Aloha. Lately, when I do IE searches, instead of going to a chosen site, IE
takes
me to some other site (Search Explorer, etc). and first says Jump.
What the heck is this, and how do I get rid of it?
Thanks.

I too tried IE8 and went back to IE7. Shortly afterward IE7 tried to open but
disappeared after about 3 seconds, never getting past the blue outline around
the edges. Kaspersky, Panda, Avira, AVG8, MSRT, Threatfire, Spybot S&D,
Adaware and others could not clean my machine. Since I could not access the
MS site for updates to IE7 because IE7 would not work and MS does not allow
other browsers to have full access to updates I don't know if I am missing
cab file or whatever. Everytime I found a way to access the Update site the
malware shut off that access point so quickly that I was not able to connect
fast enough to be effective. A call to MS support was not effective unless I
was willing to pay $59. Since only MS software is affected and I can browse
or do anything else on my machine, I declined. I would think MS would be
curious about this "bug" but maybe they already know and are trying to find a
way to defeat it. I hope so but I'm not hopeful that I can solve this without
wiping out two large hard disks and starting over. Anyone else experiencing
these symptoms? IE7 and IE8 just disappear and all contact with MS website is
defeated.

"LMO" wrote:

> Aloha. Lately, when I do IE searches, instead of going to a chosen site, IE
> takes
> me to some other site (Search Explorer, etc). and first says Jump.
> What the heck is this, and how do I get rid of it?
> Thanks.
>
>

Hi,
This might be an add-on that hooked itself to your IE and now controls your
searches. I also presume it advises that your system is infected with
viruses and that you have to download an antivirus from the following links,
etc. etc.
To treat this, go to Tools menu, look for something like "Manage add-ons"
and look for whatever add on that looks weird. When you find it, disable it
and go to /system32 and remove the dll.

HTH
Yba


"LMO" wrote:

> Aloha. Lately, when I do IE searches, instead of going to a chosen site, IE
> takes
> me to some other site (Search Explorer, etc). and first says Jump.
> What the heck is this, and how do I get rid of it?
> Thanks.
>
>

Hi,
This might be an add-on that hooked itself to your IE and now controls your
searches. I also presume it advises that your system is infected with
viruses and that you have to download an antivirus from the following links,
etc. etc.
To treat this, go to Tools menu, look for something like "Manage add-ons"
and look for whatever add on that looks weird. When you find it, disable it
and go to /system32 and remove the dll.

HTH
Yba


"LMO" wrote:

> Aloha. Lately, when I do IE searches, instead of going to a chosen site, IE
> takes
> me to some other site (Search Explorer, etc). and first says Jump.
> What the heck is this, and how do I get rid of it?
> Thanks.
>
>

Uninstall IE 8 RC 1 and wait until the software is released.
---
Leonard Grey
Errare humanum est

LMO wrote:
> Aloha. Lately, when I do IE searches, instead of going to a chosen site,
> IE takes
> me to some other site (Search Explorer, etc). and first says Jump.
> What the heck is this, and how do I get rid of it?
> Thanks.
>

Uninstall IE 8 RC 1 and wait until the software is released.
---
Leonard Grey
Errare humanum est

LMO wrote:
> Aloha. Lately, when I do IE searches, instead of going to a chosen site,
> IE takes
> me to some other site (Search Explorer, etc). and first says Jump.
> What the heck is this, and how do I get rid of it?
> Thanks.
>

/You/ got your machine infected, not Microsoft. (Did you call
1-866-PCSAFETY to reach MS?)

There is a very good chance are that you are seeing the affects of a
hijackware infection.

1. See if you can download/run the MSRT manually:
http://www.microsoft.com/security/ma...e/default.mspx

2. Run this online scan (in safe mode w/networking, if need be):
http://onecare.live.com/site/en-us/center/howsafe.htm

3. Run a /thorough/ check for hijackware, including posting the requested
logs in an appropriate forum, not here.

Checking for/Help with Hijackware
http://aumha.net/viewtopic.php?f=30&t=4075
http://mvps.org/winhelp2002/unwanted.htm
http://inetexplorer.mvps.org/data/prevention.htm
http://inetexplorer.mvps.org/tshoot.html
http://www.mvps.org/sramesh2k/Malware_Defence.htm
http://www.elephantboycomputers.com/...moving_Malware

**Seek expert assistance in
http://spywarehammer.com/simplemachi...php?board=10.0,
http://forums.spybot.info/forumdisplay.php?f=22,
http://aumha.net/viewforum.php?f=30, or other appropriate forums.**

If the procedures look too complex - and there is no shame in admitting this
isn't your cup of tea - take the machine to a local, reputable and
independent (i.e., not BigBoxStoreUSA) computer repair shop.
--
~Robear Dyer (PA Bear)
MS MVP-IE, Mail, Security, Windows Desktop Experience - since 2002
AumHa VSOP & Admin http://aumha.net
DTS-L http://dts-l.net/


Restless wrote:
> I too tried IE8 and went back to IE7. Shortly afterward IE7 tried to open
> but disappeared after about 3 seconds, never getting past the blue outline
> around the edges. Kaspersky, Panda, Avira, AVG8, MSRT, Threatfire, Spybot
> S&D, Adaware and others could not clean my machine. Since I could not
> access the MS site for updates to IE7 because IE7 would not work and MS
> does not allow other browsers to have full access to updates I don't know
> if I am missing cab file or whatever. Everytime I found a way to access
> the
> Update site the malware shut off that access point so quickly that I was
> not able to connect fast enough to be effective. A call to MS support was
> not effective unless I was willing to pay $59. Since only MS software is
> affected and I can browse or do anything else on my machine, I declined. I
> would think MS would be curious about this "bug" but maybe they already
> know and are trying to find a way to defeat it. I hope so but I'm not
> hopeful that I can solve this without wiping out two large hard disks and
> starting over. Anyone else experiencing these symptoms? IE7 and IE8 just
> disappear and all contact with MS website is defeated.
>
> "LMO" wrote:
>
>> Aloha. Lately, when I do IE searches, instead of going to a chosen site,
>> IE
>> takes
>> me to some other site (Search Explorer, etc). and first says Jump.
>> What the heck is this, and how do I get rid of it?
>> Thanks.

Did he mention anything about IE 8?

"Leonard Grey" wrote:

> Uninstall IE 8 RC 1 and wait until the software is released.
> ---
> Leonard Grey
> Errare humanum est
>
> LMO wrote:
> > Aloha. Lately, when I do IE searches, instead of going to a chosen site,
> > IE takes
> > me to some other site (Search Explorer, etc). and first says Jump.
> > What the heck is this, and how do I get rid of it?
> > Thanks.
> >
>

Did he mention anything about IE 8?

"Leonard Grey" wrote:

> Uninstall IE 8 RC 1 and wait until the software is released.
> ---
> Leonard Grey
> Errare humanum est
>
> LMO wrote:
> > Aloha. Lately, when I do IE searches, instead of going to a chosen site,
> > IE takes
> > me to some other site (Search Explorer, etc). and first says Jump.
> > What the heck is this, and how do I get rid of it?
> > Thanks.
> >
>

Thanks for the tip. That worked.

"Yba" <Yba@discussions.microsoft.com> wrote in message
news:03EE0555-D27E-480B-9AAC-B7AFB9657979@microsoft.com...
> Hi,
> This might be an add-on that hooked itself to your IE and now controls
> your
> searches. I also presume it advises that your system is infected with
> viruses and that you have to download an antivirus from the following
> links,
> etc. etc.
> To treat this, go to Tools menu, look for something like "Manage add-ons"
> and look for whatever add on that looks weird. When you find it, disable
> it
> and go to /system32 and remove the dll.
>
> HTH
> Yba
>
>
> "LMO" wrote:
>
>> Aloha. Lately, when I do IE searches, instead of going to a chosen site,
>> IE
>> takes
>> me to some other site (Search Explorer, etc). and first says Jump.
>> What the heck is this, and how do I get rid of it?
>> Thanks.
>>
>>

Matter of fact it is IE8. However, I onbly recently instaled IE*beta, and
the same thing was going on with IE7.
Thanks.

"Yba" <Yba@discussions.microsoft.com> wrote in message
news:5D60FD4B-86F7-41C5-AAAA-B4C5460F68E0@microsoft.com...
> Did he mention anything about IE 8?
>
> "Leonard Grey" wrote:
>
>> Uninstall IE 8 RC 1 and wait until the software is released.
>> ---
>> Leonard Grey
>> Errare humanum est
>>
>> LMO wrote:
>> > Aloha. Lately, when I do IE searches, instead of going to a chosen
>> > site,
>> > IE takes
>> > me to some other site (Search Explorer, etc). and first says Jump.
>> > What the heck is this, and how do I get rid of it?
>> > Thanks.
>> >
>>

Matter of fact it is IE8. However, I onbly recently instaled IE*beta, and
the same thing was going on with IE7.
Thanks.

"Yba" <Yba@discussions.microsoft.com> wrote in message
news:5D60FD4B-86F7-41C5-AAAA-B4C5460F68E0@microsoft.com...
> Did he mention anything about IE 8?
>
> "Leonard Grey" wrote:
>
>> Uninstall IE 8 RC 1 and wait until the software is released.
>> ---
>> Leonard Grey
>> Errare humanum est
>>
>> LMO wrote:
>> > Aloha. Lately, when I do IE searches, instead of going to a chosen
>> > site,
>> > IE takes
>> > me to some other site (Search Explorer, etc). and first says Jump.
>> > What the heck is this, and how do I get rid of it?
>> > Thanks.
>> >
>>

Thanks for the quick reply PA Bear.

No question I got the infection, if that is what it is, I just got
frustrated after buying and trying so many anti-virus programs for over a
month now.

1. I have downloaded and trasferred MSRT to the infected computer but no
luck as yet. Will continue to try.

2. I ran Onecare but not in safe mode, I have tried safemode with others.

3. I have not tried Hijack This but will.

4. Thanks for all the site info, I think that will be very useful.

Can't afford professional help right now, maybe later.
Now to try the sites you provided, it has been a learning process indeed.
I keep wondering if I'm missing a cab file because I checked my WINDOWS
start up file and found $NtUninstallkbxxxxx" hidden files and cut and pasted
them to another folder. I used the second box to search the knowledge base
but only got indirect indication that the scripts were left behind by MS
updates (Is this true?).
If I am missing one or more updated cab files I can't access the MS website
to find out.
I'm not sure if I can try to reinstall XP without reformatting which is what
I am trying to avoid. Repair is not an option because I didn't know to
prepare in advance when I installed XP.

Thanks again.

"PA Bear [MS MVP]" wrote:

> /You/ got your machine infected, not Microsoft. (Did you call
> 1-866-PCSAFETY to reach MS?)
>
> There is a very good chance are that you are seeing the affects of a
> hijackware infection.
>
> 1. See if you can download/run the MSRT manually:
> http://www.microsoft.com/security/ma...e/default.mspx
>
> 2. Run this online scan (in safe mode w/networking, if need be):
> http://onecare.live.com/site/en-us/center/howsafe.htm
>
> 3. Run a /thorough/ check for hijackware, including posting the requested
> logs in an appropriate forum, not here.
>
> Checking for/Help with Hijackware
> http://aumha.net/viewtopic.php?f=30&t=4075
> http://mvps.org/winhelp2002/unwanted.htm
> http://inetexplorer.mvps.org/data/prevention.htm
> http://inetexplorer.mvps.org/tshoot.html
> http://www.mvps.org/sramesh2k/Malware_Defence.htm
> http://www.elephantboycomputers.com/...moving_Malware
>
> **Seek expert assistance in
> http://spywarehammer.com/simplemachi...php?board=10.0,
> http://forums.spybot.info/forumdisplay.php?f=22,
> http://aumha.net/viewforum.php?f=30, or other appropriate forums.**
>
> If the procedures look too complex - and there is no shame in admitting this
> isn't your cup of tea - take the machine to a local, reputable and
> independent (i.e., not BigBoxStoreUSA) computer repair shop.
> --
> ~Robear Dyer (PA Bear)
> MS MVP-IE, Mail, Security, Windows Desktop Experience - since 2002
> AumHa VSOP & Admin http://aumha.net
> DTS-L http://dts-l.net/
>
>
> Restless wrote:
> > I too tried IE8 and went back to IE7. Shortly afterward IE7 tried to open
> > but disappeared after about 3 seconds, never getting past the blue outline
> > around the edges. Kaspersky, Panda, Avira, AVG8, MSRT, Threatfire, Spybot
> > S&D, Adaware and others could not clean my machine. Since I could not
> > access the MS site for updates to IE7 because IE7 would not work and MS
> > does not allow other browsers to have full access to updates I don't know
> > if I am missing cab file or whatever. Everytime I found a way to access
> > the
> > Update site the malware shut off that access point so quickly that I was
> > not able to connect fast enough to be effective. A call to MS support was
> > not effective unless I was willing to pay $59. Since only MS software is
> > affected and I can browse or do anything else on my machine, I declined. I
> > would think MS would be curious about this "bug" but maybe they already
> > know and are trying to find a way to defeat it. I hope so but I'm not
> > hopeful that I can solve this without wiping out two large hard disks and
> > starting over. Anyone else experiencing these symptoms? IE7 and IE8 just
> > disappear and all contact with MS website is defeated.
> >
> > "LMO" wrote:
> >
> >> Aloha. Lately, when I do IE searches, instead of going to a chosen site,
> >> IE
> >> takes
> >> me to some other site (Search Explorer, etc). and first says Jump.
> >> What the heck is this, and how do I get rid of it?
> >> Thanks.
>
>

Please state your IE version and full Windows version (e.g., WinXP SP3;
Vista SP1) when posting to this newsgroup.
--
~Robear Dyer (PA Bear)
MS MVP-IE, Mail, Security, Windows Client - since 2002
AumHa VSOP & Admin http://aumha.net
DTS-L http://dts-l.net/

LMO wrote:
> Aloha. Lately, when I do IE searches, instead of going to a chosen site,
> IE
> takes
> me to some other site (Search Explorer, etc). and first says Jump.
> What the heck is this, and how do I get rid of it?
> Thanks.

Please state your IE version and full Windows version (e.g., WinXP SP3;
Vista SP1) when posting to this newsgroup.
--
~Robear Dyer (PA Bear)
MS MVP-IE, Mail, Security, Windows Client - since 2002
AumHa VSOP & Admin http://aumha.net
DTS-L http://dts-l.net/

LMO wrote:
> Aloha. Lately, when I do IE searches, instead of going to a chosen site,
> IE
> takes
> me to some other site (Search Explorer, etc). and first says Jump.
> What the heck is this, and how do I get rid of it?
> Thanks.