server (which I assume you do
> not), I don't think it'll help you.
>
> Rick E wrote:
> > Thanks PA Bear. I'll give it a try tonight (love the alias).
> >
> > "PA Bear [MS MVP]" wrote:
> >
> >> Could this new* KB be pertinent to any of you?...
> >>
> >> An error occurs after downloading a .ZIP file with Internet Explorer:
> >> http://support.microsoft.com/kb/2002350
> >>
> >> ===================
> >> * This KB was Partners-Only until 24 Sept-09, suggesting that a fix for
> >> the
> >> known-behavior may be included in an upcoming Cumulative Update for IE.
> >> YMMV.
> >>
> >>
> >> Rick E wrote:
> >>> Thanks for the Hotmail update notice.
> >>>
> >>> To answer your question, no, its not on Hotmail per se but rather a
> >>> scholl's
> >>> online email system. I was using Hotmail as an example to get people to
> >>> understand why I would 'want to open Word documents using IE' but the
> >>> example seems to have fallen on deaf ears. Thanks for asking.
> >>>
> >>> "PA Bear [MS MVP]" wrote:
> >>>> [crosspost to IE General]
> >>>>
> >>>>> ...This occurs when
> >>>>> using a web-based email system (like Hotmail/mail.live.com) which you
> >>>>> have
> >>>>> to use IE to read, follow? If the email has a file attached with a
> >>>>> docx
> >>>>> extension the laptop erroneously calls it a ZIP file, then you have to
> >>>>> work around it.
> >>>>
> >>>> Does this ONLY happen with attachments to your Hotmail messages as
> >>>> viewed
> >>>> via webmail at http://mail.live.com?
> >>>>
> >>>> <QP>
> >>>> The Hotmail team has started rolling out updates to improve your
> >>>> Hotmail
> >>>> experience...Look for these updates coming to your Hotmail inbox soon:
> >>>> ....and the ability to download all files in a message as a zip file
> >>>> (versus one by one)
> >>>> </QP>
> >>>> Source & more:
> >>>> http://windowslivewire.spaces.live.c...59!41458.entry
> >>>>
> >>>> Rick E wrote:
> >>>>> Thanks to everyone who has replied in this thread. Robert Aldwinckle
> >>>>> seems
> >>>>> to best understand the problem. I'll try to answer everyone else's
> >>>>> questions:
> >>>>>
> >>>>> I know .docx should be associated with Word. Word IS on this laptop,
> >>>>> properly configured and still gets ignored.
> >>>>>
> >>>>> I don't necessarily want to use IE to open Word documents. This occurs
> >>>>> when
> >>>>> using a web-based email system (like Hotmail/mail.live.com) which you
> >>>>> have
> >>>>> to use IE to read, follow? If the email has a file attached with a
> >>>>> docx
> >>>>> extension the laptop erroneously calls it a ZIP file, then you have to
> >>>>> work around it.
> >>>>>
> >>>>> I appreciate the explaination & merits of of the docx format but
> >>>>> remember
> >>>>> this all works as expected (the docx attachment launched Word) using
> >>>>> Firefox
> >>>>> on the same platform. Its an IE8 problem.
> >>>>>
> >>>>> Someone else mentioned setting the IE option to 'open base on content
> >>>>> rather
> >>>>> than extension' (or however its worded). I tried it enabled and
> >>>>> disabled
> >>>>> and the behavior was still the same (this was already listed as
> >>>>> something
> >>>>> I
> >>>>> tried).
> >>>>>
> >>>>> This is an known IE8 problem but I had hopes that by posting the issue
> >>>>> here
> >>>>> someone may say, "Hey, use this hotfix" but for now I can simply
> >>>>> rename
> >>>>> the
> >>>>> file.
> >>>>>
> >>>>> Thanks for the feedback.
> >>>>>
> >>>>> "Robert Aldwinckle" wrote:
> >>>>>
> >>>>>>
> >>>>>> "Rick E" <RickE@discussions.microsoft.com> wrote in message
> >>>>>> news:3C734CF5-E444-425B-A001-3ECAE1C9BE80@microsoft.com...
> >>>>>>> When I open a saved .docx file from an online mail provider using
> >>>>>>> IE8
> >>>>>>> on
> >>>>>>> Vista Home Premium the dialog box prompting to save the file calls
> >>>>>>> it
> >>>>>>> a
> >>>>>>> ZIP file. Looking around the Internet this seems to be a known
> >>>>>>> problem
> >>>>>>> with Office 2007 files (which we have loaded) the only real fixes
> >>>>>>> coming
> >>>>>>> from adding code to the web page, something I'm unlikely to be able
> >>>>>>> to
> >>>>>>> do. Other broswers (Firefox) do not make this mistake on the same
> >>>>>>> laptop
> >>>>>>> & email site.
> >>>>>>>
> >>>>>>> Does anyone know of any other possible fixes?
> >>>>>>>
> >>>>>>> From other web pages I tired:
> >>>>>>> Confirming the .docx file assocoaition in Windows Explorer
> >>>>>>> Confirmed the .docx program association in IE
> >>>>>>
> >>>>>>> Set the IE8 security setting to "open based on content rather than
> >>>>>>> extensive" to disabled
> >>>>>>
> >>>>>>> Added the mail URL to the trusted sites list in IE.
> >>>>>>
> >>>>>> Then are you sure you changed the option in the right zone?
> >>>>>> I think it is a feasible workaround. Another one is renaming
> >>>>>> the .zip extension to .docx in the TIF (after it is downloaded).
> >>>>>> I had to use a cmd window to do that though because otherwise
> >>>>>> Vista's Windows Explorer perversely renamed it to *.docx.zip
> >>>>>>
> >>>>>>
> >>>>>> HTH
> >>>>>>
> >>>>>> Robert Aldwinckle
> >>>>>> ---
>
>