i have bought a new pc with vista and when i use ie7 i cannot download
anything from any of the web sites i use, i dont think it has anything todo
with my router (Netgear dg834g)or McAfee (2007 version) because i have the
same version of McAfee on my old pc with windows xp and use ie7 on that pc
and i can download everything i want, normal browsing with the visa pc is
fine but when i try to download anything, it either says "connection to the
the server was reset" or it just closes the download window and does nothing,
any advice would be a great help.
Many thanks. Craig

Does your User Account have the necessary permissions/privileges to download
things?
--
~Robear Dyer (PA Bear)
MS MVP-IE, Mail, Security, Windows Desktop Experience - since 2002
AumHa VSOP & Admin http://aumha.net
DTS-L http://dts-l.net/

craigdp854 wrote:
> i have bought a new pc with vista and when i use ie7 i cannot download
> anything from any of the web sites i use, i dont think it has anything
> todo
> with my router (Netgear dg834g)or McAfee (2007 version) because i have the
> same version of McAfee on my old pc with windows xp and use ie7 on that pc
> and i can download everything i want, normal browsing with the visa pc is
> fine but when i try to download anything, it either says "connection to
> the
> the server was reset" or it just closes the download window and does
> nothing, any advice would be a great help.
> Many thanks. Craig

i think so, im am the admin, is there anything else thatr i have to select or
deselect to set the permissions correctly?

"PA Bear [MS MVP]" wrote:

> Does your User Account have the necessary permissions/privileges to download
> things?
> --
> ~Robear Dyer (PA Bear)
> MS MVP-IE, Mail, Security, Windows Desktop Experience - since 2002
> AumHa VSOP & Admin http://aumha.net
> DTS-L http://dts-l.net/
>
> craigdp854 wrote:
> > i have bought a new pc with vista and when i use ie7 i cannot download
> > anything from any of the web sites i use, i dont think it has anything
> > todo
> > with my router (Netgear dg834g)or McAfee (2007 version) because i have the
> > same version of McAfee on my old pc with windows xp and use ie7 on that pc
> > and i can download everything i want, normal browsing with the visa pc is
> > fine but when i try to download anything, it either says "connection to
> > the
> > the server was reset" or it just closes the download window and does
> > nothing, any advice would be a great help.
> > Many thanks. Craig
>
>

You're not in WinXP-land anymore <wink> and you need to stop thinking WinXP.
I think you'd best spend some time familiarizing yourself with Vista's
enhanced security features, Craig. Start | Help & Support is a good place
to start, or see http://windowshelp.microsoft.com/Win...S/default.mspx

Ideally, you should be running as a Standard User, not the Administrator nor
with Admin privileges. Here's a good KB article on User Account Control
(UAC): http://support.microsoft.com/kb/922708. Also see the User Accounts
section here: http://windowshelp.microsoft.com/Win.../security.mspx

With UAC enabled (recommended for your safety), IE is running in Protected
Mode, something else you need to understand:
http://windowshelp.microsoft.com/Win...013031033.mspx

Finally, here is a list of Vista-specific newsgroups where you can ask
questions and learn:

microsoft.public.windows.vista.administration_acco unts_passwords
microsoft.public.windows.vista.file_management
microsoft.public.windows.vista.games
microsoft.public.windows.vista.general
microsoft.public.windows.vista.hardware_assessment
microsoft.public.windows.vista.hardware_devices
microsoft.public.windows.vista.installation_setup
microsoft.public.windows.vista.mail
microsoft.public.windows.vista.music_pictures_vide o
microsoft.public.windows.vista.networking_sharing
microsoft.public.windows.vista.performance_mainten ance
microsoft.public.windows.vista.print_fax_scan
microsoft.public.windows.vista.security
--
~Robear Dyer (PA Bear)
MS MVP-IE, Mail, Security, Windows Desktop Experience - since 2002
AumHa VSOP & Admin http://aumha.net
DTS-L http://dts-l.net/


craigdp854 wrote:
> i think so, im am the admin, is there anything else thatr i have to select
> or deselect to set the permissions correctly?
>
> "PA Bear [MS MVP]" wrote:
>> Does your User Account have the necessary permissions/privileges to
>> download things?
>> --
>> craigdp854 wrote:
>>> i have bought a new pc with vista and when i use ie7 i cannot download
>>> anything from any of the web sites i use, i dont think it has anything
>>> todo
>>> with my router (Netgear dg834g)or McAfee (2007 version) because i have
>>> the
>>> same version of McAfee on my old pc with windows xp and use ie7 on that
>>> pc
>>> and i can download everything i want, normal browsing with the visa pc
>>> is
>>> fine but when i try to download anything, it either says "connection to
>>> the
>>> the server was reset" or it just closes the download window and does
>>> nothing, any advice would be a great help.
>>> Many thanks. Craig

McAfee is known to cause many problems. Sometimes they don’t show up
immediately.
Replace McAfee with the free AVG http://free.grisoft.com/ or Avast
http://www.avast.com/eng/avast_4_home.html, and Windows Firewall and Windows
Defender. Disabling McAfee is not enough. You need to completely uninstall
it.

McAfee Consumer Product Removal Tool
http://www.softpedia.com/get/Tweak/U...val-Tool.shtml
-------
*Report back, please*
[When responding to posts, please include the post(s) you are replying to so
that others may learn and benefit from the issue]

[How to ask a question]
http://support.microsoft.com/kb/555375
http://dts-l.net/goodpost.htm
http://oakroadsystems.com/genl/unice.htm


"craigdp854" <craigdp854@discussions.microsoft.com> wrote in message
news:597F3AAB-D62C-4837-986C-EB7B6601F65D@microsoft.com...
>i think so, im am the admin, is there anything else thatr i have to select
>or
> deselect to set the permissions correctly?
>
> "PA Bear [MS MVP]" wrote:
>
>> Does your User Account have the necessary permissions/privileges to
>> download
>> things?
>> --
>> ~Robear Dyer (PA Bear)
>> MS MVP-IE, Mail, Security, Windows Desktop Experience - since 2002
>> AumHa VSOP & Admin http://aumha.net
>> DTS-L http://dts-l.net/
>>
>> craigdp854 wrote:
>> > i have bought a new pc with vista and when i use ie7 i cannot download
>> > anything from any of the web sites i use, i dont think it has anything
>> > todo
>> > with my router (Netgear dg834g)or McAfee (2007 version) because i have
>> > the
>> > same version of McAfee on my old pc with windows xp and use ie7 on that
>> > pc
>> > and i can download everything i want, normal browsing with the visa pc
>> > is
>> > fine but when i try to download anything, it either says "connection to
>> > the
>> > the server was reset" or it just closes the download window and does
>> > nothing, any advice would be a great help.
>> > Many thanks. Craig
>>
>>

OK, thanks for the links, ill take a good look at all the stuff. I have been
using ie7 with UAC disabled prior to sending any of these msgs.
Again, thanks for taking the time to help me.
Craig

"PA Bear [MS MVP]" wrote:

> You're not in WinXP-land anymore <wink> and you need to stop thinking WinXP.
> I think you'd best spend some time familiarizing yourself with Vista's
> enhanced security features, Craig. Start | Help & Support is a good place
> to start, or see http://windowshelp.microsoft.com/Win...S/default.mspx
>
> Ideally, you should be running as a Standard User, not the Administrator nor
> with Admin privileges. Here's a good KB article on User Account Control
> (UAC): http://support.microsoft.com/kb/922708. Also see the User Accounts
> section here: http://windowshelp.microsoft.com/Win.../security.mspx
>
> With UAC enabled (recommended for your safety), IE is running in Protected
> Mode, something else you need to understand:
> http://windowshelp.microsoft.com/Win...013031033.mspx
>
> Finally, here is a list of Vista-specific newsgroups where you can ask
> questions and learn:
>
> microsoft.public.windows.vista.administration_acco unts_passwords
> microsoft.public.windows.vista.file_management
> microsoft.public.windows.vista.games
> microsoft.public.windows.vista.general
> microsoft.public.windows.vista.hardware_assessment
> microsoft.public.windows.vista.hardware_devices
> microsoft.public.windows.vista.installation_setup
> microsoft.public.windows.vista.mail
> microsoft.public.windows.vista.music_pictures_vide o
> microsoft.public.windows.vista.networking_sharing
> microsoft.public.windows.vista.performance_mainten ance
> microsoft.public.windows.vista.print_fax_scan
> microsoft.public.windows.vista.security
> --
> ~Robear Dyer (PA Bear)
> MS MVP-IE, Mail, Security, Windows Desktop Experience - since 2002
> AumHa VSOP & Admin http://aumha.net
> DTS-L http://dts-l.net/
>
>
> craigdp854 wrote:
> > i think so, im am the admin, is there anything else thatr i have to select
> > or deselect to set the permissions correctly?
> >
> > "PA Bear [MS MVP]" wrote:
> >> Does your User Account have the necessary permissions/privileges to
> >> download things?
> >> --
> >> craigdp854 wrote:
> >>> i have bought a new pc with vista and when i use ie7 i cannot download
> >>> anything from any of the web sites i use, i dont think it has anything
> >>> todo
> >>> with my router (Netgear dg834g)or McAfee (2007 version) because i have
> >>> the
> >>> same version of McAfee on my old pc with windows xp and use ie7 on that
> >>> pc
> >>> and i can download everything i want, normal browsing with the visa pc
> >>> is
> >>> fine but when i try to download anything, it either says "connection to
> >>> the
> >>> the server was reset" or it just closes the download window and does
> >>> nothing, any advice would be a great help.
> >>> Many thanks. Craig
>
>

I have done a complete factory reset, adding one programme at a time to see
what the effects were and McAfee has no effect, when i first had the vista pc
i used the 30day trial of norton and that gave me more problems than McAfee.
Because i used McAfee on my old pc's i just upgraded to the latest version.

"Bob" wrote:

> McAfee is known to cause many problems. Sometimes they don’t show up
> immediately.
> Replace McAfee with the free AVG http://free.grisoft.com/ or Avast
> http://www.avast.com/eng/avast_4_home.html, and Windows Firewall and Windows
> Defender. Disabling McAfee is not enough. You need to completely uninstall
> it.
>
> McAfee Consumer Product Removal Tool
> http://www.softpedia.com/get/Tweak/U...val-Tool.shtml
> -------
> *Report back, please*
> [When responding to posts, please include the post(s) you are replying to so
> that others may learn and benefit from the issue]
>
> [How to ask a question]
> http://support.microsoft.com/kb/555375
> http://dts-l.net/goodpost.htm
> http://oakroadsystems.com/genl/unice.htm
>
>
> "craigdp854" <craigdp854@discussions.microsoft.com> wrote in message
> news:597F3AAB-D62C-4837-986C-EB7B6601F65D@microsoft.com...
> >i think so, im am the admin, is there anything else thatr i have to select
> >or
> > deselect to set the permissions correctly?
> >
> > "PA Bear [MS MVP]" wrote:
> >
> >> Does your User Account have the necessary permissions/privileges to
> >> download
> >> things?
> >> --
> >> ~Robear Dyer (PA Bear)
> >> MS MVP-IE, Mail, Security, Windows Desktop Experience - since 2002
> >> AumHa VSOP & Admin http://aumha.net
> >> DTS-L http://dts-l.net/
> >>
> >> craigdp854 wrote:
> >> > i have bought a new pc with vista and when i use ie7 i cannot download
> >> > anything from any of the web sites i use, i dont think it has anything
> >> > todo
> >> > with my router (Netgear dg834g)or McAfee (2007 version) because i have
> >> > the
> >> > same version of McAfee on my old pc with windows xp and use ie7 on that
> >> > pc
> >> > and i can download everything i want, normal browsing with the visa pc
> >> > is
> >> > fine but when i try to download anything, it either says "connection to
> >> > the
> >> > the server was reset" or it just closes the download window and does
> >> > nothing, any advice would be a great help.
> >> > Many thanks. Craig
> >>
> >>
>
>

Aha! Follow these steps, in order, Craig:

1. Uninstall the McAfee application again via Add/Remove Programs, then run
the McAfee removal tool:
http://service.mcafee.com/FAQDocumen...e&type=TS&ia=1

2. If you've not yet uninstalled the Norton application *and* "LiveUpdate"
via Add/Remove Programs, please do so now, then run this removal tool and
reboot the machine:
http://service1.symantec.com/SUPPORT...05033108162039

3. Now reinstall the McAfee application.

Norton and McAfee applications are notorious for not uninstalling cleanly.
After running the McAfee removal tool in Step #1, take a look at the log
created (before you delete it) to get an idea of what had been left behind.
Norton is much worse but I don't think there's a log created.

Let us know how you make out.
--
~PA Bear


craigdp854 wrote:
> I have done a complete factory reset, adding one programme at a time to
> see
> what the effects were and McAfee has no effect, when i first had the vista
> pc i used the 30day trial of norton and that gave me more problems than
> McAfee. Because i used McAfee on my old pc's i just upgraded to the latest
> version.
>
> "Bob" wrote:
>
>> McAfee is known to cause many problems. Sometimes they don’t show up
>> immediately.
>> Replace McAfee with the free AVG http://free.grisoft.com/ or Avast
>> http://www.avast.com/eng/avast_4_home.html, and Windows Firewall and
>> Windows Defender. Disabling McAfee is not enough. You need to completely
>> uninstall it.
>>
>> McAfee Consumer Product Removal Tool
>> http://www.softpedia.com/get/Tweak/U...val-Tool.shtml
>> -------
>> *Report back, please*
>> [When responding to posts, please include the post(s) you are replying to
>> so that others may learn and benefit from the issue]
>>
>> [How to ask a question]
>> http://support.microsoft.com/kb/555375
>> http://dts-l.net/goodpost.htm
>> http://oakroadsystems.com/genl/unice.htm
>>
>>
>> "craigdp854" <craigdp854@discussions.microsoft.com> wrote in message
>> news:597F3AAB-D62C-4837-986C-EB7B6601F65D@microsoft.com...
>>> i think so, im am the admin, is there anything else thatr i have to
>>> select
>>> or
>>> deselect to set the permissions correctly?
>>>
>>> "PA Bear [MS MVP]" wrote:
>>>
>>>> Does your User Account have the necessary permissions/privileges to
>>>> download
>>>> things?
>>>> --
>>>> ~Robear Dyer (PA Bear)
>>>> MS MVP-IE, Mail, Security, Windows Desktop Experience - since 2002
>>>> AumHa VSOP & Admin http://aumha.net
>>>> DTS-L http://dts-l.net/
>>>>
>>>> craigdp854 wrote:
>>>>> i have bought a new pc with vista and when i use ie7 i cannot download
>>>>> anything from any of the web sites i use, i dont think it has anything
>>>>> todo
>>>>> with my router (Netgear dg834g)or McAfee (2007 version) because i have
>>>>> the
>>>>> same version of McAfee on my old pc with windows xp and use ie7 on
>>>>> that
>>>>> pc
>>>>> and i can download everything i want, normal browsing with the visa
>>>>> pc
>>>>> is
>>>>> fine but when i try to download anything, it either says "connection
>>>>> to
>>>>> the
>>>>> the server was reset" or it just closes the download window and does
>>>>> nothing, any advice would be a great help.
>>>>> Many thanks. Craig

Sorry to butt in and top post but he will need help seeing the log in Step
#1 below, I still could not view the log after removal completion, although
the option was there. The dialog box to reboot came up so fast after the
McAfee removal it disabled the view log button. How do you get around
this? Again apoligies.

"PA Bear [MS MVP]" <PABearMVP******.com> wrote in message
news:uB8OXm3hIHA.1168@TK2MSFTNGP02.phx.gbl...
> Aha! Follow these steps, in order, Craig:
>
> 1. Uninstall the McAfee application again via Add/Remove Programs, then
> run the McAfee removal tool:
> http://service.mcafee.com/FAQDocumen...e&type=TS&ia=1
>
> 2. If you've not yet uninstalled the Norton application *and* "LiveUpdate"
> via Add/Remove Programs, please do so now, then run this removal tool and
> reboot the machine:
> http://service1.symantec.com/SUPPORT...05033108162039
>
> 3. Now reinstall the McAfee application.
>
> Norton and McAfee applications are notorious for not uninstalling cleanly.
> After running the McAfee removal tool in Step #1, take a look at the log
> created (before you delete it) to get an idea of what had been left
> behind. Norton is much worse but I don't think there's a log created.
>
> Let us know how you make out.
> --
> ~PA Bear
>
>
> craigdp854 wrote:
>> I have done a complete factory reset, adding one programme at a time to
>> see
>> what the effects were and McAfee has no effect, when i first had the
>> vista
>> pc i used the 30day trial of norton and that gave me more problems than
>> McAfee. Because i used McAfee on my old pc's i just upgraded to the
>> latest
>> version.
>>
>> "Bob" wrote:
>>
>>> McAfee is known to cause many problems. Sometimes they don’t show up
>>> immediately.
>>> Replace McAfee with the free AVG http://free.grisoft.com/ or Avast
>>> http://www.avast.com/eng/avast_4_home.html, and Windows Firewall and
>>> Windows Defender. Disabling McAfee is not enough. You need to completely
>>> uninstall it.
>>>
>>> McAfee Consumer Product Removal Tool
>>> http://www.softpedia.com/get/Tweak/U...val-Tool.shtml
>>> -------
>>> *Report back, please*
>>> [When responding to posts, please include the post(s) you are replying
>>> to
>>> so that others may learn and benefit from the issue]
>>>
>>> [How to ask a question]
>>> http://support.microsoft.com/kb/555375
>>> http://dts-l.net/goodpost.htm
>>> http://oakroadsystems.com/genl/unice.htm
>>>
>>>
>>> "craigdp854" <craigdp854@discussions.microsoft.com> wrote in message
>>> news:597F3AAB-D62C-4837-986C-EB7B6601F65D@microsoft.com...
>>>> i think so, im am the admin, is there anything else thatr i have to
>>>> select
>>>> or
>>>> deselect to set the permissions correctly?
>>>>
>>>> "PA Bear [MS MVP]" wrote:
>>>>
>>>>> Does your User Account have the necessary permissions/privileges to
>>>>> download
>>>>> things?
>>>>> --
>>>>> ~Robear Dyer (PA Bear)
>>>>> MS MVP-IE, Mail, Security, Windows Desktop Experience - since 2002
>>>>> AumHa VSOP & Admin http://aumha.net
>>>>> DTS-L http://dts-l.net/
>>>>>
>>>>> craigdp854 wrote:
>>>>>> i have bought a new pc with vista and when i use ie7 i cannot
>>>>>> download
>>>>>> anything from any of the web sites i use, i dont think it has
>>>>>> anything
>>>>>> todo
>>>>>> with my router (Netgear dg834g)or McAfee (2007 version) because i
>>>>>> have
>>>>>> the
>>>>>> same version of McAfee on my old pc with windows xp and use ie7 on
>>>>>> that
>>>>>> pc
>>>>>> and i can download everything i want, normal browsing with the visa
>>>>>> pc
>>>>>> is
>>>>>> fine but when i try to download anything, it either says "connection
>>>>>> to
>>>>>> the
>>>>>> the server was reset" or it just closes the download window and does
>>>>>> nothing, any advice would be a great help.
>>>>>> Many thanks. Craig
>

Don't reboot immediately when you see the prompt.

WMB wrote:
> Sorry to butt in and top post but he will need help seeing the log in Step
> #1 below, I still could not view the log after removal completion,
> although
> the option was there. The dialog box to reboot came up so fast after the
> McAfee removal it disabled the view log button. How do you get around
> this? Again apoligies.
>
> "PA Bear [MS MVP]" <PABearMVP******.com> wrote in message
> news:uB8OXm3hIHA.1168@TK2MSFTNGP02.phx.gbl...
>> Aha! Follow these steps, in order, Craig:
>>
>> 1. Uninstall the McAfee application again via Add/Remove Programs, then
>> run the McAfee removal tool:
>> http://service.mcafee.com/FAQDocumen...e&type=TS&ia=1
>>
>> 2. If you've not yet uninstalled the Norton application *and*
>> "LiveUpdate"
>> via Add/Remove Programs, please do so now, then run this removal tool and
>> reboot the machine:
>> http://service1.symantec.com/SUPPORT...05033108162039
>>
>> 3. Now reinstall the McAfee application.
>>
>> Norton and McAfee applications are notorious for not uninstalling
>> cleanly.
>> After running the McAfee removal tool in Step #1, take a look at the log
>> created (before you delete it) to get an idea of what had been left
>> behind. Norton is much worse but I don't think there's a log created.
>>
>> Let us know how you make out.
>> --
>> ~PA Bear
>>
>>
>> craigdp854 wrote:
>>> I have done a complete factory reset, adding one programme at a time to
>>> see
>>> what the effects were and McAfee has no effect, when i first had the
>>> vista
>>> pc i used the 30day trial of norton and that gave me more problems than
>>> McAfee. Because i used McAfee on my old pc's i just upgraded to the
>>> latest
>>> version.
>>>
>>> "Bob" wrote:
>>>
>>>> McAfee is known to cause many problems. Sometimes they don’t show up
>>>> immediately.
>>>> Replace McAfee with the free AVG http://free.grisoft.com/ or Avast
>>>> http://www.avast.com/eng/avast_4_home.html, and Windows Firewall and
>>>> Windows Defender. Disabling McAfee is not enough. You need to
>>>> completely
>>>> uninstall it.
>>>>
>>>> McAfee Consumer Product Removal Tool
>>>> http://www.softpedia.com/get/Tweak/U...val-Tool.shtml
>>>> -------
>>>> *Report back, please*
>>>> [When responding to posts, please include the post(s) you are replying
>>>> to
>>>> so that others may learn and benefit from the issue]
>>>>
>>>> [How to ask a question]
>>>> http://support.microsoft.com/kb/555375
>>>> http://dts-l.net/goodpost.htm
>>>> http://oakroadsystems.com/genl/unice.htm
>>>>
>>>>
>>>> "craigdp854" <craigdp854@discussions.microsoft.com> wrote in message
>>>> news:597F3AAB-D62C-4837-986C-EB7B6601F65D@microsoft.com...
>>>>> i think so, im am the admin, is there anything else thatr i have to
>>>>> select
>>>>> or
>>>>> deselect to set the permissions correctly?
>>>>>
>>>>> "PA Bear [MS MVP]" wrote:
>>>>>
>>>>>> Does your User Account have the necessary permissions/privileges to
>>>>>> download
>>>>>> things?
>>>>>> --
>>>>>> ~Robear Dyer (PA Bear)
>>>>>> MS MVP-IE, Mail, Security, Windows Desktop Experience - since 2002
>>>>>> AumHa VSOP & Admin http://aumha.net
>>>>>> DTS-L http://dts-l.net/
>>>>>>
>>>>>> craigdp854 wrote:
>>>>>>> i have bought a new pc with vista and when i use ie7 i cannot
>>>>>>> download
>>>>>>> anything from any of the web sites i use, i dont think it has
>>>>>>> anything
>>>>>>> todo
>>>>>>> with my router (Netgear dg834g)or McAfee (2007 version) because i
>>>>>>> have
>>>>>>> the
>>>>>>> same version of McAfee on my old pc with windows xp and use ie7 on
>>>>>>> that
>>>>>>> pc
>>>>>>> and i can download everything i want, normal browsing with the visa
>>>>>>> pc
>>>>>>> is
>>>>>>> fine but when i try to download anything, it either says "connection
>>>>>>> to
>>>>>>> the
>>>>>>> the server was reset" or it just closes the download window and does
>>>>>>> nothing, any advice would be a great help.
>>>>>>> Many thanks. Craig