Thanks. I'll look around. Some of these will not open, including the
support.microsoft.com link. (that's the whole problem, in case I was not
clear)


"PA Bear [MS MVP]" wrote:

> You have more work to do.
>
> Unexplained computer behavior may be caused by deceptive software
> http://support.microsoft.com/kb/827315
>
> Run a /thorough/ check for hijackware, including posting your hijackthis log
> to an appropriate forum.
>
> Checking for/Help with Hijackware
> http://aumha.org/a/parasite.htm
> http://aumha.org/a/quickfix.htm
> http://aumha.net/viewtopic.php?t=5878
> http://wiki.castlecops.com/Malware_R...:_Introduction
> http://mvps.org/winhelp2002/unwanted.htm
> http://inetexplorer.mvps.org/data/prevention.htm
> http://inetexplorer.mvps.org/tshoot.html
> http://www.mvps.org/sramesh2k/Malware_Defence.htm
> http://defendingyourmachine2.blogspot.com/
> http://www.elephantboycomputers.com/...moving_Malware
>
> When all else fails, HijackThis v2.0.2
> (http://aumha.org/downloads/hijackthis.exe) is the preferred tool to use (in
> conjunction with some other utilities). HijackThis will NOT fix anything on
> its own, but it will help you to both identify and remove any
> hijackware/spyware with assistance from an expert. **Post your log to
> http://spywarehammer.com/simplemachi...php?board=10.0,
> http://forums.spybot.info/forumdisplay.php?f=22,
> http://aumha.net/viewforum.php?f=30, or another appropriate forum for review
> by an expert in such matters, not here.**
>
> If the procedures look too complex - and there is no shame in admitting this
> isn't your cup of tea - take the machine to a local, reputable and
> independent (i.e., not BigBoxStoreUSA or Geek Squad) computer repair shop.
> --
> ~Robear Dyer (PA Bear)
> MS MVP-IE, Mail, Security, Windows Desktop Experience - since 2002
> AumHa VSOP & Admin http://aumha.net
> DTS-L http://dts-l.net/
>
>
> RN in Boca wrote:
> > Home user with DSL
> > MS XP SP3
> > IE 7.0
> > All other pages open fine. Temporarily disabled MS firewall...still
> > happens.
> >
> > Cannot open URL containing any of the wording 'microsoft support'.
> >
> > Note: I had a 'generic fake alert' trojan on 11/11 and eventually cleared
> > all of it by running McAfee Antispyware and AVIRA anti virus products.
> >
> > Any help would be appreciated. Thanks.
>
>

Use another, uninfected computer or take the machine to a shop.

RN in Boca wrote:
> Thanks. I'll look around. Some of these will not open, including the
> support.microsoft.com link. (that's the whole problem, in case I was not
> clear)
>
>
> "PA Bear [MS MVP]" wrote:
>
>> You have more work to do.
>>
>> Unexplained computer behavior may be caused by deceptive software
>> http://support.microsoft.com/kb/827315
>>
>> Run a /thorough/ check for hijackware, including posting your hijackthis
>> log to an appropriate forum.
>>
>> Checking for/Help with Hijackware
>> http://aumha.org/a/parasite.htm
>> http://aumha.org/a/quickfix.htm
>> http://aumha.net/viewtopic.php?t=5878
>> http://wiki.castlecops.com/Malware_R...:_Introduction
>> http://mvps.org/winhelp2002/unwanted.htm
>> http://inetexplorer.mvps.org/data/prevention.htm
>> http://inetexplorer.mvps.org/tshoot.html
>> http://www.mvps.org/sramesh2k/Malware_Defence.htm
>> http://defendingyourmachine2.blogspot.com/
>> http://www.elephantboycomputers.com/...moving_Malware
>>
>> When all else fails, HijackThis v2.0.2
>> (http://aumha.org/downloads/hijackthis.exe) is the preferred tool to use
>> (in conjunction with some other utilities). HijackThis will NOT fix
>> anything on its own, but it will help you to both identify and remove any
>> hijackware/spyware with assistance from an expert. **Post your log to
>> http://spywarehammer.com/simplemachi...php?board=10.0,
>> http://forums.spybot.info/forumdisplay.php?f=22,
>> http://aumha.net/viewforum.php?f=30, or another appropriate forum for
>> review by an expert in such matters, not here.**
>>
>> If the procedures look too complex - and there is no shame in admitting
>> this isn't your cup of tea - take the machine to a local, reputable and
>> independent (i.e., not BigBoxStoreUSA or Geek Squad) computer repair
>> shop.
>> --
>> ~Robear Dyer (PA Bear)
>> MS MVP-IE, Mail, Security, Windows Desktop Experience - since 2002
>> AumHa VSOP & Admin http://aumha.net
>> DTS-L http://dts-l.net/
>>
>>
>> RN in Boca wrote:
>>> Home user with DSL
>>> MS XP SP3
>>> IE 7.0
>>> All other pages open fine. Temporarily disabled MS firewall...still
>>> happens.
>>>
>>> Cannot open URL containing any of the wording 'microsoft support'.
>>>
>>> Note: I had a 'generic fake alert' trojan on 11/11 and eventually
>>> cleared
>>> all of it by running McAfee Antispyware and AVIRA anti virus products.
>>>
>>> Any help would be appreciated. Thanks.

Cannot open this page either ...using IE or Firefox.

http://aumha.org/downloads/hijackthis.exe




"PA Bear [MS MVP]" wrote:

> Use another, uninfected computer or take the machine to a shop.
>
> RN in Boca wrote:
> > Thanks. I'll look around. Some of these will not open, including the
> > support.microsoft.com link. (that's the whole problem, in case I was not
> > clear)
> >
> >
> > "PA Bear [MS MVP]" wrote:
> >
> >> You have more work to do.
> >>
> >> Unexplained computer behavior may be caused by deceptive software
> >> http://support.microsoft.com/kb/827315
> >>
> >> Run a /thorough/ check for hijackware, including posting your hijackthis
> >> log to an appropriate forum.
> >>
> >> Checking for/Help with Hijackware
> >> http://aumha.org/a/parasite.htm
> >> http://aumha.org/a/quickfix.htm
> >> http://aumha.net/viewtopic.php?t=5878
> >> http://wiki.castlecops.com/Malware_R...:_Introduction
> >> http://mvps.org/winhelp2002/unwanted.htm
> >> http://inetexplorer.mvps.org/data/prevention.htm
> >> http://inetexplorer.mvps.org/tshoot.html
> >> http://www.mvps.org/sramesh2k/Malware_Defence.htm
> >> http://defendingyourmachine2.blogspot.com/
> >> http://www.elephantboycomputers.com/...moving_Malware
> >>
> >> When all else fails, HijackThis v2.0.2
> >> (http://aumha.org/downloads/hijackthis.exe) is the preferred tool to use
> >> (in conjunction with some other utilities). HijackThis will NOT fix
> >> anything on its own, but it will help you to both identify and remove any
> >> hijackware/spyware with assistance from an expert. **Post your log to
> >> http://spywarehammer.com/simplemachi...php?board=10.0,
> >> http://forums.spybot.info/forumdisplay.php?f=22,
> >> http://aumha.net/viewforum.php?f=30, or another appropriate forum for
> >> review by an expert in such matters, not here.**
> >>
> >> If the procedures look too complex - and there is no shame in admitting
> >> this isn't your cup of tea - take the machine to a local, reputable and
> >> independent (i.e., not BigBoxStoreUSA or Geek Squad) computer repair
> >> shop.
> >> --
> >> ~Robear Dyer (PA Bear)
> >> MS MVP-IE, Mail, Security, Windows Desktop Experience - since 2002
> >> AumHa VSOP & Admin http://aumha.net
> >> DTS-L http://dts-l.net/
> >>
> >>
> >> RN in Boca wrote:
> >>> Home user with DSL
> >>> MS XP SP3
> >>> IE 7.0
> >>> All other pages open fine. Temporarily disabled MS firewall...still
> >>> happens.
> >>>
> >>> Cannot open URL containing any of the wording 'microsoft support'.
> >>>
> >>> Note: I had a 'generic fake alert' trojan on 11/11 and eventually
> >>> cleared
> >>> all of it by running McAfee Antispyware and AVIRA anti virus products.
> >>>
> >>> Any help would be appreciated. Thanks.
>
>

Again, use another (uninfected) machine to access the pages, then transfer
any downloads to the problem machine via, e.g., CD or a flash drive/USB key.

RN in Boca wrote:
> Cannot open this page either ...using IE or Firefox.
>
> http://aumha.org/downloads/hijackthis.exe
>
>
>
>
> "PA Bear [MS MVP]" wrote:
>
>> Use another, uninfected computer or take the machine to a shop.
>>
>> RN in Boca wrote:
>>> Thanks. I'll look around. Some of these will not open, including the
>>> support.microsoft.com link. (that's the whole problem, in case I was not
>>> clear)
>>>
>>>
>>> "PA Bear [MS MVP]" wrote:
>>>
>>>> You have more work to do.
>>>>
>>>> Unexplained computer behavior may be caused by deceptive software
>>>> http://support.microsoft.com/kb/827315
>>>>
>>>> Run a /thorough/ check for hijackware, including posting your
>>>> hijackthis
>>>> log to an appropriate forum.
>>>>
>>>> Checking for/Help with Hijackware
>>>> http://aumha.org/a/parasite.htm
>>>> http://aumha.org/a/quickfix.htm
>>>> http://aumha.net/viewtopic.php?t=5878
>>>> http://wiki.castlecops.com/Malware_R...:_Introduction
>>>> http://mvps.org/winhelp2002/unwanted.htm
>>>> http://inetexplorer.mvps.org/data/prevention.htm
>>>> http://inetexplorer.mvps.org/tshoot.html
>>>> http://www.mvps.org/sramesh2k/Malware_Defence.htm
>>>> http://defendingyourmachine2.blogspot.com/
>>>> http://www.elephantboycomputers.com/...moving_Malware
>>>>
>>>> When all else fails, HijackThis v2.0.2
>>>> (http://aumha.org/downloads/hijackthis.exe) is the preferred tool to
>>>> use
>>>> (in conjunction with some other utilities). HijackThis will NOT fix
>>>> anything on its own, but it will help you to both identify and remove
>>>> any
>>>> hijackware/spyware with assistance from an expert. **Post your log to
>>>> http://spywarehammer.com/simplemachi...php?board=10.0,
>>>> http://forums.spybot.info/forumdisplay.php?f=22,
>>>> http://aumha.net/viewforum.php?f=30, or another appropriate forum for
>>>> review by an expert in such matters, not here.**
>>>>
>>>> If the procedures look too complex - and there is no shame in admitting
>>>> this isn't your cup of tea - take the machine to a local, reputable and
>>>> independent (i.e., not BigBoxStoreUSA or Geek Squad) computer repair
>>>> shop.
>>>> --
>>>> ~Robear Dyer (PA Bear)
>>>> MS MVP-IE, Mail, Security, Windows Desktop Experience - since 2002
>>>> AumHa VSOP & Admin http://aumha.net
>>>> DTS-L http://dts-l.net/
>>>>
>>>>
>>>> RN in Boca wrote:
>>>>> Home user with DSL
>>>>> MS XP SP3
>>>>> IE 7.0
>>>>> All other pages open fine. Temporarily disabled MS firewall...still
>>>>> happens.
>>>>>
>>>>> Cannot open URL containing any of the wording 'microsoft support'.
>>>>>
>>>>> Note: I had a 'generic fake alert' trojan on 11/11 and eventually
>>>>> cleared
>>>>> all of it by running McAfee Antispyware and AVIRA anti virus products.
>>>>>
>>>>> Any help would be appreciated. Thanks.