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  #1 (permalink)  
Old 11-27-2007, 06:50 PM
Jim W
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Posts: n/a
IE 7 won't start

When attempting to start IE 7, I get the following message:

Problem signature:
Problem Event Name: APPCRASH
Application Name: iexplore.exe
Application Version: 7.0.6000.16546
Application Timestamp: 46c64caf
Fault Module Name: ophookSE2.dll
Fault Module Version: 12.0.0.1
Fault Module Timestamp: 3eba2acd
Exception Code: c0000005
Exception Offset: 00004eef
OS Version: 6.0.6000.2.0.0.256.6
Locale ID: 1033
Additional Information 1: 8d13
Additional Information 2: cdca9b1d21d12b77d84f02df48e34311
Additional Information 3: 8d13
Additional Information 4: cdca9b1d21d12b77d84f02df48e34311

Read our privacy statement:
http://go.microsoft.com/fwlink/?link...3&clcid=0x0409

If I go back and reset everything to default, it starts, but as soon as I
select a search provider or change the homepage, I get the same message on
start up. The only thing I can do is get the runonce page and that's it.

Any help would be appreciated.
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Old 11-27-2007, 06:50 PM
  #2 (permalink)  
Old 11-27-2007, 07:20 PM
PA Bear
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Posts: n/a
Re: IE 7 won't start

Uninstall or reinstall your ScanSoft application(s); e.g., OmniPage.

cf.
http://groups.google.com/group/micro...f5b06058cb5eb6
--
~Robear Dyer (PA Bear)
MS MVP-Windows (IE, OE, Security, Shell/User)
AumHa VSOP & Admin http://aumha.net
DTS-L.ORG http://66.39.69.143/


Jim W wrote:
> When attempting to start IE 7, I get the following message:
>
> Problem signature:
> Problem Event Name: APPCRASH
> Application Name: iexplore.exe
> Application Version: 7.0.6000.16546
> Application Timestamp: 46c64caf
> Fault Module Name: ophookSE2.dll
> Fault Module Version: 12.0.0.1
> Fault Module Timestamp: 3eba2acd
> Exception Code: c0000005
> Exception Offset: 00004eef
> OS Version: 6.0.6000.2.0.0.256.6
> Locale ID: 1033
> Additional Information 1: 8d13
> Additional Information 2: cdca9b1d21d12b77d84f02df48e34311
> Additional Information 3: 8d13
> Additional Information 4: cdca9b1d21d12b77d84f02df48e34311
>
> Read our privacy statement:
> http://go.microsoft.com/fwlink/?link...3&clcid=0x0409
>
> If I go back and reset everything to default, it starts, but as soon as I
> select a search provider or change the homepage, I get the same message on
> start up. The only thing I can do is get the runonce page and that's it.
>
> Any help would be appreciated.


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  #3 (permalink)  
Old 11-28-2007, 07:30 PM
Jim W
Newsgroup Contributor
 
Posts: n/a
Re: IE 7 won't start

I'll have to try that. I'll get back with the results.

"PA Bear" wrote:

> Uninstall or reinstall your ScanSoft application(s); e.g., OmniPage.
>
> cf.
> http://groups.google.com/group/micro...f5b06058cb5eb6
> --
> ~Robear Dyer (PA Bear)
> MS MVP-Windows (IE, OE, Security, Shell/User)
> AumHa VSOP & Admin http://aumha.net
> DTS-L.ORG http://66.39.69.143/
>
>
> Jim W wrote:
> > When attempting to start IE 7, I get the following message:
> >
> > Problem signature:
> > Problem Event Name: APPCRASH
> > Application Name: iexplore.exe
> > Application Version: 7.0.6000.16546
> > Application Timestamp: 46c64caf
> > Fault Module Name: ophookSE2.dll
> > Fault Module Version: 12.0.0.1
> > Fault Module Timestamp: 3eba2acd
> > Exception Code: c0000005
> > Exception Offset: 00004eef
> > OS Version: 6.0.6000.2.0.0.256.6
> > Locale ID: 1033
> > Additional Information 1: 8d13
> > Additional Information 2: cdca9b1d21d12b77d84f02df48e34311
> > Additional Information 3: 8d13
> > Additional Information 4: cdca9b1d21d12b77d84f02df48e34311
> >
> > Read our privacy statement:
> > http://go.microsoft.com/fwlink/?link...3&clcid=0x0409
> >
> > If I go back and reset everything to default, it starts, but as soon as I
> > select a search provider or change the homepage, I get the same message on
> > start up. The only thing I can do is get the runonce page and that's it.
> >
> > Any help would be appreciated.

>
>

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  #4 (permalink)  
Old 11-28-2007, 10:10 PM
Hanna S
Newsgroup Contributor
 
Posts: n/a
Re: IE 7 won't start

There are patches available for these products at nuance.com. If your
software was bundled with a Canon product (ie OmniPage SE) then you must go
to http://www.nuance.com/vista/omnipage/canon/ to recieve the patch.

"PA Bear" wrote:

> Uninstall or reinstall your ScanSoft application(s); e.g., OmniPage.
>
> cf.
> http://groups.google.com/group/micro...f5b06058cb5eb6
> --
> ~Robear Dyer (PA Bear)
> MS MVP-Windows (IE, OE, Security, Shell/User)
> AumHa VSOP & Admin http://aumha.net
> DTS-L.ORG http://66.39.69.143/
>
>
> Jim W wrote:
> > When attempting to start IE 7, I get the following message:
> >
> > Problem signature:
> > Problem Event Name: APPCRASH
> > Application Name: iexplore.exe
> > Application Version: 7.0.6000.16546
> > Application Timestamp: 46c64caf
> > Fault Module Name: ophookSE2.dll
> > Fault Module Version: 12.0.0.1
> > Fault Module Timestamp: 3eba2acd
> > Exception Code: c0000005
> > Exception Offset: 00004eef
> > OS Version: 6.0.6000.2.0.0.256.6
> > Locale ID: 1033
> > Additional Information 1: 8d13
> > Additional Information 2: cdca9b1d21d12b77d84f02df48e34311
> > Additional Information 3: 8d13
> > Additional Information 4: cdca9b1d21d12b77d84f02df48e34311
> >
> > Read our privacy statement:
> > http://go.microsoft.com/fwlink/?link...3&clcid=0x0409
> >
> > If I go back and reset everything to default, it starts, but as soon as I
> > select a search provider or change the homepage, I get the same message on
> > start up. The only thing I can do is get the runonce page and that's it.
> >
> > Any help would be appreciated.

>
>

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  #5 (permalink)  
Old 11-29-2007, 07:50 PM
Jim W
Newsgroup Contributor
 
Posts: n/a
Re: IE 7 won't start

Uninstalling Omnipage worked. IE7 is restored to full function. I will also
go to the website you mentioned for the patch as Omnipage did come with a
Canon printer.
Thank you all very much.

"Hanna S" wrote:

> There are patches available for these products at nuance.com. If your
> software was bundled with a Canon product (ie OmniPage SE) then you must go
> to http://www.nuance.com/vista/omnipage/canon/ to recieve the patch.
>
> "PA Bear" wrote:
>
> > Uninstall or reinstall your ScanSoft application(s); e.g., OmniPage.
> >
> > cf.
> > http://groups.google.com/group/micro...f5b06058cb5eb6
> > --
> > ~Robear Dyer (PA Bear)
> > MS MVP-Windows (IE, OE, Security, Shell/User)
> > AumHa VSOP & Admin http://aumha.net
> > DTS-L.ORG http://66.39.69.143/
> >
> >
> > Jim W wrote:
> > > When attempting to start IE 7, I get the following message:
> > >
> > > Problem signature:
> > > Problem Event Name: APPCRASH
> > > Application Name: iexplore.exe
> > > Application Version: 7.0.6000.16546
> > > Application Timestamp: 46c64caf
> > > Fault Module Name: ophookSE2.dll
> > > Fault Module Version: 12.0.0.1
> > > Fault Module Timestamp: 3eba2acd
> > > Exception Code: c0000005
> > > Exception Offset: 00004eef
> > > OS Version: 6.0.6000.2.0.0.256.6
> > > Locale ID: 1033
> > > Additional Information 1: 8d13
> > > Additional Information 2: cdca9b1d21d12b77d84f02df48e34311
> > > Additional Information 3: 8d13
> > > Additional Information 4: cdca9b1d21d12b77d84f02df48e34311
> > >
> > > Read our privacy statement:
> > > http://go.microsoft.com/fwlink/?link...3&clcid=0x0409
> > >
> > > If I go back and reset everything to default, it starts, but as soon as I
> > > select a search provider or change the homepage, I get the same message on
> > > start up. The only thing I can do is get the runonce page and that's it.
> > >
> > > Any help would be appreciated.

> >
> >

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