Hi,
Sometimes when I try to save a web page as .mht IE7 just hangs. the Cancel
button does nothing. When I kill the session in Task Manager it say "Unable
to Terminate because it's waiting for a response from you."

It certainly isn't waiting, not visibly anyway, there is never any dialogue
box.
When I select "End Anyway" it kills the window. It also kills any window that
spawned the hanging window. Sometimes it closes all my IE windows. What's
going on? is there a fix for this problem?

Hi,
1. Probably won't help, but see if clearing the Temporary Internet Files
helps.

2. Not all pages can be saved as MHT files. I find quite a few that can't
be. You may have to choose another format.
235589 - Error Message This Web Page Could Not Be Saved (as an MHT file)
http://support.microsoft.com/?kbid=235589
- -
Hope this helps,
Don
[MS MVP- IE]


"GettingByOk" <GettingByOk@discussions.microsoft.com> wrote in message
news:D6A4E95A-5B75-44EE-8CAE-31E7E48B2177@microsoft.com...
> Hi,
> Sometimes when I try to save a web page as .mht IE7 just hangs. the Cancel
> button does nothing. When I kill the session in Task Manager it say
"Unable
> to Terminate because it's waiting for a response from you."
>
> It certainly isn't waiting, not visibly anyway, there is never any
dialogue
> box.
> When I select "End Anyway" it kills the window. It also kills any window
that
> spawned the hanging window. Sometimes it closes all my IE windows. What's
> going on? is there a fix for this problem?

"GettingByOk" <GettingByOk@discussions.microsoft.com> wrote in message news:D6A4E95A-5B75-44EE-8CAE-31E7E48B2177@microsoft.com...
> Hi,
> Sometimes when I try to save a web page as .mht IE7 just hangs. the Cancel
> button does nothing. When I kill the session in Task Manager it say "Unable
> to Terminate because it's waiting for a response from you."
>
> It certainly isn't waiting, not visibly anyway, there is never any dialogue
> box.
> When I select "End Anyway" it kills the window. It also kills any window that
> spawned the hanging window. Sometimes it closes all my IE windows.

> What's going on? is there a fix for this problem?


WYSIWYG. Closed as a suggestion to fix.

Use a newer OS. Otherwise rename your .mht file to .eml
and use a mail client (such as OE) to view them.


FYI

Robert Aldwinckle
---

Hi Don,

Clearing Temp files doesn't help. This happens independently of whether I
clear temp internet files or not.

I'm aware not all pages can be saved as .mht When I get those error
messages I just save as .htm and it works fine. But thanks very much for
suggesting something.

What's the problematic issue is that IE hangs claiming it's waiting for a
response from me but opens no dialog window to provide said response. So I
have to kill the window, which sometimes has cascading effects.

Robert

"Don Varnau" wrote:

> Hi,
> 1. Probably won't help, but see if clearing the Temporary Internet Files
> helps.
>
> 2. Not all pages can be saved as MHT files. I find quite a few that can't
> be. You may have to choose another format.
> 235589 - Error Message This Web Page Could Not Be Saved (as an MHT file)
> http://support.microsoft.com/?kbid=235589
> - -
> Hope this helps,
> Don
> [MS MVP- IE]
>
>
> "GettingByOk" <GettingByOk@discussions.microsoft.com> wrote in message
> news:D6A4E95A-5B75-44EE-8CAE-31E7E48B2177@microsoft.com...
> > Hi,
> > Sometimes when I try to save a web page as .mht IE7 just hangs. the Cancel
> > button does nothing. When I kill the session in Task Manager it say
> "Unable
> > to Terminate because it's waiting for a response from you."
> >
> > It certainly isn't waiting, not visibly anyway, there is never any
> dialogue
> > box.
> > When I select "End Anyway" it kills the window. It also kills any window
> that
> > spawned the hanging window. Sometimes it closes all my IE windows. What's
> > going on? is there a fix for this problem?
>
>

This is not helpful. And it is premature. IE7 runs on Vista.

Plus there's not a single word of explanation or even suspicion of what's
causing this problem and thus no guarantee or even indication that anyone
reading this thread running XP or earlier then choosing to upgrade would not
still see this very same issue.

"Robert Aldwinckle" wrote:

>
> "GettingByOk" <GettingByOk@discussions.microsoft.com> wrote in message news:D6A4E95A-5B75-44EE-8CAE-31E7E48B2177@microsoft.com...
> > Hi,
> > Sometimes when I try to save a web page as .mht IE7 just hangs. the Cancel
> > button does nothing. When I kill the session in Task Manager it say "Unable
> > to Terminate because it's waiting for a response from you."
> >
> > It certainly isn't waiting, not visibly anyway, there is never any dialogue
> > box.
> > When I select "End Anyway" it kills the window. It also kills any window that
> > spawned the hanging window. Sometimes it closes all my IE windows.
>
> > What's going on? is there a fix for this problem?
>
>
> WYSIWYG. Closed as a suggestion to fix.
>
> Use a newer OS. Otherwise rename your .mht file to .eml
> and use a mail client (such as OE) to view them.
>
>
> FYI
>
> Robert Aldwinckle
> ---
>
>
>

Also, that is not even identifying the issue correctly.

The issue happens BEFORE there is even a .mht created. There is no .mht file
to rename to anything else, IE is hanging during the Save process while
trying to create the .mht.

"Robert Aldwinckle" wrote:

>
> "GettingByOk" <GettingByOk@discussions.microsoft.com> wrote in message news:D6A4E95A-5B75-44EE-8CAE-31E7E48B2177@microsoft.com...
> > Hi,
> > Sometimes when I try to save a web page as .mht IE7 just hangs. the Cancel
> > button does nothing. When I kill the session in Task Manager it say "Unable
> > to Terminate because it's waiting for a response from you."
> >
> > It certainly isn't waiting, not visibly anyway, there is never any dialogue
> > box.
> > When I select "End Anyway" it kills the window. It also kills any window that
> > spawned the hanging window. Sometimes it closes all my IE windows.
>
> > What's going on? is there a fix for this problem?
>
>
> WYSIWYG. Closed as a suggestion to fix.
>
> Use a newer OS. Otherwise rename your .mht file to .eml
> and use a mail client (such as OE) to view them.
>
>
> FYI
>
> Robert Aldwinckle
> ---
>
>
>

Please state your full Windows version (e.g., WinXP SP3; Vista x64 SP2) when
posting to this newsgroup.

1. Does the behavior persist if you start IE in No Add-ons mode? To start
IE in No Add-ons mode:

=> Right-click on the blue IE desktop icon and select Start without
Add-ons; or

=> Start | (All) Programs | Accessories | System Tools | Internet
Explorer (No add-ons).

Troubleshooting and Internet Explorer’s (No Add-ons) Mode:
http://blogs.msdn.com/ie/archive/2006/07/25/678113.aspx

2. Does the behavior persist if you Reset IE Advanced settings (RIES)?
http://support.microsoft.com/kb/923737 <= Read before using!

3. Does the behavior persist if you boot into Safe Mode with Networking?
[Careful! Only remain in Safe Mode just long enough to test!]

4. What anti-virus application or security suite is installed, is your
subscription current, and is it supported in IE8? What anti-spyware
applications (other than Defender)? What third-party firewall (if any)?

5. Has a Norton or McAfee application ever been installed on this machine
(e.g., a free-trial version that came preinstalled when you bought it)?

6. Is your computer fully-patched at Windows Update?
--
~Robear Dyer (PA Bear)
MS MVP-IE, Mail, Security, Windows Client - since 2002



GettingByOk wrote:
> Hi,
> Sometimes when I try to save a web page as .mht IE7 just hangs. the Cancel
> button does nothing. When I kill the session in Task Manager it say
> "Unable
> to Terminate because it's waiting for a response from you."
>
> It certainly isn't waiting, not visibly anyway, there is never any
> dialogue
> box.
> When I select "End Anyway" it kills the window. It also kills any window
> that spawned the hanging window. Sometimes it closes all my IE windows.
> What's going on? is there a fix for this problem?

Thanks. See replies below.

"PA Bear [MS MVP]" wrote:

> Please state your full Windows version (e.g., WinXP SP3; Vista x64 SP2) when
> posting to this newsgroup.
Ok, will do. WinXP SP2 32-bit, IE7 I was unable to apply SP3 because it
blue-screened my computer in both Normal and Safe modes. Had to do Repair
Reinstall of Windows to save my files, then re-install IE7 before I could get
online again.
>
> 1. Does the behavior persist if you start IE in No Add-ons mode?

The behavior is very intermittent. It might repeat the same day or take
several weeks to happen again. After I restart IE, go to the same page and
save as .mht it works every time so far.

To start
> IE in No Add-ons mode:
>
> => Right-click on the blue IE desktop icon and select Start without
> Add-ons; or
>
> => Start | (All) Programs | Accessories | System Tools | Internet
> Explorer (No add-ons).
>
> Troubleshooting and Internet Explorer’s (No Add-ons) Mode:
> http://blogs.msdn.com/ie/archive/2006/07/25/678113.aspx
>
> 2. Does the behavior persist if you Reset IE Advanced settings (RIES)?
> http://support.microsoft.com/kb/923737 <= Read before using!

Will read this, but again it's a very intermittent problem.

>
> 3. Does the behavior persist if you boot into Safe Mode with Networking?
> [Careful! Only remain in Safe Mode just long enough to test!]
>

Intermittent. Cannot reproduce problem at will.

> 4. What anti-virus application or security suite is installed, is your
> subscription current, and is it supported in IE8? What anti-spyware
> applications (other than Defender)? What third-party firewall (if any)?
>

McAfee Security Center

> 5. Has a Norton or McAfee application ever been installed on this machine
> (e.g., a free-trial version that came preinstalled when you bought it)?
>

McAfee Security Center

> 6. Is your computer fully-patched at Windows Update?

Yes. I keep patches updated ongoing except for SP3 which blue-screened my
computer as explained above.


> --
> ~Robear Dyer (PA Bear)
> MS MVP-IE, Mail, Security, Windows Client - since 2002
>
>
>
> GettingByOk wrote:
> > Hi,
> > Sometimes when I try to save a web page as .mht IE7 just hangs. the Cancel
> > button does nothing. When I kill the session in Task Manager it say
> > "Unable
> > to Terminate because it's waiting for a response from you."
> >
> > It certainly isn't waiting, not visibly anyway, there is never any
> > dialogue
> > box.
> > When I select "End Anyway" it kills the window. It also kills any window
> > that spawned the hanging window. Sometimes it closes all my IE windows.
> > What's going on? is there a fix for this problem?
>
>

Was IE7 still installed when you did the Repair Install?

GettingByOk wrote:
> Thanks. See replies below.
>
> "PA Bear [MS MVP]" wrote:
>
>> Please state your full Windows version (e.g., WinXP SP3; Vista x64 SP2)
>> when posting to this newsgroup.
> Ok, will do. WinXP SP2 32-bit, IE7 I was unable to apply SP3 because it
> blue-screened my computer in both Normal and Safe modes. Had to do Repair
> Reinstall of Windows to save my files, then re-install IE7 before I could
> get online again.
>>
>> 1. Does the behavior persist if you start IE in No Add-ons mode?
>
> The behavior is very intermittent. It might repeat the same day or take
> several weeks to happen again. After I restart IE, go to the same page
> and
> save as .mht it works every time so far.
>
> To start
>> IE in No Add-ons mode:
>>
>> => Right-click on the blue IE desktop icon and select Start without
>> Add-ons; or
>>
>> => Start | (All) Programs | Accessories | System Tools | Internet
>> Explorer (No add-ons).
>>
>> Troubleshooting and Internet Explorer’s (No Add-ons) Mode:
>> http://blogs.msdn.com/ie/archive/2006/07/25/678113.aspx
>>
>> 2. Does the behavior persist if you Reset IE Advanced settings (RIES)?
>> http://support.microsoft.com/kb/923737 <= Read before using!
>
> Will read this, but again it's a very intermittent problem.
>
>>
>> 3. Does the behavior persist if you boot into Safe Mode with Networking?
>> [Careful! Only remain in Safe Mode just long enough to test!]
>>
>
> Intermittent. Cannot reproduce problem at will.
>
>> 4. What anti-virus application or security suite is installed, is your
>> subscription current, and is it supported in IE8? What anti-spyware
>> applications (other than Defender)? What third-party firewall (if any)?
>>
>
> McAfee Security Center
>
>> 5. Has a Norton or McAfee application ever been installed on this machine
>> (e.g., a free-trial version that came preinstalled when you bought it)?
>>
>
> McAfee Security Center
>
>> 6. Is your computer fully-patched at Windows Update?
>
> Yes. I keep patches updated ongoing except for SP3 which blue-screened my
> computer as explained above.
>
>
>> --
>> ~Robear Dyer (PA Bear)
>> MS MVP-IE, Mail, Security, Windows Client - since 2002
>>
>>
>>
>> GettingByOk wrote:
>>> Hi,
>>> Sometimes when I try to save a web page as .mht IE7 just hangs. the
>>> Cancel
>>> button does nothing. When I kill the session in Task Manager it say
>>> "Unable
>>> to Terminate because it's waiting for a response from you."
>>>
>>> It certainly isn't waiting, not visibly anyway, there is never any
>>> dialogue
>>> box.
>>> When I select "End Anyway" it kills the window. It also kills any window
>>> that spawned the hanging window. Sometimes it closes all my IE windows.
>>> What's going on? is there a fix for this problem?

By default, yes. You assume correctly that my system shipped w/ IE6. I
installed IE7 later. Then after the SP3 blue-screen IE6 would not work at
all. Seems IE7 left pieces around that stopped IE6 from working thru Repair
Install.

Thankfully I had IE7 downloaded on another computer and reinstalled IE7 so I
could get online again. That's what I've been running since, and keeping
Updates current.

Robert

"PA Bear [MS MVP]" wrote:

> Was IE7 still installed when you did the Repair Install?
>
> GettingByOk wrote:
> > Thanks. See replies below.
> >
> > "PA Bear [MS MVP]" wrote:
> >
> >> Please state your full Windows version (e.g., WinXP SP3; Vista x64 SP2)
> >> when posting to this newsgroup.
> > Ok, will do. WinXP SP2 32-bit, IE7 I was unable to apply SP3 because it
> > blue-screened my computer in both Normal and Safe modes. Had to do Repair
> > Reinstall of Windows to save my files, then re-install IE7 before I could
> > get online again.
> >>
> >> 1. Does the behavior persist if you start IE in No Add-ons mode?
> >
> > The behavior is very intermittent. It might repeat the same day or take
> > several weeks to happen again. After I restart IE, go to the same page
> > and
> > save as .mht it works every time so far.
> >
> > To start
> >> IE in No Add-ons mode:
> >>
> >> => Right-click on the blue IE desktop icon and select Start without
> >> Add-ons; or
> >>
> >> => Start | (All) Programs | Accessories | System Tools | Internet
> >> Explorer (No add-ons).
> >>
> >> Troubleshooting and Internet Explorer’s (No Add-ons) Mode:
> >> http://blogs.msdn.com/ie/archive/2006/07/25/678113.aspx
> >>
> >> 2. Does the behavior persist if you Reset IE Advanced settings (RIES)?
> >> http://support.microsoft.com/kb/923737 <= Read before using!
> >
> > Will read this, but again it's a very intermittent problem.
> >
> >>
> >> 3. Does the behavior persist if you boot into Safe Mode with Networking?
> >> [Careful! Only remain in Safe Mode just long enough to test!]
> >>
> >
> > Intermittent. Cannot reproduce problem at will.
> >
> >> 4. What anti-virus application or security suite is installed, is your
> >> subscription current, and is it supported in IE8? What anti-spyware
> >> applications (other than Defender)? What third-party firewall (if any)?
> >>
> >
> > McAfee Security Center
> >
> >> 5. Has a Norton or McAfee application ever been installed on this machine
> >> (e.g., a free-trial version that came preinstalled when you bought it)?
> >>
> >
> > McAfee Security Center
> >
> >> 6. Is your computer fully-patched at Windows Update?
> >
> > Yes. I keep patches updated ongoing except for SP3 which blue-screened my
> > computer as explained above.
> >
> >
> >> --
> >> ~Robear Dyer (PA Bear)
> >> MS MVP-IE, Mail, Security, Windows Client - since 2002
> >>
> >>
> >>
> >> GettingByOk wrote:
> >>> Hi,
> >>> Sometimes when I try to save a web page as .mht IE7 just hangs. the
> >>> Cancel
> >>> button does nothing. When I kill the session in Task Manager it say
> >>> "Unable
> >>> to Terminate because it's waiting for a response from you."
> >>>
> >>> It certainly isn't waiting, not visibly anyway, there is never any
> >>> dialogue
> >>> box.
> >>> When I select "End Anyway" it kills the window. It also kills any window
> >>> that spawned the hanging window. Sometimes it closes all my IE windows.
> >>> What's going on? is there a fix for this problem?
>
>

While you may think IE7's working OK, I can guarantee you that it isn't.
See...

How to perform a repair installation of Windows XP if a later version of
Internet Explorer is installed
http://support.microsoft.com/kb/917964

Having done the Repair Install without having first uninstalled IE7 (which,
chances are, you wouldn't have been able to do without first uninstalling
WinXP SP3) had left IE *and* Windows in a "confused state"...which is why
IE6 probably wasn't working and why you couldn't install IE7 directly. (I'd
very much doubt you're able to reach or use Windows Update and that the
computer is fully patched.)

Your only recourse now is to backup your personal data then do a format &
clean install of Windows. Please note that another Repair Install (AKA
in-place upgrade) will NOT fix this!

After the clean install, you'll have the equivalent of a "new computer" so
take care of everything on the following page before otherwise connecting
the machine to the internet or a network and before using a USB key that
isn't brand-new or hasn't been freshly formatted:

5 steps to help protect your new computer before you go online
http://www.microsoft.com/protect/com...nced/xppc.mspx

Best of luck & I wish I had better news for you this glorious Sunday
afternoon!
--
~PA Bear


GettingByOk wrote:e
> By default, yes. You assume correctly that my system shipped w/ IE6. I
> installed IE7 later. Then after the SP3 blue-screen IE6 would not work at
> all. Seems IE7 left pieces around that stopped IE6 from working thru
> Repair
> Install.
>
> Thankfully I had IE7 downloaded on another computer and reinstalled IE7 so
> I
> could get online again. That's what I've been running since, and keeping
> Updates current.
>
> "PA Bear [MS MVP]" wrote:
>> Was IE7 still installed when you did the Repair Install?
>>
>> GettingByOk wrote:
>>> Thanks. See replies below.
>>>
>>> "PA Bear [MS MVP]" wrote:
>>>
>>>> Please state your full Windows version (e.g., WinXP SP3; Vista x64 SP2)
>>>> when posting to this newsgroup.
>>> Ok, will do. WinXP SP2 32-bit, IE7 I was unable to apply SP3 because
>>> it
>>> blue-screened my computer in both Normal and Safe modes. Had to do
>>> Repair
>>> Reinstall of Windows to save my files, then re-install IE7 before I
>>> could
>>> get online again.
>>>>
>>>> 1. Does the behavior persist if you start IE in No Add-ons mode?
>>>
>>> The behavior is very intermittent. It might repeat the same day or take
>>> several weeks to happen again. After I restart IE, go to the same page
>>> and
>>> save as .mht it works every time so far.
>>>
>>> To start
>>>> IE in No Add-ons mode:
>>>>
>>>> => Right-click on the blue IE desktop icon and select Start without
>>>> Add-ons; or
>>>>
>>>> => Start | (All) Programs | Accessories | System Tools | Internet
>>>> Explorer (No add-ons).
>>>>
>>>> Troubleshooting and Internet Explorer’s (No Add-ons) Mode:
>>>> http://blogs.msdn.com/ie/archive/2006/07/25/678113.aspx
>>>>
>>>> 2. Does the behavior persist if you Reset IE Advanced settings (RIES)?
>>>> http://support.microsoft.com/kb/923737 <= Read before using!
>>>
>>> Will read this, but again it's a very intermittent problem.
>>>
>>>>
>>>> 3. Does the behavior persist if you boot into Safe Mode with
>>>> Networking?
>>>> [Careful! Only remain in Safe Mode just long enough to test!]
>>>>
>>>
>>> Intermittent. Cannot reproduce problem at will.
>>>
>>>> 4. What anti-virus application or security suite is installed, is your
>>>> subscription current, and is it supported in IE8? What anti-spyware
>>>> applications (other than Defender)? What third-party firewall (if
>>>> any)?
>>>>
>>>
>>> McAfee Security Center
>>>
>>>> 5. Has a Norton or McAfee application ever been installed on this
>>>> machine
>>>> (e.g., a free-trial version that came preinstalled when you bought it)?
>>>>
>>>
>>> McAfee Security Center
>>>
>>>> 6. Is your computer fully-patched at Windows Update?
>>>
>>> Yes. I keep patches updated ongoing except for SP3 which blue-screened
>>> my
>>> computer as explained above.
>>>
>>>> --
>>>> ~Robear Dyer (PA Bear)
>>>> MS MVP-IE, Mail, Security, Windows Client - since 2002
>>>>
>>>> GettingByOk wrote:
>>>>> Hi,
>>>>> Sometimes when I try to save a web page as .mht IE7 just hangs. the
>>>>> Cancel
>>>>> button does nothing. When I kill the session in Task Manager it say
>>>>> "Unable
>>>>> to Terminate because it's waiting for a response from you."
>>>>>
>>>>> It certainly isn't waiting, not visibly anyway, there is never any
>>>>> dialogue
>>>>> box.
>>>>> When I select "End Anyway" it kills the window. It also kills any
>>>>> window
>>>>> that spawned the hanging window. Sometimes it closes all my IE
>>>>> windows.
>>>>> What's going on? is there a fix for this problem?

PA Bear,

Thanks a million. To certainly, and also to Don Varnau. Mr. Aldwinckle is
one of the reasons Microsoft gets an undeserved bad reputation for service,
but the two of you are gold. You really are.

There was no way to avoid doing things the way I did. Installing SP3 had me
blue-screened even in Safe mode. I'd even upgraded my old computer to SP3
already with no problem.

I did all the due diligence I could, including a test install on a less
important machine. The key difference is that my new computer is RAID 0 and
my old computer has two SATA ports and is non-RAID.

Wiping out my data and applications with a clean reformat/reinstall was my
only other option for my new computer and that just didn't make sense if I
could avoid doing it.

The Repair Install worked fine except, according to your note, it didn't
uninstall IE7. The only discernible problems I have now are:
---This occasional intermittent hang while trying to save .mht files
---Having to use Low for my Privacy level on certain sites like this one,
StatCounter.com and Google Analytics because they claim my browser is
rejecting cookies when it's set to Medium.

I can live with that, I guess. It's better than reformatting my RAID 0
config. I was doubtful anything could be done about the hangs but it was
worth asking!

Thanks again,
Robert

"PA Bear [MS MVP]" wrote:

> While you may think IE7's working OK, I can guarantee you that it isn't.
> See...
>
> How to perform a repair installation of Windows XP if a later version of
> Internet Explorer is installed
> http://support.microsoft.com/kb/917964
>
> Having done the Repair Install without having first uninstalled IE7 (which,
> chances are, you wouldn't have been able to do without first uninstalling
> WinXP SP3) had left IE *and* Windows in a "confused state"...which is why
> IE6 probably wasn't working and why you couldn't install IE7 directly. (I'd
> very much doubt you're able to reach or use Windows Update and that the
> computer is fully patched.)
>
> Your only recourse now is to backup your personal data then do a format &
> clean install of Windows. Please note that another Repair Install (AKA
> in-place upgrade) will NOT fix this!
>
> After the clean install, you'll have the equivalent of a "new computer" so
> take care of everything on the following page before otherwise connecting
> the machine to the internet or a network and before using a USB key that
> isn't brand-new or hasn't been freshly formatted:
>
> 5 steps to help protect your new computer before you go online
> http://www.microsoft.com/protect/com...nced/xppc.mspx
>
> Best of luck & I wish I had better news for you this glorious Sunday
> afternoon!
> --
> ~PA Bear
>
>
> GettingByOk wrote:e
> > By default, yes. You assume correctly that my system shipped w/ IE6. I
> > installed IE7 later. Then after the SP3 blue-screen IE6 would not work at
> > all. Seems IE7 left pieces around that stopped IE6 from working thru
> > Repair
> > Install.
> >
> > Thankfully I had IE7 downloaded on another computer and reinstalled IE7 so
> > I
> > could get online again. That's what I've been running since, and keeping
> > Updates current.
> >
> > "PA Bear [MS MVP]" wrote:
> >> Was IE7 still installed when you did the Repair Install?
> >>
> >> GettingByOk wrote:
> >>> Thanks. See replies below.
> >>>
> >>> "PA Bear [MS MVP]" wrote:
> >>>
> >>>> Please state your full Windows version (e.g., WinXP SP3; Vista x64 SP2)
> >>>> when posting to this newsgroup.
> >>> Ok, will do. WinXP SP2 32-bit, IE7 I was unable to apply SP3 because
> >>> it
> >>> blue-screened my computer in both Normal and Safe modes. Had to do
> >>> Repair
> >>> Reinstall of Windows to save my files, then re-install IE7 before I
> >>> could
> >>> get online again.
> >>>>
> >>>> 1. Does the behavior persist if you start IE in No Add-ons mode?
> >>>
> >>> The behavior is very intermittent. It might repeat the same day or take
> >>> several weeks to happen again. After I restart IE, go to the same page
> >>> and
> >>> save as .mht it works every time so far.
> >>>
> >>> To start
> >>>> IE in No Add-ons mode:
> >>>>
> >>>> => Right-click on the blue IE desktop icon and select Start without
> >>>> Add-ons; or
> >>>>
> >>>> => Start | (All) Programs | Accessories | System Tools | Internet
> >>>> Explorer (No add-ons).
> >>>>
> >>>> Troubleshooting and Internet Explorer’s (No Add-ons) Mode:
> >>>> http://blogs.msdn.com/ie/archive/2006/07/25/678113.aspx
> >>>>
> >>>> 2. Does the behavior persist if you Reset IE Advanced settings (RIES)?
> >>>> http://support.microsoft.com/kb/923737 <= Read before using!
> >>>
> >>> Will read this, but again it's a very intermittent problem.
> >>>
> >>>>
> >>>> 3. Does the behavior persist if you boot into Safe Mode with
> >>>> Networking?
> >>>> [Careful! Only remain in Safe Mode just long enough to test!]
> >>>>
> >>>
> >>> Intermittent. Cannot reproduce problem at will.
> >>>
> >>>> 4. What anti-virus application or security suite is installed, is your
> >>>> subscription current, and is it supported in IE8? What anti-spyware
> >>>> applications (other than Defender)? What third-party firewall (if
> >>>> any)?
> >>>>
> >>>
> >>> McAfee Security Center
> >>>
> >>>> 5. Has a Norton or McAfee application ever been installed on this
> >>>> machine
> >>>> (e.g., a free-trial version that came preinstalled when you bought it)?
> >>>>
> >>>
> >>> McAfee Security Center
> >>>
> >>>> 6. Is your computer fully-patched at Windows Update?
> >>>
> >>> Yes. I keep patches updated ongoing except for SP3 which blue-screened
> >>> my
> >>> computer as explained above.
> >>>
> >>>> --
> >>>> ~Robear Dyer (PA Bear)
> >>>> MS MVP-IE, Mail, Security, Windows Client - since 2002
> >>>>
> >>>> GettingByOk wrote:
> >>>>> Hi,
> >>>>> Sometimes when I try to save a web page as .mht IE7 just hangs. the
> >>>>> Cancel
> >>>>> button does nothing. When I kill the session in Task Manager it say
> >>>>> "Unable
> >>>>> to Terminate because it's waiting for a response from you."
> >>>>>
> >>>>> It certainly isn't waiting, not visibly anyway, there is never any
> >>>>> dialogue
> >>>>> box.
> >>>>> When I select "End Anyway" it kills the window. It also kills any
> >>>>> window
> >>>>> that spawned the hanging window. Sometimes it closes all my IE
> >>>>> windows.
> >>>>> What's going on? is there a fix for this problem?
>
>

.....and I am perfectly able to do Windows Updates. I do them regularly. I
installed all of the most recent patches except the .Net upgrade IE8, both of
which I voluntarily decided not to install. But the rest of the patches
installed just fine.

So this is a minor but annoying problem, but not nearly as annoying as
reinstalling my entire computer again!!!

Cheers and thanks again,
Robert

"PA Bear [MS MVP]" wrote:

> While you may think IE7's working OK, I can guarantee you that it isn't.
> See...
>
> How to perform a repair installation of Windows XP if a later version of
> Internet Explorer is installed
> http://support.microsoft.com/kb/917964
>
> Having done the Repair Install without having first uninstalled IE7 (which,
> chances are, you wouldn't have been able to do without first uninstalling
> WinXP SP3) had left IE *and* Windows in a "confused state"...which is why
> IE6 probably wasn't working and why you couldn't install IE7 directly. (I'd
> very much doubt you're able to reach or use Windows Update and that the
> computer is fully patched.)
>
> Your only recourse now is to backup your personal data then do a format &
> clean install of Windows. Please note that another Repair Install (AKA
> in-place upgrade) will NOT fix this!
>
> After the clean install, you'll have the equivalent of a "new computer" so
> take care of everything on the following page before otherwise connecting
> the machine to the internet or a network and before using a USB key that
> isn't brand-new or hasn't been freshly formatted:
>
> 5 steps to help protect your new computer before you go online
> http://www.microsoft.com/protect/com...nced/xppc.mspx
>
> Best of luck & I wish I had better news for you this glorious Sunday
> afternoon!
> --
> ~PA Bear
>
>
> GettingByOk wrote:e
> > By default, yes. You assume correctly that my system shipped w/ IE6. I
> > installed IE7 later. Then after the SP3 blue-screen IE6 would not work at
> > all. Seems IE7 left pieces around that stopped IE6 from working thru
> > Repair
> > Install.
> >
> > Thankfully I had IE7 downloaded on another computer and reinstalled IE7 so
> > I
> > could get online again. That's what I've been running since, and keeping
> > Updates current.
> >
> > "PA Bear [MS MVP]" wrote:
> >> Was IE7 still installed when you did the Repair Install?
> >>
> >> GettingByOk wrote:
> >>> Thanks. See replies below.
> >>>
> >>> "PA Bear [MS MVP]" wrote:
> >>>
> >>>> Please state your full Windows version (e.g., WinXP SP3; Vista x64 SP2)
> >>>> when posting to this newsgroup.
> >>> Ok, will do. WinXP SP2 32-bit, IE7 I was unable to apply SP3 because
> >>> it
> >>> blue-screened my computer in both Normal and Safe modes. Had to do
> >>> Repair
> >>> Reinstall of Windows to save my files, then re-install IE7 before I
> >>> could
> >>> get online again.
> >>>>
> >>>> 1. Does the behavior persist if you start IE in No Add-ons mode?
> >>>
> >>> The behavior is very intermittent. It might repeat the same day or take
> >>> several weeks to happen again. After I restart IE, go to the same page
> >>> and
> >>> save as .mht it works every time so far.
> >>>
> >>> To start
> >>>> IE in No Add-ons mode:
> >>>>
> >>>> => Right-click on the blue IE desktop icon and select Start without
> >>>> Add-ons; or
> >>>>
> >>>> => Start | (All) Programs | Accessories | System Tools | Internet
> >>>> Explorer (No add-ons).
> >>>>
> >>>> Troubleshooting and Internet Explorer’s (No Add-ons) Mode:
> >>>> http://blogs.msdn.com/ie/archive/2006/07/25/678113.aspx
> >>>>
> >>>> 2. Does the behavior persist if you Reset IE Advanced settings (RIES)?
> >>>> http://support.microsoft.com/kb/923737 <= Read before using!
> >>>
> >>> Will read this, but again it's a very intermittent problem.
> >>>
> >>>>
> >>>> 3. Does the behavior persist if you boot into Safe Mode with
> >>>> Networking?
> >>>> [Careful! Only remain in Safe Mode just long enough to test!]
> >>>>
> >>>
> >>> Intermittent. Cannot reproduce problem at will.
> >>>
> >>>> 4. What anti-virus application or security suite is installed, is your
> >>>> subscription current, and is it supported in IE8? What anti-spyware
> >>>> applications (other than Defender)? What third-party firewall (if
> >>>> any)?
> >>>>
> >>>
> >>> McAfee Security Center
> >>>
> >>>> 5. Has a Norton or McAfee application ever been installed on this
> >>>> machine
> >>>> (e.g., a free-trial version that came preinstalled when you bought it)?
> >>>>
> >>>
> >>> McAfee Security Center
> >>>
> >>>> 6. Is your computer fully-patched at Windows Update?
> >>>
> >>> Yes. I keep patches updated ongoing except for SP3 which blue-screened
> >>> my
> >>> computer as explained above.
> >>>
> >>>> --
> >>>> ~Robear Dyer (PA Bear)
> >>>> MS MVP-IE, Mail, Security, Windows Client - since 2002
> >>>>
> >>>> GettingByOk wrote:
> >>>>> Hi,
> >>>>> Sometimes when I try to save a web page as .mht IE7 just hangs. the
> >>>>> Cancel
> >>>>> button does nothing. When I kill the session in Task Manager it say
> >>>>> "Unable
> >>>>> to Terminate because it's waiting for a response from you."
> >>>>>
> >>>>> It certainly isn't waiting, not visibly anyway, there is never any
> >>>>> dialogue
> >>>>> box.
> >>>>> When I select "End Anyway" it kills the window. It also kills any
> >>>>> window
> >>>>> that spawned the hanging window. Sometimes it closes all my IE
> >>>>> windows.
> >>>>> What's going on? is there a fix for this problem?
>
>

I wouldn't trust the computer myself, Robert, without doing a "wipe and
reload." KB917964 really doesn't get into the nitty-gritty of the
consequences of what you did, except for this somewhat mild statement in the
Introduction:

<QP>
Before you perform a repair installation of Windows XP, you must uninstall
any later version of Internet Explorer. If you do not uninstall the later
version of Internet Explorer in this situation, Internet Explorer will no
longer work after the repair installation of Windows XP is completed.
Specifically, the repair installation does not restore earlier versions of
the files in the Program Files\Internet Explorer folder. Therefore, the
later version files for Internet Explorer will be incompatible with the
Internet Explorer 6 files that are installed in the Windows\System32 folder
when you repair the Windows XP installation.
</QP>

And truth be told, the More Information section contains some "fuzzy logic"
IMHO. That being said, you shouldn't ignore its suggestions.

Best of luck.


GettingByOk wrote:
> ....and I am perfectly able to do Windows Updates. I do them regularly. I
> installed all of the most recent patches except the .Net upgrade IE8, both
> of which I voluntarily decided not to install. But the rest of the patches
> installed just fine.
>
> So this is a minor but annoying problem, but not nearly as annoying as
> reinstalling my entire computer again!!!
>
> Cheers and thanks again,
> Robert
>
> "PA Bear [MS MVP]" wrote:
>
>> While you may think IE7's working OK, I can guarantee you that it isn't.
>> See...
>>
>> How to perform a repair installation of Windows XP if a later version of
>> Internet Explorer is installed
>> http://support.microsoft.com/kb/917964
>>
>> Having done the Repair Install without having first uninstalled IE7
>> (which,
>> chances are, you wouldn't have been able to do without first uninstalling
>> WinXP SP3) had left IE *and* Windows in a "confused state"...which is why
>> IE6 probably wasn't working and why you couldn't install IE7 directly.
>> (I'd very much doubt you're able to reach or use Windows Update and that
>> the computer is fully patched.)
>>
>> Your only recourse now is to backup your personal data then do a format &
>> clean install of Windows. Please note that another Repair Install (AKA
>> in-place upgrade) will NOT fix this!
>>
>> After the clean install, you'll have the equivalent of a "new computer"
>> so
>> take care of everything on the following page before otherwise connecting
>> the machine to the internet or a network and before using a USB key that
>> isn't brand-new or hasn't been freshly formatted:
>>
>> 5 steps to help protect your new computer before you go online
>> http://www.microsoft.com/protect/com...nced/xppc.mspx
>>
>> Best of luck & I wish I had better news for you this glorious Sunday
>> afternoon!
>> --
>> ~PA Bear
>>
>>
>> GettingByOk wrote:e
>>> By default, yes. You assume correctly that my system shipped w/ IE6. I
>>> installed IE7 later. Then after the SP3 blue-screen IE6 would not work
>>> at
>>> all. Seems IE7 left pieces around that stopped IE6 from working thru
>>> Repair
>>> Install.
>>>
>>> Thankfully I had IE7 downloaded on another computer and reinstalled IE7
>>> so
>>> I
>>> could get online again. That's what I've been running since, and keeping
>>> Updates current.
>>>
>>> "PA Bear [MS MVP]" wrote:
>>>> Was IE7 still installed when you did the Repair Install?
>>>>
>>>> GettingByOk wrote:
>>>>> Thanks. See replies below.
>>>>>
>>>>> "PA Bear [MS MVP]" wrote:
>>>>>
>>>>>> Please state your full Windows version (e.g., WinXP SP3; Vista x64
>>>>>> SP2)
>>>>>> when posting to this newsgroup.
>>>>> Ok, will do. WinXP SP2 32-bit, IE7 I was unable to apply SP3 because
>>>>> it
>>>>> blue-screened my computer in both Normal and Safe modes. Had to do
>>>>> Repair
>>>>> Reinstall of Windows to save my files, then re-install IE7 before I
>>>>> could
>>>>> get online again.
>>>>>>
>>>>>> 1. Does the behavior persist if you start IE in No Add-ons mode?
>>>>>
>>>>> The behavior is very intermittent. It might repeat the same day or
>>>>> take
>>>>> several weeks to happen again. After I restart IE, go to the same
>>>>> page
>>>>> and
>>>>> save as .mht it works every time so far.
>>>>>
>>>>> To start
>>>>>> IE in No Add-ons mode:
>>>>>>
>>>>>> => Right-click on the blue IE desktop icon and select Start
>>>>>> without
>>>>>> Add-ons; or
>>>>>>
>>>>>> => Start | (All) Programs | Accessories | System Tools | Internet
>>>>>> Explorer (No add-ons).
>>>>>>
>>>>>> Troubleshooting and Internet Explorer’s (No Add-ons) Mode:
>>>>>> http://blogs.msdn.com/ie/archive/2006/07/25/678113.aspx
>>>>>>
>>>>>> 2. Does the behavior persist if you Reset IE Advanced settings
>>>>>> (RIES)?
>>>>>> http://support.microsoft.com/kb/923737 <= Read before using!
>>>>>
>>>>> Will read this, but again it's a very intermittent problem.
>>>>>
>>>>>>
>>>>>> 3. Does the behavior persist if you boot into Safe Mode with
>>>>>> Networking?
>>>>>> [Careful! Only remain in Safe Mode just long enough to test!]
>>>>>>
>>>>>
>>>>> Intermittent. Cannot reproduce problem at will.
>>>>>
>>>>>> 4. What anti-virus application or security suite is installed, is
>>>>>> your
>>>>>> subscription current, and is it supported in IE8? What anti-spyware
>>>>>> applications (other than Defender)? What third-party firewall (if
>>>>>> any)?
>>>>>>
>>>>>
>>>>> McAfee Security Center
>>>>>
>>>>>> 5. Has a Norton or McAfee application ever been installed on this
>>>>>> machine
>>>>>> (e.g., a free-trial version that came preinstalled when you bought
>>>>>> it)?
>>>>>>
>>>>>
>>>>> McAfee Security Center
>>>>>
>>>>>> 6. Is your computer fully-patched at Windows Update?
>>>>>
>>>>> Yes. I keep patches updated ongoing except for SP3 which blue-screened
>>>>> my
>>>>> computer as explained above.
>>>>>
>>>>>> --
>>>>>> ~Robear Dyer (PA Bear)
>>>>>> MS MVP-IE, Mail, Security, Windows Client - since 2002
>>>>>>
>>>>>> GettingByOk wrote:
>>>>>>> Hi,
>>>>>>> Sometimes when I try to save a web page as .mht IE7 just hangs. the
>>>>>>> Cancel
>>>>>>> button does nothing. When I kill the session in Task Manager it say
>>>>>>> "Unable
>>>>>>> to Terminate because it's waiting for a response from you."
>>>>>>>
>>>>>>> It certainly isn't waiting, not visibly anyway, there is never any
>>>>>>> dialogue
>>>>>>> box.
>>>>>>> When I select "End Anyway" it kills the window. It also kills any
>>>>>>> window
>>>>>>> that spawned the hanging window. Sometimes it closes all my IE
>>>>>>> windows.
>>>>>>> What's going on? is there a fix for this problem?

I understand and will read up on that note. My computer's been working for
about a year or more after that incident, seems to take all the updates ok,
installs and runs new programs and plug-ins ok, plus I have my data and apps
backed up on my old computer and I'll be buying a new computer in a couple of
mos hopefully.

Honestly this and the cookie thing are the only problems I've had since
then. A wipe and reinstall of everything would take almost a whole weekend,
easily, plus untold time getting my environment back to normal again. Took an
entire Saturday just to do a repair install. Then days or more of tuning and
environment reconstituting.

So I'll see if those notes can give me some non-wipe advice but I think I'm
ok overall - I hope!

Thanks again,
Robert

"PA Bear [MS MVP]" wrote:

> I wouldn't trust the computer myself, Robert, without doing a "wipe and
> reload." KB917964 really doesn't get into the nitty-gritty of the
> consequences of what you did, except for this somewhat mild statement in the
> Introduction:
>
> <QP>
> Before you perform a repair installation of Windows XP, you must uninstall
> any later version of Internet Explorer. If you do not uninstall the later
> version of Internet Explorer in this situation, Internet Explorer will no
> longer work after the repair installation of Windows XP is completed.
> Specifically, the repair installation does not restore earlier versions of
> the files in the Program Files\Internet Explorer folder. Therefore, the
> later version files for Internet Explorer will be incompatible with the
> Internet Explorer 6 files that are installed in the Windows\System32 folder
> when you repair the Windows XP installation.
> </QP>
>
> And truth be told, the More Information section contains some "fuzzy logic"
> IMHO. That being said, you shouldn't ignore its suggestions.
>
> Best of luck.
>
>
> GettingByOk wrote:
> > ....and I am perfectly able to do Windows Updates. I do them regularly. I
> > installed all of the most recent patches except the .Net upgrade IE8, both
> > of which I voluntarily decided not to install. But the rest of the patches
> > installed just fine.
> >
> > So this is a minor but annoying problem, but not nearly as annoying as
> > reinstalling my entire computer again!!!
> >
> > Cheers and thanks again,
> > Robert
> >
> > "PA Bear [MS MVP]" wrote:
> >
> >> While you may think IE7's working OK, I can guarantee you that it isn't.
> >> See...
> >>
> >> How to perform a repair installation of Windows XP if a later version of
> >> Internet Explorer is installed
> >> http://support.microsoft.com/kb/917964
> >>
> >> Having done the Repair Install without having first uninstalled IE7
> >> (which,
> >> chances are, you wouldn't have been able to do without first uninstalling
> >> WinXP SP3) had left IE *and* Windows in a "confused state"...which is why
> >> IE6 probably wasn't working and why you couldn't install IE7 directly.
> >> (I'd very much doubt you're able to reach or use Windows Update and that
> >> the computer is fully patched.)
> >>
> >> Your only recourse now is to backup your personal data then do a format &
> >> clean install of Windows. Please note that another Repair Install (AKA
> >> in-place upgrade) will NOT fix this!
> >>
> >> After the clean install, you'll have the equivalent of a "new computer"
> >> so
> >> take care of everything on the following page before otherwise connecting
> >> the machine to the internet or a network and before using a USB key that
> >> isn't brand-new or hasn't been freshly formatted:
> >>
> >> 5 steps to help protect your new computer before you go online
> >> http://www.microsoft.com/protect/com...nced/xppc.mspx
> >>
> >> Best of luck & I wish I had better news for you this glorious Sunday
> >> afternoon!
> >> --
> >> ~PA Bear
> >>
> >>
> >> GettingByOk wrote:e
> >>> By default, yes. You assume correctly that my system shipped w/ IE6. I
> >>> installed IE7 later. Then after the SP3 blue-screen IE6 would not work
> >>> at
> >>> all. Seems IE7 left pieces around that stopped IE6 from working thru
> >>> Repair
> >>> Install.
> >>>
> >>> Thankfully I had IE7 downloaded on another computer and reinstalled IE7
> >>> so
> >>> I
> >>> could get online again. That's what I've been running since, and keeping
> >>> Updates current.
> >>>
> >>> "PA Bear [MS MVP]" wrote:
> >>>> Was IE7 still installed when you did the Repair Install?
> >>>>
> >>>> GettingByOk wrote:
> >>>>> Thanks. See replies below.
> >>>>>
> >>>>> "PA Bear [MS MVP]" wrote:
> >>>>>
> >>>>>> Please state your full Windows version (e.g., WinXP SP3; Vista x64
> >>>>>> SP2)
> >>>>>> when posting to this newsgroup.
> >>>>> Ok, will do. WinXP SP2 32-bit, IE7 I was unable to apply SP3 because
> >>>>> it
> >>>>> blue-screened my computer in both Normal and Safe modes. Had to do
> >>>>> Repair
> >>>>> Reinstall of Windows to save my files, then re-install IE7 before I
> >>>>> could
> >>>>> get online again.
> >>>>>>
> >>>>>> 1. Does the behavior persist if you start IE in No Add-ons mode?
> >>>>>
> >>>>> The behavior is very intermittent. It might repeat the same day or
> >>>>> take
> >>>>> several weeks to happen again. After I restart IE, go to the same
> >>>>> page
> >>>>> and
> >>>>> save as .mht it works every time so far.
> >>>>>
> >>>>> To start
> >>>>>> IE in No Add-ons mode:
> >>>>>>
> >>>>>> => Right-click on the blue IE desktop icon and select Start
> >>>>>> without
> >>>>>> Add-ons; or
> >>>>>>
> >>>>>> => Start | (All) Programs | Accessories | System Tools | Internet
> >>>>>> Explorer (No add-ons).
> >>>>>>
> >>>>>> Troubleshooting and Internet Explorer’s (No Add-ons) Mode:
> >>>>>> http://blogs.msdn.com/ie/archive/2006/07/25/678113.aspx
> >>>>>>
> >>>>>> 2. Does the behavior persist if you Reset IE Advanced settings
> >>>>>> (RIES)?
> >>>>>> http://support.microsoft.com/kb/923737 <= Read before using!
> >>>>>
> >>>>> Will read this, but again it's a very intermittent problem.
> >>>>>
> >>>>>>
> >>>>>> 3. Does the behavior persist if you boot into Safe Mode with
> >>>>>> Networking?
> >>>>>> [Careful! Only remain in Safe Mode just long enough to test!]
> >>>>>>
> >>>>>
> >>>>> Intermittent. Cannot reproduce problem at will.
> >>>>>
> >>>>>> 4. What anti-virus application or security suite is installed, is
> >>>>>> your
> >>>>>> subscription current, and is it supported in IE8? What anti-spyware
> >>>>>> applications (other than Defender)? What third-party firewall (if
> >>>>>> any)?
> >>>>>>
> >>>>>
> >>>>> McAfee Security Center
> >>>>>
> >>>>>> 5. Has a Norton or McAfee application ever been installed on this
> >>>>>> machine
> >>>>>> (e.g., a free-trial version that came preinstalled when you bought
> >>>>>> it)?
> >>>>>>
> >>>>>
> >>>>> McAfee Security Center
> >>>>>
> >>>>>> 6. Is your computer fully-patched at Windows Update?
> >>>>>
> >>>>> Yes. I keep patches updated ongoing except for SP3 which blue-screened
> >>>>> my
> >>>>> computer as explained above.
> >>>>>
> >>>>>> --
> >>>>>> ~Robear Dyer (PA Bear)
> >>>>>> MS MVP-IE, Mail, Security, Windows Client - since 2002
> >>>>>>
> >>>>>> GettingByOk wrote:
> >>>>>>> Hi,
> >>>>>>> Sometimes when I try to save a web page as .mht IE7 just hangs. the
> >>>>>>> Cancel
> >>>>>>> button does nothing. When I kill the session in Task Manager it say
> >>>>>>> "Unable
> >>>>>>> to Terminate because it's waiting for a response from you."
> >>>>>>>
> >>>>>>> It certainly isn't waiting, not visibly anyway, there is never any
> >>>>>>> dialogue
> >>>>>>> box.
> >>>>>>> When I select "End Anyway" it kills the window. It also kills any
> >>>>>>> window
> >>>>>>> that spawned the hanging window. Sometimes it closes all my IE
> >>>>>>> windows.
> >>>>>>> What's going on? is there a fix for this problem?
>
>