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Old 03-28-2009, 09:30 AM
Bruinfanjb
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IE7 Issues

When I close a pop-up window in IE7 it is freezing up every time and forcing
me to close the browser completely. This is getting more frequent and is
becoming quite annoying! Does anyone have any idea why this keeps happening?
Thanks!
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Old 03-28-2009, 09:30 AM
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Old 03-28-2009, 09:31 AM
Frank Saunders MS-MVP IE,OE/WM
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Re: IE7 Issues

"Bruinfanjb" <Bruinfanjb@discussions.microsoft.com> wrote in message
news:4813D93C-9332-477C-B077-E543F370D2E6@microsoft.com...
> When I close a pop-up window in IE7 it is freezing up every time and
> forcing
> me to close the browser completely. This is getting more frequent and is
> becoming quite annoying! Does anyone have any idea why this keeps
> happening?
> Thanks!


I know of three causes for the vast majority of such problems:
1. You might have incompatible add-ons:
Go to Start | All Programs | Accessories | System Tools
and click Internet Explorer (No Add-ons).

2. Tools | Internet Options | Advanced
Scroll to the bottom and click Reset Internet Explorer Settings. Read this
article first:
How to use Reset Internet Explorer Settings (RIES):
http://support.microsoft.com/kb/923737
Note that the Reset IE Settings button will delete AutoComplete data (such
as passwords.) Do you have those backed up?

3. Malware already installed on the computer: Help with malware
All MS-MVP Sites.
http://aumha.org/a/parasite.htm
http://aumha.org/a/quickfix.htm
http://www.elephantboycomputers.com/...moving_Malware
http://mvps.org/winhelp2002/unwanted.htm
http://inetexplorer.mvps.org/darnit.html
http://www.mvps.org/sramesh2k/Malware_Defence.htm

Unexplained computer behavior may be caused by deceptive software.
http://support.microsoft.com/kb/827315

So How Did I Get Infected Anyway?
For quite a few people it's by installing programs like Messenger Plus,
whose ads for
malware don't identify the malware as such and try to convince you that you
owe it to the author. See also:
http://www.wilderssecurity.com/showthread.php?t=27971
Don't ever do a "default" install of anything. Always choose Custom and see
what else is being carried along. Don't install any extras you're not sure
of.

You might also try the steps here:
"Internet Explorer stops responding, stops working, or restarts"
http://support.microsoft.com/gp/pc_ie_intro

--
Frank Saunders MS-MVP IE,OE/WM
Do not reply with email

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