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Old 05-10-2008, 08:00 AM
Aharon
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Problem with IE7 and Norton Internet Security 2008

Shalom all my pals,

I just upgraded on my Vista Ultimate laptop to new Norton Internet Security
2008 to replace expired 2007 version. The expired version never gave me
problem past year.

This time after upgrade, I am being blocked from entering into FSF website
unless I put this website into "trusted sites" section.

Same thing for other few websites.

Also, I lost ability to download any legitimate file from any website such
as avsim or so on using IE7.

Strange thing is that I have no problem DOING ANYTHING I want when I am
using Mozialla Firefox.

If I try to go to any website in IE7, it freezes up. But no problem with
Firefox

I could not find any function on either Norton Internet Security 2008 or IE7
to disable anything so that I can use this website or any other website and
download anything. I suspect there is some advanced protection somewhere.

I tried to use Symantec support web site service but they would not
recognize Firefox and requires use of IE7 to get in meaning I am out of luck.

I called via live chat with Microsoft who said it is out of their department
and I should try more advanced department of Microsoft via PHONE!!!

Anybody got any idea to solve this problem so that I can use IE7 freely.

Regards,

Aharon

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Old 05-10-2008, 08:00 AM
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Old 05-10-2008, 09:00 AM
PA Bear [MS MVP]
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Re: Problem with IE7 and Norton Internet Security 2008

1. After making certain you have a copy of your Product Key, uninstall all
Norton software (including LiveUpdate) via Add/Remove Programs.

2. Enable the Windows Firewall.

NB: You're "working without a net" now: Don't to ANYTHING else online (e.g.,
browsing; reading email; chatting) except #3 through #5 below until your
anti-virus application has been installed and fully updated!

3. Run this removal tool:
http://service1.symantec.com/SUPPORT...05033108162039

4. Reboot and /immediately/ install Avira AntiVir* (free), or the 30-day
free trial version of, e.g., NOD32**, KAV7***

5. Manually update your new anti-virus application then run a full system
scan.

Do your problems persist now?

[Don't forget to subscribe to your new AV app or uninstall it then reinstall
the Norton application before the free-trial period expires! Should you
decide to reinstall the Norton application, I recommend not installing any
Norton Add-ons for a while.]

* http://www.free-av.com/
** www.eset.com/download/index.php
*** http://usa.kaspersky.com/trials/home.../anti-virus-7/
--
~Robear Dyer (PA Bear)
MS MVP-IE, Mail, Security, Windows Desktop Experience - since 2002
AumHa VSOP & Admin http://aumha.net
DTS-L http://dts-l.net/


Aharon wrote:
> Shalom all my pals,
>
> I just upgraded on my Vista Ultimate laptop to new Norton Internet
> Security
> 2008 to replace expired 2007 version. The expired version never gave me
> problem past year.
>
> This time after upgrade, I am being blocked from entering into FSF website
> unless I put this website into "trusted sites" section.
>
> Same thing for other few websites.
>
> Also, I lost ability to download any legitimate file from any website such
> as avsim or so on using IE7.
>
> Strange thing is that I have no problem DOING ANYTHING I want when I am
> using Mozialla Firefox.
>
> If I try to go to any website in IE7, it freezes up. But no problem with
> Firefox
>
> I could not find any function on either Norton Internet Security 2008 or
> IE7
> to disable anything so that I can use this website or any other website
> and
> download anything. I suspect there is some advanced protection somewhere.
>
> I tried to use Symantec support web site service but they would not
> recognize Firefox and requires use of IE7 to get in meaning I am out of
> luck.
>
> I called via live chat with Microsoft who said it is out of their
> department
> and I should try more advanced department of Microsoft via PHONE!!!
>
> Anybody got any idea to solve this problem so that I can use IE7 freely.
>
> Regards,
>
> Aharon


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