I'm not sure if this should be posted here or on the Exchange board so
I'll try here first.

We recently migrated from Lotus Notes to Exchange and most everything
is working fine. However, all of our users, when in Internet Explorer
if they click on File - Send - Page by E-mail it opens Lotus Notes. We
have gone into Internet Options - Programs and changed the e-mail
program to Microsoft Office Outlook. One oddity is, if the user clicks
on File - Send - Link by E-mail it works fine and opens Microsoft
Outlook.
Any ideas where it is pulling this information from and how to change
it to open with Outlook rather than LN?

Thanks.

[crosspost to OL General]

Windows version(s)? IE version(s)? OL version(s)? You mentioned Exchange:
Are you using OWA?

Assuming WinXP:

1. Start | Settings | Control Panel | Add/Remove Programs | Set Program
Access and Defaults | Click on the downward-pointing arrows to the right of
the configuration that's already checked | Email: Select "Outlook" here (not
"Use my current...").

2. Outlook Tools | Options | Default Messaging Programs: Make sure OL is the
chosen Mail handler here, too.
--
~Robear Dyer (PA Bear)
MS MVP-IE, Mail, Security, Windows Client - since 2002


CAskier wrote:
> I'm not sure if this should be posted here or on the Exchange board so
> I'll try here first.
>
> We recently migrated from Lotus Notes to Exchange and most everything
> is working fine. However, all of our users, when in Internet Explorer
> if they click on File - Send - Page by E-mail it opens Lotus Notes. We
> have gone into Internet Options - Programs and changed the e-mail
> program to Microsoft Office Outlook. One oddity is, if the user clicks
> on File - Send - Link by E-mail it works fine and opens Microsoft
> Outlook.
> Any ideas where it is pulling this information from and how to change
> it to open with Outlook rather than LN?
>
> Thanks.

On May 29, 12:44*pm, "PA Bear [MS MVP]" <PABear...******.com> wrote:
> [crosspost to OL General]
>
> Windows version(s)? *IE version(s)? *OL version(s)? *You mentioned Exchange:
> Are you using OWA?
>
> Assuming WinXP:
>
> 1. Start | Settings | Control Panel | Add/Remove Programs | Set Program
> Access and Defaults | Click on the downward-pointing arrows to the right of
> the configuration that's already checked | Email: Select "Outlook" here (not
> "Use my current...").
>
> 2. Outlook Tools | Options | Default Messaging Programs: Make sure OL is the
> chosen Mail handler here, too.
> --
> ~Robear Dyer (PA Bear)
> MS MVP-IE, Mail, Security, Windows Client - since 2002
>
>
>
> CAskier wrote:
> > I'm not sure if this should be posted here or on the Exchange board so
> > I'll try here first.
>
> > We recently migrated from Lotus Notes to Exchange and most everything
> > is working fine. However, all of our users, when in Internet Explorer
> > if they click on File - Send - Page by E-mail it opens Lotus Notes. We
> > have gone into Internet Options - Programs and changed the e-mail
> > program to Microsoft Office Outlook. One oddity is, if the user clicks
> > on File - Send - Link by E-mail it works fine and opens Microsoft
> > Outlook.
> > Any ideas where it is pulling this information from and how to change
> > it to open with Outlook rather than LN?
>
> > Thanks.- Hide quoted text -
>
> - Show quoted text -

Windows XP Pro, IE 7, OL 2007, not using OWA.

I tried step 1, even deselected the box next to "Enable Access to this
program" for Lotus Notes and clicked the radio button next to Outlook
but the same problem still occurs. Step 2 was already done. Any other
suggestions?

Thanks for pointing out step 1, I wasn't aware of this area.

Try running a Repair?

CAskier wrote:
> On May 29, 12:44 pm, "PA Bear [MS MVP]" <PABear...******.com> wrote:
>> [crosspost to OL General]
>>
>> Windows version(s)? IE version(s)? OL version(s)? You mentioned Exchange:
>> Are you using OWA?
>>
>> Assuming WinXP:
>>
>> 1. Start | Settings | Control Panel | Add/Remove Programs | Set Program
>> Access and Defaults | Click on the downward-pointing arrows to the right
>> of
>> the configuration that's already checked | Email: Select "Outlook" here
>> (not "Use my current...").
>>
>> 2. Outlook Tools | Options | Default Messaging Programs: Make sure OL is
>> the chosen Mail handler here, too.
>> --
>> ~Robear Dyer (PA Bear)
>> MS MVP-IE, Mail, Security, Windows Client - since 2002
>>
>>
>>
>> CAskier wrote:
>>> I'm not sure if this should be posted here or on the Exchange board so
>>> I'll try here first.
>>
>>> We recently migrated from Lotus Notes to Exchange and most everything
>>> is working fine. However, all of our users, when in Internet Explorer
>>> if they click on File - Send - Page by E-mail it opens Lotus Notes. We
>>> have gone into Internet Options - Programs and changed the e-mail
>>> program to Microsoft Office Outlook. One oddity is, if the user clicks
>>> on File - Send - Link by E-mail it works fine and opens Microsoft
>>> Outlook.
>>> Any ideas where it is pulling this information from and how to change
>>> it to open with Outlook rather than LN?
>>
>>> Thanks.- Hide quoted text -
>>
>> - Show quoted text -
>
> Windows XP Pro, IE 7, OL 2007, not using OWA.
>
> I tried step 1, even deselected the box next to "Enable Access to this
> program" for Lotus Notes and clicked the radio button next to Outlook
> but the same problem still occurs. Step 2 was already done. Any other
> suggestions?
>
> Thanks for pointing out step 1, I wasn't aware of this area.