I have been using IE ver7.0.5730.11 for several months now with no problems
.... until today.

Now I cannot connet to ANY website ... all I get is "Internet Explorer
cannot display the webpage"

I have an internet connection and can access my email and newsgroups through
Outlook express.

I have tried resetting IE ... opening and closing it. Rebooting the computer
.... all with the same problem still in existance. Any ideas as to what could
be the problem? I cannot go to any website such as microsoft to troubleshoot
since I have no working browser.

Thanks for any suggestions.
--

Dori ...
-----------------------------------------------

Error message after you install a Windows Internet Explorer 7 update from
Windows Update or from Microsoft Update: "Webpage cannot be displayed":
http://support.microsoft.com/kb/942818

If tweaking your third-party firewall's settings don't help, try the
following:

1. Disable your anti-virus application, any real-time protection provided by
an anti-spyware application (except for Windows Defender; includes Spybot
Tea Timer, SpySweeper Guards, AVG AS guard.exe, etc.), disable any
third-party firewall AND enable the Windows Firewall.

NB: If you're running ZA Free firewall, you may need to uninstall it instead
of disabling it. You're "working without a net" now: Don't to ANYTHING else
online (e.g., browsing; reading email; chatting) except #4 below until your
anti-virus application has been re-enabled!

2. Uninstall "Security Update for Windows Internet Explorer 7 (KB939653)"
[or "Security Update for Windows XP (KB939653)"] via Add/Remove Programs
(make sure Show Updates box is checked at top right) and reboot.

3. Re-do #1 above.

4. Go to http://windowsupdate.microsoft.com and install any Critical Updates
offered. If "Root Certificates" update is listed in the Optional Updates
category, you might install it, too, to take full advantage of IE7's
additional security.

5. Reboot > Make sure everything in #1 above is enabled again and, if
applicable, disable the Windows Firewall and enable your third-party
firewall.
--
~Robear Dyer (PA Bear)
MS MVP-Windows (IE, OE, Security, Shell/User)
AumHa VSOP & Admin http://aumha.net
DTS-L http://dts-l.org/

scGram wrote:
> I have been using IE ver7.0.5730.11 for several months now with no
> problems
> ... until today.
>
> Now I cannot connet to ANY website ... all I get is "Internet Explorer
> cannot display the webpage"
>
> I have an internet connection and can access my email and newsgroups
> through
> Outlook express.
>
> I have tried resetting IE ... opening and closing it. Rebooting the
> computer
> ... all with the same problem still in existance. Any ideas as to what
> could
> be the problem? I cannot go to any website such as microsoft to
> troubleshoot
> since I have no working browser.
>
> Thanks for any suggestions.

Thank you so very much PA Bear ...The problem WAS my firewall. I have used
Trend Micro Internet Security for many years and love it, but, Somehow the
security setting was changed and it wasn't allowing me to access the
internet. It must have happened during an automatic update by Microsoft.

It's so frustrating when these kinds of things happen because of updates.
Thanks again for helping me get back up and running.

Dori ...

-----------------------------------------------
"PA Bear" <PABearMVP******.com> wrote in message
news:OyIQBrALIHA.280@TK2MSFTNGP03.phx.gbl...
> Error message after you install a Windows Internet Explorer 7 update from
> Windows Update or from Microsoft Update: "Webpage cannot be displayed":
> http://support.microsoft.com/kb/942818
>
> If tweaking your third-party firewall's settings don't help, try the
> following:
>
> 1. Disable your anti-virus application, any real-time protection provided
> by an anti-spyware application (except for Windows Defender; includes
> Spybot Tea Timer, SpySweeper Guards, AVG AS guard.exe, etc.), disable any
> third-party firewall AND enable the Windows Firewall.
>
> NB: If you're running ZA Free firewall, you may need to uninstall it
> instead of disabling it. You're "working without a net" now: Don't to
> ANYTHING else online (e.g., browsing; reading email; chatting) except #4
> below until your anti-virus application has been re-enabled!
>
> 2. Uninstall "Security Update for Windows Internet Explorer 7 (KB939653)"
> [or "Security Update for Windows XP (KB939653)"] via Add/Remove Programs
> (make sure Show Updates box is checked at top right) and reboot.
>
> 3. Re-do #1 above.
>
> 4. Go to http://windowsupdate.microsoft.com and install any Critical
> Updates offered. If "Root Certificates" update is listed in the Optional
> Updates category, you might install it, too, to take full advantage of
> IE7's additional security.
>
> 5. Reboot > Make sure everything in #1 above is enabled again and, if
> applicable, disable the Windows Firewall and enable your third-party
> firewall.
> --
> ~Robear Dyer (PA Bear)
> MS MVP-Windows (IE, OE, Security, Shell/User)
> AumHa VSOP & Admin http://aumha.net
> DTS-L http://dts-l.org/
>
> scGram wrote:
>> I have been using IE ver7.0.5730.11 for several months now with no
>> problems
>> ... until today.
>>
>> Now I cannot connet to ANY website ... all I get is "Internet Explorer
>> cannot display the webpage"
>>
>> I have an internet connection and can access my email and newsgroups
>> through
>> Outlook express.
>>
>> I have tried resetting IE ... opening and closing it. Rebooting the
>> computer
>> ... all with the same problem still in existance. Any ideas as to what
>> could
>> be the problem? I cannot go to any website such as microsoft to
>> troubleshoot
>> since I have no working browser.
>>
>> Thanks for any suggestions.
>

YW & thanks for your feedback.

scGram wrote:
> Thank you so very much PA Bear ...The problem WAS my firewall. I have used
> Trend Micro Internet Security for many years and love it, but, Somehow the
> security setting was changed and it wasn't allowing me to access the
> internet. It must have happened during an automatic update by Microsoft.
>
> It's so frustrating when these kinds of things happen because of updates.
> Thanks again for helping me get back up and running.
>
> Dori ...
>
> -----------------------------------------------
> "PA Bear" <PABearMVP******.com> wrote in message
> news:OyIQBrALIHA.280@TK2MSFTNGP03.phx.gbl...
>> Error message after you install a Windows Internet Explorer 7 update from
>> Windows Update or from Microsoft Update: "Webpage cannot be displayed":
>> http://support.microsoft.com/kb/942818
>>
>> If tweaking your third-party firewall's settings don't help, try the
>> following:
>>
>> 1. Disable your anti-virus application, any real-time protection provided
>> by an anti-spyware application (except for Windows Defender; includes
>> Spybot Tea Timer, SpySweeper Guards, AVG AS guard.exe, etc.), disable any
>> third-party firewall AND enable the Windows Firewall.
>>
>> NB: If you're running ZA Free firewall, you may need to uninstall it
>> instead of disabling it. You're "working without a net" now: Don't to
>> ANYTHING else online (e.g., browsing; reading email; chatting) except #4
>> below until your anti-virus application has been re-enabled!
>>
>> 2. Uninstall "Security Update for Windows Internet Explorer 7 (KB939653)"
>> [or "Security Update for Windows XP (KB939653)"] via Add/Remove Programs
>> (make sure Show Updates box is checked at top right) and reboot.
>>
>> 3. Re-do #1 above.
>>
>> 4. Go to http://windowsupdate.microsoft.com and install any Critical
>> Updates offered. If "Root Certificates" update is listed in the Optional
>> Updates category, you might install it, too, to take full advantage of
>> IE7's additional security.
>>
>> 5. Reboot > Make sure everything in #1 above is enabled again and, if
>> applicable, disable the Windows Firewall and enable your third-party
>> firewall.
>> --
>> ~Robear Dyer (PA Bear)
>> MS MVP-Windows (IE, OE, Security, Shell/User)
>> AumHa VSOP & Admin http://aumha.net
>> DTS-L http://dts-l.org/
>>
>> scGram wrote:
>>> I have been using IE ver7.0.5730.11 for several months now with no
>>> problems
>>> ... until today.
>>>
>>> Now I cannot connet to ANY website ... all I get is "Internet Explorer
>>> cannot display the webpage"
>>>
>>> I have an internet connection and can access my email and newsgroups
>>> through
>>> Outlook express.
>>>
>>> I have tried resetting IE ... opening and closing it. Rebooting the
>>> computer
>>> ... all with the same problem still in existance. Any ideas as to what
>>> could
>>> be the problem? I cannot go to any website such as microsoft to
>>> troubleshoot
>>> since I have no working browser.
>>>
>>> Thanks for any suggestions.