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  #16 (permalink)  
Old 06-01-2009, 09:00 AM
PA Bear [MS MVP]
Newsgroup Contributor
 
Posts: n/a
Re: IE7 Hangs when saving .mht

If you'd sought assistance with the SP3/BSOD problem (either in Windows
Update or WinXP General newsgroup or via the no-charge support MS was
offering until late May-09), you probably could have avoid all this:

Error message after you upgrade a computer that uses a processor other than
an Intel processor to Windows XP Service Pack 2 or to Windows XP Service
Pack 3: "STOP: 0x0000007E":
http://support.microsoft.com/kb/953356

NB: If WinXP SP3's not installed by July 2010, your WinXP SP2 computer will
not receive any further critical security updates nor will you be able to
update via Automatic Updates or Windows Update website.

QED: Will SP3 install now after having done the ill-advised Repair Install?

Best of luck.
--
~Robear Dyer (PA Bear)
MS MVP-IE, Mail, Security, Windows Client - since 2002


GettingByOk wrote:
> I understand and will read up on that note. My computer's been working for
> about a year or more after that incident, seems to take all the updates
> ok,
> installs and runs new programs and plug-ins ok, plus I have my data and
> apps
> backed up on my old computer and I'll be buying a new computer in a couple
> of mos hopefully.
>
> Honestly this and the cookie thing are the only problems I've had since
> then. A wipe and reinstall of everything would take almost a whole
> weekend,
> easily, plus untold time getting my environment back to normal again. Took
> an entire Saturday just to do a repair install. Then days or more of
> tuning and environment reconstituting.
>
> So I'll see if those notes can give me some non-wipe advice but I think
> I'm
> ok overall - I hope!
>
> Thanks again,
> Robert
>
> "PA Bear [MS MVP]" wrote:
>
>> I wouldn't trust the computer myself, Robert, without doing a "wipe and
>> reload." KB917964 really doesn't get into the nitty-gritty of the
>> consequences of what you did, except for this somewhat mild statement in
>> the Introduction:
>>
>> <QP>
>> Before you perform a repair installation of Windows XP, you must
>> uninstall
>> any later version of Internet Explorer. If you do not uninstall the later
>> version of Internet Explorer in this situation, Internet Explorer will no
>> longer work after the repair installation of Windows XP is completed.
>> Specifically, the repair installation does not restore earlier versions
>> of
>> the files in the Program Files\Internet Explorer folder. Therefore, the
>> later version files for Internet Explorer will be incompatible with the
>> Internet Explorer 6 files that are installed in the Windows\System32
>> folder
>> when you repair the Windows XP installation.
>> </QP>
>>
>> And truth be told, the More Information section contains some "fuzzy
>> logic"
>> IMHO. That being said, you shouldn't ignore its suggestions.
>>
>> Best of luck.
>>
>>
>> GettingByOk wrote:
>>> ....and I am perfectly able to do Windows Updates. I do them regularly.
>>> I
>>> installed all of the most recent patches except the .Net upgrade IE8,
>>> both
>>> of which I voluntarily decided not to install. But the rest of the
>>> patches
>>> installed just fine.
>>>
>>> So this is a minor but annoying problem, but not nearly as annoying as
>>> reinstalling my entire computer again!!!
>>>
>>> Cheers and thanks again,
>>> Robert
>>>
>>> "PA Bear [MS MVP]" wrote:
>>>
>>>> While you may think IE7's working OK, I can guarantee you that it
>>>> isn't.
>>>> See...
>>>>
>>>> How to perform a repair installation of Windows XP if a later version
>>>> of
>>>> Internet Explorer is installed
>>>> http://support.microsoft.com/kb/917964
>>>>
>>>> Having done the Repair Install without having first uninstalled IE7
>>>> (which,
>>>> chances are, you wouldn't have been able to do without first
>>>> uninstalling
>>>> WinXP SP3) had left IE *and* Windows in a "confused state"...which is
>>>> why
>>>> IE6 probably wasn't working and why you couldn't install IE7 directly.
>>>> (I'd very much doubt you're able to reach or use Windows Update and
>>>> that
>>>> the computer is fully patched.)
>>>>
>>>> Your only recourse now is to backup your personal data then do a format
>>>> &
>>>> clean install of Windows. Please note that another Repair Install (AKA
>>>> in-place upgrade) will NOT fix this!
>>>>
>>>> After the clean install, you'll have the equivalent of a "new computer"
>>>> so
>>>> take care of everything on the following page before otherwise
>>>> connecting
>>>> the machine to the internet or a network and before using a USB key
>>>> that
>>>> isn't brand-new or hasn't been freshly formatted:
>>>>
>>>> 5 steps to help protect your new computer before you go online
>>>> http://www.microsoft.com/protect/com...nced/xppc.mspx
>>>>
>>>> Best of luck & I wish I had better news for you this glorious Sunday
>>>> afternoon!
>>>> --
>>>> ~PA Bear
>>>>
>>>>
>>>> GettingByOk wrote:e
>>>>> By default, yes. You assume correctly that my system shipped w/ IE6. I
>>>>> installed IE7 later. Then after the SP3 blue-screen IE6 would not work
>>>>> at
>>>>> all. Seems IE7 left pieces around that stopped IE6 from working thru
>>>>> Repair
>>>>> Install.
>>>>>
>>>>> Thankfully I had IE7 downloaded on another computer and reinstalled
>>>>> IE7
>>>>> so
>>>>> I
>>>>> could get online again. That's what I've been running since, and
>>>>> keeping
>>>>> Updates current.
>>>>>
>>>>> "PA Bear [MS MVP]" wrote:
>>>>>> Was IE7 still installed when you did the Repair Install?
>>>>>>
>>>>>> GettingByOk wrote:
>>>>>>> Thanks. See replies below.
>>>>>>>
>>>>>>> "PA Bear [MS MVP]" wrote:
>>>>>>>
>>>>>>>> Please state your full Windows version (e.g., WinXP SP3; Vista x64
>>>>>>>> SP2)
>>>>>>>> when posting to this newsgroup.
>>>>>>> Ok, will do. WinXP SP2 32-bit, IE7 I was unable to apply SP3
>>>>>>> because
>>>>>>> it
>>>>>>> blue-screened my computer in both Normal and Safe modes. Had to do
>>>>>>> Repair
>>>>>>> Reinstall of Windows to save my files, then re-install IE7 before I
>>>>>>> could
>>>>>>> get online again.
>>>>>>>>
>>>>>>>> 1. Does the behavior persist if you start IE in No Add-ons mode?
>>>>>>>
>>>>>>> The behavior is very intermittent. It might repeat the same day or
>>>>>>> take
>>>>>>> several weeks to happen again. After I restart IE, go to the same
>>>>>>> page
>>>>>>> and
>>>>>>> save as .mht it works every time so far.
>>>>>>>
>>>>>>> To start
>>>>>>>> IE in No Add-ons mode:
>>>>>>>>
>>>>>>>> => Right-click on the blue IE desktop icon and select Start
>>>>>>>> without
>>>>>>>> Add-ons; or
>>>>>>>>
>>>>>>>> => Start | (All) Programs | Accessories | System Tools |
>>>>>>>> Internet
>>>>>>>> Explorer (No add-ons).
>>>>>>>>
>>>>>>>> Troubleshooting and Internet Explorer’s (No Add-ons) Mode:
>>>>>>>> http://blogs.msdn.com/ie/archive/2006/07/25/678113.aspx
>>>>>>>>
>>>>>>>> 2. Does the behavior persist if you Reset IE Advanced settings
>>>>>>>> (RIES)?
>>>>>>>> http://support.microsoft.com/kb/923737 <= Read before using!
>>>>>>>
>>>>>>> Will read this, but again it's a very intermittent problem.
>>>>>>>
>>>>>>>>
>>>>>>>> 3. Does the behavior persist if you boot into Safe Mode with
>>>>>>>> Networking?
>>>>>>>> [Careful! Only remain in Safe Mode just long enough to test!]
>>>>>>>>
>>>>>>>
>>>>>>> Intermittent. Cannot reproduce problem at will.
>>>>>>>
>>>>>>>> 4. What anti-virus application or security suite is installed, is
>>>>>>>> your
>>>>>>>> subscription current, and is it supported in IE8? What
>>>>>>>> anti-spyware
>>>>>>>> applications (other than Defender)? What third-party firewall (if
>>>>>>>> any)?
>>>>>>>>
>>>>>>>
>>>>>>> McAfee Security Center
>>>>>>>
>>>>>>>> 5. Has a Norton or McAfee application ever been installed on this
>>>>>>>> machine
>>>>>>>> (e.g., a free-trial version that came preinstalled when you bought
>>>>>>>> it)?
>>>>>>>>
>>>>>>>
>>>>>>> McAfee Security Center
>>>>>>>
>>>>>>>> 6. Is your computer fully-patched at Windows Update?
>>>>>>>
>>>>>>> Yes. I keep patches updated ongoing except for SP3 which
>>>>>>> blue-screened
>>>>>>> my
>>>>>>> computer as explained above.
>>>>>>>
>>>>>>>> --
>>>>>>>> ~Robear Dyer (PA Bear)
>>>>>>>> MS MVP-IE, Mail, Security, Windows Client - since 2002
>>>>>>>>
>>>>>>>> GettingByOk wrote:
>>>>>>>>> Hi,
>>>>>>>>> Sometimes when I try to save a web page as .mht IE7 just hangs.
>>>>>>>>> the
>>>>>>>>> Cancel
>>>>>>>>> button does nothing. When I kill the session in Task Manager it
>>>>>>>>> say
>>>>>>>>> "Unable
>>>>>>>>> to Terminate because it's waiting for a response from you."
>>>>>>>>>
>>>>>>>>> It certainly isn't waiting, not visibly anyway, there is never any
>>>>>>>>> dialogue
>>>>>>>>> box.
>>>>>>>>> When I select "End Anyway" it kills the window. It also kills any
>>>>>>>>> window
>>>>>>>>> that spawned the hanging window. Sometimes it closes all my IE
>>>>>>>>> windows.
>>>>>>>>> What's going on? is there a fix for this problem?


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Old 06-01-2009, 09:00 AM
  #17 (permalink)  
Old 06-01-2009, 09:50 AM
Robert Aldwinckle
Newsgroup Contributor
 
Posts: n/a
Re: IE7 Hangs when saving .mht


"GettingByOk" <GettingByOk@discussions.microsoft.com> wrote in message news:671D4F44-0C14-47FD-938D-C8DC6DE07815@microsoft.com...
> Also, that is not even identifying the issue correctly.



Agreed. I misread the question, thinking it was something closely
related that I was working on...

http://www.microsoft.com/communities...6-9dada5b3dfc7


So, perhaps it was just a heads up for what you might expect to see
when you try to *use* the .mht file you are finally able to create? <eg>


FYI

Robert
---



>
> The issue happens BEFORE there is even a .mht created. There is no .mht file
> to rename to anything else, IE is hanging during the Save process while
> trying to create the .mht.
>
> "Robert Aldwinckle" wrote:
>
>>
>> "GettingByOk" <GettingByOk@discussions.microsoft.com> wrote in message news:D6A4E95A-5B75-44EE-8CAE-31E7E48B2177@microsoft.com...
>> > Hi,
>> > Sometimes when I try to save a web page as .mht IE7 just hangs. the Cancel
>> > button does nothing. When I kill the session in Task Manager it say "Unable
>> > to Terminate because it's waiting for a response from you."
>> >
>> > It certainly isn't waiting, not visibly anyway, there is never any dialogue
>> > box.
>> > When I select "End Anyway" it kills the window. It also kills any window that
>> > spawned the hanging window. Sometimes it closes all my IE windows.

>>
>> > What's going on? is there a fix for this problem?

>>
>>
>> WYSIWYG. Closed as a suggestion to fix.
>>
>> Use a newer OS. Otherwise rename your .mht file to .eml
>> and use a mail client (such as OE) to view them.
>>
>>
>> FYI
>>
>> Robert Aldwinckle
>> ---
>>
>>
>>



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  #18 (permalink)  
Old 06-01-2009, 10:10 AM
GettingByOk
Newsgroup Contributor
 
Posts: n/a
Re: IE7 Hangs when saving .mht

That's sort of moot because:

1) I didn't know about any kind of no-charge support given that Windows
Update was not thoughtful enough to tell me that was available. It just
listed SP3 again and again on the Critical Upgrades list.

So if it was ill-advised to listen to the Critical Updates continual
automatic pleas to upgrade to SP3 then please blame Microsoft, not me.

2) I waited a good while before installing SP3 because of the rash of
blue-screen problems reported earlier, until people said those issues were
fixed.

3) SP3 installed just fine on another computer already that it's still
running on -- so there was no reason to think it wouldn't do so successfully
again.

4) Once SP3 blue-screened it was too late

5) I have an Intel Quad-core so that non-Intel note doesn't apply to me

Thanks for the NB though. That's useful to know.

Robert

"PA Bear [MS MVP]" wrote:

> If you'd sought assistance with the SP3/BSOD problem (either in Windows
> Update or WinXP General newsgroup or via the no-charge support MS was
> offering until late May-09), you probably could have avoid all this:
>
> Error message after you upgrade a computer that uses a processor other than
> an Intel processor to Windows XP Service Pack 2 or to Windows XP Service
> Pack 3: "STOP: 0x0000007E":
> http://support.microsoft.com/kb/953356
>
> NB: If WinXP SP3's not installed by July 2010, your WinXP SP2 computer will
> not receive any further critical security updates nor will you be able to
> update via Automatic Updates or Windows Update website.
>
> QED: Will SP3 install now after having done the ill-advised Repair Install?
>
> Best of luck.
> --
> ~Robear Dyer (PA Bear)
> MS MVP-IE, Mail, Security, Windows Client - since 2002
>
>
> GettingByOk wrote:
> > I understand and will read up on that note. My computer's been working for
> > about a year or more after that incident, seems to take all the updates
> > ok,
> > installs and runs new programs and plug-ins ok, plus I have my data and
> > apps
> > backed up on my old computer and I'll be buying a new computer in a couple
> > of mos hopefully.
> >
> > Honestly this and the cookie thing are the only problems I've had since
> > then. A wipe and reinstall of everything would take almost a whole
> > weekend,
> > easily, plus untold time getting my environment back to normal again. Took
> > an entire Saturday just to do a repair install. Then days or more of
> > tuning and environment reconstituting.
> >
> > So I'll see if those notes can give me some non-wipe advice but I think
> > I'm
> > ok overall - I hope!
> >
> > Thanks again,
> > Robert
> >
> > "PA Bear [MS MVP]" wrote:
> >
> >> I wouldn't trust the computer myself, Robert, without doing a "wipe and
> >> reload." KB917964 really doesn't get into the nitty-gritty of the
> >> consequences of what you did, except for this somewhat mild statement in
> >> the Introduction:
> >>
> >> <QP>
> >> Before you perform a repair installation of Windows XP, you must
> >> uninstall
> >> any later version of Internet Explorer. If you do not uninstall the later
> >> version of Internet Explorer in this situation, Internet Explorer will no
> >> longer work after the repair installation of Windows XP is completed.
> >> Specifically, the repair installation does not restore earlier versions
> >> of
> >> the files in the Program Files\Internet Explorer folder. Therefore, the
> >> later version files for Internet Explorer will be incompatible with the
> >> Internet Explorer 6 files that are installed in the Windows\System32
> >> folder
> >> when you repair the Windows XP installation.
> >> </QP>
> >>
> >> And truth be told, the More Information section contains some "fuzzy
> >> logic"
> >> IMHO. That being said, you shouldn't ignore its suggestions.
> >>
> >> Best of luck.
> >>
> >>
> >> GettingByOk wrote:
> >>> ....and I am perfectly able to do Windows Updates. I do them regularly.
> >>> I
> >>> installed all of the most recent patches except the .Net upgrade IE8,
> >>> both
> >>> of which I voluntarily decided not to install. But the rest of the
> >>> patches
> >>> installed just fine.
> >>>
> >>> So this is a minor but annoying problem, but not nearly as annoying as
> >>> reinstalling my entire computer again!!!
> >>>
> >>> Cheers and thanks again,
> >>> Robert
> >>>
> >>> "PA Bear [MS MVP]" wrote:
> >>>
> >>>> While you may think IE7's working OK, I can guarantee you that it
> >>>> isn't.
> >>>> See...
> >>>>
> >>>> How to perform a repair installation of Windows XP if a later version
> >>>> of
> >>>> Internet Explorer is installed
> >>>> http://support.microsoft.com/kb/917964
> >>>>
> >>>> Having done the Repair Install without having first uninstalled IE7
> >>>> (which,
> >>>> chances are, you wouldn't have been able to do without first
> >>>> uninstalling
> >>>> WinXP SP3) had left IE *and* Windows in a "confused state"...which is
> >>>> why
> >>>> IE6 probably wasn't working and why you couldn't install IE7 directly.
> >>>> (I'd very much doubt you're able to reach or use Windows Update and
> >>>> that
> >>>> the computer is fully patched.)
> >>>>
> >>>> Your only recourse now is to backup your personal data then do a format
> >>>> &
> >>>> clean install of Windows. Please note that another Repair Install (AKA
> >>>> in-place upgrade) will NOT fix this!
> >>>>
> >>>> After the clean install, you'll have the equivalent of a "new computer"
> >>>> so
> >>>> take care of everything on the following page before otherwise
> >>>> connecting
> >>>> the machine to the internet or a network and before using a USB key
> >>>> that
> >>>> isn't brand-new or hasn't been freshly formatted:
> >>>>
> >>>> 5 steps to help protect your new computer before you go online
> >>>> http://www.microsoft.com/protect/com...nced/xppc.mspx
> >>>>
> >>>> Best of luck & I wish I had better news for you this glorious Sunday
> >>>> afternoon!
> >>>> --
> >>>> ~PA Bear
> >>>>
> >>>>
> >>>> GettingByOk wrote:e
> >>>>> By default, yes. You assume correctly that my system shipped w/ IE6. I
> >>>>> installed IE7 later. Then after the SP3 blue-screen IE6 would not work
> >>>>> at
> >>>>> all. Seems IE7 left pieces around that stopped IE6 from working thru
> >>>>> Repair
> >>>>> Install.
> >>>>>
> >>>>> Thankfully I had IE7 downloaded on another computer and reinstalled
> >>>>> IE7
> >>>>> so
> >>>>> I
> >>>>> could get online again. That's what I've been running since, and
> >>>>> keeping
> >>>>> Updates current.
> >>>>>
> >>>>> "PA Bear [MS MVP]" wrote:
> >>>>>> Was IE7 still installed when you did the Repair Install?
> >>>>>>
> >>>>>> GettingByOk wrote:
> >>>>>>> Thanks. See replies below.
> >>>>>>>
> >>>>>>> "PA Bear [MS MVP]" wrote:
> >>>>>>>
> >>>>>>>> Please state your full Windows version (e.g., WinXP SP3; Vista x64
> >>>>>>>> SP2)
> >>>>>>>> when posting to this newsgroup.
> >>>>>>> Ok, will do. WinXP SP2 32-bit, IE7 I was unable to apply SP3
> >>>>>>> because
> >>>>>>> it
> >>>>>>> blue-screened my computer in both Normal and Safe modes. Had to do
> >>>>>>> Repair
> >>>>>>> Reinstall of Windows to save my files, then re-install IE7 before I
> >>>>>>> could
> >>>>>>> get online again.
> >>>>>>>>
> >>>>>>>> 1. Does the behavior persist if you start IE in No Add-ons mode?
> >>>>>>>
> >>>>>>> The behavior is very intermittent. It might repeat the same day or
> >>>>>>> take
> >>>>>>> several weeks to happen again. After I restart IE, go to the same
> >>>>>>> page
> >>>>>>> and
> >>>>>>> save as .mht it works every time so far.
> >>>>>>>
> >>>>>>> To start
> >>>>>>>> IE in No Add-ons mode:
> >>>>>>>>
> >>>>>>>> => Right-click on the blue IE desktop icon and select Start
> >>>>>>>> without
> >>>>>>>> Add-ons; or
> >>>>>>>>
> >>>>>>>> => Start | (All) Programs | Accessories | System Tools |
> >>>>>>>> Internet
> >>>>>>>> Explorer (No add-ons).
> >>>>>>>>
> >>>>>>>> Troubleshooting and Internet Explorer’s (No Add-ons) Mode:
> >>>>>>>> http://blogs.msdn.com/ie/archive/2006/07/25/678113.aspx
> >>>>>>>>
> >>>>>>>> 2. Does the behavior persist if you Reset IE Advanced settings
> >>>>>>>> (RIES)?
> >>>>>>>> http://support.microsoft.com/kb/923737 <= Read before using!
> >>>>>>>
> >>>>>>> Will read this, but again it's a very intermittent problem.
> >>>>>>>
> >>>>>>>>
> >>>>>>>> 3. Does the behavior persist if you boot into Safe Mode with
> >>>>>>>> Networking?
> >>>>>>>> [Careful! Only remain in Safe Mode just long enough to test!]
> >>>>>>>>
> >>>>>>>
> >>>>>>> Intermittent. Cannot reproduce problem at will.
> >>>>>>>
> >>>>>>>> 4. What anti-virus application or security suite is installed, is
> >>>>>>>> your
> >>>>>>>> subscription current, and is it supported in IE8? What
> >>>>>>>> anti-spyware
> >>>>>>>> applications (other than Defender)? What third-party firewall (if
> >>>>>>>> any)?
> >>>>>>>>
> >>>>>>>
> >>>>>>> McAfee Security Center
> >>>>>>>
> >>>>>>>> 5. Has a Norton or McAfee application ever been installed on this
> >>>>>>>> machine
> >>>>>>>> (e.g., a free-trial version that came preinstalled when you bought
> >>>>>>>> it)?
> >>>>>>>>
> >>>>>>>
> >>>>>>> McAfee Security Center
> >>>>>>>
> >>>>>>>> 6. Is your computer fully-patched at Windows Update?
> >>>>>>>
> >>>>>>> Yes. I keep patches updated ongoing except for SP3 which
> >>>>>>> blue-screened
> >>>>>>> my
> >>>>>>> computer as explained above.
> >>>>>>>
> >>>>>>>> --
> >>>>>>>> ~Robear Dyer (PA Bear)
> >>>>>>>> MS MVP-IE, Mail, Security, Windows Client - since 2002
> >>>>>>>>
> >>>>>>>> GettingByOk wrote:
> >>>>>>>>> Hi,
> >>>>>>>>> Sometimes when I try to save a web page as .mht IE7 just hangs.
> >>>>>>>>> the
> >>>>>>>>> Cancel
> >>>>>>>>> button does nothing. When I kill the session in Task Manager it
> >>>>>>>>> say
> >>>>>>>>> "Unable
> >>>>>>>>> to Terminate because it's waiting for a response from you."
> >>>>>>>>>
> >>>>>>>>> It certainly isn't waiting, not visibly anyway, there is never any
> >>>>>>>>> dialogue
> >>>>>>>>> box.
> >>>>>>>>> When I select "End Anyway" it kills the window. It also kills any
> >>>>>>>>> window
> >>>>>>>>> that spawned the hanging window. Sometimes it closes all my IE
> >>>>>>>>> windows.
> >>>>>>>>> What's going on? is there a fix for this problem?

>
>

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  #19 (permalink)  
Old 06-01-2009, 02:00 PM
KCB
Newsgroup Contributor
 
Posts: n/a
Re: IE7 Hangs when saving .mht



GettingByOk wrote:
> Hi,
>Sometimes when I try to save a web page as .mht IE7 just hangs. the
>Cancel button does nothing. When I kill the >session in Task Manager it
>say "Unable to Terminate because it's waiting for a response from you."
>It certainly isn't >waiting, not visibly anyway, there is never any
>dialogue box.


Have you tried Alt+Tab to see if it would take you to the lost dialog
box?



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  #20 (permalink)  
Old 06-02-2009, 04:10 AM
JimBob
Newsgroup Contributor
 
Posts: n/a
Re: IE7 Hangs when saving .mht

Hi,
Just for info I have the same problem, also had it with IE6. Never could
figure how to fix it. The only difference is I do not get any msg from Task
Manger when I close IE7 in Task Manager.

"GettingByOk" <GettingByOk@discussions.microsoft.com> wrote in message
news:D6A4E95A-5B75-44EE-8CAE-31E7E48B2177@microsoft.com...
> Hi,
> Sometimes when I try to save a web page as .mht IE7 just hangs. the Cancel
> button does nothing. When I kill the session in Task Manager it say
> "Unable
> to Terminate because it's waiting for a response from you."
>
> It certainly isn't waiting, not visibly anyway, there is never any
> dialogue
> box.
> When I select "End Anyway" it kills the window. It also kills any window
> that
> spawned the hanging window. Sometimes it closes all my IE windows. What's
> going on? is there a fix for this problem?





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  #21 (permalink)  
Old 06-03-2009, 10:20 PM
GettingByOk
Newsgroup Contributor
 
Posts: n/a
Re: IE7 Hangs when saving .mht

Robert,

Please first accept my sincere apologies for my frustrated statements
earlier. I did not see your helpful reply below and took the abrupt nature of
your response to mean you didn't care to help me. Again, sincere apologies.

I don't have the same problem as Todd does, my IE7 just hangs once in awhile
while trying to save .mht files. When I kill the IE instance and try again
the save always works.

Also, I'm always able to read the .mht files once I've saved them. This is
more of an intermittent annoyance for me than it is a real persistent
problem. If there's nothing that can be done about it then I can live with
it, just wanted to ask if anyone's seen this before and if there are any
suggestions anyone here could share.

I can see from your responses to Todd that you are very helpful, do care and
are really making an earnest effort to help Todd solve his problem.

Thanks again, and again sincere apologies.

Robert

"Robert Aldwinckle" wrote:

>
> "GettingByOk" <GettingByOk@discussions.microsoft.com> wrote in message news:671D4F44-0C14-47FD-938D-C8DC6DE07815@microsoft.com...
> > Also, that is not even identifying the issue correctly.

>
>
> Agreed. I misread the question, thinking it was something closely
> related that I was working on...
>
> http://www.microsoft.com/communities...6-9dada5b3dfc7
>
>
> So, perhaps it was just a heads up for what you might expect to see
> when you try to *use* the .mht file you are finally able to create? <eg>
>
>
> FYI
>
> Robert
> ---
>
>
>
> >
> > The issue happens BEFORE there is even a .mht created. There is no .mht file
> > to rename to anything else, IE is hanging during the Save process while
> > trying to create the .mht.
> >
> > "Robert Aldwinckle" wrote:
> >
> >>
> >> "GettingByOk" <GettingByOk@discussions.microsoft.com> wrote in message news:D6A4E95A-5B75-44EE-8CAE-31E7E48B2177@microsoft.com...
> >> > Hi,
> >> > Sometimes when I try to save a web page as .mht IE7 just hangs. the Cancel
> >> > button does nothing. When I kill the session in Task Manager it say "Unable
> >> > to Terminate because it's waiting for a response from you."
> >> >
> >> > It certainly isn't waiting, not visibly anyway, there is never any dialogue
> >> > box.
> >> > When I select "End Anyway" it kills the window. It also kills any window that
> >> > spawned the hanging window. Sometimes it closes all my IE windows.
> >>
> >> > What's going on? is there a fix for this problem?
> >>
> >>
> >> WYSIWYG. Closed as a suggestion to fix.
> >>
> >> Use a newer OS. Otherwise rename your .mht file to .eml
> >> and use a mail client (such as OE) to view them.
> >>
> >>
> >> FYI
> >>
> >> Robert Aldwinckle
> >> ---
> >>
> >>
> >>

>
>
>

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