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  #1 (permalink)  
Old 11-27-2007, 07:20 PM
Shaggy Dog
Newsgroup Contributor
 
Posts: n/a
Norton Antivirus Auto Protect is degrading IE7 performance

I am running IE 7, XP Professional 5.1.2600 Service Pack 2 and <sigh> Norton
AntiVirus ver.10.0.0.109 (as part of System Works). In System Works, I hve
One Button Checkup; Norton Utilities; Password Manager and Norton AntiVirus
services enabled.

As far as I know all software is absolutely up to date with updates and
patches. The problem is that with Norton Auto Protect enabled, IE7 is
incredibly slow to load pages and navigate backward/forward, etc. I have
tested the exact same web searches with Netscape Navigator 9 and they are
speedy as usual, so it's not the network.

I could try to explain how/when this problem started, but it involved failed
Restore Point and too much other excitement to document.

I have disabled virus scanning of email, have disable phishing and have run
virus scans etc.

Any suggestions <other than to dump Norton> as to what I should try now?


Shaggy


-- To the world, you're just a person; to a rescued dog, you are the world.

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Old 11-27-2007, 07:20 PM
  #2 (permalink)  
Old 11-27-2007, 07:50 PM
Leonard Grey
Newsgroup Contributor
 
Posts: n/a
Re: Norton Antivirus Auto Protect is degrading IE7 performance

You don't have a problem. What you are experiencing is the effect of
Norton software on your computer.

I probably sound like a Norton-basher, but Norton-branded software is
well-known for degrading a computer's performance (and that's just one
of the deleterious effects of Norton-branded software has on a computer.)

No need to take my word for it. Uninstall all your Norton software --
that's a problem unto itself since Norton software can be tough to
uninstall - and you'll see the difference.

Now, to be fair, it's an unfortunate fact of life that we need to have
protective software to surf the web, and any kind of protective software
will slow down a computer. Nonetheless, Norton software is particularly
egregious. Okay, I've made my point so no more about Norton.

There may be other things going on with your computer but we can't even
guess at what that might be if all you can say about it is "too much
other excitement to document". Farshteist? [Understand?]
---
Leonard Grey
Errare humanum est

Shaggy Dog wrote:
> I am running IE 7, XP Professional 5.1.2600 Service Pack 2 and <sigh> Norton
> AntiVirus ver.10.0.0.109 (as part of System Works). In System Works, I hve
> One Button Checkup; Norton Utilities; Password Manager and Norton AntiVirus
> services enabled.
>
> As far as I know all software is absolutely up to date with updates and
> patches. The problem is that with Norton Auto Protect enabled, IE7 is
> incredibly slow to load pages and navigate backward/forward, etc. I have
> tested the exact same web searches with Netscape Navigator 9 and they are
> speedy as usual, so it's not the network.
>
> I could try to explain how/when this problem started, but it involved failed
> Restore Point and too much other excitement to document.
>
> I have disabled virus scanning of email, have disable phishing and have run
> virus scans etc.
>
> Any suggestions <other than to dump Norton> as to what I should try now?
>
>
> Shaggy
>
>
> -- To the world, you're just a person; to a rescued dog, you are the world.
>

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  #3 (permalink)  
Old 11-27-2007, 08:50 PM
PA Bear
Newsgroup Contributor
 
Posts: n/a
Re: Norton Antivirus Auto Protect is degrading IE7 performance

1. Uninstall all Norton software via Add/Remove Programs.

2. Enable the Windows Firewall.

3. Run this removal tool:
http://service1.symantec.com/SUPPORT...05033108162039

4. Immediately install the 30-day free trial version of, e.g., NOD32* or
KAV7**

5. Manually update your new anti-virus application then run a full system
scan.

Do your problems persist now?

[Don't forget to subscribe to your new AV app before the free-trial period
runs out!]

* www.eset.com/download/index.php
** http://usa.kaspersky.com/trials/home.../anti-virus-7/
--
~Robear Dyer (PA Bear)
MS MVP-Windows (IE, OE, Security, Shell/User)
AumHa VSOP & Admin http://aumha.net
DTS-L.ORG http://66.39.69.143/


Shaggy Dog wrote:
> I am running IE 7, XP Professional 5.1.2600 Service Pack 2 and <sigh>
> Norton
> AntiVirus ver.10.0.0.109 (as part of System Works). In System Works, I
> hve
> One Button Checkup; Norton Utilities; Password Manager and Norton
> AntiVirus
> services enabled.
>
> As far as I know all software is absolutely up to date with updates and
> patches. The problem is that with Norton Auto Protect enabled, IE7 is
> incredibly slow to load pages and navigate backward/forward, etc. I have
> tested the exact same web searches with Netscape Navigator 9 and they are
> speedy as usual, so it's not the network.
>
> I could try to explain how/when this problem started, but it involved
> failed
> Restore Point and too much other excitement to document.
>
> I have disabled virus scanning of email, have disable phishing and have
> run
> virus scans etc.
>
> Any suggestions <other than to dump Norton> as to what I should try now?
>
>
> Shaggy
>
>
> -- To the world, you're just a person; to a rescued dog, you are the
> world.


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  #4 (permalink)  
Old 11-29-2007, 04:20 AM
Shaggy Dog
Newsgroup Contributor
 
Posts: n/a
RE: Norton Antivirus Auto Protect is degrading IE7 performance

Many thanks to PA Bear and Leonard Grey for their sage advice. I will
develop a strategy to replace all installed Norton (though I do like their
Password vault software).

In the meantime, I tried a process that I had used about 2 operating systems
ago... I un-registered and re-registered Norton Auto-Protect through the use
of the Norton <path> \navapsvc.exe /unregserver ; <path> \navapsvc.exe"
/service. Then use the Noron software to enable auto-protect and startup
auto-protect with Windows.
Re-boot and -- tada -- a miracle, IE works again.

thanks again



"Shaggy Dog" wrote:

> I am running IE 7, XP Professional 5.1.2600 Service Pack 2 and <sigh> Norton
> AntiVirus ver.10.0.0.109 (as part of System Works). In System Works, I hve
> One Button Checkup; Norton Utilities; Password Manager and Norton AntiVirus
> services enabled.
>
> As far as I know all software is absolutely up to date with updates and
> patches. The problem is that with Norton Auto Protect enabled, IE7 is
> incredibly slow to load pages and navigate backward/forward, etc. I have
> tested the exact same web searches with Netscape Navigator 9 and they are
> speedy as usual, so it's not the network.


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  #5 (permalink)  
Old 11-29-2007, 07:20 AM
Leonard Grey
Newsgroup Contributor
 
Posts: n/a
Re: Norton Antivirus Auto Protect is degrading IE7 performance

Glad to help.

You'll find plenty of outstanding password-protection programs on the
web. Just as an example: I am currently using KeePass, which is both
free and open source, but there are plenty of similar programs that you
might prefer.

---
Leonard Grey
Errare humanum est

Shaggy Dog wrote:
> Many thanks to PA Bear and Leonard Grey for their sage advice. I will
> develop a strategy to replace all installed Norton (though I do like their
> Password vault software).
>
> In the meantime, I tried a process that I had used about 2 operating systems
> ago... I un-registered and re-registered Norton Auto-Protect through the use
> of the Norton <path> \navapsvc.exe /unregserver ; <path> \navapsvc.exe"
> /service. Then use the Noron software to enable auto-protect and startup
> auto-protect with Windows.
> Re-boot and -- tada -- a miracle, IE works again.
>
> thanks again
>
>
>
> "Shaggy Dog" wrote:
>
>> I am running IE 7, XP Professional 5.1.2600 Service Pack 2 and <sigh> Norton
>> AntiVirus ver.10.0.0.109 (as part of System Works). In System Works, I hve
>> One Button Checkup; Norton Utilities; Password Manager and Norton AntiVirus
>> services enabled.
>>
>> As far as I know all software is absolutely up to date with updates and
>> patches. The problem is that with Norton Auto Protect enabled, IE7 is
>> incredibly slow to load pages and navigate backward/forward, etc. I have
>> tested the exact same web searches with Netscape Navigator 9 and they are
>> speedy as usual, so it's not the network.

>

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  #6 (permalink)  
Old 11-29-2007, 08:50 AM
PA Bear
Newsgroup Contributor
 
Posts: n/a
Re: Norton Antivirus Auto Protect is degrading IE7 performance

I suggested temporarily replacing all Norton applications with something
else to illustrate how intrusive they are (and what a memory hog NAV is).
Using your Product ID, you could then uninstall the replacement software and
reinstall the Norton applications as desired.

Good luck.
--
~PA Bear


Shaggy Dog wrote:
> Many thanks to PA Bear and Leonard Grey for their sage advice. I will
> develop a strategy to replace all installed Norton (though I do like their
> Password vault software).
>
> In the meantime, I tried a process that I had used about 2 operating
> systems
> ago... I un-registered and re-registered Norton Auto-Protect through the
> use
> of the Norton <path> \navapsvc.exe /unregserver ; <path> \navapsvc.exe"
> /service. Then use the Noron software to enable auto-protect and startup
> auto-protect with Windows.
> Re-boot and -- tada -- a miracle, IE works again.
>
> thanks again
>
>
>
> "Shaggy Dog" wrote:
>
>> I am running IE 7, XP Professional 5.1.2600 Service Pack 2 and <sigh>
>> Norton AntiVirus ver.10.0.0.109 (as part of System Works). In System
>> Works, I hve One Button Checkup; Norton Utilities; Password Manager and
>> Norton AntiVirus services enabled.
>>
>> As far as I know all software is absolutely up to date with updates and
>> patches. The problem is that with Norton Auto Protect enabled, IE7 is
>> incredibly slow to load pages and navigate backward/forward, etc. I have
>> tested the exact same web searches with Netscape Navigator 9 and they are
>> speedy as usual, so it's not the network.


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  #7 (permalink)  
Old 11-29-2007, 10:10 AM
Shaggy Dog
Newsgroup Contributor
 
Posts: n/a
Re: Norton Antivirus Auto Protect is degrading IE7 performance

PA, you are absolutely right. Even using the Symantec uninstall program, you
can still find remnants of Norton products (with a registry searcher). The
only companies and programs that have made me more crazed than Symantec are
(an ISP that has three letters) and (media suites that end in "o"). I can
see the resource issue with all these products, and they all leave annoying
little "drecks" when I think they have been removed.

Thank goodness for assistance from folks like you.

Miss Shaggy
"PA Bear" wrote:

> I suggested temporarily replacing all Norton applications with something
> else to illustrate how intrusive they are (and what a memory hog NAV is).
> Using your Product ID, you could then uninstall the replacement software and
> reinstall the Norton applications as desired.
>
> Good luck.
> --
> ~PA Bear
>
>
> Shaggy Dog wrote:
> > Many thanks to PA Bear and Leonard Grey for their sage advice. I will
> > develop a strategy to replace all installed Norton (though I do like their
> > Password vault software).
> >
> > In the meantime, I tried a process that I had used about 2 operating
> > systems
> > ago... I un-registered and re-registered Norton Auto-Protect through the
> > use
> > of the Norton <path> \navapsvc.exe /unregserver ; <path> \navapsvc.exe"
> > /service. Then use the Noron software to enable auto-protect and startup
> > auto-protect with Windows.
> > Re-boot and -- tada -- a miracle, IE works again.
> >
> > thanks again
> >
> >
> >
> > "Shaggy Dog" wrote:
> >
> >> I am running IE 7, XP Professional 5.1.2600 Service Pack 2 and <sigh>
> >> Norton AntiVirus ver.10.0.0.109 (as part of System Works). In System
> >> Works, I hve One Button Checkup; Norton Utilities; Password Manager and
> >> Norton AntiVirus services enabled.
> >>
> >> As far as I know all software is absolutely up to date with updates and
> >> patches. The problem is that with Norton Auto Protect enabled, IE7 is
> >> incredibly slow to load pages and navigate backward/forward, etc. I have
> >> tested the exact same web searches with Netscape Navigator 9 and they are
> >> speedy as usual, so it's not the network.

>
>

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  #8 (permalink)  
Old 11-29-2007, 08:00 PM
Jim W
Newsgroup Contributor
 
Posts: n/a
Re: Norton Antivirus Auto Protect is degrading IE7 performance

If you again experience a slow down due to Norton, I would recommend AVG anti
virus. It's compact, not at all a resource hog, and works very well. If all
you want is AV, there is even a free version that works as well.

"Shaggy Dog" wrote:

> PA, you are absolutely right. Even using the Symantec uninstall program, you
> can still find remnants of Norton products (with a registry searcher). The
> only companies and programs that have made me more crazed than Symantec are
> (an ISP that has three letters) and (media suites that end in "o"). I can
> see the resource issue with all these products, and they all leave annoying
> little "drecks" when I think they have been removed.
>
> Thank goodness for assistance from folks like you.
>
> Miss Shaggy
> "PA Bear" wrote:
>
> > I suggested temporarily replacing all Norton applications with something
> > else to illustrate how intrusive they are (and what a memory hog NAV is).
> > Using your Product ID, you could then uninstall the replacement software and
> > reinstall the Norton applications as desired.
> >
> > Good luck.
> > --
> > ~PA Bear
> >
> >
> > Shaggy Dog wrote:
> > > Many thanks to PA Bear and Leonard Grey for their sage advice. I will
> > > develop a strategy to replace all installed Norton (though I do like their
> > > Password vault software).
> > >
> > > In the meantime, I tried a process that I had used about 2 operating
> > > systems
> > > ago... I un-registered and re-registered Norton Auto-Protect through the
> > > use
> > > of the Norton <path> \navapsvc.exe /unregserver ; <path> \navapsvc.exe"
> > > /service. Then use the Noron software to enable auto-protect and startup
> > > auto-protect with Windows.
> > > Re-boot and -- tada -- a miracle, IE works again.
> > >
> > > thanks again
> > >
> > >
> > >
> > > "Shaggy Dog" wrote:
> > >
> > >> I am running IE 7, XP Professional 5.1.2600 Service Pack 2 and <sigh>
> > >> Norton AntiVirus ver.10.0.0.109 (as part of System Works). In System
> > >> Works, I hve One Button Checkup; Norton Utilities; Password Manager and
> > >> Norton AntiVirus services enabled.
> > >>
> > >> As far as I know all software is absolutely up to date with updates and
> > >> patches. The problem is that with Norton Auto Protect enabled, IE7 is
> > >> incredibly slow to load pages and navigate backward/forward, etc. I have
> > >> tested the exact same web searches with Netscape Navigator 9 and they are
> > >> speedy as usual, so it's not the network.

> >
> >

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