I don't know what else to do? I've tried disabling add-ons and resetting the
browser and still can't connect to the net. Yahoo messenger, Skype and MSN
are all online and even this service but my problem seems to be limited to
the Internet explorer. It just won't get through. Keeps giving me 'internet
explorer cannot display webpage'. I have Vista Basic and Iam sure its the
latest IE browser that I've got here. Anyone can help me? Oh yeah I have
just installed the latest Windows Updates yesterday afternoon and from then
I've been having this problem. Please can someone advice me on what next to
do?

Error message after you install a Windows Internet Explorer 7 update from
Windows Update or from Microsoft Update: "Webpage cannot be displayed":
http://support.microsoft.com/kb/942818

If tweaking your third-party firewall's settings don't help, try the
following:

1. Disable your anti-virus application, any real-time protection provided by
an anti-spyware application (except for Windows Defender; includes Spybot Tea
Timer, SpySweeper Guards, AVG AS guard.exe, etc.), disable any third-party
firewall AND enable the Windows Firewall.

NB: You're "working without a net" now: Don't to ANYTHING else online (e.g.,
browsing; reading email; chatting) except #4 below until your anti-virus
application has been re-enabled! If you're running ZA Free firewall, you may
need to uninstall it instead of disabling it.

2. Uninstall "Security Update for Windows Internet Explorer 7 (KB944533)"
via Add/Remove Programs (make sure Show Updates box is checked at top right)
and reboot.

3. Re-do #1 above.

4. Open Windows Update and install any Critical Updates offered (e.g.,
KB944533).

5. Reboot > Make sure everything in #1 above is enabled again and, if
applicable, disable the Windows Firewall and enable your third-party firewall.
--
~Robear Dyer (PA Bear)
MS MVP-IE, Mail, Security, Windows Desktop Experience - since 2002
AumHa VSOP & Admin http://aumha.net
DTS-L http://dts-l.net/


"Fiji Flyer" wrote:

> I don't know what else to do? I've tried disabling add-ons and resetting the
> browser and still can't connect to the net. Yahoo messenger, Skype and MSN
> are all online and even this service but my problem seems to be limited to
> the Internet explorer. It just won't get through. Keeps giving me 'internet
> explorer cannot display webpage'. I have Vista Basic and Iam sure its the
> latest IE browser that I've got here. Anyone can help me? Oh yeah I have
> just installed the latest Windows Updates yesterday afternoon and from then
> I've been having this problem. Please can someone advice me on what next to
> do?
>
>

To begin the process I was quoted by PA Bear I need to disable my
anti-virus. Can someone show me where to do that. I looked around the
security centre and can't find anything there. Help and support suggested to
seek the help section that came with my anti-virus. I still can't find that.
Surely there must be someway of disabling this thing. I have a vista basic
and AVG free version. Please help. All this is to do with fixing my IE
browser.
"Fiji Flyer" <fswann@connect.com.fj> wrote in message
news:eNB05vFcIHA.4696@TK2MSFTNGP05.phx.gbl...
>I don't know what else to do? I've tried disabling add-ons and resetting
>the browser and still can't connect to the net. Yahoo messenger, Skype and
>MSN are all online and even this service but my problem seems to be limited
>to the Internet explorer. It just won't get through. Keeps giving me
>'internet explorer cannot display webpage'. I have Vista Basic and Iam sure
>its the latest IE browser that I've got here. Anyone can help me? Oh yeah I
>have just installed the latest Windows Updates yesterday afternoon and from
>then I've been having this problem. Please can someone advice me on what
>next to do?

I can't phacken believe it. I disabled the antivirus via windows
defender>tools>software explorer>programs at start up>AVG>disable. Then I
uninstalled Security Update for Win IE 7 (KB944533) then I
rebooted/restarted. Then tried to disable again but didn't have to cause it
was still disabled as I expected so anyway did steps 4 & 5 and still IE
browser still doesn't phucken work. What the phuck is going on. Was this
supposed to be an update or a hijack? Now how the hell do I get to the net
to find another browser. I've had enough of this bull****.

"Fiji Flyer" <fswann@connect.com.fj> wrote in message
news:Of2oT5HcIHA.4968@TK2MSFTNGP02.phx.gbl...
> To begin the process I was quoted by PA Bear I need to disable my
> anti-virus. Can someone show me where to do that. I looked around the
> security centre and can't find anything there. Help and support suggested
> to seek the help section that came with my anti-virus. I still can't find
> that. Surely there must be someway of disabling this thing. I have a vista
> basic and AVG free version. Please help. All this is to do with fixing my
> IE browser.
> "Fiji Flyer" <fswann@connect.com.fj> wrote in message
> news:eNB05vFcIHA.4696@TK2MSFTNGP05.phx.gbl...
>>I don't know what else to do? I've tried disabling add-ons and resetting
>>the browser and still can't connect to the net. Yahoo messenger, Skype and
>>MSN are all online and even this service but my problem seems to be
>>limited to the Internet explorer. It just won't get through. Keeps giving
>>me 'internet explorer cannot display webpage'. I have Vista Basic and Iam
>>sure its the latest IE browser that I've got here. Anyone can help me? Oh
>>yeah I have just installed the latest Windows Updates yesterday afternoon
>>and from then I've been having this problem. Please can someone advice me
>>on what next to do?
>

Hi,
To prevent AVG from loading at startup, for testing purposes, go to Start>
Run> (type in) msconfig> Startup tab. Uncheck AVG components. There should
be several. Restart the computer.

Also, it would be helpful if you quoted the message you are replying to (in
this case PA Bear's answer.)

Don
[MS MVP- IE]

"Fiji Flyer" <fswann@connect.com.fj> wrote in message
news:Of2oT5HcIHA.4968@TK2MSFTNGP02.phx.gbl...
> To begin the process I was quoted by PA Bear I need to disable my
> anti-virus. Can someone show me where to do that. I looked around the
> security centre and can't find anything there. Help and support suggested
to
> seek the help section that came with my anti-virus. I still can't find
that.
> Surely there must be someway of disabling this thing. I have a vista basic
> and AVG free version. Please help. All this is to do with fixing my IE
> browser.

> "Fiji Flyer" <fswann@connect.com.fj> wrote in message
> news:eNB05vFcIHA.4696@TK2MSFTNGP05.phx.gbl...
> >I don't know what else to do? I've tried disabling add-ons and resetting
> >the browser and still can't connect to the net. Yahoo messenger, Skype
and
> >MSN are all online and even this service but my problem seems to be
limited
> >to the Internet explorer. It just won't get through. Keeps giving me
> >'internet explorer cannot display webpage'. I have Vista Basic and Iam
sure
> >its the latest IE browser that I've got here. Anyone can help me? Oh yeah
I
> >have just installed the latest Windows Updates yesterday afternoon and
from
> >then I've been having this problem. Please can someone advice me on what
> >next to do?

You should have posted this as a Reply To my post, FF. Also, please do not
Edit the subject of your threads in replies.

Right-click on the AVG icon in the Notification Area (to the left of the
clock) and select "Quit AVG (Free) Control Center".
--
~Robear Dyer (PA Bear)
MS MVP-IE, Mail, Security, Windows Desktop Experience - since 2002
AumHa VSOP & Admin http://aumha.net
DTS-L http://dts-l.net/


Fiji Flyer wrote:
> To begin the process I was quoted by PA Bear I need to disable my
> anti-virus. Can someone show me where to do that. I looked around the
> security centre and can't find anything there. Help and support suggested
> to
> seek the help section that came with my anti-virus. I still can't find
> that.
> Surely there must be someway of disabling this thing. I have a vista basic
> and AVG free version. Please help. All this is to do with fixing my IE
> browser.
<paste>
PA Bear [MS-MVP] wrote:
> Error message after you install a Windows Internet Explorer 7 update from
> Windows Update or from Microsoft Update: "Webpage cannot be displayed":
> http://support.microsoft.com/kb/942818
>
> If tweaking your third-party firewall's settings don't help, try the
> following:
>
> 1. Disable your anti-virus application, any real-time protection provided
> by
> an anti-spyware application (except for Windows Defender; includes Spybot
> Tea Timer, SpySweeper Guards, AVG AS guard.exe, etc.), disable any
> third-party firewall AND enable the Windows Firewall.
>
> NB: You're "working without a net" now: Don't to ANYTHING else online
> (e.g.,
> browsing; reading email; chatting) except #4 below until your anti-virus
> application has been re-enabled! If you're running ZA Free firewall, you
> may need to uninstall it instead of disabling it.
>
> 2. Uninstall "Security Update for Windows Internet Explorer 7 (KB944533)"
> via Add/Remove Programs (make sure Show Updates box is checked at top
> right)
> and reboot.
>
> 3. Re-do #1 above.
>
> 4. Open Windows Update and install any Critical Updates offered (e.g.,
> KB944533).
>
> 5. Reboot > Make sure everything in #1 above is enabled again and, if
> applicable, disable the Windows Firewall and enable your third-party
> firewall.
>> I don't know what else to do? I've tried disabling add-ons and resetting
>> the browser and still can't connect to the net. Yahoo messenger, Skype
>> and
>> MSN are all online and even this service but my problem seems to be
>> limited to the Internet explorer. It just won't get through. Keeps giving
>> me 'internet explorer cannot display webpage'. I have Vista Basic and Iam
>> sure its the latest IE browser that I've got here. Anyone can help me? Oh
>> yeah I have just installed the latest Windows Updates yesterday afternoon
>> and from then I've been having this problem. Please can someone advice me
>> on what next to do?

I did all those steps outlined but still my browser IE 'cannot display
webpage'. Anymore suggestions.

"PA Bear [MS-MVP]" <PABearMSMVP@discussions.microsoft.com> wrote in message
news:E47D7B3E-D63F-417C-9F9D-E7BE2A60FD12@microsoft.com...
> Error message after you install a Windows Internet Explorer 7 update from
> Windows Update or from Microsoft Update: "Webpage cannot be displayed":
> http://support.microsoft.com/kb/942818
>
> If tweaking your third-party firewall's settings don't help, try the
> following:
>
> 1. Disable your anti-virus application, any real-time protection provided
> by
> an anti-spyware application (except for Windows Defender; includes Spybot
> Tea
> Timer, SpySweeper Guards, AVG AS guard.exe, etc.), disable any third-party
> firewall AND enable the Windows Firewall.
>
> NB: You're "working without a net" now: Don't to ANYTHING else online
> (e.g.,
> browsing; reading email; chatting) except #4 below until your anti-virus
> application has been re-enabled! If you're running ZA Free firewall, you
> may
> need to uninstall it instead of disabling it.
>
> 2. Uninstall "Security Update for Windows Internet Explorer 7 (KB944533)"
> via Add/Remove Programs (make sure Show Updates box is checked at top
> right)
> and reboot.
>
> 3. Re-do #1 above.
>
> 4. Open Windows Update and install any Critical Updates offered (e.g.,
> KB944533).
>
> 5. Reboot > Make sure everything in #1 above is enabled again and, if
> applicable, disable the Windows Firewall and enable your third-party
> firewall.
> --
> ~Robear Dyer (PA Bear)
> MS MVP-IE, Mail, Security, Windows Desktop Experience - since 2002
> AumHa VSOP & Admin http://aumha.net
> DTS-L http://dts-l.net/
>
>
> "Fiji Flyer" wrote:
>
>> I don't know what else to do? I've tried disabling add-ons and resetting
>> the
>> browser and still can't connect to the net. Yahoo messenger, Skype and
>> MSN
>> are all online and even this service but my problem seems to be limited
>> to
>> the Internet explorer. It just won't get through. Keeps giving me
>> 'internet
>> explorer cannot display webpage'. I have Vista Basic and Iam sure its the
>> latest IE browser that I've got here. Anyone can help me? Oh yeah I have
>> just installed the latest Windows Updates yesterday afternoon and from
>> then
>> I've been having this problem. Please can someone advice me on what next
>> to
>> do?
>>
>>

I've done these steps four times already and still nothing has changed with
regards to IE browser. Keeps telling me "internet explorer cannot display
webpage". I tried other web addresses as well and still the same thing.
However I noticed a few things that I didn't earlier on which I'd just like
to share with in case it may make a difference.
I began 'disabling' AVG(free)anti-virus by right clicking its icon in the
notification tray area(beside the clock) and this time also removing it from
start up programs via Start>Run>(type)msconfig>startup tab>uncheck AVG box.
Then I checked Security Centre and clicking under "malware" found that AVG
is still on and scanning. Wasn't it supposed to be "off" and showing a red
light considering I just disabled it. Also under the "firewall" the Norton
firewall is still reported to be on although outdated. Even though outdated
could it still affect these steps PA BEAR suggested below. If so please
advice me on how to disable this outdated Norton firewall. I tried
right-clicking its icon in the notification tray but no quit option like the
AVG. Should I just uninstall the whole Norton package to make sure its
firewall is out of the picture completely. What do you think? PA BEAR? BTW I
really appreciate your time and patience. Thank you.

"Fiji Flyer" <fswann@connect.com.fj> wrote in message
news:esazzdNcIHA.1208@TK2MSFTNGP05.phx.gbl...
>I did all those steps outlined but still my browser IE 'cannot display
>webpage'. Anymore suggestions.
>
> "PA Bear [MS-MVP]" <PABearMSMVP@discussions.microsoft.com> wrote in
> message news:E47D7B3E-D63F-417C-9F9D-E7BE2A60FD12@microsoft.com...
>> Error message after you install a Windows Internet Explorer 7 update from
>> Windows Update or from Microsoft Update: "Webpage cannot be displayed":
>> http://support.microsoft.com/kb/942818
>>
>> If tweaking your third-party firewall's settings don't help, try the
>> following:
>>
>> 1. Disable your anti-virus application, any real-time protection provided
>> by
>> an anti-spyware application (except for Windows Defender; includes Spybot
>> Tea
>> Timer, SpySweeper Guards, AVG AS guard.exe, etc.), disable any
>> third-party
>> firewall AND enable the Windows Firewall.
>>
>> NB: You're "working without a net" now: Don't to ANYTHING else online
>> (e.g.,
>> browsing; reading email; chatting) except #4 below until your anti-virus
>> application has been re-enabled! If you're running ZA Free firewall, you
>> may
>> need to uninstall it instead of disabling it.
>>
>> 2. Uninstall "Security Update for Windows Internet Explorer 7 (KB944533)"
>> via Add/Remove Programs (make sure Show Updates box is checked at top
>> right)
>> and reboot.
>>
>> 3. Re-do #1 above.
>>
>> 4. Open Windows Update and install any Critical Updates offered (e.g.,
>> KB944533).
>>
>> 5. Reboot > Make sure everything in #1 above is enabled again and, if
>> applicable, disable the Windows Firewall and enable your third-party
>> firewall.
>> --
>> ~Robear Dyer (PA Bear)
>> MS MVP-IE, Mail, Security, Windows Desktop Experience - since 2002
>> AumHa VSOP & Admin http://aumha.net
>> DTS-L http://dts-l.net/
>>
>>
>> "Fiji Flyer" wrote:
>>
>>> I don't know what else to do? I've tried disabling add-ons and resetting
>>> the
>>> browser and still can't connect to the net. Yahoo messenger, Skype and
>>> MSN
>>> are all online and even this service but my problem seems to be limited
>>> to
>>> the Internet explorer. It just won't get through. Keeps giving me
>>> 'internet
>>> explorer cannot display webpage'. I have Vista Basic and Iam sure its
>>> the
>>> latest IE browser that I've got here. Anyone can help me? Oh yeah I have
>>> just installed the latest Windows Updates yesterday afternoon and from
>>> then
>>> I've been having this problem. Please can someone advice me on what next
>>> to
>>> do?
>>>
>>>
>

[X-post to Windows Update newsgroup]

1. Uninstall any listed Norton applications (including LiveUpdate) via
Add/Remove Programs.

2. Download/run the Norton removal tool:
http://service1.symantec.com/SUPPORT...05033108162039

3. Reboot (IMPORTANT!)

If the behavior persists now, repeat Steps #1 through #5 in my previous
reply.
--
~PA Bear


Fiji Flyer wrote:
> I've done these steps four times already and still nothing has changed
> with
> regards to IE browser. Keeps telling me "internet explorer cannot display
> webpage". I tried other web addresses as well and still the same thing.
> However I noticed a few things that I didn't earlier on which I'd just
> like
> to share with in case it may make a difference.
> I began 'disabling' AVG(free)anti-virus by right clicking its icon in the
> notification tray area(beside the clock) and this time also removing it
> from
> start up programs via Start>Run>(type)msconfig>startup tab>uncheck AVG
> box.
> Then I checked Security Centre and clicking under "malware" found that AVG
> is still on and scanning. Wasn't it supposed to be "off" and showing a red
> light considering I just disabled it. Also under the "firewall" the Norton
> firewall is still reported to be on although outdated. Even though
> outdated
> could it still affect these steps PA BEAR suggested below. If so please
> advice me on how to disable this outdated Norton firewall. I tried
> right-clicking its icon in the notification tray but no quit option like
> the
> AVG. Should I just uninstall the whole Norton package to make sure its
> firewall is out of the picture completely. What do you think? PA BEAR? BTW
> I
> really appreciate your time and patience. Thank you.
>
> "Fiji Flyer" <fswann@connect.com.fj> wrote in message
> news:esazzdNcIHA.1208@TK2MSFTNGP05.phx.gbl...
>> I did all those steps outlined but still my browser IE 'cannot display
>> webpage'. Anymore suggestions.
>>
>> "PA Bear [MS-MVP]" <PABearMSMVP@discussions.microsoft.com> wrote in
>> message news:E47D7B3E-D63F-417C-9F9D-E7BE2A60FD12@microsoft.com...
>>> Error message after you install a Windows Internet Explorer 7 update
>>> from
>>> Windows Update or from Microsoft Update: "Webpage cannot be displayed":
>>> http://support.microsoft.com/kb/942818
>>>
>>> If tweaking your third-party firewall's settings don't help, try the
>>> following:
>>>
>>> 1. Disable your anti-virus application, any real-time protection
>>> provided
>>> by
>>> an anti-spyware application (except for Windows Defender; includes
>>> Spybot
>>> Tea
>>> Timer, SpySweeper Guards, AVG AS guard.exe, etc.), disable any
>>> third-party
>>> firewall AND enable the Windows Firewall.
>>>
>>> NB: You're "working without a net" now: Don't to ANYTHING else online
>>> (e.g.,
>>> browsing; reading email; chatting) except #4 below until your anti-virus
>>> application has been re-enabled! If you're running ZA Free firewall,
>>> you
>>> may
>>> need to uninstall it instead of disabling it.
>>>
>>> 2. Uninstall "Security Update for Windows Internet Explorer 7
>>> (KB944533)"
>>> via Add/Remove Programs (make sure Show Updates box is checked at top
>>> right)
>>> and reboot.
>>>
>>> 3. Re-do #1 above.
>>>
>>> 4. Open Windows Update and install any Critical Updates offered (e.g.,
>>> KB944533).
>>>
>>> 5. Reboot > Make sure everything in #1 above is enabled again and, if
>>> applicable, disable the Windows Firewall and enable your third-party
>>> firewall.
>>> --
>>> ~Robear Dyer (PA Bear)
>>> MS MVP-IE, Mail, Security, Windows Desktop Experience - since 2002
>>> AumHa VSOP & Admin http://aumha.net
>>> DTS-L http://dts-l.net/
>>>
>>>
>>> "Fiji Flyer" wrote:
>>>
>>>> I don't know what else to do? I've tried disabling add-ons and
>>>> resetting
>>>> the
>>>> browser and still can't connect to the net. Yahoo messenger, Skype and
>>>> MSN
>>>> are all online and even this service but my problem seems to be limited
>>>> to
>>>> the Internet explorer. It just won't get through. Keeps giving me
>>>> 'internet
>>>> explorer cannot display webpage'. I have Vista Basic and Iam sure its
>>>> the
>>>> latest IE browser that I've got here. Anyone can help me? Oh yeah I
>>>> have
>>>> just installed the latest Windows Updates yesterday afternoon and from
>>>> then
>>>> I've been having this problem. Please can someone advice me on what
>>>> next
>>>> to
>>>> do?

There has to be a bug in Vista Windows update KB938371. I'm getting the
exact same error and when I restore to a point before that update, Internet
Explorer starts working again. If I reinstall KB938371, the same error
happens again.

I'm running Symantec AntiVirus v 10.2 build 276, but any Microsoft Vista
update should be compatible with any version of Symantec Antivirus.



"PA Bear [MS MVP]" wrote:

> [X-post to Windows Update newsgroup]
>
> 1. Uninstall any listed Norton applications (including LiveUpdate) via
> Add/Remove Programs.
>
> 2. Download/run the Norton removal tool:
> http://service1.symantec.com/SUPPORT...05033108162039
>
> 3. Reboot (IMPORTANT!)
>
> If the behavior persists now, repeat Steps #1 through #5 in my previous
> reply.
> --
> ~PA Bear
>
>
> Fiji Flyer wrote:
> > I've done these steps four times already and still nothing has changed
> > with
> > regards to IE browser. Keeps telling me "internet explorer cannot display
> > webpage". I tried other web addresses as well and still the same thing.
> > However I noticed a few things that I didn't earlier on which I'd just
> > like
> > to share with in case it may make a difference.
> > I began 'disabling' AVG(free)anti-virus by right clicking its icon in the
> > notification tray area(beside the clock) and this time also removing it
> > from
> > start up programs via Start>Run>(type)msconfig>startup tab>uncheck AVG
> > box.
> > Then I checked Security Centre and clicking under "malware" found that AVG
> > is still on and scanning. Wasn't it supposed to be "off" and showing a red
> > light considering I just disabled it. Also under the "firewall" the Norton
> > firewall is still reported to be on although outdated. Even though
> > outdated
> > could it still affect these steps PA BEAR suggested below. If so please
> > advice me on how to disable this outdated Norton firewall. I tried
> > right-clicking its icon in the notification tray but no quit option like
> > the
> > AVG. Should I just uninstall the whole Norton package to make sure its
> > firewall is out of the picture completely. What do you think? PA BEAR? BTW
> > I
> > really appreciate your time and patience. Thank you.
> >
> > "Fiji Flyer" <fswann@connect.com.fj> wrote in message
> > news:esazzdNcIHA.1208@TK2MSFTNGP05.phx.gbl...
> >> I did all those steps outlined but still my browser IE 'cannot display
> >> webpage'. Anymore suggestions.
> >>
> >> "PA Bear [MS-MVP]" <PABearMSMVP@discussions.microsoft.com> wrote in
> >> message news:E47D7B3E-D63F-417C-9F9D-E7BE2A60FD12@microsoft.com...
> >>> Error message after you install a Windows Internet Explorer 7 update
> >>> from
> >>> Windows Update or from Microsoft Update: "Webpage cannot be displayed":
> >>> http://support.microsoft.com/kb/942818
> >>>
> >>> If tweaking your third-party firewall's settings don't help, try the
> >>> following:
> >>>
> >>> 1. Disable your anti-virus application, any real-time protection
> >>> provided
> >>> by
> >>> an anti-spyware application (except for Windows Defender; includes
> >>> Spybot
> >>> Tea
> >>> Timer, SpySweeper Guards, AVG AS guard.exe, etc.), disable any
> >>> third-party
> >>> firewall AND enable the Windows Firewall.
> >>>
> >>> NB: You're "working without a net" now: Don't to ANYTHING else online
> >>> (e.g.,
> >>> browsing; reading email; chatting) except #4 below until your anti-virus
> >>> application has been re-enabled! If you're running ZA Free firewall,
> >>> you
> >>> may
> >>> need to uninstall it instead of disabling it.
> >>>
> >>> 2. Uninstall "Security Update for Windows Internet Explorer 7
> >>> (KB944533)"
> >>> via Add/Remove Programs (make sure Show Updates box is checked at top
> >>> right)
> >>> and reboot.
> >>>
> >>> 3. Re-do #1 above.
> >>>
> >>> 4. Open Windows Update and install any Critical Updates offered (e.g.,
> >>> KB944533).
> >>>
> >>> 5. Reboot > Make sure everything in #1 above is enabled again and, if
> >>> applicable, disable the Windows Firewall and enable your third-party
> >>> firewall.
> >>> --
> >>> ~Robear Dyer (PA Bear)
> >>> MS MVP-IE, Mail, Security, Windows Desktop Experience - since 2002
> >>> AumHa VSOP & Admin http://aumha.net
> >>> DTS-L http://dts-l.net/
> >>>
> >>>
> >>> "Fiji Flyer" wrote:
> >>>
> >>>> I don't know what else to do? I've tried disabling add-ons and
> >>>> resetting
> >>>> the
> >>>> browser and still can't connect to the net. Yahoo messenger, Skype and
> >>>> MSN
> >>>> are all online and even this service but my problem seems to be limited
> >>>> to
> >>>> the Internet explorer. It just won't get through. Keeps giving me
> >>>> 'internet
> >>>> explorer cannot display webpage'. I have Vista Basic and Iam sure its
> >>>> the
> >>>> latest IE browser that I've got here. Anyone can help me? Oh yeah I
> >>>> have
> >>>> just installed the latest Windows Updates yesterday afternoon and from
> >>>> then
> >>>> I've been having this problem. Please can someone advice me on what
> >>>> next
> >>>> to
> >>>> do?
>
>

Uh-huh...

Try the instructions in my first reply to this thread.
--
~Robear Dyer (PA Bear)
MS MVP-IE, Mail, Security, Windows Desktop Experience - since 2002
AumHa VSOP & Admin http://aumha.net
DTS-L http://dts-l.net/


Vistaupdatebug wrote:
> There has to be a bug in Vista Windows update KB938371. I'm getting the
> exact same error and when I restore to a point before that update,
> Internet
> Explorer starts working again. If I reinstall KB938371, the same error
> happens again.
>
> I'm running Symantec AntiVirus v 10.2 build 276, but any Microsoft Vista
> update should be compatible with any version of Symantec Antivirus.
>
>
>
> "PA Bear [MS MVP]" wrote:
>
>> [X-post to Windows Update newsgroup]
>>
>> 1. Uninstall any listed Norton applications (including LiveUpdate) via
>> Add/Remove Programs.
>>
>> 2. Download/run the Norton removal tool:
>> http://service1.symantec.com/SUPPORT...05033108162039
>>
>> 3. Reboot (IMPORTANT!)
>>
>> If the behavior persists now, repeat Steps #1 through #5 in my previous
>> reply.
>> --
>> ~PA Bear
>>
>>
>> Fiji Flyer wrote:
>>> I've done these steps four times already and still nothing has changed
>>> with
>>> regards to IE browser. Keeps telling me "internet explorer cannot
>>> display
>>> webpage". I tried other web addresses as well and still the same thing.
>>> However I noticed a few things that I didn't earlier on which I'd just
>>> like
>>> to share with in case it may make a difference.
>>> I began 'disabling' AVG(free)anti-virus by right clicking its icon in
>>> the
>>> notification tray area(beside the clock) and this time also removing it
>>> from
>>> start up programs via Start>Run>(type)msconfig>startup tab>uncheck AVG
>>> box.
>>> Then I checked Security Centre and clicking under "malware" found that
>>> AVG
>>> is still on and scanning. Wasn't it supposed to be "off" and showing a
>>> red
>>> light considering I just disabled it. Also under the "firewall" the
>>> Norton
>>> firewall is still reported to be on although outdated. Even though
>>> outdated
>>> could it still affect these steps PA BEAR suggested below. If so please
>>> advice me on how to disable this outdated Norton firewall. I tried
>>> right-clicking its icon in the notification tray but no quit option like
>>> the
>>> AVG. Should I just uninstall the whole Norton package to make sure its
>>> firewall is out of the picture completely. What do you think? PA BEAR?
>>> BTW
>>> I
>>> really appreciate your time and patience. Thank you.
>>>
>>> "Fiji Flyer" <fswann@connect.com.fj> wrote in message
>>> news:esazzdNcIHA.1208@TK2MSFTNGP05.phx.gbl...
>>>> I did all those steps outlined but still my browser IE 'cannot display
>>>> webpage'. Anymore suggestions.
>>>>
>>>> "PA Bear [MS-MVP]" <PABearMSMVP@discussions.microsoft.com> wrote in
>>>> message news:E47D7B3E-D63F-417C-9F9D-E7BE2A60FD12@microsoft.com...
>>>>> Error message after you install a Windows Internet Explorer 7 update
>>>>> from
>>>>> Windows Update or from Microsoft Update: "Webpage cannot be
>>>>> displayed":
>>>>> http://support.microsoft.com/kb/942818
>>>>>
>>>>> If tweaking your third-party firewall's settings don't help, try the
>>>>> following:
>>>>>
>>>>> 1. Disable your anti-virus application, any real-time protection
>>>>> provided
>>>>> by
>>>>> an anti-spyware application (except for Windows Defender; includes
>>>>> Spybot
>>>>> Tea
>>>>> Timer, SpySweeper Guards, AVG AS guard.exe, etc.), disable any
>>>>> third-party
>>>>> firewall AND enable the Windows Firewall.
>>>>>
>>>>> NB: You're "working without a net" now: Don't to ANYTHING else online
>>>>> (e.g.,
>>>>> browsing; reading email; chatting) except #4 below until your
>>>>> anti-virus
>>>>> application has been re-enabled! If you're running ZA Free firewall,
>>>>> you
>>>>> may
>>>>> need to uninstall it instead of disabling it.
>>>>>
>>>>> 2. Uninstall "Security Update for Windows Internet Explorer 7
>>>>> (KB944533)"
>>>>> via Add/Remove Programs (make sure Show Updates box is checked at top
>>>>> right)
>>>>> and reboot.
>>>>>
>>>>> 3. Re-do #1 above.
>>>>>
>>>>> 4. Open Windows Update and install any Critical Updates offered (e.g.,
>>>>> KB944533).
>>>>>
>>>>> 5. Reboot > Make sure everything in #1 above is enabled again and, if
>>>>> applicable, disable the Windows Firewall and enable your third-party
>>>>> firewall.
>>>>> --
>>>>> ~Robear Dyer (PA Bear)
>>>>> MS MVP-IE, Mail, Security, Windows Desktop Experience - since 2002
>>>>> AumHa VSOP & Admin http://aumha.net
>>>>> DTS-L http://dts-l.net/
>>>>>
>>>>>
>>>>> "Fiji Flyer" wrote:
>>>>>
>>>>>> I don't know what else to do? I've tried disabling add-ons and
>>>>>> resetting
>>>>>> the
>>>>>> browser and still can't connect to the net. Yahoo messenger, Skype
>>>>>> and
>>>>>> MSN
>>>>>> are all online and even this service but my problem seems to be
>>>>>> limited
>>>>>> to
>>>>>> the Internet explorer. It just won't get through. Keeps giving me
>>>>>> 'internet
>>>>>> explorer cannot display webpage'. I have Vista Basic and Iam sure its
>>>>>> the
>>>>>> latest IE browser that I've got here. Anyone can help me? Oh yeah I
>>>>>> have
>>>>>> just installed the latest Windows Updates yesterday afternoon and
>>>>>> from
>>>>>> then
>>>>>> I've been having this problem. Please can someone advice me on what
>>>>>> next
>>>>>> to
>>>>>> do?

OK, I believe it is KB944533 now, but your steps 1-5 are not working. You
suggest if those steps don't work try uninstalling Symantec and running a
full-removal tool. Updating Internet Explorer in the past has never required
a full uninstall and reinstall of an end-users anti-virus program.

This doesn't seem right and running without an anti-virus program in order
to install IE updates should not be required. Is MicroSoft officially
stating this is the only work-around for KB944533 causing the "Internet
Explorer cannot display the webpage" error?




"PA Bear [MS MVP]" wrote:

> Uh-huh...
>
> Try the instructions in my first reply to this thread.
> --
> ~Robear Dyer (PA Bear)
> MS MVP-IE, Mail, Security, Windows Desktop Experience - since 2002
> AumHa VSOP & Admin http://aumha.net
> DTS-L http://dts-l.net/
>
>
> Vistaupdatebug wrote:
> > There has to be a bug in Vista Windows update KB938371. I'm getting the
> > exact same error and when I restore to a point before that update,
> > Internet
> > Explorer starts working again. If I reinstall KB938371, the same error
> > happens again.
> >
> > I'm running Symantec AntiVirus v 10.2 build 276, but any Microsoft Vista
> > update should be compatible with any version of Symantec Antivirus.
> >
> >
> >
> > "PA Bear [MS MVP]" wrote:
> >
> >> [X-post to Windows Update newsgroup]
> >>
> >> 1. Uninstall any listed Norton applications (including LiveUpdate) via
> >> Add/Remove Programs.
> >>
> >> 2. Download/run the Norton removal tool:
> >> http://service1.symantec.com/SUPPORT...05033108162039
> >>
> >> 3. Reboot (IMPORTANT!)
> >>
> >> If the behavior persists now, repeat Steps #1 through #5 in my previous
> >> reply.
> >> --
> >> ~PA Bear
> >>
> >>
> >> Fiji Flyer wrote:
> >>> I've done these steps four times already and still nothing has changed
> >>> with
> >>> regards to IE browser. Keeps telling me "internet explorer cannot
> >>> display
> >>> webpage". I tried other web addresses as well and still the same thing.
> >>> However I noticed a few things that I didn't earlier on which I'd just
> >>> like
> >>> to share with in case it may make a difference.
> >>> I began 'disabling' AVG(free)anti-virus by right clicking its icon in
> >>> the
> >>> notification tray area(beside the clock) and this time also removing it
> >>> from
> >>> start up programs via Start>Run>(type)msconfig>startup tab>uncheck AVG
> >>> box.
> >>> Then I checked Security Centre and clicking under "malware" found that
> >>> AVG
> >>> is still on and scanning. Wasn't it supposed to be "off" and showing a
> >>> red
> >>> light considering I just disabled it. Also under the "firewall" the
> >>> Norton
> >>> firewall is still reported to be on although outdated. Even though
> >>> outdated
> >>> could it still affect these steps PA BEAR suggested below. If so please
> >>> advice me on how to disable this outdated Norton firewall. I tried
> >>> right-clicking its icon in the notification tray but no quit option like
> >>> the
> >>> AVG. Should I just uninstall the whole Norton package to make sure its
> >>> firewall is out of the picture completely. What do you think? PA BEAR?
> >>> BTW
> >>> I
> >>> really appreciate your time and patience. Thank you.
> >>>
> >>> "Fiji Flyer" <fswann@connect.com.fj> wrote in message
> >>> news:esazzdNcIHA.1208@TK2MSFTNGP05.phx.gbl...
> >>>> I did all those steps outlined but still my browser IE 'cannot display
> >>>> webpage'. Anymore suggestions.
> >>>>
> >>>> "PA Bear [MS-MVP]" <PABearMSMVP@discussions.microsoft.com> wrote in
> >>>> message news:E47D7B3E-D63F-417C-9F9D-E7BE2A60FD12@microsoft.com...
> >>>>> Error message after you install a Windows Internet Explorer 7 update
> >>>>> from
> >>>>> Windows Update or from Microsoft Update: "Webpage cannot be
> >>>>> displayed":
> >>>>> http://support.microsoft.com/kb/942818
> >>>>>
> >>>>> If tweaking your third-party firewall's settings don't help, try the
> >>>>> following:
> >>>>>
> >>>>> 1. Disable your anti-virus application, any real-time protection
> >>>>> provided
> >>>>> by
> >>>>> an anti-spyware application (except for Windows Defender; includes
> >>>>> Spybot
> >>>>> Tea
> >>>>> Timer, SpySweeper Guards, AVG AS guard.exe, etc.), disable any
> >>>>> third-party
> >>>>> firewall AND enable the Windows Firewall.
> >>>>>
> >>>>> NB: You're "working without a net" now: Don't to ANYTHING else online
> >>>>> (e.g.,
> >>>>> browsing; reading email; chatting) except #4 below until your
> >>>>> anti-virus
> >>>>> application has been re-enabled! If you're running ZA Free firewall,
> >>>>> you
> >>>>> may
> >>>>> need to uninstall it instead of disabling it.
> >>>>>
> >>>>> 2. Uninstall "Security Update for Windows Internet Explorer 7
> >>>>> (KB944533)"
> >>>>> via Add/Remove Programs (make sure Show Updates box is checked at top
> >>>>> right)
> >>>>> and reboot.
> >>>>>
> >>>>> 3. Re-do #1 above.
> >>>>>
> >>>>> 4. Open Windows Update and install any Critical Updates offered (e.g.,
> >>>>> KB944533).
> >>>>>
> >>>>> 5. Reboot > Make sure everything in #1 above is enabled again and, if
> >>>>> applicable, disable the Windows Firewall and enable your third-party
> >>>>> firewall.
> >>>>> --
> >>>>> ~Robear Dyer (PA Bear)
> >>>>> MS MVP-IE, Mail, Security, Windows Desktop Experience - since 2002
> >>>>> AumHa VSOP & Admin http://aumha.net
> >>>>> DTS-L http://dts-l.net/
> >>>>>
> >>>>>
> >>>>> "Fiji Flyer" wrote:
> >>>>>
> >>>>>> I don't know what else to do? I've tried disabling add-ons and
> >>>>>> resetting
> >>>>>> the
> >>>>>> browser and still can't connect to the net. Yahoo messenger, Skype
> >>>>>> and
> >>>>>> MSN
> >>>>>> are all online and even this service but my problem seems to be
> >>>>>> limited
> >>>>>> to
> >>>>>> the Internet explorer. It just won't get through. Keeps giving me
> >>>>>> 'internet
> >>>>>> explorer cannot display webpage'. I have Vista Basic and Iam sure its
> >>>>>> the
> >>>>>> latest IE browser that I've got here. Anyone can help me? Oh yeah I
> >>>>>> have
> >>>>>> just installed the latest Windows Updates yesterday afternoon and
> >>>>>> from
> >>>>>> then
> >>>>>> I've been having this problem. Please can someone advice me on what
> >>>>>> next
> >>>>>> to
> >>>>>> do?
>
>

> ...You
> suggest if those steps don't work try uninstalling Symantec and running a
> full-removal tool.

Whoa, pardner! In a reply to 'Fiji Flyer' (only), I recommended
uninstalling any *Norton* (not Symantec) applications and then running the
Norton removal tool (which does not work for Symantec Corporate Editions),
and /only/ because he had chosen to replace Norton AntiVirus with AVG
Anti-Virus.

This is an example of why we always ask "Me, too!" posters in a thread
(e.g., yourself) to begin a new thread about /their/ problem and specific
machine configuration.

> This doesn't seem right and running without an anti-virus program in order
> to install IE updates should not be required.

I agree with you, but you'll have to take this up with Symantec and other
anti-virus suppliers whose applications interfere with the changes an update
is making. And please note that my reply cautions the user not to do
anything else online while the anti-virus application is disabled except
download/install the update in question.

> ...Is MicroSoft officially
> stating this is the only work-around for KB944533 causing the "Internet
> Explorer cannot display the webpage" error?

No one here represents Microsoft, including myself and other MS MVPs (see
http://mvp.support.microsoft.com/gp/mvpexecsum).

Here's what Microsoft does have to say about "(Web)Page cannot be displayed"
errors after installing a Cumulative Security Update for Internet Explorer:

Error message after you install a Windows Internet Explorer 7 update from
Windows Update or from Microsoft Update: "Webpage cannot be displayed":
http://support.microsoft.com/kb/942818

The 5-step resolution I posted in my first reply to this thread has proven
to work for scores of Windows users, although it may not have worked for
you; in which case, I would recommend that you...

Start a free Windows Update support incident request:
https://support.microsoft.com/oas/de...spx?gprid=6527

Support for Windows Update:
http://support.microsoft.com/gp/wusupport

For home users, no-charge support is available by calling 1-866-PCSAFETY in
the United States and in Canada or by contacting your local Microsoft
subsidiary. There is no-charge for support calls that are associated with
security updates. When you call, clearly state that your problem is related
to a Security Update and cite the update's KB number (e.g., KB944533).

!!! => **If your problem relates to a Cumulative Security Update for IE,
call the above number and ask to be transferred to the Consumer IE7 queue
(which is 47830).** <= !!!

For more information about how to contact your local Microsoft subsidiary
for security update support issues, visit the International Support Web
site: http://support.microsoft.com/common/international.aspx

For enterprise customers, support for security updates is available through
your usual support contacts.

Good luck to you.
--
~Robear Dyer (PA Bear)
MS MVP-Windows (IE, OE, Security, Shell/User)
AumHa VSOP & Admin; DTS-L.net


Vistaupdatebug wrote:
> OK, I believe it is KB944533 now, but your steps 1-5 are not working. You
> suggest if those steps don't work try uninstalling Symantec and running a
> full-removal tool. Updating Internet Explorer in the past has never
> required a full uninstall and reinstall of an end-users anti-virus
> program.
>
> This doesn't seem right and running without an anti-virus program in order
> to install IE updates should not be required. Is MicroSoft officially
> stating this is the only work-around for KB944533 causing the "Internet
> Explorer cannot display the webpage" error?
>
> "PA Bear [MS MVP]" wrote:
>> Uh-huh...
>>
>> Try the instructions in my first reply to this thread.
>> --
>> ~Robear Dyer (PA Bear)
>> MS MVP-IE, Mail, Security, Windows Desktop Experience - since 2002
>> AumHa VSOP & Admin http://aumha.net
>> DTS-L http://dts-l.net/
>>
>>
>> Vistaupdatebug wrote:
>>> There has to be a bug in Vista Windows update KB938371. I'm getting the
>>> exact same error and when I restore to a point before that update,
>>> Internet
>>> Explorer starts working again. If I reinstall KB938371, the same error
>>> happens again.
>>>
>>> I'm running Symantec AntiVirus v 10.2 build 276, but any Microsoft Vista
>>> update should be compatible with any version of Symantec Antivirus.
>>>
>>> "PA Bear [MS MVP]" wrote:
>>>> 1. Uninstall any listed Norton applications (including LiveUpdate) via
>>>> Add/Remove Programs.
>>>>
>>>> 2. Download/run the Norton removal tool:
>>>> http://service1.symantec.com/SUPPORT...05033108162039
>>>>
>>>> 3. Reboot (IMPORTANT!)
>>>>
>>>> If the behavior persists now, repeat Steps #1 through #5 in my previous
>>>> reply.
>>>> --
>>>> ~PA Bear
>>>>
>>>>
>>>> Fiji Flyer wrote:
>>>>> I've done these steps four times already and still nothing has changed
>>>>> with
>>>>> regards to IE browser. Keeps telling me "internet explorer cannot
>>>>> display
>>>>> webpage". I tried other web addresses as well and still the same
>>>>> thing.
>>>>> However I noticed a few things that I didn't earlier on which I'd just
>>>>> like
>>>>> to share with in case it may make a difference.
>>>>> I began 'disabling' AVG(free)anti-virus by right clicking its icon in
>>>>> the
>>>>> notification tray area(beside the clock) and this time also removing
>>>>> it
>>>>> from
>>>>> start up programs via Start>Run>(type)msconfig>startup tab>uncheck AVG
>>>>> box.
>>>>> Then I checked Security Centre and clicking under "malware" found that
>>>>> AVG
>>>>> is still on and scanning. Wasn't it supposed to be "off" and showing a
>>>>> red
>>>>> light considering I just disabled it. Also under the "firewall" the
>>>>> Norton
>>>>> firewall is still reported to be on although outdated. Even though
>>>>> outdated
>>>>> could it still affect these steps PA BEAR suggested below. If so
>>>>> please
>>>>> advice me on how to disable this outdated Norton firewall. I tried
>>>>> right-clicking its icon in the notification tray but no quit option
>>>>> like
>>>>> the
>>>>> AVG. Should I just uninstall the whole Norton package to make sure its
>>>>> firewall is out of the picture completely. What do you think? PA BEAR?
>>>>> BTW
>>>>> I
>>>>> really appreciate your time and patience. Thank you.
>>>>>
>>>>> "Fiji Flyer" <fswann@connect.com.fj> wrote in message
>>>>> news:esazzdNcIHA.1208@TK2MSFTNGP05.phx.gbl...
>>>>>> I did all those steps outlined but still my browser IE 'cannot
>>>>>> display
>>>>>> webpage'. Anymore suggestions.
>>>>>>
>>>>>> "PA Bear [MS-MVP]" <PABearMSMVP@discussions.microsoft.com> wrote in
>>>>>> message news:E47D7B3E-D63F-417C-9F9D-E7BE2A60FD12@microsoft.com...
>>>>>>> Error message after you install a Windows Internet Explorer 7 update
>>>>>>> from
>>>>>>> Windows Update or from Microsoft Update: "Webpage cannot be
>>>>>>> displayed":
>>>>>>> http://support.microsoft.com/kb/942818
>>>>>>>
>>>>>>> If tweaking your third-party firewall's settings don't help, try the
>>>>>>> following:
>>>>>>>
>>>>>>> 1. Disable your anti-virus application, any real-time protection
>>>>>>> provided
>>>>>>> by
>>>>>>> an anti-spyware application (except for Windows Defender; includes
>>>>>>> Spybot
>>>>>>> Tea
>>>>>>> Timer, SpySweeper Guards, AVG AS guard.exe, etc.), disable any
>>>>>>> third-party
>>>>>>> firewall AND enable the Windows Firewall.
>>>>>>>
>>>>>>> NB: You're "working without a net" now: Don't to ANYTHING else
>>>>>>> online
>>>>>>> (e.g.,
>>>>>>> browsing; reading email; chatting) except #4 below until your
>>>>>>> anti-virus
>>>>>>> application has been re-enabled! If you're running ZA Free
>>>>>>> firewall,
>>>>>>> you
>>>>>>> may
>>>>>>> need to uninstall it instead of disabling it.
>>>>>>>
>>>>>>> 2. Uninstall "Security Update for Windows Internet Explorer 7
>>>>>>> (KB944533)"
>>>>>>> via Add/Remove Programs (make sure Show Updates box is checked at
>>>>>>> top
>>>>>>> right)
>>>>>>> and reboot.
>>>>>>>
>>>>>>> 3. Re-do #1 above.
>>>>>>>
>>>>>>> 4. Open Windows Update and install any Critical Updates offered
>>>>>>> (e.g.,
>>>>>>> KB944533).
>>>>>>>
>>>>>>> 5. Reboot > Make sure everything in #1 above is enabled again and,
>>>>>>> if
>>>>>>> applicable, disable the Windows Firewall and enable your third-party
>>>>>>> firewall.
>>>>>>> --
>>>>>>> ~Robear Dyer (PA Bear)
>>>>>>> MS MVP-IE, Mail, Security, Windows Desktop Experience - since 2002
>>>>>>> AumHa VSOP & Admin http://aumha.net
>>>>>>> DTS-L http://dts-l.net/
>>>>>>>
>>>>>>>
>>>>>>> "Fiji Flyer" wrote:
>>>>>>>
>>>>>>>> I don't know what else to do? I've tried disabling add-ons and
>>>>>>>> resetting
>>>>>>>> the
>>>>>>>> browser and still can't connect to the net. Yahoo messenger, Skype
>>>>>>>> and
>>>>>>>> MSN
>>>>>>>> are all online and even this service but my problem seems to be
>>>>>>>> limited
>>>>>>>> to
>>>>>>>> the Internet explorer. It just won't get through. Keeps giving me
>>>>>>>> 'internet
>>>>>>>> explorer cannot display webpage'. I have Vista Basic and Iam sure
>>>>>>>> its
>>>>>>>> the
>>>>>>>> latest IE browser that I've got here. Anyone can help me? Oh yeah I
>>>>>>>> have
>>>>>>>> just installed the latest Windows Updates yesterday afternoon and
>>>>>>>> from
>>>>>>>> then
>>>>>>>> I've been having this problem. Please can someone advice me on what
>>>>>>>> next
>>>>>>>> to
>>>>>>>> do?

We've been having the same problem however we use Trend Micro PC-cillin.
Completely stopping AV scanning on startup and running through removal of
2/13 updates and we're still no where. Going through your steps posted, and
still no where. Guess we'll go the route of calling MS. However it's hard
to say for certain which patch caused the issue (KB944533 seems likely but
not assured). If anyone has any other ideas than the same old "run through
this for 99% of the problems" I'd appreciate any ideas.

"PA Bear [MS MVP]" wrote:

> You should have posted this as a Reply To my post, FF. Also, please do not
> Edit the subject of your threads in replies.
>
> Right-click on the AVG icon in the Notification Area (to the left of the
> clock) and select "Quit AVG (Free) Control Center".
> --
> ~Robear Dyer (PA Bear)
> MS MVP-IE, Mail, Security, Windows Desktop Experience - since 2002
> AumHa VSOP & Admin http://aumha.net
> DTS-L http://dts-l.net/
>
>
> Fiji Flyer wrote:
> > To begin the process I was quoted by PA Bear I need to disable my
> > anti-virus. Can someone show me where to do that. I looked around the
> > security centre and can't find anything there. Help and support suggested
> > to
> > seek the help section that came with my anti-virus. I still can't find
> > that.
> > Surely there must be someway of disabling this thing. I have a vista basic
> > and AVG free version. Please help. All this is to do with fixing my IE
> > browser.
> <paste>
> PA Bear [MS-MVP] wrote:
> > Error message after you install a Windows Internet Explorer 7 update from
> > Windows Update or from Microsoft Update: "Webpage cannot be displayed":
> > http://support.microsoft.com/kb/942818
> >
> > If tweaking your third-party firewall's settings don't help, try the
> > following:
> >
> > 1. Disable your anti-virus application, any real-time protection provided
> > by
> > an anti-spyware application (except for Windows Defender; includes Spybot
> > Tea Timer, SpySweeper Guards, AVG AS guard.exe, etc.), disable any
> > third-party firewall AND enable the Windows Firewall.
> >
> > NB: You're "working without a net" now: Don't to ANYTHING else online
> > (e.g.,
> > browsing; reading email; chatting) except #4 below until your anti-virus
> > application has been re-enabled! If you're running ZA Free firewall, you
> > may need to uninstall it instead of disabling it.
> >
> > 2. Uninstall "Security Update for Windows Internet Explorer 7 (KB944533)"
> > via Add/Remove Programs (make sure Show Updates box is checked at top
> > right)
> > and reboot.
> >
> > 3. Re-do #1 above.
> >
> > 4. Open Windows Update and install any Critical Updates offered (e.g.,
> > KB944533).
> >
> > 5. Reboot > Make sure everything in #1 above is enabled again and, if
> > applicable, disable the Windows Firewall and enable your third-party
> > firewall.
> >> I don't know what else to do? I've tried disabling add-ons and resetting
> >> the browser and still can't connect to the net. Yahoo messenger, Skype
> >> and
> >> MSN are all online and even this service but my problem seems to be
> >> limited to the Internet explorer. It just won't get through. Keeps giving
> >> me 'internet explorer cannot display webpage'. I have Vista Basic and Iam
> >> sure its the latest IE browser that I've got here. Anyone can help me? Oh
> >> yeah I have just installed the latest Windows Updates yesterday afternoon
> >> and from then I've been having this problem. Please can someone advice me
> >> on what next to do?
>
>

Please begin a new thread about /your/ issues, igraack.
=============================
Start a free Windows Update support incident request:
https://support.microsoft.com/oas/de...spx?gprid=6527

Support for Windows Update:
http://support.microsoft.com/gp/wusupport

For home users, no-charge support is available by calling 1-866-PCSAFETY in
the United States and in Canada or by contacting your local Microsoft
subsidiary. There is no-charge for support calls that are associated with
security updates. When you call, clearly state that your problem is related
to a Security Update and cite the update's KB number (e.g., KB123456).

If your problem relates to a Cumulative Security Update for IE, call the
above number and ask to be transferred to the Consumer IE7 queue (which is
47830).

For more information about how to contact your local Microsoft subsidiary
for security update support issues, visit the International Support Web
site: http://support.microsoft.com/common/international.aspx

For enterprise customers, support for security updates is available through
your usual support contacts.
--
~Robear Dyer (PA Bear)
MS MVP-Windows (IE, OE, Security, Shell/User)
AumHa VSOP & Admin; DTS-L.net


igraack wrote:
> We've been having the same problem however we use Trend Micro PC-cillin.
> Completely stopping AV scanning on startup and running through removal of
> 2/13 updates and we're still no where. Going through your steps posted,
> and
> still no where. Guess we'll go the route of calling MS. However it's
> hard
> to say for certain which patch caused the issue (KB944533 seems likely but
> not assured). If anyone has any other ideas than the same old "run
> through
> this for 99% of the problems" I'd appreciate any ideas.
<snip>