I recently reinstalled vista business, i uninstalled it before and waited for
sp1 to come out. When i use ie7 it works fine for the most part, but when i
exit the program and go back into it, it tells me it had crashed. If it is
not crashing why is it saying it is crashing? Also when i try to save to, it
stops responding and i don't understand why. i am updated on everything. any
suggestions?
thanks

What anti-virus application or security suite is installed? What
anti-spyware applications (other than Defender)? What third-party firewall
(if any)?

In no certain order:

How to troubleshoot Internet Explorer 7 issues in Windows Vista:
http://support.microsoft.com/kb/936215

How to optimize or reset Internet Explorer 7:
http://support.microsoft.com/kb/936213

Internet Explorer stops responding, stops working, or restarts (Guided Help)
http://support.microsoft.com/gp/pc_ie_intro
--
~Robear Dyer (PA Bear)
MS MVP-IE, Mail, Security, Windows Desktop Experience - since 2002
AumHa VSOP & Admin http://aumha.net
DTS-L http://dts-l.net/


Phyllis wrote:
> I recently reinstalled vista business, i uninstalled it before and waited
> for sp1 to come out. When i use ie7 it works fine for the most part, but
> when i exit the program and go back into it, it tells me it had crashed.
> If
> it is not crashing why is it saying it is crashing? Also when i try to
> save
> to, it stops responding and i don't understand why. i am updated on
> everything. any suggestions?
> thanks

"Phyllis" <Phyllis@discussions.microsoft.com> wrote in message
news:C43E80A1-A1A0-4EB4-81DE-2D9F69347409@microsoft.com...
>I recently reinstalled vista business, i uninstalled it before and waited
>for
> sp1 to come out. When i use ie7 it works fine for the most part, but when
> i
> exit the program and go back into it, it tells me it had crashed. If it is
> not crashing why is it saying it is crashing? Also when i try to save to,
> it
> stops responding and i don't understand why. i am updated on everything.
> any
> suggestions?
> thanks

I know of three causes for the vast majority of such problems:
1. You might have incompatible add-ons:
Go to Start | All Programs | Accessories | System Tools
and click Internet Explorer (No Add-ons).

2. Tools | Internet Options | Advanced
Scroll to the bottom and click Reset Internet Explorer Settings. Read this
article first:
How to use Reset Internet Explorer Settings (RIES):
http://support.microsoft.com/kb/923737
Note that the Reset IE Settings button will delete AutoComplete data (such
as passwords.) Do you have those backed up?

3. Malware already installed on the computer: Help with malware
All MS-MVP Sites.
http://aumha.org/a/parasite.htm
http://aumha.org/a/quickfix.htm
http://www.elephantboycomputers.com/...moving_Malware
http://mvps.org/winhelp2002/unwanted.htm
http://inetexplorer.mvps.org/darnit.html
http://www.mvps.org/sramesh2k/Malware_Defence.htm

Unexplained computer behavior may be caused by deceptive software.
http://support.microsoft.com/kb/827315

So How Did I Get Infected Anyway?
For quite a few people it's by installing programs like Messenger Plus,
whose ads for
malware don't identify the malware as such and try to convince you that you
owe it to the author. See also:
http://www.wilderssecurity.com/showthread.php?t=27971
Don't ever do a "default" install of anything. Always choose Custom and see
what else is being carried along. Don't install any extras you're not sure
of.

You might also try the steps here:
"Internet Explorer stops responding, stops working, or restarts"
http://support.microsoft.com/gp/pc_ie_intro

--
Frank Saunders MS-MVP IE,OE/WM
www.fjsmjs.com
Do not reply with email