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  #1 (permalink)  
Old 03-29-2009, 05:20 AM
broglet
Newsgroup Contributor
 
Posts: n/a
"no internet connection" message

When I launch Internet Explorer I get the message: No internet connection
available: Retry or Work offline. When I click retry I get connected
immediately. Any idea what causes it and how to fix it?

(Using xp and connecting via a router)

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Old 03-29-2009, 05:20 AM
  #2 (permalink)  
Old 03-29-2009, 05:21 AM
Robert Aldwinckle
Newsgroup Contributor
 
Posts: n/a
Re: "no internet connection" message

(cross-post added to XP Networking)
"broglet" <broglet@discussions.microsoft.com> wrote in message news:A0A82E0E-D00A-4CAB-AB60-85BB1C0D2292@microsoft.com...
> When I launch Internet Explorer I get the message: No internet connection
> available: Retry or Work offline. When I click retry I get connected
> immediately. Any idea what causes it and how to fix it?



It's a timeout that we have no control over. E.g., you are using Never dial...
which makes IE think that it is on a LAN which has different timing than
dial-up but you are probably really using PPPoE which still has the same
underlying PPP protocol as dial-up before there is an actual connection
to the Internet especially when you first get started or after a long pause.

Another reason might be that the host name you are trying to use
isn't kept by your local DNS in which case there would be a delay
as it does a down-node lookup from an adjacent server. Once it has
the lookup available locally it may be too late for that request but
then available the next time you request it. If it happens frequently
for a particular host name you could put its lookup into your HOSTS file
and avoid that delay. Inform your ISP (your DNS operator) though
because you wouldn't want to leave such a workaround implemented
permanently or you would eventually forget that you had done it
and then have difficulty diagnosing problems later on when that IP
address is reassigned, thus making your lookup invalid.


>
> (Using xp and connecting via a router)



Cross-posting to XP Networking.


Good luck

Robert Aldwinckle
---


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  #3 (permalink)  
Old 03-29-2009, 05:21 AM
broglet
Newsgroup Contributor
 
Posts: n/a
Re: "no internet connection" message

Thanks Robert - it's really helpful to understand what's going on - I'll
probably just live with it!

"Robert Aldwinckle" wrote:

> (cross-post added to XP Networking *now*)
> "Robert Aldwinckle" <robald@techemail.com> wrote in message news:eomaGvThJHA.1168@TK2MSFTNGP05.phx.gbl...
> > (cross-post added to XP Networking)
> > "broglet" <broglet@discussions.microsoft.com> wrote in message news:A0A82E0E-D00A-4CAB-AB60-85BB1C0D2292@microsoft.com...
> >> When I launch Internet Explorer I get the message: No internet connection
> >> available: Retry or Work offline. When I click retry I get connected
> >> immediately. Any idea what causes it and how to fix it?

> >
> >
> > It's a timeout that we have no control over. E.g., you are using Never dial...
> > which makes IE think that it is on a LAN which has different timing than
> > dial-up but you are probably really using PPPoE which still has the same
> > underlying PPP protocol as dial-up before there is an actual connection
> > to the Internet especially when you first get started or after a long pause.
> >
> > Another reason might be that the host name you are trying to use
> > isn't kept by your local DNS in which case there would be a delay
> > as it does a down-node lookup from an adjacent server. Once it has
> > the lookup available locally it may be too late for that request but
> > then available the next time you request it. If it happens frequently
> > for a particular host name you could put its lookup into your HOSTS file
> > and avoid that delay. Inform your ISP (your DNS operator) though
> > because you wouldn't want to leave such a workaround implemented
> > permanently or you would eventually forget that you had done it
> > and then have difficulty diagnosing problems later on when that IP
> > address is reassigned, thus making your lookup invalid.
> >
> >
> >>
> >> (Using xp and connecting via a router)

> >
> >
> > Cross-posting to XP Networking.
> >
> >
> > Good luck
> >
> > Robert Aldwinckle
> > ---
> >
> >

>
>
>

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  #4 (permalink)  
Old 03-29-2009, 05:22 AM
Robert Aldwinckle
Newsgroup Contributor
 
Posts: n/a
Re: "no internet connection" message


(cross-post added to XP Networking *now*)
"Robert Aldwinckle" <robald@techemail.com> wrote in message news:eomaGvThJHA.1168@TK2MSFTNGP05.phx.gbl...
> (cross-post added to XP Networking)
> "broglet" <broglet@discussions.microsoft.com> wrote in message news:A0A82E0E-D00A-4CAB-AB60-85BB1C0D2292@microsoft.com...
>> When I launch Internet Explorer I get the message: No internet connection
>> available: Retry or Work offline. When I click retry I get connected
>> immediately. Any idea what causes it and how to fix it?

>
>
> It's a timeout that we have no control over. E.g., you are using Never dial...
> which makes IE think that it is on a LAN which has different timing than
> dial-up but you are probably really using PPPoE which still has the same
> underlying PPP protocol as dial-up before there is an actual connection
> to the Internet especially when you first get started or after a long pause.
>
> Another reason might be that the host name you are trying to use
> isn't kept by your local DNS in which case there would be a delay
> as it does a down-node lookup from an adjacent server. Once it has
> the lookup available locally it may be too late for that request but
> then available the next time you request it. If it happens frequently
> for a particular host name you could put its lookup into your HOSTS file
> and avoid that delay. Inform your ISP (your DNS operator) though
> because you wouldn't want to leave such a workaround implemented
> permanently or you would eventually forget that you had done it
> and then have difficulty diagnosing problems later on when that IP
> address is reassigned, thus making your lookup invalid.
>
>
>>
>> (Using xp and connecting via a router)

>
>
> Cross-posting to XP Networking.
>
>
> Good luck
>
> Robert Aldwinckle
> ---
>
>



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  #5 (permalink)  
Old 03-29-2009, 05:23 AM
broglet
Newsgroup Contributor
 
Posts: n/a
Re: "no internet connection" message

Thanks Robert - it's really helpful to understand what's going on - I'll
probably just live with it!

"Robert Aldwinckle" wrote:

> (cross-post added to XP Networking *now*)
> "Robert Aldwinckle" <robald@techemail.com> wrote in message news:eomaGvThJHA.1168@TK2MSFTNGP05.phx.gbl...
> > (cross-post added to XP Networking)
> > "broglet" <broglet@discussions.microsoft.com> wrote in message news:A0A82E0E-D00A-4CAB-AB60-85BB1C0D2292@microsoft.com...
> >> When I launch Internet Explorer I get the message: No internet connection
> >> available: Retry or Work offline. When I click retry I get connected
> >> immediately. Any idea what causes it and how to fix it?

> >
> >
> > It's a timeout that we have no control over. E.g., you are using Never dial...
> > which makes IE think that it is on a LAN which has different timing than
> > dial-up but you are probably really using PPPoE which still has the same
> > underlying PPP protocol as dial-up before there is an actual connection
> > to the Internet especially when you first get started or after a long pause.
> >
> > Another reason might be that the host name you are trying to use
> > isn't kept by your local DNS in which case there would be a delay
> > as it does a down-node lookup from an adjacent server. Once it has
> > the lookup available locally it may be too late for that request but
> > then available the next time you request it. If it happens frequently
> > for a particular host name you could put its lookup into your HOSTS file
> > and avoid that delay. Inform your ISP (your DNS operator) though
> > because you wouldn't want to leave such a workaround implemented
> > permanently or you would eventually forget that you had done it
> > and then have difficulty diagnosing problems later on when that IP
> > address is reassigned, thus making your lookup invalid.
> >
> >
> >>
> >> (Using xp and connecting via a router)

> >
> >
> > Cross-posting to XP Networking.
> >
> >
> > Good luck
> >
> > Robert Aldwinckle
> > ---
> >
> >

>
>
>

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  #6 (permalink)  
Old 10-05-2009, 06:40 AM
maxfindlay
Newsgroup Contributor
 
Posts: n/a
Re: "no internet connection" message

I've suddenly developed a very similar problem (seemingly out of nowhere) and
I wondered if the cause was likely to be the same or something different. I'm
connecting wirelessly to a small network. Until the end of last week,
everything was fine. I haven't altered any of my existing settings, added any
new software or installed any new updates. Out of the blue, I now frequently
get a pop-up box that reads "No connection to the internet is currently
available. To view internet content that has been saved on your computer,
click Work Offline. Click try again to attempt to connect". And of course I
click again and get instantly connected because my internet connection is
still there. (I know it's still there because the wireless network connection
status box says it is and I can still get and send emails without problems.)
But the recurring pop-box is really annoying and I'd like to get rid of it if
possible. I'm using IE 7 ands running Windows XP SP 2. Any ideas? Many
thanks - Max

"Robert Aldwinckle" wrote:

> (cross-post added to XP Networking)
> "broglet" <broglet@discussions.microsoft.com> wrote in message news:A0A82E0E-D00A-4CAB-AB60-85BB1C0D2292@microsoft.com...
> > When I launch Internet Explorer I get the message: No internet connection
> > available: Retry or Work offline. When I click retry I get connected
> > immediately. Any idea what causes it and how to fix it?

>
>
> It's a timeout that we have no control over. E.g., you are using Never dial...
> which makes IE think that it is on a LAN which has different timing than
> dial-up but you are probably really using PPPoE which still has the same
> underlying PPP protocol as dial-up before there is an actual connection
> to the Internet especially when you first get started or after a long pause.
>
> Another reason might be that the host name you are trying to use
> isn't kept by your local DNS in which case there would be a delay
> as it does a down-node lookup from an adjacent server. Once it has
> the lookup available locally it may be too late for that request but
> then available the next time you request it. If it happens frequently
> for a particular host name you could put its lookup into your HOSTS file
> and avoid that delay. Inform your ISP (your DNS operator) though
> because you wouldn't want to leave such a workaround implemented
> permanently or you would eventually forget that you had done it
> and then have difficulty diagnosing problems later on when that IP
> address is reassigned, thus making your lookup invalid.
>
>
> >
> > (Using xp and connecting via a router)

>
>
> Cross-posting to XP Networking.
>
>
> Good luck
>
> Robert Aldwinckle
> ---
>
>
>

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  #7 (permalink)  
Old 10-05-2009, 01:20 PM
rob^_^
Newsgroup Contributor
 
Posts: n/a
Re: "no internet connection" message

Hi Max,

Its only an idea, but 'suddenly' suggests that it is something that did not
require your intervention for it to occur (viz.. hardware related).

Do you also loose your connections to your mail accounts? Try browsing with
another browser to see if the problem re-occurs to rule out IE as the cause.

The weakest link here is your wireless router.

Regards.

"maxfindlay" <maxfindlay@discussions.microsoft.com> wrote in message
news:B8F6B903-C46D-45DD-A586-1FE5BAF70954@microsoft.com...
> I've suddenly developed a very similar problem (seemingly out of nowhere)
> and
> I wondered if the cause was likely to be the same or something different.
> I'm
> connecting wirelessly to a small network. Until the end of last week,
> everything was fine. I haven't altered any of my existing settings, added
> any
> new software or installed any new updates. Out of the blue, I now
> frequently
> get a pop-up box that reads "No connection to the internet is currently
> available. To view internet content that has been saved on your computer,
> click Work Offline. Click try again to attempt to connect". And of course
> I
> click again and get instantly connected because my internet connection is
> still there. (I know it's still there because the wireless network
> connection
> status box says it is and I can still get and send emails without
> problems.)
> But the recurring pop-box is really annoying and I'd like to get rid of it
> if
> possible. I'm using IE 7 ands running Windows XP SP 2. Any ideas? Many
> thanks - Max
>
> "Robert Aldwinckle" wrote:
>
>> (cross-post added to XP Networking)
>> "broglet" <broglet@discussions.microsoft.com> wrote in message
>> news:A0A82E0E-D00A-4CAB-AB60-85BB1C0D2292@microsoft.com...
>> > When I launch Internet Explorer I get the message: No internet
>> > connection
>> > available: Retry or Work offline. When I click retry I get connected
>> > immediately. Any idea what causes it and how to fix it?

>>
>>
>> It's a timeout that we have no control over. E.g., you are using Never
>> dial...
>> which makes IE think that it is on a LAN which has different timing than
>> dial-up but you are probably really using PPPoE which still has the same
>> underlying PPP protocol as dial-up before there is an actual connection
>> to the Internet especially when you first get started or after a long
>> pause.
>>
>> Another reason might be that the host name you are trying to use
>> isn't kept by your local DNS in which case there would be a delay
>> as it does a down-node lookup from an adjacent server. Once it has
>> the lookup available locally it may be too late for that request but
>> then available the next time you request it. If it happens frequently
>> for a particular host name you could put its lookup into your HOSTS file
>> and avoid that delay. Inform your ISP (your DNS operator) though
>> because you wouldn't want to leave such a workaround implemented
>> permanently or you would eventually forget that you had done it
>> and then have difficulty diagnosing problems later on when that IP
>> address is reassigned, thus making your lookup invalid.
>>
>>
>> >
>> > (Using xp and connecting via a router)

>>
>>
>> Cross-posting to XP Networking.
>>
>>
>> Good luck
>>
>> Robert Aldwinckle
>> ---
>>
>>
>>

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  #8 (permalink)  
Old 10-05-2009, 01:40 PM
Robert Aldwinckle
Newsgroup Contributor
 
Posts: n/a
Re: "no internet connection" message


(cross-post added to XP Networking)
"maxfindlay" <maxfindlay@discussions.microsoft.com> wrote in message news:B8F6B903-C46D-45DD-A586-1FE5BAF70954@microsoft.com...
> I've suddenly developed a very similar problem (seemingly out of nowhere) and
> I wondered if the cause was likely to be the same or something different. I'm
> connecting wirelessly to a small network. Until the end of last week,
> everything was fine. I haven't altered any of my existing settings, added any
> new software or installed any new updates. Out of the blue, I now frequently
> get a pop-up box that reads "No connection to the internet is currently
> available. To view internet content that has been saved on your computer,
> click Work Offline. Click try again to attempt to connect". And of course I
> click again and get instantly connected because my internet connection is
> still there. (I know it's still there because the wireless network connection
> status box says it is and I can still get and send emails without problems.)
> But the recurring pop-box is really annoying and I'd like to get rid of it if
> possible. I'm using IE 7 ands running Windows XP SP 2.


> Any ideas?



Are you using a router too? Then I assume it could be responsible
for maintaining the PPPoE link. Then XP legitimately wouldn't
have to be concerned about delays in getting it restarted
(though I'm pretty sure that they might still occur in the other device
and I don't know how they would be handled.)

BTW I flubbed my first attempt at cross-posting my original reply.
That's the one you are replying to but I think it is still useful
to try to solicit input from hopefully better informed readers
in a more relevant newsgroup. Unfortuantely having to re-add
the cross-post makes any such facilitated discussion disjointed.

Here's a link to the whole thing

http://www.microsoft.com/communities...0-85bb1c0d2292


Good luck

Robert
---


> Many thanks - Max
>
> "Robert Aldwinckle" wrote:
>
>> (cross-post added to XP Networking)
>> "broglet" <broglet@discussions.microsoft.com> wrote in message news:A0A82E0E-D00A-4CAB-AB60-85BB1C0D2292@microsoft.com...
>> > When I launch Internet Explorer I get the message: No internet connection
>> > available: Retry or Work offline. When I click retry I get connected
>> > immediately. Any idea what causes it and how to fix it?

>>
>>
>> It's a timeout that we have no control over. E.g., you are using Never dial...
>> which makes IE think that it is on a LAN which has different timing than
>> dial-up but you are probably really using PPPoE which still has the same
>> underlying PPP protocol as dial-up before there is an actual connection
>> to the Internet especially when you first get started or after a long pause.
>>
>> Another reason might be that the host name you are trying to use
>> isn't kept by your local DNS in which case there would be a delay
>> as it does a down-node lookup from an adjacent server. Once it has
>> the lookup available locally it may be too late for that request but
>> then available the next time you request it. If it happens frequently
>> for a particular host name you could put its lookup into your HOSTS file
>> and avoid that delay. Inform your ISP (your DNS operator) though
>> because you wouldn't want to leave such a workaround implemented
>> permanently or you would eventually forget that you had done it
>> and then have difficulty diagnosing problems later on when that IP
>> address is reassigned, thus making your lookup invalid.
>>
>>
>> >


>> > (Using xp and connecting via a router)

>>
>>
>> Cross-posting to XP Networking.
>>
>>
>> Good luck
>>
>> Robert Aldwinckle
>> ---
>>
>>
>>



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  #9 (permalink)  
Old 10-06-2009, 02:40 AM
maxfindlay
Newsgroup Contributor
 
Posts: n/a
Re: "no internet connection" message

Thanks very much for this, Rob. FWIW I haven't added any new hardware and,
no, I haven't lost any connection with my email accounts. I will try another
browser, though, and maybe simply unplugging my router, waiting a few minutes
and then plugging it back in again.

Regards

Max

"rob^_^" wrote:

> Hi Max,
>
> Its only an idea, but 'suddenly' suggests that it is something that did not
> require your intervention for it to occur (viz.. hardware related).
>
> Do you also loose your connections to your mail accounts? Try browsing with
> another browser to see if the problem re-occurs to rule out IE as the cause.
>
> The weakest link here is your wireless router.
>
> Regards.
>
> "maxfindlay" <maxfindlay@discussions.microsoft.com> wrote in message
> news:B8F6B903-C46D-45DD-A586-1FE5BAF70954@microsoft.com...
> > I've suddenly developed a very similar problem (seemingly out of nowhere)
> > and
> > I wondered if the cause was likely to be the same or something different.
> > I'm
> > connecting wirelessly to a small network. Until the end of last week,
> > everything was fine. I haven't altered any of my existing settings, added
> > any
> > new software or installed any new updates. Out of the blue, I now
> > frequently
> > get a pop-up box that reads "No connection to the internet is currently
> > available. To view internet content that has been saved on your computer,
> > click Work Offline. Click try again to attempt to connect". And of course
> > I
> > click again and get instantly connected because my internet connection is
> > still there. (I know it's still there because the wireless network
> > connection
> > status box says it is and I can still get and send emails without
> > problems.)
> > But the recurring pop-box is really annoying and I'd like to get rid of it
> > if
> > possible. I'm using IE 7 ands running Windows XP SP 2. Any ideas? Many
> > thanks - Max
> >
> > "Robert Aldwinckle" wrote:
> >
> >> (cross-post added to XP Networking)
> >> "broglet" <broglet@discussions.microsoft.com> wrote in message
> >> news:A0A82E0E-D00A-4CAB-AB60-85BB1C0D2292@microsoft.com...
> >> > When I launch Internet Explorer I get the message: No internet
> >> > connection
> >> > available: Retry or Work offline. When I click retry I get connected
> >> > immediately. Any idea what causes it and how to fix it?
> >>
> >>
> >> It's a timeout that we have no control over. E.g., you are using Never
> >> dial...
> >> which makes IE think that it is on a LAN which has different timing than
> >> dial-up but you are probably really using PPPoE which still has the same
> >> underlying PPP protocol as dial-up before there is an actual connection
> >> to the Internet especially when you first get started or after a long
> >> pause.
> >>
> >> Another reason might be that the host name you are trying to use
> >> isn't kept by your local DNS in which case there would be a delay
> >> as it does a down-node lookup from an adjacent server. Once it has
> >> the lookup available locally it may be too late for that request but
> >> then available the next time you request it. If it happens frequently
> >> for a particular host name you could put its lookup into your HOSTS file
> >> and avoid that delay. Inform your ISP (your DNS operator) though
> >> because you wouldn't want to leave such a workaround implemented
> >> permanently or you would eventually forget that you had done it
> >> and then have difficulty diagnosing problems later on when that IP
> >> address is reassigned, thus making your lookup invalid.
> >>
> >>
> >> >
> >> > (Using xp and connecting via a router)
> >>
> >>
> >> Cross-posting to XP Networking.
> >>
> >>
> >> Good luck
> >>
> >> Robert Aldwinckle
> >> ---
> >>
> >>
> >>

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