I've just got a new laptop running vista home basic and trying to download
programs for it (itunes etc.) and i keep getting x file from x cannot be
downloaded as connection to server was reset. now I've turned the network to
private and also unchecked use passive ftp ( for firewall and dsl modem etc.)
as suggested in previous threads but as yet i still cannot download any
programs. SOmehow i flooked it on my other computer when i installed norton
360 plus the add on pack but it seems to do no difference this time. Can
anyone please suggest anything else?
--
Thanks a million and god bless.

1. After making certain you have a copy of your Product Key, uninstall all
Norton software via Add/Remove Programs.

2. Enable the Windows Firewall.

3. Run this removal tool:
http://service1.symantec.com/SUPPORT...05033108162039

4. Immediately install the 30-day free trial version of, e.g., NOD32* or
KAV7**

5. Manually update your new anti-virus application then run a full system
scan.

Do your problems persist now?

[Don't forget to subscribe to your new AV app or uninstall it then reinstall
the Norton application before the free-trial period expires! Should you
decide to reinstall the Norton application, I recommend not installing any
Norton Add-ons for a while.]

* www.eset.com/download/index.php
** http://usa.kaspersky.com/trials/home.../anti-virus-7/
--
~Robear Dyer (PA Bear)
MS MVP-Windows (IE, OE, Security, Shell/User)
AumHa VSOP & Admin http://aumha.net
DTS-L http://dts-l.net/

Dragon Child wrote:
> I've just got a new laptop running vista home basic and trying to download
> programs for it (itunes etc.) and i keep getting x file from x cannot be
> downloaded as connection to server was reset. now I've turned the network
> to
> private and also unchecked use passive ftp ( for firewall and dsl modem
> etc.) as suggested in previous threads but as yet i still cannot download
> any programs. SOmehow i flooked it on my other computer when i installed
> norton 360 plus the add on pack but it seems to do no difference this
> time.
> Can anyone please suggest anything else?

thanks apparently after a full shutdown and turned back on after a couple of
hours it works with norton installed.
--
Thanks a million and god bless.


"PA Bear [MS MVP]" wrote:

> 1. After making certain you have a copy of your Product Key, uninstall all
> Norton software via Add/Remove Programs.
>
> 2. Enable the Windows Firewall.
>
> 3. Run this removal tool:
> http://service1.symantec.com/SUPPORT...05033108162039
>
> 4. Immediately install the 30-day free trial version of, e.g., NOD32* or
> KAV7**
>
> 5. Manually update your new anti-virus application then run a full system
> scan.
>
> Do your problems persist now?
>
> [Don't forget to subscribe to your new AV app or uninstall it then reinstall
> the Norton application before the free-trial period expires! Should you
> decide to reinstall the Norton application, I recommend not installing any
> Norton Add-ons for a while.]
>
> * www.eset.com/download/index.php
> ** http://usa.kaspersky.com/trials/home.../anti-virus-7/
> --
> ~Robear Dyer (PA Bear)
> MS MVP-Windows (IE, OE, Security, Shell/User)
> AumHa VSOP & Admin http://aumha.net
> DTS-L http://dts-l.net/
>
> Dragon Child wrote:
> > I've just got a new laptop running vista home basic and trying to download
> > programs for it (itunes etc.) and i keep getting x file from x cannot be
> > downloaded as connection to server was reset. now I've turned the network
> > to
> > private and also unchecked use passive ftp ( for firewall and dsl modem
> > etc.) as suggested in previous threads but as yet i still cannot download
> > any programs. SOmehow i flooked it on my other computer when i installed
> > norton 360 plus the add on pack but it seems to do no difference this
> > time.
> > Can anyone please suggest anything else?
>
>

Thanks for your feedback. Sounds like it may have been a network issue
outside of the machine.

Dragon Child wrote:
> thanks apparently after a full shutdown and turned back on after a couple
> of
> hours it works with norton installed.
>
>> 1. After making certain you have a copy of your Product Key, uninstall
>> all
>> Norton software via Add/Remove Programs.
>>
>> 2. Enable the Windows Firewall.
>>
>> 3. Run this removal tool:
>> http://service1.symantec.com/SUPPORT...05033108162039
>>
>> 4. Immediately install the 30-day free trial version of, e.g., NOD32* or
>> KAV7**
>>
>> 5. Manually update your new anti-virus application then run a full system
>> scan.
>>
>> Do your problems persist now?
>>
>> [Don't forget to subscribe to your new AV app or uninstall it then
>> reinstall the Norton application before the free-trial period expires!
>> Should you decide to reinstall the Norton application, I recommend not
>> installing any Norton Add-ons for a while.]
>>
>> * www.eset.com/download/index.php
>> ** http://usa.kaspersky.com/trials/home.../anti-virus-7/
>> --
>> ~Robear Dyer (PA Bear)
>> MS MVP-Windows (IE, OE, Security, Shell/User)
>> AumHa VSOP & Admin http://aumha.net
>> DTS-L http://dts-l.net/
>>
>> Dragon Child wrote:
>>> I've just got a new laptop running vista home basic and trying to
>>> download
>>> programs for it (itunes etc.) and i keep getting x file from x cannot be
>>> downloaded as connection to server was reset. now I've turned the
>>> network
>>> to
>>> private and also unchecked use passive ftp ( for firewall and dsl modem
>>> etc.) as suggested in previous threads but as yet i still cannot
>>> download
>>> any programs. SOmehow i flooked it on my other computer when i installed
>>> norton 360 plus the add on pack but it seems to do no difference this
>>> time.
>>> Can anyone please suggest anything else?

Hi, I am having a similar issue. I subscribe to a legal paid music download
site called "mp3fiesta" and suddenly I cannot download any songs from it at
all. I keep getting this message "cannot download the connection to the
server was reset" I also did the research and did stuff like uncheck the FTP
thing under Internet Options, I turned my firewall off, but nothing worked I
still cannot download from mp3fiesta.com. What should I do, I don't have
Norton I have Kaspersky. Should I do what Dragon had to do with Norton
uninstall kaspersky, or what?

Susan




"Dragon Child" wrote:

> I've just got a new laptop running vista home basic and trying to download
> programs for it (itunes etc.) and i keep getting x file from x cannot be
> downloaded as connection to server was reset. now I've turned the network to
> private and also unchecked use passive ftp ( for firewall and dsl modem etc.)
> as suggested in previous threads but as yet i still cannot download any
> programs. SOmehow i flooked it on my other computer when i installed norton
> 360 plus the add on pack but it seems to do no difference this time. Can
> anyone please suggest anything else?
> --
> Thanks a million and god bless.

Hi,

So am I (having the same problem). And I really hope someone can help with a
solution.

I bought a new laptop two weeks ago with IE7 pre-installed on it. Since the
first day, I couldn't download anything: iTunes, free Antivirus such as Avast
or AVG, or movie clips etc. Nothing at all. This is a big problem obviously,
and I'm about to loose it.
Have tried all of the steps PA Bear referred to in the above posts, but
nothing solves my problem. I also have a general connectivity problem, so
that I randomly will get
the message that IE could not show the requested site.

Norman Antivirus which came with installation cd, and from the very
beginning it seemed to lack some important component it kept telling me (I
had to pay for a subscription to get this higher level of protection -I
couldn't be bothered as I was gonna download Avast for free).
So have tried un-installing Norman that didn't work either.

Have also tried winsock reset, resetting IE7 settings, and running IE7 in
the no ad-ons mode.

I was so relieved to see that other people were experiencing the same
problem, but so far none of the solutions offered has been able to fix my
problem.

So, you geniouses out there, I'm begging for your help!
Kitty

"Susan" wrote:

> Hi, I am having a similar issue. I subscribe to a legal paid music download
> site called "mp3fiesta" and suddenly I cannot download any songs from it at
> all. I keep getting this message "cannot download the connection to the
> server was reset" I also did the research and did stuff like uncheck the FTP
> thing under Internet Options, I turned my firewall off, but nothing worked I
> still cannot download from mp3fiesta.com. What should I do, I don't have
> Norton I have Kaspersky. Should I do what Dragon had to do with Norton
> uninstall kaspersky, or what?
>
> Susan
>
>
>
>
> "Dragon Child" wrote:
>
> > I've just got a new laptop running vista home basic and trying to download
> > programs for it (itunes etc.) and i keep getting x file from x cannot be
> > downloaded as connection to server was reset. now I've turned the network to
> > private and also unchecked use passive ftp ( for firewall and dsl modem etc.)
> > as suggested in previous threads but as yet i still cannot download any
> > programs. SOmehow i flooked it on my other computer when i installed norton
> > 360 plus the add on pack but it seems to do no difference this time. Can
> > anyone please suggest anything else?
> > --
> > Thanks a million and god bless.