I am having trouble downloading IE8. When I click the download button and
get a new screen, it tells me what to do and my "run screen" never comes up.
I then click the "click here"to start the down load and get another screen to
choose my program which is XP. This choice takes me back to where I started
and I've made a complete circle and can't get the download.

Anyone have any suggestions????
--
janet234

Please state your full Windows version (e.g., WinXP SP3; Vista SP1) when
posting to this newsgroup.

HOW TO solve IE8 installation problems
http://support.microsoft.com/kb/949220

No-charge support for Internet Explorer 8 installation, set-up and usage
(only) is available via the phone based on your locale through 31 December
2009. Customers must be running Windows XP or Windows Vista in a non-domain
environment. US & CA Residents: 866-234-6020. Other:
https://support.microsoft.com/oas/de...px?&prid=13043

Personal recommendations:

=> I would strongly recommend disabling your anti-virus application and any
anti-spyware application's "system protections" (other than Defender's)
before installing (or uninstalling) an IE upgrade. If you're running a
third-party firewall, I would recommend disabling it and then enabling the
Windows Firewall before installing (or uninstalling) an IE upgrade.

=> Reboot twice after installing or uninstalling IE8.

=> For best chance of success with IE8, make certain that your anti-virus
application, any anti-spyware applications (other than Defender), and your
third-party firewall (if any) are supported in IE8 Final before you decide
install it.
--
~Robear Dyer (PA Bear)
MS MVP-IE, Mail, Security, Windows Client - since 2002
AumHa VSOP & Admin http://aumha.net
DTS-L http://dts-l.net/

janet z wrote:
> I am having trouble downloading IE8. When I click the download button and
> get a new screen, it tells me what to do and my "run screen" never comes
> up.
> I then click the "click here"to start the down load and get another screen
> to choose my program which is XP. This choice takes me back to where I
> started and I've made a complete circle and can't get the download.
>
> Anyone have any suggestions????

"janet z" <janetz@discussions.microsoft.com> wrote in message
news:511EC310-6966-463E-BB47-72B4168181AE@microsoft.com...
>I am having trouble downloading IE8. When I click the download button and
> get a new screen, it tells me what to do and my "run screen" never comes
> up.
> I then click the "click here"to start the down load and get another screen
> to
> choose my program which is XP. This choice takes me back to where I
> started
> and I've made a complete circle and can't get the download.
>
> Anyone have any suggestions????

To get out of that loop, when get to the "Thank You for downloading" page
paste the following link into the Address bar and click Go:
http://go.microsoft.com/fwlink/?LinkID=142198

That should open up the download dialog box for you.

Good luck,

Donald Anadell

> --
> janet234

Please state your full Windows version (e.g., WinXP SP3; Vista SP1) when
posting to this newsgroup.

HOW TO solve IE8 installation problems
http://support.microsoft.com/kb/949220

No-charge support for Internet Explorer 8 installation, set-up and usage
(only) is available via the phone based on your locale through 31 December
2009. Customers must be running Windows XP or Windows Vista in a non-domain
environment. US & CA Residents: 866-234-6020. Other:
https://support.microsoft.com/oas/de...px?&prid=13043

Personal recommendations:

=> I would strongly recommend disabling your anti-virus application and any
anti-spyware application's "system protections" (other than Defender's)
before installing (or uninstalling) an IE upgrade. If you're running a
third-party firewall, I would recommend disabling it and then enabling the
Windows Firewall before installing (or uninstalling) an IE upgrade.

=> Reboot twice after installing or uninstalling IE8.

=> For best chance of success with IE8, make certain that your anti-virus
application, any anti-spyware applications (other than Defender), and your
third-party firewall (if any) are supported in IE8 Final before you decide
install it.
--
~Robear Dyer (PA Bear)
MS MVP-IE, Mail, Security, Windows Client - since 2002
AumHa VSOP & Admin http://aumha.net
DTS-L http://dts-l.net/

janet z wrote:
> I am having trouble downloading IE8. When I click the download button and
> get a new screen, it tells me what to do and my "run screen" never comes
> up.
> I then click the "click here"to start the down load and get another screen
> to choose my program which is XP. This choice takes me back to where I
> started and I've made a complete circle and can't get the download.
>
> Anyone have any suggestions????