Hi,
|
| When closing an Explorer 7 session I often receive this message
|
| "Internet Explorer has encountered a problem and needs to close. We are
| sorry for the inconvenience".
|
| I ignore it anyways, but wonder if this is a common fault? Can anything be
| done to fix this issue?
|
| Regards
|
| Blaine

BLAINE BARDEN wrote:

> Hi,
>>
>> When closing an Explorer 7 session I often receive this message
>>
>> "Internet Explorer has encountered a problem and needs to close. We are
>> sorry for the inconvenience".
>>
>> I ignore it anyways, but wonder if this is a common fault? Can anything
>> be done to fix this issue?
>>
>> Regards
>>
>> Blaine

Windows version?

Start here, Blaine:
http://support.microsoft.com/gp/pc_ie_intro
"Internet Explorer stops responding, stops working, or restarts".

--
Vincenzo Di Russo
Microsoft® MVP - Most Valuable Professional
Windows - Internet Explorer & Security since 2003
My home: http://mvp.support.microsoft.com/
My Blog: http://blogs.dotnethell.it/vincent/

"BLAINE BARDEN" <BLAINEBARDEN@discussions.microsoft.com> wrote in message
news:76A800EA-5111-4D07-9CD9-C08FBECE6C20@microsoft.com...
> Hi,
> |
> | When closing an Explorer 7 session I often receive this message
> |
> | "Internet Explorer has encountered a problem and needs to close. We are
> | sorry for the inconvenience".
> |
> | I ignore it anyways, but wonder if this is a common fault? Can anything
> be
> | done to fix this issue?


I know of three causes for the vast majority of such problems:
1. You might have incompatible add-ons:
Go to Start | All Programs | Accessories | System Tools
and click Internet Explorer (No Add-ons).

2. Tools | Internet Options | Advanced
Scroll to the bottom and click Reset Internet Explorer Settings. See this
article first:
How to use Reset Internet Explorer Settings (RIES):
http://support.microsoft.com/kb/923737
Note that the Reset IE Settings button will delete AutoComplete date (such
as passwords.) Do you have those backed up?

3. Malware already installed on the computer: Help with malware
All MS-MVP Sites.
http://aumha.org/a/parasite.htm
http://aumha.org/a/quickfix.htm
http://www.elephantboycomputers.com/...moving_Malware
http://mvps.org/winhelp2002/unwanted.htm
http://inetexplorer.mvps.org/darnit.html
http://www.mvps.org/sramesh2k/Malware_Defence.htm

Unexplained computer behavior may be caused by deceptive software.
http://support.microsoft.com/kb/827315

So How Did I Get Infected Anyway?
For quite a few people it's by installing programs like Messenger Plus,
whose ads for
malware don't identify the malware as such and try to convince you that you
owe it to the author. See also:
http://www.wilderssecurity.com/showthread.php?t=27971
Don't ever do a "default" install of anything. Always choose Custom and see
what else is being carried along. Don't install any extras you're not sure
of.

You might also try the steps here:
"Internet Explorer stops responding, stops working, or restarts"
http://support.microsoft.com/gp/pc_ie_intro

--
Frank Saunders MS-MVP IE,OE/WM
www.fjsmjs.com
Do not reply with email

"BLAINE BARDEN" <BLAINEBARDEN@discussions.microsoft.com> wrote in message
news:76A800EA-5111-4D07-9CD9-C08FBECE6C20@microsoft.com...
> Hi,
> |
> | When closing an Explorer 7 session I often receive this message
> |
> | "Internet Explorer has encountered a problem and needs to close. We are
> | sorry for the inconvenience".
> |
> | I ignore it anyways, but wonder if this is a common fault? Can anything
> be
> | done to fix this issue?


I know of three causes for the vast majority of such problems:
1. You might have incompatible add-ons:
Go to Start | All Programs | Accessories | System Tools
and click Internet Explorer (No Add-ons).

2. Tools | Internet Options | Advanced
Scroll to the bottom and click Reset Internet Explorer Settings. See this
article first:
How to use Reset Internet Explorer Settings (RIES):
http://support.microsoft.com/kb/923737
Note that the Reset IE Settings button will delete AutoComplete date (such
as passwords.) Do you have those backed up?

3. Malware already installed on the computer: Help with malware
All MS-MVP Sites.
http://aumha.org/a/parasite.htm
http://aumha.org/a/quickfix.htm
http://www.elephantboycomputers.com/...moving_Malware
http://mvps.org/winhelp2002/unwanted.htm
http://inetexplorer.mvps.org/darnit.html
http://www.mvps.org/sramesh2k/Malware_Defence.htm

Unexplained computer behavior may be caused by deceptive software.
http://support.microsoft.com/kb/827315

So How Did I Get Infected Anyway?
For quite a few people it's by installing programs like Messenger Plus,
whose ads for
malware don't identify the malware as such and try to convince you that you
owe it to the author. See also:
http://www.wilderssecurity.com/showthread.php?t=27971
Don't ever do a "default" install of anything. Always choose Custom and see
what else is being carried along. Don't install any extras you're not sure
of.

You might also try the steps here:
"Internet Explorer stops responding, stops working, or restarts"
http://support.microsoft.com/gp/pc_ie_intro

--
Frank Saunders MS-MVP IE,OE/WM
www.fjsmjs.com
Do not reply with email