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  #1 (permalink)  
Old 05-29-2009, 02:50 AM
Daniel Lüngen
Newsgroup Contributor
 
Posts: n/a
IE 8 crashes when url with "*" in trusted sites

With no addons activated and IE-Settings restored to factory settings I get
an error everytime when trying to open a "https://" Url.
This happens only when an URL is setup within the trusted sites like
"*.domain.com", when I remove the trusted site, with the * the IE works
without a problem.

Version OS: Vista SP2
IE 8 : 8.0.6001.18702

Error within the events:

Fehlerhafte Anwendung iexplore.exe, Version 8.0.6001.18702, Zeitstempel
0x49b3ad2e, fehlerhaftes Modul urlmon.dll, Version 8.0.6001.18702,
Zeitstempel 0x49b3ad4e, Ausnahmecode 0xc0000005, Fehleroffset 0x0003e819,
Prozess-ID 0x2538, Anwendungsstartzeit 01c9e03e96942e0c.

regards,

Daniel
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Old 05-29-2009, 02:50 AM
  #2 (permalink)  
Old 05-29-2009, 09:20 AM
PA Bear [MS MVP]
Newsgroup Contributor
 
Posts: n/a
Re: IE 8 crashes when url with "*" in trusted sites

Which was installed first, Vista SP2 or IE8?

What anti-virus application or security suite is installed, is your
subscription current, and is it supported in Vista SP2 *and* IE8? What
anti-spyware applications (other than Defender)? What third-party firewall
(if any)? Were any of these applications running in the background when you
installed SP2 and/or IE8?

Has a Norton or McAfee application ever been installed on this machine
(e.g., a free-trial version that came preinstalled when you bought it)?
--
~Robear Dyer (PA Bear)
MS MVP-IE, Mail, Security, Windows Client - since 2002


Daniel Lüngen wrote:
> With no addons activated and IE-Settings restored to factory settings I
> get
> an error everytime when trying to open a "https://" Url.
> This happens only when an URL is setup within the trusted sites like
> "*.domain.com", when I remove the trusted site, with the * the IE works
> without a problem.
>
> Version OS: Vista SP2
> IE 8 : 8.0.6001.18702
>
> Error within the events:
>
> Fehlerhafte Anwendung iexplore.exe, Version 8.0.6001.18702, Zeitstempel
> 0x49b3ad2e, fehlerhaftes Modul urlmon.dll, Version 8.0.6001.18702,
> Zeitstempel 0x49b3ad4e, Ausnahmecode 0xc0000005, Fehleroffset 0x0003e819,
> Prozess-ID 0x2538, Anwendungsstartzeit 01c9e03e96942e0c.
>
> regards,
>
> Daniel


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  #3 (permalink)  
Old 06-02-2009, 01:20 AM
Daniel Lüngen
Newsgroup Contributor
 
Posts: n/a
Re: IE 8 crashes when url with "*" in trusted sites

"PA Bear [MS MVP]" wrote:

> Which was installed first, Vista SP2 or IE8?
>
> What anti-virus application or security suite is installed, is your
> subscription current, and is it supported in Vista SP2 *and* IE8? What
> anti-spyware applications (other than Defender)? What third-party firewall
> (if any)? Were any of these applications running in the background when you
> installed SP2 and/or IE8?
>
> Has a Norton or McAfee application ever been installed on this machine
> (e.g., a free-trial version that came preinstalled when you bought it)?
> --
> ~Robear Dyer (PA Bear)
> MS MVP-IE, Mail, Security, Windows Client - since 2002


Hi PA,

IE8 was installed before Upgrading to Vista SP2.
Installed Antivir is: AVK from GDATA, I'll check with them if SP2 and IE8
are supported.

I did not shut down the antivir program before installing SP2 or IE8.
There're no additional security programs installend the the standard + the
avk.

regards,

Daniel
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  #4 (permalink)  
Old 06-02-2009, 05:30 AM
Donald Anadell
Newsgroup Contributor
 
Posts: n/a
Re: IE 8 crashes when url with "*" in trusted sites


"Daniel Lüngen" <DanielLngen@discussions.microsoft.com> wrote in message
news:16D73389-3E09-42B1-9D38-3203D8B380F4@microsoft.com...
> With no addons activated and IE-Settings restored to factory settings I
> get
> an error everytime when trying to open a "https://" Url.
> This happens only when an URL is setup within the trusted sites like


> "*.domain.com", when I remove the trusted site, with the * the IE works
> without a problem.


How about if you use the wildcard(*) for the Transport protocol as well in
your entry:

"*://*.domain.com"

http://support.microsoft.com/kb/184456

Good luck,

Donald Anadell


>
> Version OS: Vista SP2
> IE 8 : 8.0.6001.18702
>
> Error within the events:
>
> Fehlerhafte Anwendung iexplore.exe, Version 8.0.6001.18702, Zeitstempel
> 0x49b3ad2e, fehlerhaftes Modul urlmon.dll, Version 8.0.6001.18702,
> Zeitstempel 0x49b3ad4e, Ausnahmecode 0xc0000005, Fehleroffset 0x0003e819,
> Prozess-ID 0x2538, Anwendungsstartzeit 01c9e03e96942e0c.
>
> regards,
>
> Daniel



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  #5 (permalink)  
Old 06-02-2009, 06:10 AM
Daniel Lüngen
Newsgroup Contributor
 
Posts: n/a
Re: IE 8 crashes when url with "*" in trusted sites

"Donald Anadell" wrote:

> How about if you use the wildcard(*) for the Transport protocol as well in
> your entry:
>
> "*://*.domain.com"
>
> http://support.microsoft.com/kb/184456
>
> Good luck,
>
> Donald Anadell


Hi Donald,

same error (ie crashes) when I use "*" instead of the protocoll.

regards,

Daniel
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  #6 (permalink)  
Old 06-02-2009, 07:10 AM
PA Bear [MS MVP]
Newsgroup Contributor
 
Posts: n/a
Re: IE 8 crashes when url with "*" in trusted sites

Daniel Lüngen wrote:
<paste>
>> With no addons activated and IE-Settings restored...I [still]
>> get an error everytime when trying to open a "https://" Url.
>> This happens only when an URL is setup within the trusted sites like
>> "*.domain.com", when I remove the trusted site, with the * the IE works
>> without a problem.
>>
>> Version OS: Vista SP2
>> IE 8 : 8.0.6001.18702
>>
>> Error within the events:
>>
>> Fehlerhafte Anwendung iexplore.exe, Version 8.0.6001.18702, Zeitstempel
>> 0x49b3ad2e, fehlerhaftes Modul urlmon.dll, Version 8.0.6001.18702,
>> Zeitstempel 0x49b3ad4e, Ausnahmecode 0xc0000005, Fehleroffset 0x0003e819,
>> Prozess-ID 0x2538, Anwendungsstartzeit 01c9e03e96942e0c.

</paste>
> "PA Bear [MS MVP]" wrote:
>> Which was installed first, Vista SP2 or IE8?
>>
>> What anti-virus application or security suite is installed, is your
>> subscription current, and is it supported in Vista SP2 *and* IE8? What
>> anti-spyware applications (other than Defender)? What third-party
>> firewall
>> (if any)? Were any of these applications running in the background when
>> you installed SP2 and/or IE8?
>>
>> Has a Norton or McAfee application ever been installed on this machine
>> (e.g., a free-trial version that came preinstalled when you bought it)?
>>

> IE8 was installed before Upgrading to Vista SP2.
> Installed Antivir is: AVK from GDATA, I'll check with them if SP2 and IE8
> are supported.
>
> I did not shut down the antivir program before installing SP2 or IE8.
> There're no additional security programs installend the the standard + the
> avk.


[To keep track of things, it helps immensely if you quote all of the
previous message(s) in your replies to the newsgroup. Thank you.]

When this happens, is the IE window currently open to an http:// URL running
in Internet Zone?

If you select a blank home page and then attempt to open an https:// URL
running in Trusted Sites zone in a new IE window, does the behavior persist?

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  #7 (permalink)  
Old 06-02-2009, 08:30 AM
Daniel Lüngen
Newsgroup Contributor
 
Posts: n/a
Re: IE 8 crashes when url with "*" in trusted sites



"PA Bear [MS MVP]" wrote:

> Daniel Lüngen wrote:
> <paste>
> >> With no addons activated and IE-Settings restored...I [still]
> >> get an error everytime when trying to open a "https://" Url.
> >> This happens only when an URL is setup within the trusted sites like
> >> "*.domain.com", when I remove the trusted site, with the * the IE works
> >> without a problem.
> >>
> >> Version OS: Vista SP2
> >> IE 8 : 8.0.6001.18702
> >>
> >> Error within the events:
> >>
> >> Fehlerhafte Anwendung iexplore.exe, Version 8.0.6001.18702, Zeitstempel
> >> 0x49b3ad2e, fehlerhaftes Modul urlmon.dll, Version 8.0.6001.18702,
> >> Zeitstempel 0x49b3ad4e, Ausnahmecode 0xc0000005, Fehleroffset 0x0003e819,
> >> Prozess-ID 0x2538, Anwendungsstartzeit 01c9e03e96942e0c.

> </paste>
> > "PA Bear [MS MVP]" wrote:
> >> Which was installed first, Vista SP2 or IE8?
> >>
> >> What anti-virus application or security suite is installed, is your
> >> subscription current, and is it supported in Vista SP2 *and* IE8? What
> >> anti-spyware applications (other than Defender)? What third-party
> >> firewall
> >> (if any)? Were any of these applications running in the background when
> >> you installed SP2 and/or IE8?
> >>
> >> Has a Norton or McAfee application ever been installed on this machine
> >> (e.g., a free-trial version that came preinstalled when you bought it)?
> >>

> > IE8 was installed before Upgrading to Vista SP2.
> > Installed Antivir is: AVK from GDATA, I'll check with them if SP2 and IE8
> > are supported.
> >
> > I did not shut down the antivir program before installing SP2 or IE8.
> > There're no additional security programs installend the the standard + the
> > avk.

>
> [To keep track of things, it helps immensely if you quote all of the
> previous message(s) in your replies to the newsgroup. Thank you.]
>
> When this happens, is the IE window currently open to an http:// URL running
> in Internet Zone?
>
> If you select a blank home page and then attempt to open an https:// URL
> running in Trusted Sites zone in a new IE window, does the behavior persist?
>
>


Hi PA,

the problem occurs whenever I:

- setup the https://*.domain.com adress within the trusted sites and close
the settings dialog with OK, it occurs wether I'm on a https or http or the
about:blank

- restart the browser and the above setting is done the browser immidiatly
crashes when I open an https:... page

- the above also happens when I open a new window/tab with an https adress

regards,

Daniel
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  #8 (permalink)  
Old 06-02-2009, 09:50 AM
PA Bear [MS MVP]
Newsgroup Contributor
 
Posts: n/a
Re: IE 8 crashes when url with "*" in trusted sites



Daniel Lüngen wrote:
>>>> <paste>
>>>> With no addons activated and IE-Settings restored...I [still]
>>>> get an error everytime when trying to open a "https://" Url.
>>>> This happens only when an URL is setup within the trusted sites like
>>>> "*.domain.com", when I remove the trusted site, with the * the IE works
>>>> without a problem.
>>>>
>>>> Version OS: Vista SP2
>>>> IE 8 : 8.0.6001.18702
>>>>
>>>> Error within the events:
>>>>
>>>> Fehlerhafte Anwendung iexplore.exe, Version 8.0.6001.18702, Zeitstempel
>>>> 0x49b3ad2e, fehlerhaftes Modul urlmon.dll, Version 8.0.6001.18702,
>>>> Zeitstempel 0x49b3ad4e, Ausnahmecode 0xc0000005, Fehleroffset
>>>> 0x0003e819,
>>>> Prozess-ID 0x2538, Anwendungsstartzeit 01c9e03e96942e0c.
>>>> </paste>
>>>>
>>>> "PA Bear [MS MVP]" wrote:
>>>> Which was installed first, Vista SP2 or IE8?
>>>>
>>>> What anti-virus application or security suite is installed, is your
>>>> subscription current, and is it supported in Vista SP2 *and* IE8? What
>>>> anti-spyware applications (other than Defender)? What third-party
>>>> firewall
>>>> (if any)? Were any of these applications running in the background
>>>> when
>>>> you installed SP2 and/or IE8?
>>>>
>>>> Has a Norton or McAfee application ever been installed on this machine
>>>> (e.g., a free-trial version that came preinstalled when you bought it)?
>>>>
>>> IE8 was installed before Upgrading to Vista SP2.
>>> Installed Antivir is: AVK from GDATA, I'll check with them if SP2 and
>>> IE8
>>> are supported.
>>>
>>> I did not shut down the antivir program before installing SP2 or IE8.
>>> There're no additional security programs installend the the standard +
>>> the
>>> avk.

>>
>> [To keep track of things, it helps immensely if you quote all of the
>> previous message(s) in your replies to the newsgroup. Thank you.]
>>
>> When this happens, is the IE window currently open to an http:// URL
>> running in Internet Zone?
>>
>> If you select a blank home page and then attempt to open an https:// URL
>> running in Trusted Sites zone in a new IE window, does the behavior
>> persist?
>>

> the problem occurs whenever I:
>
> - setup the https://*.domain.com adress within the trusted sites and close
> the settings dialog with OK, it occurs wether I'm on a https or http or
> the
> about:blank
>
> - restart the browser and the above setting is done the browser immidiatly
> crashes when I open an https:... page
>
> - the above also happens when I open a new window/tab with an https adress


If you (a) disable your anti-virus application and (b) any third-party
firewall (and enable the Windows Firewall), (c) uninstall IE8 and (d) reboot
twice, does the behavior persist in IE7?

NB: Please do NOT reinstall IE8 yet.

Do you connect via proxy?

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  #9 (permalink)  
Old 06-02-2009, 06:50 PM
VanguardLH
Newsgroup Contributor
 
Posts: n/a
Re: IE 8 crashes when url with "*" in trusted sites

Daniel Lüngen wrote:

> With no addons activated and IE-Settings restored to factory settings
> I get an error everytime when trying to open a "https://" Url. This
> happens only when an URL is setup within the trusted sites like
> "*.domain.com", when I remove the trusted site, with the * the IE
> works without a problem.
>
> Version OS: Vista SP2
> IE 8 : 8.0.6001.18702
>
> Error within the events:
>
> Fehlerhafte Anwendung iexplore.exe, ...

Translated is:
Incorrect application iexplore.exe, ...

"Incorrect"? I've seen "faulting application" but an incorrect one?

What security software is installed and running? Does any of it use
HIPS (host intrusion protection system), like defining application rules
as to what can load into memory for some program guard and what can get
a connection for a firewall guard?

Same thing happen when you reboot Windows into is safe mode (with
networking) and retest?
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  #10 (permalink)  
Old 06-04-2009, 01:50 AM
Daniel Lüngen
Newsgroup Contributor
 
Posts: n/a
Re: IE 8 crashes when url with "*" in trusted sites

"PA Bear [MS MVP]" wrote:

>
>
> Daniel Lüngen wrote:
> >>>> <paste>
> >>>> With no addons activated and IE-Settings restored...I [still]
> >>>> get an error everytime when trying to open a "https://" Url.
> >>>> This happens only when an URL is setup within the trusted sites like
> >>>> "*.domain.com", when I remove the trusted site, with the * the IE works
> >>>> without a problem.
> >>>>
> >>>> Version OS: Vista SP2
> >>>> IE 8 : 8.0.6001.18702
> >>>>
> >>>> Error within the events:
> >>>>
> >>>> Fehlerhafte Anwendung iexplore.exe, Version 8.0.6001.18702, Zeitstempel
> >>>> 0x49b3ad2e, fehlerhaftes Modul urlmon.dll, Version 8.0.6001.18702,
> >>>> Zeitstempel 0x49b3ad4e, Ausnahmecode 0xc0000005, Fehleroffset
> >>>> 0x0003e819,
> >>>> Prozess-ID 0x2538, Anwendungsstartzeit 01c9e03e96942e0c.
> >>>> </paste>
> >>>>
> >>>> "PA Bear [MS MVP]" wrote:
> >>>> Which was installed first, Vista SP2 or IE8?
> >>>>
> >>>> What anti-virus application or security suite is installed, is your
> >>>> subscription current, and is it supported in Vista SP2 *and* IE8? What
> >>>> anti-spyware applications (other than Defender)? What third-party
> >>>> firewall
> >>>> (if any)? Were any of these applications running in the background
> >>>> when
> >>>> you installed SP2 and/or IE8?
> >>>>
> >>>> Has a Norton or McAfee application ever been installed on this machine
> >>>> (e.g., a free-trial version that came preinstalled when you bought it)?
> >>>>
> >>> IE8 was installed before Upgrading to Vista SP2.
> >>> Installed Antivir is: AVK from GDATA, I'll check with them if SP2 and
> >>> IE8
> >>> are supported.
> >>>
> >>> I did not shut down the antivir program before installing SP2 or IE8.
> >>> There're no additional security programs installend the the standard +
> >>> the
> >>> avk.
> >>
> >> [To keep track of things, it helps immensely if you quote all of the
> >> previous message(s) in your replies to the newsgroup. Thank you.]
> >>
> >> When this happens, is the IE window currently open to an http:// URL
> >> running in Internet Zone?
> >>
> >> If you select a blank home page and then attempt to open an https:// URL
> >> running in Trusted Sites zone in a new IE window, does the behavior
> >> persist?
> >>

> > the problem occurs whenever I:
> >
> > - setup the https://*.domain.com adress within the trusted sites and close
> > the settings dialog with OK, it occurs wether I'm on a https or http or
> > the
> > about:blank
> >
> > - restart the browser and the above setting is done the browser immidiatly
> > crashes when I open an https:... page
> >
> > - the above also happens when I open a new window/tab with an https adress

>
> If you (a) disable your anti-virus application and (b) any third-party
> firewall (and enable the Windows Firewall), (c) uninstall IE8 and (d) reboot
> twice, does the behavior persist in IE7?
>
> NB: Please do NOT reinstall IE8 yet.
>
> Do you connect via proxy?
>
>


I uninstalled the IE 8 afterwards rebooted the system and reapplied the
trusted sites with the * in the adress. In IE7 it's working fine.

I don't use any proxy.

regards,

Daniel
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  #11 (permalink)  
Old 06-04-2009, 04:00 AM
Daniel Lüngen
Newsgroup Contributor
 
Posts: n/a
Re: IE 8 crashes when url with "*" in trusted sites



"VanguardLH" wrote:

> Daniel Lüngen wrote:
>
> > With no addons activated and IE-Settings restored to factory settings
> > I get an error everytime when trying to open a "https://" Url. This
> > happens only when an URL is setup within the trusted sites like
> > "*.domain.com", when I remove the trusted site, with the * the IE
> > works without a problem.
> >
> > Version OS: Vista SP2
> > IE 8 : 8.0.6001.18702
> >
> > Error within the events:
> >
> > Fehlerhafte Anwendung iexplore.exe, ...

> Translated is:
> Incorrect application iexplore.exe, ...
>
> "Incorrect"? I've seen "faulting application" but an incorrect one?
>
> What security software is installed and running? Does any of it use
> HIPS (host intrusion protection system), like defining application rules
> as to what can load into memory for some program guard and what can get
> a connection for a firewall guard?
>
> Same thing happen when you reboot Windows into is safe mode (with
> networking) and retest?
>


"Fehlerhafte Anwendung iexplore.exe" translates to "faulting application"
this is OK :-)
No 3rd Party Security application installed then AVK from Gdata which works
fine I think.
I also tested as metioned in a parallel thread within this topic that I
tested the behaviour after downgrading to IE 7 and found that IE 7 is working
properly.

I'll test the "safe mode" when I installed the IE 8 again in a while and the
problem reoccurs.

regards,

Daniel
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  #12 (permalink)  
Old 06-04-2009, 06:30 AM
PA Bear [MS MVP]
Newsgroup Contributor
 
Posts: n/a
Re: IE 8 crashes when url with "*" in trusted sites

Daniel Lüngen wrote:
>>>>>> <paste>
>>>>>> With no addons activated and IE-Settings restored...I [still]
>>>>>> get an error everytime when trying to open a "https://" Url.
>>>>>> This happens only when an URL is setup within the trusted sites like
>>>>>> "*.domain.com", when I remove the trusted site, with the * the IE
>>>>>> works
>>>>>> without a problem.
>>>>>>
>>>>>> Version OS: Vista SP2
>>>>>> IE 8 : 8.0.6001.18702
>>>>>>
>>>>>> Error within the events:
>>>>>>
>>>>>> Fehlerhafte Anwendung iexplore.exe, Version 8.0.6001.18702,
>>>>>> Zeitstempel
>>>>>> 0x49b3ad2e, fehlerhaftes Modul urlmon.dll, Version 8.0.6001.18702,
>>>>>> Zeitstempel 0x49b3ad4e, Ausnahmecode 0xc0000005, Fehleroffset
>>>>>> 0x0003e819,
>>>>>> Prozess-ID 0x2538, Anwendungsstartzeit 01c9e03e96942e0c.
>>>>>> </paste>
>>>>>>
>>>>>> "PA Bear [MS MVP]" wrote:
>>>>>> Which was installed first, Vista SP2 or IE8?
>>>>>>
>>>>>> What anti-virus application or security suite is installed, is your
>>>>>> subscription current, and is it supported in Vista SP2 *and* IE8?
>>>>>> What
>>>>>> anti-spyware applications (other than Defender)? What third-party
>>>>>> firewall
>>>>>> (if any)? Were any of these applications running in the background
>>>>>> when
>>>>>> you installed SP2 and/or IE8?
>>>>>>
>>>>>> Has a Norton or McAfee application ever been installed on this
>>>>>> machine
>>>>>> (e.g., a free-trial version that came preinstalled when you bought
>>>>>> it)?
>>>>>>
>>>>> IE8 was installed before Upgrading to Vista SP2.
>>>>> Installed Antivir is: AVK from GDATA, I'll check with them if SP2 and
>>>>> IE8
>>>>> are supported.
>>>>>
>>>>> I did not shut down the antivir program before installing SP2 or IE8.
>>>>> There're no additional security programs installend the the standard +
>>>>> the
>>>>> avk.
>>>>
>>>> [To keep track of things, it helps immensely if you quote all of the
>>>> previous message(s) in your replies to the newsgroup. Thank you.]
>>>>
>>>> When this happens, is the IE window currently open to an http:// URL
>>>> running in Internet Zone?
>>>>
>>>> If you select a blank home page and then attempt to open an https://
>>>> URL
>>>> running in Trusted Sites zone in a new IE window, does the behavior
>>>> persist?
>>>>
>>> the problem occurs whenever I:
>>>
>>> - setup the https://*.domain.com adress within the trusted sites and
>>> close
>>> the settings dialog with OK, it occurs wether I'm on a https or http or
>>> the
>>> about:blank
>>>
>>> - restart the browser and the above setting is done the browser
>>> immidiatly
>>> crashes when I open an https:... page
>>>
>>> - the above also happens when I open a new window/tab with an https
>>> adress

>>
>> If you (a) disable your anti-virus application and (b) any third-party
>> firewall (and enable the Windows Firewall), (c) uninstall IE8 and (d)
>> reboot twice, does the behavior persist in IE7?
>>
>> NB: Please do NOT reinstall IE8 yet.
>>
>> Do you connect via proxy?
>>

>
> I uninstalled the IE 8 afterwards rebooted the system and reapplied the
> trusted sites with the * in the adress. In IE7 it's working fine.
>
> I don't use any proxy.


Very good. Now reinstall IE8 per the following and let's see if the
unwanted behavior returns:

• Install IE8 manually, not via Windows Update/Automatic Updates!! =>
http://www.microsoft.com/windows/int...ide-sites.aspx
(Save the download to your desktop; to install, right-click on the saved
file and select "Run as Administrator".)

• Uninstall all third-party toolbars (e.g., Google; Yahoo; Windows Live) and
third-party Windows Themes before installing IE8.

• Close all open applications (i.e., anything with a taskbar icon) before
installing or uninstalling IE8.

• For best chance of success, make certain that your anti-virus application
(AVK), any anti-spyware applications (other than Defender), and your
third-party firewall (if any) are supported in IE8 Final before you decide
install it.

• FULLY DISABLE your anti-virus application and any anti-spyware
applications' "system protections" (other than Defender's) before installing
(or uninstalling) an IE upgrade. If you're running a third-party firewall,
I would recommend disabling it and then enabling the Windows Firewall before
installing (or uninstalling) an IE upgrade.

• Create a Restore Point manually before installing IE8. [Do NOT use System
Restore to remove/uninstall IE8; instead, see
http://support.microsoft.com/kb/957700. Then use the Restore Point prior to
reinstalling IE8 per these recommendations. Norton users will need to see
http://bertk.mvps.org/html/symantecdoc1.html.]

• Reboot twice after installing or uninstalling IE8.
--
~Robear Dyer (PA Bear)
MS MVP-IE, Mail, Security, Windows Client - since 2002


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Old 06-04-2009, 07:50 AM
Daniel Lüngen
Newsgroup Contributor
 
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Re: IE 8 crashes when url with "*" in trusted sites



"PA Bear [MS MVP]" wrote:

> Daniel Lüngen wrote:
> >>>>>> <paste>
> >>>>>> With no addons activated and IE-Settings restored...I [still]
> >>>>>> get an error everytime when trying to open a "https://" Url.
> >>>>>> This happens only when an URL is setup within the trusted sites like
> >>>>>> "*.domain.com", when I remove the trusted site, with the * the IE
> >>>>>> works
> >>>>>> without a problem.
> >>>>>>
> >>>>>> Version OS: Vista SP2
> >>>>>> IE 8 : 8.0.6001.18702
> >>>>>>
> >>>>>> Error within the events:
> >>>>>>
> >>>>>> Fehlerhafte Anwendung iexplore.exe, Version 8.0.6001.18702,
> >>>>>> Zeitstempel
> >>>>>> 0x49b3ad2e, fehlerhaftes Modul urlmon.dll, Version 8.0.6001.18702,
> >>>>>> Zeitstempel 0x49b3ad4e, Ausnahmecode 0xc0000005, Fehleroffset
> >>>>>> 0x0003e819,
> >>>>>> Prozess-ID 0x2538, Anwendungsstartzeit 01c9e03e96942e0c.
> >>>>>> </paste>
> >>>>>>
> >>>>>> "PA Bear [MS MVP]" wrote:
> >>>>>> Which was installed first, Vista SP2 or IE8?
> >>>>>>
> >>>>>> What anti-virus application or security suite is installed, is your
> >>>>>> subscription current, and is it supported in Vista SP2 *and* IE8?
> >>>>>> What
> >>>>>> anti-spyware applications (other than Defender)? What third-party
> >>>>>> firewall
> >>>>>> (if any)? Were any of these applications running in the background
> >>>>>> when
> >>>>>> you installed SP2 and/or IE8?
> >>>>>>
> >>>>>> Has a Norton or McAfee application ever been installed on this
> >>>>>> machine
> >>>>>> (e.g., a free-trial version that came preinstalled when you bought
> >>>>>> it)?
> >>>>>>
> >>>>> IE8 was installed before Upgrading to Vista SP2.
> >>>>> Installed Antivir is: AVK from GDATA, I'll check with them if SP2 and
> >>>>> IE8
> >>>>> are supported.
> >>>>>
> >>>>> I did not shut down the antivir program before installing SP2 or IE8.
> >>>>> There're no additional security programs installend the the standard +
> >>>>> the
> >>>>> avk.
> >>>>
> >>>> [To keep track of things, it helps immensely if you quote all of the
> >>>> previous message(s) in your replies to the newsgroup. Thank you.]
> >>>>
> >>>> When this happens, is the IE window currently open to an http:// URL
> >>>> running in Internet Zone?
> >>>>
> >>>> If you select a blank home page and then attempt to open an https://
> >>>> URL
> >>>> running in Trusted Sites zone in a new IE window, does the behavior
> >>>> persist?
> >>>>
> >>> the problem occurs whenever I:
> >>>
> >>> - setup the https://*.domain.com adress within the trusted sites and
> >>> close
> >>> the settings dialog with OK, it occurs wether I'm on a https or http or
> >>> the
> >>> about:blank
> >>>
> >>> - restart the browser and the above setting is done the browser
> >>> immidiatly
> >>> crashes when I open an https:... page
> >>>
> >>> - the above also happens when I open a new window/tab with an https
> >>> adress
> >>
> >> If you (a) disable your anti-virus application and (b) any third-party
> >> firewall (and enable the Windows Firewall), (c) uninstall IE8 and (d)
> >> reboot twice, does the behavior persist in IE7?
> >>
> >> NB: Please do NOT reinstall IE8 yet.
> >>
> >> Do you connect via proxy?
> >>

> >
> > I uninstalled the IE 8 afterwards rebooted the system and reapplied the
> > trusted sites with the * in the adress. In IE7 it's working fine.
> >
> > I don't use any proxy.

>
> Very good. Now reinstall IE8 per the following and let's see if the
> unwanted behavior returns:
>
> • Install IE8 manually, not via Windows Update/Automatic Updates!! =>
> http://www.microsoft.com/windows/int...ide-sites.aspx
> (Save the download to your desktop; to install, right-click on the saved
> file and select "Run as Administrator".)
>
> • Uninstall all third-party toolbars (e.g., Google; Yahoo; Windows Live) and
> third-party Windows Themes before installing IE8.
>
> • Close all open applications (i.e., anything with a taskbar icon) before
> installing or uninstalling IE8.
>
> • For best chance of success, make certain that your anti-virus application
> (AVK), any anti-spyware applications (other than Defender), and your
> third-party firewall (if any) are supported in IE8 Final before you decide
> install it.
>
> • FULLY DISABLE your anti-virus application and any anti-spyware
> applications' "system protections" (other than Defender's) before installing
> (or uninstalling) an IE upgrade. If you're running a third-party firewall,
> I would recommend disabling it and then enabling the Windows Firewall before
> installing (or uninstalling) an IE upgrade.
>
> • Create a Restore Point manually before installing IE8. [Do NOT use System
> Restore to remove/uninstall IE8; instead, see
> http://support.microsoft.com/kb/957700. Then use the Restore Point prior to
> reinstalling IE8 per these recommendations. Norton users will need to see
> http://bertk.mvps.org/html/symantecdoc1.html.]
>
> • Reboot twice after installing or uninstalling IE8.
> --
> ~Robear Dyer (PA Bear)
> MS MVP-IE, Mail, Security, Windows Client - since 2002
>
>
>

Hi PA,

I just installed the IE 8 again before I was aware of your post, thanks for
this.
I installed the IE 8 without doing the things you mentioned.... but at the
moment it looks like the problem has disappeared. I'll let you know at the
end of next week if these issue did not appear again. Thanks for your help
until now.

Best regards,

Daniel
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