Will do as you suggest PA Bear! Thanks again, signing off, Ann

"PA Bear [MS MVP]" <PABearMVP******.com> wrote in message
news:uP0fxOJPKHA.352@TK2MSFTNGP02.phx.gbl...
> Great news & you're very welcome.
>
> IN RE AVG, I would strongly recommend that you:
>
> 1. Make certain you have your Product ID or AVG license handy;
>
> 2. Uninstall AVG (Pro? Internet Security?) & reboot;
>
> NB: You're "working without a net" now: Don't to ANYTHING else online
> (e.g., browsing; reading email; chatting) until you've completed #3
> through #5 below!!
>
> NB: If you're running AVG Internet Security, make certain the the Windows
> Firewall is enabled at this point.
>
> 3. Reinstall the AVG application...this time select the CUSTOM install
> option and do NOT to install Linkscanner, Search-Shield, Active
> Surf-Shield, Security toolbar, and/or any of the email scanning
> components. Follow all prompts.
>
> [Why you don't need your anti-virus to scan your email
> http://thundercloud.net/infoave/tuto...ing/index.htm]
>
> 4. If you're running AVG Internet Security, the AVG firewall should be
> enabled now and the Windows Firewall should be disabled.
>
> 5. Now update AVG manually & repeatedly until you get a "No more updates"
> prompt.
>
> IN RE printing & UAC, I'd recommend that you begin a new thread about the
> behavior in Vista Print_Fax_Scan newsgroup:
> news://msnews.microsoft.com/microsof...print_fax_scan
>
> Tell 'em I sent you! <wink>
>
> Happy Trails!
> --
> ~Robear Dyer (PA Bear)
> MS MVP-IE, Mail, Security, Windows Client - since 2002
> www.banthecheck.com
>
>
> tryingtolearn wrote:
>> PA Bear, I am overjoyed to say that I'm up & running, printing & scanning
>> and have no error messages of any kind! WHEW! This has been one wild ride
>> to
>> be sure. I want to thank you for your patient guidance through this
>> convoluted process. Never doubt that it is most certainly appreciated.
>> There is one little thing that is odd. Prior to this happening, I was
>> able
>> to use the printer with the UAC turned on. Now I find that the only way
>> the
>> printer will print is with the UAC turned OFF. Weird..... Perhaps I
>> should
>> address that issue in the group dealing with printers. Furthermore; I am
>> not
>> sure it really matters if I have UAC on or off as there is only 1
>> computer &
>> 1 printer in the home & I am the only one who uses them so perhaps
>> leaving
>> the UAC turned off is of no consequence.
>> Okay, what about the AVG Link Scanner and Web Shield?
>>
>> "PA Bear [MS MVP]" wrote:
>>> No, you do not need to disable AVG prior to doing a Reset. Do the Reset
>>> now then test & reply to this post. We'll deal with those AVG Add-ons
>>> later.
>>>
>>> tryingtolearn wrote:
>>>> Yes, I have the AVG Link Scanner & Web Shield. I uninstalled the AVG
>>>> Toolbar
>>>> a long time ago (don't like too many add ons, plus it made "bugs", plus
>>>> didn't need it). There is no AVG Firewall for me...at least there's
>>>> nothing
>>>> listed as a "firewall". My paid AVG is anti virus not the entire
>>>> security
>>>> suite. However, I DO have my windows firewall so no need for another
>>>> one.
>>>> Plus, I'm wireless which people keep telling me IS a firewall.
>>>> Well now...as to the AVG running in the background...I assume it's
>>>> always
>>>> running in the background isn't it? It has to in order to do it's work
>>>> doesn't it? But if you're asking if it was being updated at that
>>>> moment...
>>>> the answer is no. I do that 1st thing each morning when I turn the
>>>> computer
>>>> on before I do ANYTHING else on the computer.
>>>>
>>>> I will try the reset. Should I turn off AVG before doing the reset?
>>>>
>>>> "PA Bear [MS MVP]" wrote:
>>>>> Are any of these AVG Add-ons installed? => Linkscanner, Search-Shield,
>>>>> Active Surf-Shield, Security toolbar
>>>>>
>>>>> [As they're all available in AVG Free, I presume they're available in
>>>>> the
>>>>> paid versions. YMMV.]
>>>>>
>>>>> Was AVG (and the AVG firewall, if present) running in the background
>>>>> when
>>>>> you attempted to install IE8?
>>>>>
>>>>> See if a Reset addresses the problem:
>>>>> http://support.microsoft.com/kb/923737
>>>>>
>>>>>
>>>>> tryingtolearn wrote:
>>>>>> I'm shamefaced. Usually don't miss things like that. My apologies.
>>>>>> 4. IE Script Error
>>>>>> An error has occured in the script on this page
>>>>>> Line 1829
>>>>>> Char: 1
>>>>>> Error: Unspecified Error
>>>>>> Code: 0
>>>>>> URL: res://ieframe.dll/preview.dlg
>>>>>>
>>>>>> I tried Start/Run & type regsvr32 ole32.dll press enter & reboot
>>>>>> No good. I still get the above message when I try to print anything
>>>>>> plus
>>>>>> it
>>>>>> freezes whatever window I'm in when trying to print. I have to use
>>>>>> task
>>>>>> mgr.
>>>>>> to get out of freeze.
>>>>>> Also, was getting a further message:
>>>>>> RegSvr32
>>>>>> The module "ole32.dll" was loaded but the call to DllRegisterServer
>>>>>> failed
>>>>>> with error code 0x80070005.
>>>>>> Have not gotten that message in 2 days.
>>>>>> I did try disabling UAC & doing the Start/Run, type regsvr32
>>>>>> ole32.dll
>>>>>> then
>>>>>> reboot & try
>>>>>> It said it suceeded. But then I tried to print & got the same message
>>>>>> again
>>>>>> re: IE Script Error and once again more freezing the window. The only
>>>>>> thing
>>>>>> it does not freeze is when I try to print a page from the internet.
>>>>>> BTW, I did turn UAC back on after the test. And yes, I rebooted after
>>>>>> turning UAC back on.
>>>>>>
>>>>>>> And #4...?
>>>>>>>
>>>>>>> tryingtolearn wrote:
>>>>>>>> 1. In the IE window the version is: 7.0.6002.18005 Cipher Strength:
>>>>>>>> 256
>>>>>>>> bit
>>>>>>>> Product ID: 89572-OEM-7332166-00096 Update Versions: 0
>>>>>>>>
>>>>>>>> 2. Vista Home Basic either doesn't have clipboard feature or I'm
>>>>>>>> sadly
>>>>>>>> unable
>>>>>>>> to operate it. Also unable to do a screen print. However, I did nav
>>>>>>>> to
>>>>>>>> C:\Programs Files\Internet Explorer\IEXPLORE.EXE and carefully
>>>>>>>> copied
>>>>>>>> (by
>>>>>>>> hand) the information from the Details Tab. I triple checked to
>>>>>>>> make
>>>>>>>> sure
>>>>>>>> I
>>>>>>>> give it to you right. The File Version is 7.0.6002.18005 The
>>>>>>>> Product
>>>>>>>> Version is 7.0.6002.18005.
>>>>>>>>
>>>>>>>> 3. In the Installed Updates there is NOT Internet Explorer 8
>>>>>>>> listed.
>>>>>>>> Repeat
>>>>>>>> ...not listed. I also checked in Windows Update>View Update History
>>>>>>>> and
>>>>>>>> it
>>>>>>>> says Internet Explorer 8 for Windows Vista status: cancelled on
>>>>>>>> 8/26/09.
>>>>>>>>
>>>>>>>>>
>>>>>>>>> "PA Bear [MS MVP]" wrote:
>>>>>>>>>> 1. Open an IE window & click on Help | About: What version is
>>>>>>>>>> displayed
>>>>>>>>>> here?
>>>>>>>>>>
>>>>>>>>>> 2. In Windows Explorer, navigate to and right-click on
>>>>>>>>>>
>>>>>>>>>> C:\Programs Files\Internet Explorer\IEXPLORE.EXE <=this file
>>>>>>>>>>
>>>>>>>>>> Select Properties | Version (tab): Copy the displayed version to
>>>>>>>>>> your
>>>>>>>>>> clipboard then Paste the contents of your clipboard into a reply
>>>>>>>>>> to
>>>>>>>>>> this
>>>>>>>>>> post.
>>>>>>>>>>
>>>>>>>>>> 3. Start | Control Panel | Click 'Uninstall a Program' under the
>>>>>>>>>> Programs
>>>>>>>>>> category | In the Tasks pane, click 'View installed updates' |
>>>>>>>>>> Tell
>>>>>>>>>> me
>>>>>>>>>> if
>>>>>>>>>> "Windows Internet Explorer 8" is listed here? DO NOT ATTEMPT TO
>>>>>>>>>> UNINSTALL IT YET, JUST TELL ME IF IT'S THERE!
>>>>>>>>>>
>>>>>>>>>>>>> ...I'm getting IE script error message and
>>>>>>>>>>>>> Regsvr error codes and printer not printing.
>>>>>>>>>>
>>>>>>>>>> 4. Post the complete error message.
>>>>>>>>>>
>>>>>>>>>> tryingtolearn wrote:
>>>>>>>>>>> I understand. However, the IE8 was in mid-install when I
>>>>>>>>>>> cancelled
>>>>>>>>>>> it.
>>>>>>>>>>> I
>>>>>>>>>>> think that somehow corrupted my existing IE7. That is why I
>>>>>>>>>>> would
>>>>>>>>>>> like
>>>>>>>>>>> to
>>>>>>>>>>> install a clean IE7 if such is possible.
>>>>>>>>>>>
>>>>>>>>>>>> Uninstalling IE8 automatically restores IE7 so there's no need
>>>>>>>>>>>> to
>>>>>>>>>>>> reinstall it.
>>>>>>>>>>>>
>>>>>>>>>>>> How to uninstall or remove Internet Explorer 8
>>>>>>>>>>>> http://support.microsoft.com/kb/957700
>>>>>>>>>>>>
>>>>>>>>>>>> tryingtolearn wrote:
>>>>>>>>>>>>> O/S Vista Home Basic 32 bit. AVG paid version. IE7.
>>>>>>>>>>>>> Due to a cancelled install of IE8 I'm getting IE script error
>>>>>>>>>>>>> message
>>>>>>>>>>>>> and
>>>>>>>>>>>>> Regsvr error codes and printer not printing. I have spoken to
>>>>>>>>>>>>> the
>>>>>>>>>>>>> M/S
>>>>>>>>>>>>> support phone # and they haven't been able to help after 2
>>>>>>>>>>>>> hours
>>>>>>>>>>>>> and
>>>>>>>>>>>>> then
>>>>>>>>>>>>> keep missing calling me at the previously arranged follow up
>>>>>>>>>>>>> appointments.
>>>>>>>>>>>>> Is there a way that I can uninstall IE7 and then do an install
>>>>>>>>>>>>> of
>>>>>>>>>>>>> a
>>>>>>>>>>>>> clean
>>>>>>>>>>>>> IE7 without having to wipe my entire computer clean and
>>>>>>>>>>>>> reinstall
>>>>>>>>>>>>> everything
>>>>>>>>>>>>> from ground zero
>

You're very welcome, Ann. Best of luck.

tryingtolearn wrote:
> Will do as you suggest PA Bear! Thanks again, signing off, Ann
>
>> Great news & you're very welcome.
>>
>> IN RE AVG, I would strongly recommend that you:
>>
>> 1. Make certain you have your Product ID or AVG license handy;
>>
>> 2. Uninstall AVG (Pro? Internet Security?) & reboot;
>>
>> NB: You're "working without a net" now: Don't to ANYTHING else online
>> (e.g., browsing; reading email; chatting) until you've completed #3
>> through #5 below!!
>>
>> NB: If you're running AVG Internet Security, make certain the the Windows
>> Firewall is enabled at this point.
>>
>> 3. Reinstall the AVG application...this time select the CUSTOM install
>> option and do NOT to install Linkscanner, Search-Shield, Active
>> Surf-Shield, Security toolbar, and/or any of the email scanning
>> components. Follow all prompts.
>>
>> [Why you don't need your anti-virus to scan your email
>> http://thundercloud.net/infoave/tuto...ing/index.htm]
>>
>> 4. If you're running AVG Internet Security, the AVG firewall should be
>> enabled now and the Windows Firewall should be disabled.
>>
>> 5. Now update AVG manually & repeatedly until you get a "No more updates"
>> prompt.
>>
>> IN RE printing & UAC, I'd recommend that you begin a new thread about the
>> behavior in Vista Print_Fax_Scan newsgroup:
>> news://msnews.microsoft.com/microsof...print_fax_scan
>>
>> Tell 'em I sent you! <wink>
>>
>> Happy Trails!
>> --
>> ~Robear Dyer (PA Bear)
>> MS MVP-IE, Mail, Security, Windows Client - since 2002
>> www.banthecheck.com
>>
>>
>> tryingtolearn wrote:
>>> PA Bear, I am overjoyed to say that I'm up & running, printing &
>>> scanning
>>> and have no error messages of any kind! WHEW! This has been one wild
>>> ride
>>> to
>>> be sure. I want to thank you for your patient guidance through this
>>> convoluted process. Never doubt that it is most certainly appreciated.
>>> There is one little thing that is odd. Prior to this happening, I was
>>> able
>>> to use the printer with the UAC turned on. Now I find that the only way
>>> the
>>> printer will print is with the UAC turned OFF. Weird..... Perhaps I
>>> should
>>> address that issue in the group dealing with printers. Furthermore; I am
>>> not
>>> sure it really matters if I have UAC on or off as there is only 1
>>> computer &
>>> 1 printer in the home & I am the only one who uses them so perhaps
>>> leaving
>>> the UAC turned off is of no consequence.
>>> Okay, what about the AVG Link Scanner and Web Shield?
>>>
>>> "PA Bear [MS MVP]" wrote:
>>>> No, you do not need to disable AVG prior to doing a Reset. Do the
>>>> Reset
>>>> now then test & reply to this post. We'll deal with those AVG Add-ons
>>>> later.
>>>>
>>>> tryingtolearn wrote:
>>>>> Yes, I have the AVG Link Scanner & Web Shield. I uninstalled the AVG
>>>>> Toolbar
>>>>> a long time ago (don't like too many add ons, plus it made "bugs",
>>>>> plus
>>>>> didn't need it). There is no AVG Firewall for me...at least there's
>>>>> nothing
>>>>> listed as a "firewall". My paid AVG is anti virus not the entire
>>>>> security
>>>>> suite. However, I DO have my windows firewall so no need for another
>>>>> one.
>>>>> Plus, I'm wireless which people keep telling me IS a firewall.
>>>>> Well now...as to the AVG running in the background...I assume it's
>>>>> always
>>>>> running in the background isn't it? It has to in order to do it's work
>>>>> doesn't it? But if you're asking if it was being updated at that
>>>>> moment...
>>>>> the answer is no. I do that 1st thing each morning when I turn the
>>>>> computer
>>>>> on before I do ANYTHING else on the computer.
>>>>>
>>>>> I will try the reset. Should I turn off AVG before doing the reset?
>>>>>
>>>>> "PA Bear [MS MVP]" wrote:
>>>>>> Are any of these AVG Add-ons installed? => Linkscanner,
>>>>>> Search-Shield,
>>>>>> Active Surf-Shield, Security toolbar
>>>>>>
>>>>>> [As they're all available in AVG Free, I presume they're available in
>>>>>> the
>>>>>> paid versions. YMMV.]
>>>>>>
>>>>>> Was AVG (and the AVG firewall, if present) running in the background
>>>>>> when
>>>>>> you attempted to install IE8?
>>>>>>
>>>>>> See if a Reset addresses the problem:
>>>>>> http://support.microsoft.com/kb/923737
>>>>>>
>>>>>>
>>>>>> tryingtolearn wrote:
>>>>>>> I'm shamefaced. Usually don't miss things like that. My apologies.
>>>>>>> 4. IE Script Error
>>>>>>> An error has occured in the script on this page
>>>>>>> Line 1829
>>>>>>> Char: 1
>>>>>>> Error: Unspecified Error
>>>>>>> Code: 0
>>>>>>> URL: res://ieframe.dll/preview.dlg
>>>>>>>
>>>>>>> I tried Start/Run & type regsvr32 ole32.dll press enter & reboot
>>>>>>> No good. I still get the above message when I try to print anything
>>>>>>> plus
>>>>>>> it
>>>>>>> freezes whatever window I'm in when trying to print. I have to use
>>>>>>> task
>>>>>>> mgr.
>>>>>>> to get out of freeze.
>>>>>>> Also, was getting a further message:
>>>>>>> RegSvr32
>>>>>>> The module "ole32.dll" was loaded but the call to DllRegisterServer
>>>>>>> failed
>>>>>>> with error code 0x80070005.
>>>>>>> Have not gotten that message in 2 days.
>>>>>>> I did try disabling UAC & doing the Start/Run, type regsvr32
>>>>>>> ole32.dll
>>>>>>> then
>>>>>>> reboot & try
>>>>>>> It said it suceeded. But then I tried to print & got the same
>>>>>>> message
>>>>>>> again
>>>>>>> re: IE Script Error and once again more freezing the window. The
>>>>>>> only
>>>>>>> thing
>>>>>>> it does not freeze is when I try to print a page from the internet.
>>>>>>> BTW, I did turn UAC back on after the test. And yes, I rebooted
>>>>>>> after
>>>>>>> turning UAC back on.
>>>>>>>
>>>>>>>> And #4...?
>>>>>>>>
>>>>>>>> tryingtolearn wrote:
>>>>>>>>> 1. In the IE window the version is: 7.0.6002.18005 Cipher
>>>>>>>>> Strength:
>>>>>>>>> 256
>>>>>>>>> bit
>>>>>>>>> Product ID: 89572-OEM-7332166-00096 Update Versions: 0
>>>>>>>>>
>>>>>>>>> 2. Vista Home Basic either doesn't have clipboard feature or I'm
>>>>>>>>> sadly
>>>>>>>>> unable
>>>>>>>>> to operate it. Also unable to do a screen print. However, I did
>>>>>>>>> nav
>>>>>>>>> to
>>>>>>>>> C:\Programs Files\Internet Explorer\IEXPLORE.EXE and carefully
>>>>>>>>> copied
>>>>>>>>> (by
>>>>>>>>> hand) the information from the Details Tab. I triple checked to
>>>>>>>>> make
>>>>>>>>> sure
>>>>>>>>> I
>>>>>>>>> give it to you right. The File Version is 7.0.6002.18005 The
>>>>>>>>> Product
>>>>>>>>> Version is 7.0.6002.18005.
>>>>>>>>>
>>>>>>>>> 3. In the Installed Updates there is NOT Internet Explorer 8
>>>>>>>>> listed.
>>>>>>>>> Repeat
>>>>>>>>> ...not listed. I also checked in Windows Update>View Update
>>>>>>>>> History
>>>>>>>>> and
>>>>>>>>> it
>>>>>>>>> says Internet Explorer 8 for Windows Vista status: cancelled on
>>>>>>>>> 8/26/09.
>>>>>>>>>
>>>>>>>>>>
>>>>>>>>>> "PA Bear [MS MVP]" wrote:
>>>>>>>>>>> 1. Open an IE window & click on Help | About: What version is
>>>>>>>>>>> displayed
>>>>>>>>>>> here?
>>>>>>>>>>>
>>>>>>>>>>> 2. In Windows Explorer, navigate to and right-click on
>>>>>>>>>>>
>>>>>>>>>>> C:\Programs Files\Internet Explorer\IEXPLORE.EXE <=this file
>>>>>>>>>>>
>>>>>>>>>>> Select Properties | Version (tab): Copy the displayed version to
>>>>>>>>>>> your
>>>>>>>>>>> clipboard then Paste the contents of your clipboard into a reply
>>>>>>>>>>> to
>>>>>>>>>>> this
>>>>>>>>>>> post.
>>>>>>>>>>>
>>>>>>>>>>> 3. Start | Control Panel | Click 'Uninstall a Program' under the
>>>>>>>>>>> Programs
>>>>>>>>>>> category | In the Tasks pane, click 'View installed updates' |
>>>>>>>>>>> Tell
>>>>>>>>>>> me
>>>>>>>>>>> if
>>>>>>>>>>> "Windows Internet Explorer 8" is listed here? DO NOT ATTEMPT TO
>>>>>>>>>>> UNINSTALL IT YET, JUST TELL ME IF IT'S THERE!
>>>>>>>>>>>
>>>>>>>>>>>>>> ...I'm getting IE script error message and
>>>>>>>>>>>>>> Regsvr error codes and printer not printing.
>>>>>>>>>>>
>>>>>>>>>>> 4. Post the complete error message.
>>>>>>>>>>>
>>>>>>>>>>> tryingtolearn wrote:
>>>>>>>>>>>> I understand. However, the IE8 was in mid-install when I
>>>>>>>>>>>> cancelled
>>>>>>>>>>>> it.
>>>>>>>>>>>> I
>>>>>>>>>>>> think that somehow corrupted my existing IE7. That is why I
>>>>>>>>>>>> would
>>>>>>>>>>>> like
>>>>>>>>>>>> to
>>>>>>>>>>>> install a clean IE7 if such is possible.
>>>>>>>>>>>>
>>>>>>>>>>>>> Uninstalling IE8 automatically restores IE7 so there's no need
>>>>>>>>>>>>> to
>>>>>>>>>>>>> reinstall it.
>>>>>>>>>>>>>
>>>>>>>>>>>>> How to uninstall or remove Internet Explorer 8
>>>>>>>>>>>>> http://support.microsoft.com/kb/957700
>>>>>>>>>>>>>
>>>>>>>>>>>>> tryingtolearn wrote:
>>>>>>>>>>>>>> O/S Vista Home Basic 32 bit. AVG paid version. IE7.
>>>>>>>>>>>>>> Due to a cancelled install of IE8 I'm getting IE script error
>>>>>>>>>>>>>> message
>>>>>>>>>>>>>> and
>>>>>>>>>>>>>> Regsvr error codes and printer not printing. I have spoken to
>>>>>>>>>>>>>> the
>>>>>>>>>>>>>> M/S
>>>>>>>>>>>>>> support phone # and they haven't been able to help after 2
>>>>>>>>>>>>>> hours
>>>>>>>>>>>>>> and
>>>>>>>>>>>>>> then
>>>>>>>>>>>>>> keep missing calling me at the previously arranged follow up
>>>>>>>>>>>>>> appointments.
>>>>>>>>>>>>>> Is there a way that I can uninstall IE7 and then do an
>>>>>>>>>>>>>> install
>>>>>>>>>>>>>> of
>>>>>>>>>>>>>> a
>>>>>>>>>>>>>> clean
>>>>>>>>>>>>>> IE7 without having to wipe my entire computer clean and
>>>>>>>>>>>>>> reinstall
>>>>>>>>>>>>>> everything
>>>>>>>>>>>>>> from ground zero

"tryingtolearn" <tryingtolearn@discussions.microsoft.com> wrote in message news:efRM%23UxOKHA.4028@TK2MSFTNGP05.phx.gbl...


> 2. Vista Home Basic either doesn't have clipboard feature or I'm sadly unable
> to operate it. Also unable to do a screen print. However, I did nav to
> C:\Programs Files\Internet Explorer\IEXPLORE.EXE and carefully copied (by
> hand) the information from the Details Tab. I triple checked to make sure I
> give it to you right. The File Version is 7.0.6002.18005 The Product
> Version is 7.0.6002.18005.


Vista doesn't have the ClipBook (aka clipbrd.exe) but you can still
use its ClipBoard (e.g. via Edit, Copy and Paste commands).
Also, you can Paste into a WordPad window to have much of the
functionality provided by a ClipBook anyway.

BTW to save a copy of your Help, About display you can press Alt-PrintScrn.
So then just paste (Ctrl-v) that into a WordPad window. It makes transcription
easier IMO.

You could also have used the same technique to save your Properties display.
However, in that case I think you would find that most of the data is
capturable from it using various select, and copy procedures.
E.g. doubleclicking on a word and pressing Ctrl-a is one method that I prefer
since it forces all of a field to be selected including stuff which might be
missed by just dragging.

Also, I think you could use msinfo32.exe to glean details about
the version of IE that you are using, although Vista doesn't provide
the same amount of detail about IE that XP does with that tool.
In any case, whatever you can find there would be capturable
using Edit, Copy, etc.

Unfortunately, I'm posting this from XP so I can't be more specific
about what you can do on Vista exactly. I kept trying to remember
to test on Vista when I was there after reading this post of yours
but have finally decided that my recollections about what are possible
on it in this regard will be more useful for you than nothing. ; )


HTH

Robert Aldwinckle
---