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Old 12-03-2007, 08:20 PM
Gibraltar
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internet explorer has stopped working

Hello
my toshiba satellite laptop running nortons , and vista home premium cannot
run internet explorer.
The message i get when trying to open is:
"internet Explorer has stopped working.
A problem caused the program to stop working correctly.
windows will close the program and notify you if a solution is Available."

But' if i Right click the internet Explorer icon, and then click on Run as
administrator, it works .
any idea what is happening please any help greatly appreciated.
regards,
Alan
--
Alan
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Old 12-03-2007, 08:20 PM
  #2 (permalink)  
Old 12-04-2007, 06:31 AM
Brown
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RE: internet explorer has stopped working



"Gibraltar" wrote:

> Hello
> my toshiba satellite laptop running nortons , and vista home premium cannot
> run internet explorer.
> The message i get when trying to open is:
> "internet Explorer has stopped working.
> A problem caused the program to stop working correctly.
> windows will close the program and notify you if a solution is Available."
>
> But' if i Right click the internet Explorer icon, and then click on Run as
> administrator, it works .
> any idea what is happening please any help greatly appreciated.
> regards,
> Alan
> --
> Alan

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  #3 (permalink)  
Old 12-04-2007, 08:00 PM
Frank Saunders MS-MVP IE,OE/WM
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Re: internet explorer has stopped working

"Gibraltar" <Gibraltar@discussions.microsoft.com> wrote in message
news:CA3EDD9F-5C0A-4D44-9819-3D032C88783A@microsoft.com...
> Hello
> my toshiba satellite laptop running nortons , and vista home premium
> cannot
> run internet explorer.
> The message i get when trying to open is:
> "internet Explorer has stopped working.
> A problem caused the program to stop working correctly.
> windows will close the program and notify you if a solution is Available."
>
> But' if i Right click the internet Explorer icon, and then click on Run as
> administrator, it works .
> any idea what is happening please any help greatly appreciated.
> regards,
> Alan
> --
> Alan


I know of three causes for the vast majority of such problems:
1. Incompatible add-ons: What if you right click the IE icon on the desktop
and choose Start Without Add-ons?
Or go to Start | All Programs | Accessories | System Tools | Internet
Explorer (No Add-ons).

2. Tools | Internet Options | Advanced
Scroll to the bottom and click Reset Internet Explorer Settings. See this
article first:
How to use Reset Internet Explorer Settings (RIES):
http://support.microsoft.com/kb/923737

3. Malware already installed on the computer: Help with malware
All MS-MVP Sites.
http://aumha.org/a/parasite.htm
http://aumha.org/a/quickfix.htm
http://www.elephantboycomputers.com/...moving_Malware
http://mvps.org/winhelp2002/unwanted.htm
http://inetexplorer.mvps.org/darnit.html
http://www.mvps.org/sramesh2k/Malware_Defence.htm

Unexplained computer behavior may be caused by deceptive software.
http://support.microsoft.com/kb/827315

So How Did I Get Infected Anyway?
For quite a few people it's by installing programs like Messenger Plus,
whose ads for
malware don't identify the malware as such and try to convince you that you
owe it to the author. See also:
http://www.wilderssecurity.com/showthread.php?t=27971
Don't ever do a "default" install of anything. Always choose Custom and see
what else is being carried along. Don't install any extras you're not sure
of.

You might also try the steps here:
"Internet Explorer stops responding, stops working, or restarts"
http://support.microsoft.com/gp/pc_ie_intro

--
Frank Saunders MS-MVP IE,OE/WM
www.fjsmjs.com
Do not send email

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