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  #1 (permalink)  
Old 11-01-2007, 06:10 AM
Vengence
Newsgroup Contributor
 
Posts: n/a
Internet Explorer 7 EncounteRing Problems. 2 Problems.

My internet explorer can't display one of my favourite webside!!
however, i try using one of my school computer and surprising it can be
displayed.
when i entered that website(www.modmymoto.com),
and it display:
Cannot find "www.modmymoto.com"
DNS Error - Server cannot be found

this my first problem.

my second problem is that whenever i logged in to my blogspot,
and started a new post, it came out:"
Internet Explorer has encounted a problem and needs to close.
We are sorry for the inconvenience."
all these and more.


this is the data of the error report, hope it help.
Error signature
AppName: iexplore.exe AppVer: 7.0.6000.16544 ModName: mshtml.dll
ModVer:7.0.6000.16544 Offset: 000b2677

and it also said in other part of the error tat
The following files will be included in this error report:
C:\DOCUME~1\COMPAQ~1\LOCALS~1\Temp\f2a7_appcompat. txt

does it mean that it is this file that are causing problems?
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Old 11-01-2007, 06:10 AM
  #2 (permalink)  
Old 11-01-2007, 03:50 PM
Don Varnau
Newsgroup Contributor
 
Posts: n/a
Re: Internet Explorer 7 EncounteRing Problems. 2 Problems.

Hi,
Windows XP, right?

From Internet Options> General, clear the Temporary Internet Files, History
and Cookies. Restart the machine.

Have you had modem, router (if applicable) and computer all shut down for a
few minutes at some point? Resetting the internet connection may help.

Hope this helps,
Don
[MS MVP- IE]

"Vengence" <Vengence@discussions.microsoft.com> wrote in message
news:0EF26F1C-4079-47EE-A9BA-B4297D0A922D@microsoft.com...
> My internet explorer can't display one of my favourite webside!!
> however, i try using one of my school computer and surprising it can be
> displayed.
> when i entered that website(www.modmymoto.com),
> and it display:
> Cannot find "www.modmymoto.com"
> DNS Error - Server cannot be found
>
> this my first problem.
>
> my second problem is that whenever i logged in to my blogspot,
> and started a new post, it came out:"
> Internet Explorer has encounted a problem and needs to close.
> We are sorry for the inconvenience."
> all these and more.
>
>
> this is the data of the error report, hope it help.
> Error signature
> AppName: iexplore.exe AppVer: 7.0.6000.16544 ModName:

mshtml.dll
> ModVer:7.0.6000.16544 Offset: 000b2677
>
> and it also said in other part of the error tat
> The following files will be included in this error report:
> C:\DOCUME~1\COMPAQ~1\LOCALS~1\Temp\f2a7_appcompat. txt
>
> does it mean that it is this file that are causing problems?


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  #3 (permalink)  
Old 11-01-2007, 11:00 PM
Vengence
Newsgroup Contributor
 
Posts: n/a
Re: Internet Explorer 7 EncounteRing Problems. 2 Problems.

nop.. it still cant display the page.
i remember last time i also tried this method.
i even restart my whole internet.
using this path:
Tools>Internet Options>Advanced>"Reset..." button

resetting my internet connection also won't works.
i had it try goin into that webside every day, if resettin my internet
connections works, i think i will be able to enter that website already..
*sad*

"Don Varnau" wrote:

> Hi,
> Windows XP, right?
>
> From Internet Options> General, clear the Temporary Internet Files, History
> and Cookies. Restart the machine.
>
> Have you had modem, router (if applicable) and computer all shut down for a
> few minutes at some point? Resetting the internet connection may help.
>
> Hope this helps,
> Don
> [MS MVP- IE]
>
> "Vengence" <Vengence@discussions.microsoft.com> wrote in message
> news:0EF26F1C-4079-47EE-A9BA-B4297D0A922D@microsoft.com...
> > My internet explorer can't display one of my favourite webside!!
> > however, i try using one of my school computer and surprising it can be
> > displayed.
> > when i entered that website(www.modmymoto.com),
> > and it display:
> > Cannot find "www.modmymoto.com"
> > DNS Error - Server cannot be found
> >
> > this my first problem.
> >
> > my second problem is that whenever i logged in to my blogspot,
> > and started a new post, it came out:"
> > Internet Explorer has encounted a problem and needs to close.
> > We are sorry for the inconvenience."
> > all these and more.
> >
> >
> > this is the data of the error report, hope it help.
> > Error signature
> > AppName: iexplore.exe AppVer: 7.0.6000.16544 ModName:

> mshtml.dll
> > ModVer:7.0.6000.16544 Offset: 000b2677
> >
> > and it also said in other part of the error tat
> > The following files will be included in this error report:
> > C:\DOCUME~1\COMPAQ~1\LOCALS~1\Temp\f2a7_appcompat. txt
> >
> > does it mean that it is this file that are causing problems?

>
>

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  #4 (permalink)  
Old 11-02-2007, 04:10 AM
Frank Saunders MS-MVP IE,OE/WM
Newsgroup Contributor
 
Posts: n/a
Re: Internet Explorer 7 EncounteRing Problems. 2 Problems.

"Vengence" <Vengence@discussions.microsoft.com> wrote in message
news:0EF26F1C-4079-47EE-A9BA-B4297D0A922D@microsoft.com...
> My internet explorer can't display one of my favourite webside!!
> however, i try using one of my school computer and surprising it can be
> displayed.
> when i entered that website(www.modmymoto.com),
> and it display:
> Cannot find "www.modmymoto.com"
> DNS Error - Server cannot be found
>
> this my first problem.
>
> my second problem is that whenever i logged in to my blogspot,
> and started a new post, it came out:"
> Internet Explorer has encounted a problem and needs to close.
> We are sorry for the inconvenience."
> all these and more.
>
>
> this is the data of the error report, hope it help.
> Error signature
> AppName: iexplore.exe AppVer: 7.0.6000.16544 ModName:
> mshtml.dll
> ModVer:7.0.6000.16544 Offset: 000b2677
>
> and it also said in other part of the error tat
> The following files will be included in this error report:
> C:\DOCUME~1\COMPAQ~1\LOCALS~1\Temp\f2a7_appcompat. txt
>
> does it mean that it is this file that are causing problems?


In a Cmd window, enter
ipconfig /flushdns
then clear your TIF also, and re-boot.

--
Frank Saunders MS-MVP IE,OE/WM
www.fjsmjs.com
Do not send email

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  #5 (permalink)  
Old 11-02-2007, 06:10 AM
Robert Aldwinckle
Newsgroup Contributor
 
Posts: n/a
Re: Internet Explorer 7 EncounteRing Problems. 2 Problems.

"Vengence" <Vengence@discussions.microsoft.com> wrote in message
news:0EF26F1C-4079-47EE-A9BA-B4297D0A922D@microsoft.com...
> My internet explorer can't display one of my favourite webside!!
> however, i try using one of my school computer and surprising it can be
> displayed.
> when i entered that website(www.modmymoto.com),
> and it display:
> Cannot find "www.modmymoto.com"
> DNS Error - Server cannot be found



<nslookup>
Non-authoritative answer:
Name: modmymoto.com
Address: 74.86.120.236
Aliases: www.modmymoto.com
</nslookup>

That sitename is an alias. In order for the lookup to be cached
you would need to ping -n 1 both the alias and its canonical name.


>
> this my first problem.
>
> my second problem is that whenever i logged in to my blogspot,
> and started a new post, it came out:"
> Internet Explorer has encounted a problem and needs to close.
> We are sorry for the inconvenience."
> all these and more.
>
>
> this is the data of the error report, hope it help.
> Error signature
> AppName: iexplore.exe AppVer: 7.0.6000.16544 ModName: mshtml.dll
> ModVer:7.0.6000.16544 Offset: 000b2677
>
> and it also said in other part of the error tat
> The following files will be included in this error report:
> C:\DOCUME~1\COMPAQ~1\LOCALS~1\Temp\f2a7_appcompat. txt
>
> does it mean that it is this file that are causing problems?



There may be some clues in that file. It's just a text file which lists some
of the modules that may have been involved in the crash. E.g. one guess
would be that you use some kind of ActiveX control for your posting feature
which then might be incompatible with IE7. Etc.

Other clues might be found in the drwtsn32.log in the snap dump which
corresponds to this Error Signature. E.g. look for a FAULT -> line
(eyecatcher in an English version of Windows) which matches the crash
address (mshtml.dll load address + crash offset) and then scroll down to
the Stack Back Trace. You may find a more specific list of modules involved
in the crash that way.


Good luck

Robert Aldwinckle
---


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  #6 (permalink)  
Old 11-02-2007, 07:50 PM
Vengence
Newsgroup Contributor
 
Posts: n/a
Re: Internet Explorer 7 EncounteRing Problems. 2 Problems.

thanks for ur reply. >_<
i flushed the DNS resolver Cache but i don't know how to clear my TIF..=P
sorry but i'm kinda stupid to this.
i flushed th DNS resolver Cache only and i still can't enter that website.

"Frank Saunders MS-MVP IE,OE/WM" wrote:

> "Vengence" <Vengence@discussions.microsoft.com> wrote in message
> news:0EF26F1C-4079-47EE-A9BA-B4297D0A922D@microsoft.com...
> > My internet explorer can't display one of my favourite webside!!
> > however, i try using one of my school computer and surprising it can be
> > displayed.
> > when i entered that website(www.modmymoto.com),
> > and it display:
> > Cannot find "www.modmymoto.com"
> > DNS Error - Server cannot be found
> >
> > this my first problem.
> >
> > my second problem is that whenever i logged in to my blogspot,
> > and started a new post, it came out:"
> > Internet Explorer has encounted a problem and needs to close.
> > We are sorry for the inconvenience."
> > all these and more.
> >
> >
> > this is the data of the error report, hope it help.
> > Error signature
> > AppName: iexplore.exe AppVer: 7.0.6000.16544 ModName:
> > mshtml.dll
> > ModVer:7.0.6000.16544 Offset: 000b2677
> >
> > and it also said in other part of the error tat
> > The following files will be included in this error report:
> > C:\DOCUME~1\COMPAQ~1\LOCALS~1\Temp\f2a7_appcompat. txt
> >
> > does it mean that it is this file that are causing problems?

>
> In a Cmd window, enter
> ipconfig /flushdns
> then clear your TIF also, and re-boot.
>
> --
> Frank Saunders MS-MVP IE,OE/WM
> www.fjsmjs.com
> Do not send email
>

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  #7 (permalink)  
Old 11-02-2007, 09:10 PM
Vengence
Newsgroup Contributor
 
Posts: n/a
Re: Internet Explorer 7 EncounteRing Problems. 2 Problems.

SO SORRY! i don't have a clue of what i'm suppose to do! T_T
errm.. what u mean by ping -n 1 both the alias and its canonical name?

ok.. i writing now the List of Modules ONLY that involves in the crash
Module 1
iexplore.exe
Module 2
ntdll.dll
Module 3
kernel32.dll
Module 4
ADVAPTI32.dll
Module 5
PRCRT4.dll
Module 6
GDI32.dll
Module 7
USER32.dll
Module 8
msvcrt.dll
Module 9
SHLWAPI.dll
Module 10
SHELL32.dll
Module 11
ole32.dll
Module 12
urlmon.dll
Module 13
OLEAUT32.dll
Module 14
iertutil.dll
Module 15
VERSION.dll
Module 16
IMM32.DLL
Module 17
LPK.DLL
Module 18
USP10.dll
Module 19
comct132.dll
Module 20
comct132.dll
Module 21
IEFRAME.dll
Module 22
PSAPI.DLL
Module 23
UxTheme.dll
Module 24
DAPIEMontior.dll
Module 25
MFC42.DLL
Module 26
MSVCP60.dll
Module 27
IadHide5.dll
Module 28
MSCTF.dll
Module 29
mgAdaptersProxy.dll
Module 30
xpsp2res.dll
Module 31
msctfime.ime
Module 32
IEUI.dll
Module 33
MSIMG32.dll
Module 34
gdiplus.dll
Module 35
xmllite.dll
Module 36
apphelp.dll
Module 37
CLBCATQ.DLL
Module 38
COMRes.dll
Module 39
msimtf.dll
Module 40
Secur32.dll
Module 41
mslbui.dll
Module 42
SETUPAPI.dll
Module 43
msohev.dll
Module 44
sptip.dll
Module 45
OLEACC.dll
Module 46
SPGRMR.DLL
Module 47
msi.dll
Module 48
SKCHUT.DLL
Module 49
ieproxy.dll
Module 50
SXS.DLL
Module 51
WININET.dll
Module 52
Normaliz.dll
Module 53
MLANG.dll
Module 54
ws2_32.dll
Module 55
WS2HELP.dll
Module 56
yt.dll
Module 57
WSOCK32.dll
Module 58
WINMM.dll
Module 59
IMAGEHELP.dll
Module 60
RASAPI32.DLL
Module 61
rasman.dll
Module 62
NETAPI32.dll
Module 63
TAPI32.dll
Module 64
rtutils.dll
Module 65
MEGAUP~1.DLL
Module 66
olepro32.dll
Module 67
crypt32.dll
Module 68
MSASN1.dll
Module 69
SHFolder.dll
Module 70
mswsock.dll
Module 71
DNSAPI.dll
Module 72
winrnr.dll
Module 73
WLDAP32.dll
Module 74
rasadhlp.dll
Module 75
browseui.dll
Module 76
googletoolbar5.dll
Module 77
WINTRUST.dll
Module 78
msxml3.dll
Module 79
DBGHELP.DLL
Module 80
USERENV.dll
Module 81
ntshrui.dll
Module 82
ATL.DLL
Module 83
msvl_0.dll
Module 84
iphlpapi.dll
Module 85
MPR.dll
Module 86
drprov.dll
Module 87
ntlanman.dll
Module 88
NETUIO.dll
Module 89
NETUI1.dll
Module 90
NETRAP.dll
Module 91
SAMLTB.dll
Module 92
davclnt.dll
Module 93
MSGINA.dll
Module 94
WINSTA.dll
Module 95
0DBC32.dll
Module 96
comdlg32.dll
Module 97
odbcint.dll
Module 98
rsaenh.dll
Module 99
sensapi.dll
Module 100
ADSTechnology.dll
Module 101
ActivationManger.dll
Module 102
snmpapi.dll
Module 103
mshtml.dll
Module 104
msls31.dll
Module 105
hnetcfg.dll
Module 106
wshtcpip.dll
Module 107
ieapfltr.dll
Module 108
NTMARTA.DLL
Module 109
swg.dll
Module 110
dapie.dll
Module 111
DAPIEEngine.dll
Module 112
pubmod.dll
Module 113
ypubc.dll
Module 114
actxprxy.dll
Module 115
jscript.dll
Module 116
WINSPOOL.DRV
Module 117
Flash9b.ocx
Module 118
wdmaud.drv
Module 119
msacm32.drv
Module 120
MSACM32.dll
Module 121
midimap.dll
Module 122
schannel.dll
Module 123
ddrawex.dll
Module 124
DDRAW.dll
Module 125
DCIMAN23.dll
Module 126
UmgUtil.dll
Module 127
pngfilt.dll
Module 128
mshtmled.dll
Module 129
dssenh.dll
Module 130
vbscript.dll
Module 131
MSGSC8~1.DLL
Module 132
MSVCR80.dll
Module 133
Dxtrans.dll
Module 134
Dxtmsft.dll
Module 135
mscms.dll
Module 136
iepeers.dll
Module 137
dispex.dll
Module 138
cryptnet.dll
Module 139
WINHTTP.dll
Module 140
faultrep.dll
Module 141
WTSAPI32.dll
-----------------------------
OKs. i can said that i'm HALF DEAD now... X,X
hope these info helped.
any more info required for specifed Module pls tell me.
i just want to get my hands off this Problem SOON! :)

"Robert Aldwinckle" wrote:

> "Vengence" <Vengence@discussions.microsoft.com> wrote in message
> news:0EF26F1C-4079-47EE-A9BA-B4297D0A922D@microsoft.com...
> > My internet explorer can't display one of my favourite webside!!
> > however, i try using one of my school computer and surprising it can be
> > displayed.
> > when i entered that website(www.modmymoto.com),
> > and it display:
> > Cannot find "www.modmymoto.com"
> > DNS Error - Server cannot be found

>
>
> <nslookup>
> Non-authoritative answer:
> Name: modmymoto.com
> Address: 74.86.120.236
> Aliases: www.modmymoto.com
> </nslookup>
>
> That sitename is an alias. In order for the lookup to be cached
> you would need to ping -n 1 both the alias and its canonical name.
>
>
> >
> > this my first problem.
> >
> > my second problem is that whenever i logged in to my blogspot,
> > and started a new post, it came out:"
> > Internet Explorer has encounted a problem and needs to close.
> > We are sorry for the inconvenience."
> > all these and more.
> >
> >
> > this is the data of the error report, hope it help.
> > Error signature
> > AppName: iexplore.exe AppVer: 7.0.6000.16544 ModName: mshtml.dll
> > ModVer:7.0.6000.16544 Offset: 000b2677
> >
> > and it also said in other part of the error tat
> > The following files will be included in this error report:
> > C:\DOCUME~1\COMPAQ~1\LOCALS~1\Temp\f2a7_appcompat. txt
> >
> > does it mean that it is this file that are causing problems?

>
>
> There may be some clues in that file. It's just a text file which lists some
> of the modules that may have been involved in the crash. E.g. one guess
> would be that you use some kind of ActiveX control for your posting feature
> which then might be incompatible with IE7. Etc.
>
> Other clues might be found in the drwtsn32.log in the snap dump which
> corresponds to this Error Signature. E.g. look for a FAULT -> line
> (eyecatcher in an English version of Windows) which matches the crash
> address (mshtml.dll load address + crash offset) and then scroll down to
> the Stack Back Trace. You may find a more specific list of modules involved
> in the crash that way.
>
>
> Good luck
>
> Robert Aldwinckle
> ---
>
>
>

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  #8 (permalink)  
Old 11-03-2007, 07:30 AM
Robert Aldwinckle
Newsgroup Contributor
 
Posts: n/a
Re: Internet Explorer 7 EncounteRing Problems. 2 Problems.

"Vengence" <Vengence@discussions.microsoft.com> wrote in message
news:8467B205-1AD9-4CF3-B062-0CD55BDC055A@microsoft.com...
> SO SORRY! i don't have a clue of what i'm suppose to do! T_T
> errm.. what u mean by ping -n 1 both the alias and its canonical name?



Open a cmd window? Run... (e.g. press Win-R) and enter: cmd.exe

In the cmd window enter (for example):

ping -n 1 www.microsoft.com

This will respond initially with a line which shows the IP address that was
looked up using that name. However, microsoft servers are blocked from
replying to the ping itself (ICMP packet) due to previous "exploits" which
attempted to disrupt service with them; so cancel the request with Ctrl-c

<cmd_output>
F:\>ping -n 1 www.microsoft.com

Pinging lb1.www.ms.akadns.net [207.46.19.254] with 32 bytes of data:

Control-C
^C
</cmd_output>

Notice that the name referred to in the above line is different from the
name being pinged? That suggests that the name being pinged is an
alias. You can either guess that that second name is the site's canonical
name or use nslookup to prove that (the same way that I proved that your
site's name is an alias above.) In either case if you want to cache a lookup
for IE to use you will need to ping -n 1 that second name.

So for your example,

<cmd_output>
F:\>ping -n 1 modmymoto.com

Pinging modmymoto.com [74.86.120.236] with 32 bytes of data:
</cmd_output>

In that case the ping is replying cleanly.

You can see what the difference is by using ipconfig /displaydns

<displaydns>
modmymoto.com
----------------------------------------
Record Name . . . . . : modmymoto.com
Record Type . . . . . : 1
Time To Live . . . . : 13688
Data Length . . . . . : 4
Section . . . . . . . : Answer
A (Host) Record . . . : 74.86.120.236


www.modmymoto.com
----------------------------------------
Record Name . . . . . : www.modmymoto.com
Record Type . . . . . : 5
Time To Live . . . . : 13688
Data Length . . . . . : 4
Section . . . . . . . : Answer
CNAME Record . . . . : modmymoto.com

</displaydns>

Without pinging the second name (aka the canonical name) the lookup record
containing the IP address (the A record) would not be cached.
Hence a real lookup might have to be done for each use of your alias name by IE.


>
> ok.. i writing now the List of Modules ONLY that involves in the crash

....

I'm impressed! Manually transcribing that diagnostic is more work than
most users are willing to do. Again, you could have got a capturable list
from the drwtsn32.log which additionally would give you their respective
load addresses.

However, there are a few things which jumped out at me.
These are not IE modules, so they could be eliminated by uninstalling
whatever packages they came with:


> Module 24
> DAPIEMontior.dll


> Module 29
> mgAdaptersProxy.dll


> Module 65
> MEGAUP~1.DLL


> Module 76
> googletoolbar5.dll



and probably a few more that I don't recognize because I don't usually
do this type of analysis.


> OKs. i can said that i'm HALF DEAD now... X,X
> hope these info helped.



Should have. Try getting rid of (at least temporarily) non-standard products.
The quick way is to use IE7's No Add-ons mode but that makes IE less usable
than may be desirable in cases where the problem symptom is only intermittent.
So the next level that I usually suggest is using the Manage Add-ons tool
to disable anything except where the Publisher is Microsoft Corporation.
Unfortunately that will still leave interferers (such as the Google toolbar)
which will show up in your dumps and can't be disabled that way.
That's why they may have to be removed in order to test whether doing that
changes your symptom.


BTW since you have two cases one which works and one which doesn't
if you had a list of modules in both cases you could compare the lists
to see what the differences are. Doing that might reduce the number
of modules you would have to involve in removal tests.

In fact, there are two ways you could create such a list for the case
which normally doesn't crash. Running ProcMon (SysInternals tool
now distributed by TechNet) could give you a list in one of its task records
(e.g. after you reproduced the scenario which crashes on the other
system.) The more traditional way of getting such as list is to deliberately
crash the working app with a breakpoint dump using drwtsn32.exe
and its /p parameter. /p stands for PID so you need to know the
PID of the task you want to crash. Then you look in the resulting
drwtsn32.log for the list of modules... ; )


> any more info required for specifed Module pls tell me.
> i just want to get my hands off this Problem SOON! :)



I would still like you to try to look for the modules list under
the Stack Back Trace (of the crashing thread) for the modules
which were specifically involved in the crash. The list you gave
from that Details... diagnostic is of all modules loaded with the task.
Not all of those would necessarily be involved in the crash.
So doing that could both reduce the number of packages you
would have to perform a removal test with and even perhaps
home in on a specific suspect.


Good luck

Robert
---


>
> "Robert Aldwinckle" wrote:
>
>> "Vengence" <Vengence@discussions.microsoft.com> wrote in message
>> news:0EF26F1C-4079-47EE-A9BA-B4297D0A922D@microsoft.com...
>> > My internet explorer can't display one of my favourite webside!!
>> > however, i try using one of my school computer and surprising it can be
>> > displayed.
>> > when i entered that website(www.modmymoto.com),
>> > and it display:
>> > Cannot find "www.modmymoto.com"
>> > DNS Error - Server cannot be found

>>
>>
>> <nslookup>
>> Non-authoritative answer:
>> Name: modmymoto.com
>> Address: 74.86.120.236
>> Aliases: www.modmymoto.com
>> </nslookup>
>>
>> That sitename is an alias. In order for the lookup to be cached
>> you would need to ping -n 1 both the alias and its canonical name.
>>
>>
>> >
>> > this my first problem.
>> >
>> > my second problem is that whenever i logged in to my blogspot,
>> > and started a new post, it came out:"
>> > Internet Explorer has encounted a problem and needs to close.
>> > We are sorry for the inconvenience."
>> > all these and more.
>> >
>> >
>> > this is the data of the error report, hope it help.
>> > Error signature
>> > AppName: iexplore.exe AppVer: 7.0.6000.16544 ModName: mshtml.dll
>> > ModVer:7.0.6000.16544 Offset: 000b2677
>> >
>> > and it also said in other part of the error tat
>> > The following files will be included in this error report:
>> > C:\DOCUME~1\COMPAQ~1\LOCALS~1\Temp\f2a7_appcompat. txt
>> >
>> > does it mean that it is this file that are causing problems?

>>
>>
>> There may be some clues in that file. It's just a text file which lists some
>> of the modules that may have been involved in the crash. E.g. one guess
>> would be that you use some kind of ActiveX control for your posting feature
>> which then might be incompatible with IE7. Etc.
>>
>> Other clues might be found in the drwtsn32.log in the snap dump which
>> corresponds to this Error Signature. E.g. look for a FAULT -> line
>> (eyecatcher in an English version of Windows) which matches the crash
>> address (mshtml.dll load address + crash offset) and then scroll down to
>> the Stack Back Trace. You may find a more specific list of modules involved
>> in the crash that way.
>>
>>
>> Good luck
>>
>> Robert Aldwinckle
>> ---
>>
>>
>>



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  #9 (permalink)  
Old 11-03-2007, 07:30 AM
Frank Saunders MS-MVP IE,OE/WM
Newsgroup Contributor
 
Posts: n/a
Re: Internet Explorer 7 EncounteRing Problems. 2 Problems.

"Vengence" <Vengence@discussions.microsoft.com> wrote in message
news:DFDE7844-27F5-438F-B7D6-DF3717AD5D02@microsoft.com...
> thanks for ur reply. >_<
> i flushed the DNS resolver Cache but i don't know how to clear my TIF..=P
> sorry but i'm kinda stupid to this.


In IE, Tools | Internet Options | Browsing history | Delete ... | Delete
files under Temporary Internet Files

--
Frank Saunders MS-MVP IE,OE/WM
www.fjsmjs.com
Do not send email

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  #10 (permalink)  
Old 11-04-2007, 12:20 AM
Vengence
Newsgroup Contributor
 
Posts: n/a
Re: Internet Explorer 7 EncounteRing Problems. 2 Problems.



"Robert Aldwinckle" wrote:

> "Vengence" <Vengence@discussions.microsoft.com> wrote in message
> news:8467B205-1AD9-4CF3-B062-0CD55BDC055A@microsoft.com...
> > SO SORRY! i don't have a clue of what i'm suppose to do! T_T
> > errm.. what u mean by ping -n 1 both the alias and its canonical name?

>
>
> Open a cmd window? Run... (e.g. press Win-R) and enter: cmd.exe
>
> In the cmd window enter (for example):
>
> ping -n 1 www.microsoft.com
>
> This will respond initially with a line which shows the IP address that was
> looked up using that name. However, microsoft servers are blocked from
> replying to the ping itself (ICMP packet) due to previous "exploits" which
> attempted to disrupt service with them; so cancel the request with Ctrl-c
>
> <cmd_output>
> F:\>ping -n 1 www.microsoft.com
>
> Pinging lb1.www.ms.akadns.net [207.46.19.254] with 32 bytes of data:
>
> Control-C
> ^C
> </cmd_output>
>
> Notice that the name referred to in the above line is different from the
> name being pinged? That suggests that the name being pinged is an
> alias. You can either guess that that second name is the site's canonical
> name or use nslookup to prove that (the same way that I proved that your
> site's name is an alias above.) In either case if you want to cache a lookup
> for IE to use you will need to ping -n 1 that second name.
>
> So for your example,
>
> <cmd_output>
> F:\>ping -n 1 modmymoto.com
>
> Pinging modmymoto.com [74.86.120.236] with 32 bytes of data:
> </cmd_output>
>
> In that case the ping is replying cleanly.
>
> You can see what the difference is by using ipconfig /displaydns
>
> <displaydns>
> modmymoto.com
> ----------------------------------------
> Record Name . . . . . : modmymoto.com
> Record Type . . . . . : 1
> Time To Live . . . . : 13688
> Data Length . . . . . : 4
> Section . . . . . . . : Answer
> A (Host) Record . . . : 74.86.120.236
>
>
> www.modmymoto.com
> ----------------------------------------
> Record Name . . . . . : www.modmymoto.com
> Record Type . . . . . : 5
> Time To Live . . . . : 13688
> Data Length . . . . . : 4
> Section . . . . . . . : Answer
> CNAME Record . . . . : modmymoto.com
>
> </displaydns>
>
> Without pinging the second name (aka the canonical name) the lookup record
> containing the IP address (the A record) would not be cached.
> Hence a real lookup might have to be done for each use of your alias name by IE.
>



Thanks.. i tried it ur way but the cmd window didn't show up those which u
wrote.
but it appear as Ping request could not find host www.modmymoto.com. Please
check the name and try again.
sad. but however something strike my brain with a idea.
changing my IP Address.
ii used http://proxify.com and re-enter that webside and it succeed.
haiz. now i suppose is that website blocked my ip address. but yy?
i didnt done anything wrong also. is there a way where i can check whether
that website is blocking my ip address and preventin me from entering?


>
> >
> > ok.. i writing now the List of Modules ONLY that involves in the crash

> ....
>
> I'm impressed! Manually transcribing that diagnostic is more work than
> most users are willing to do. Again, you could have got a capturable list
> from the drwtsn32.log which additionally would give you their respective
> load addresses.
>
> However, there are a few things which jumped out at me.
> These are not IE modules, so they could be eliminated by uninstalling
> whatever packages they came with:
>
>
> > Module 24
> > DAPIEMontior.dll

>
> > Module 29
> > mgAdaptersProxy.dll

>
> > Module 65
> > MEGAUP~1.DLL

>
> > Module 76
> > googletoolbar5.dll

>
>
> and probably a few more that I don't recognize because I don't usually
> do this type of analysis.
>
>
> > OKs. i can said that i'm HALF DEAD now... X,X
> > hope these info helped.

>
>
> Should have. Try getting rid of (at least temporarily) non-standard products.
> The quick way is to use IE7's No Add-ons mode but that makes IE less usable
> than may be desirable in cases where the problem symptom is only intermittent.
> So the next level that I usually suggest is using the Manage Add-ons tool
> to disable anything except where the Publisher is Microsoft Corporation.
> Unfortunately that will still leave interferers (such as the Google toolbar)
> which will show up in your dumps and can't be disabled that way.
> That's why they may have to be removed in order to test whether doing that
> changes your symptom.
>
>
> BTW since you have two cases one which works and one which doesn't
> if you had a list of modules in both cases you could compare the lists
> to see what the differences are. Doing that might reduce the number
> of modules you would have to involve in removal tests.
>
> In fact, there are two ways you could create such a list for the case
> which normally doesn't crash. Running ProcMon (SysInternals tool
> now distributed by TechNet) could give you a list in one of its task records
> (e.g. after you reproduced the scenario which crashes on the other
> system.) The more traditional way of getting such as list is to deliberately
> crash the working app with a breakpoint dump using drwtsn32.exe
> and its /p parameter. /p stands for PID so you need to know the
> PID of the task you want to crash. Then you look in the resulting
> drwtsn32.log for the list of modules... ; )
>
>
> > any more info required for specifed Module pls tell me.
> > i just want to get my hands off this Problem SOON! :)

>
>
> I would still like you to try to look for the modules list under
> the Stack Back Trace (of the crashing thread) for the modules
> which were specifically involved in the crash. The list you gave
> from that Details... diagnostic is of all modules loaded with the task.
> Not all of those would necessarily be involved in the crash.
> So doing that could both reduce the number of packages you
> would have to perform a removal test with and even perhaps
> home in on a specific suspect.



thanks.. ii used internet explorer with no add-ons.
and i'm able to blog again !
thanks again. ^^
ii now confirm that is my add ons problems.
and are deciding of removin every add-ons that i just installed few days ago.


>
>
> Good luck
>
> Robert
> ---
>
>
> >
> > "Robert Aldwinckle" wrote:
> >
> >> "Vengence" <Vengence@discussions.microsoft.com> wrote in message
> >> news:0EF26F1C-4079-47EE-A9BA-B4297D0A922D@microsoft.com...
> >> > My internet explorer can't display one of my favourite webside!!
> >> > however, i try using one of my school computer and surprising it can be
> >> > displayed.
> >> > when i entered that website(www.modmymoto.com),
> >> > and it display:
> >> > Cannot find "www.modmymoto.com"
> >> > DNS Error - Server cannot be found
> >>
> >>
> >> <nslookup>
> >> Non-authoritative answer:
> >> Name: modmymoto.com
> >> Address: 74.86.120.236
> >> Aliases: www.modmymoto.com
> >> </nslookup>
> >>
> >> That sitename is an alias. In order for the lookup to be cached
> >> you would need to ping -n 1 both the alias and its canonical name.
> >>
> >>
> >> >
> >> > this my first problem.
> >> >
> >> > my second problem is that whenever i logged in to my blogspot,
> >> > and started a new post, it came out:"
> >> > Internet Explorer has encounted a problem and needs to close.
> >> > We are sorry for the inconvenience."
> >> > all these and more.
> >> >
> >> >
> >> > this is the data of the error report, hope it help.
> >> > Error signature
> >> > AppName: iexplore.exe AppVer: 7.0.6000.16544 ModName: mshtml.dll
> >> > ModVer:7.0.6000.16544 Offset: 000b2677
> >> >
> >> > and it also said in other part of the error tat
> >> > The following files will be included in this error report:
> >> > C:\DOCUME~1\COMPAQ~1\LOCALS~1\Temp\f2a7_appcompat. txt
> >> >
> >> > does it mean that it is this file that are causing problems?
> >>
> >>
> >> There may be some clues in that file. It's just a text file which lists some
> >> of the modules that may have been involved in the crash. E.g. one guess
> >> would be that you use some kind of ActiveX control for your posting feature
> >> which then might be incompatible with IE7. Etc.
> >>
> >> Other clues might be found in the drwtsn32.log in the snap dump which
> >> corresponds to this Error Signature. E.g. look for a FAULT -> line
> >> (eyecatcher in an English version of Windows) which matches the crash
> >> address (mshtml.dll load address + crash offset) and then scroll down to
> >> the Stack Back Trace. You may find a more specific list of modules involved
> >> in the crash that way.
> >>
> >>
> >> Good luck
> >>
> >> Robert Aldwinckle
> >> ---
> >>
> >>
> >>

>
>
>

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  #11 (permalink)  
Old 11-04-2007, 12:30 AM
Vengence
Newsgroup Contributor
 
Posts: n/a
Re: Internet Explorer 7 EncounteRing Problems. 2 Problems.



"Robert Aldwinckle" wrote:

> "Vengence" <Vengence@discussions.microsoft.com> wrote in message
> news:8467B205-1AD9-4CF3-B062-0CD55BDC055A@microsoft.com...
> > SO SORRY! i don't have a clue of what i'm suppose to do! T_T
> > errm.. what u mean by ping -n 1 both the alias and its canonical name?

>
>
> Open a cmd window? Run... (e.g. press Win-R) and enter: cmd.exe
>
> In the cmd window enter (for example):
>
> ping -n 1 www.microsoft.com
>
> This will respond initially with a line which shows the IP address that was
> looked up using that name. However, microsoft servers are blocked from
> replying to the ping itself (ICMP packet) due to previous "exploits" which
> attempted to disrupt service with them; so cancel the request with Ctrl-c
>
> <cmd_output>
> F:\>ping -n 1 www.microsoft.com
>
> Pinging lb1.www.ms.akadns.net [207.46.19.254] with 32 bytes of data:
>
> Control-C
> ^C
> </cmd_output>
>
> Notice that the name referred to in the above line is different from the
> name being pinged? That suggests that the name being pinged is an
> alias. You can either guess that that second name is the site's canonical
> name or use nslookup to prove that (the same way that I proved that your
> site's name is an alias above.) In either case if you want to cache a lookup
> for IE to use you will need to ping -n 1 that second name.
>
> So for your example,
>
> <cmd_output>
> F:\>ping -n 1 modmymoto.com
>
> Pinging modmymoto.com [74.86.120.236] with 32 bytes of data:
> </cmd_output>
>
> In that case the ping is replying cleanly.
>
> You can see what the difference is by using ipconfig /displaydns
>
> <displaydns>
> modmymoto.com
> ----------------------------------------
> Record Name . . . . . : modmymoto.com
> Record Type . . . . . : 1
> Time To Live . . . . : 13688
> Data Length . . . . . : 4
> Section . . . . . . . : Answer
> A (Host) Record . . . : 74.86.120.236
>
>
> www.modmymoto.com
> ----------------------------------------
> Record Name . . . . . : www.modmymoto.com
> Record Type . . . . . : 5
> Time To Live . . . . : 13688
> Data Length . . . . . : 4
> Section . . . . . . . : Answer
> CNAME Record . . . . : modmymoto.com
>
> </displaydns>
>
> Without pinging the second name (aka the canonical name) the lookup record
> containing the IP address (the A record) would not be cached.
> Hence a real lookup might have to be done for each use of your alias name by IE.
>



yup. ii used cmd window and does the method that u taught.
however it doesnt show what u wrote here.
and show:
Ping request could not find host www.modmymoto.com. Please check the name
and try again.
sad. but that time somthing strike my brain with a idea.
using different ip address.
so ii use http://proxify.com and re-enter www.modmymoto.com and it succeed!
it appears to me that modmymoto.com had blocked my id address and prevent me
from entering.. but yy?? ii didnt done anything wrong.
is there any method to check if www.modmymoto.com had block my ip address ?
thanks in advance.


>
> >
> > ok.. i writing now the List of Modules ONLY that involves in the crash

> ....
>
> I'm impressed! Manually transcribing that diagnostic is more work than
> most users are willing to do. Again, you could have got a capturable list
> from the drwtsn32.log which additionally would give you their respective
> load addresses.
>
> However, there are a few things which jumped out at me.
> These are not IE modules, so they could be eliminated by uninstalling
> whatever packages they came with:
>
>
> > Module 24
> > DAPIEMontior.dll

>
> > Module 29
> > mgAdaptersProxy.dll

>
> > Module 65
> > MEGAUP~1.DLL

>
> > Module 76
> > googletoolbar5.dll

>
>
> and probably a few more that I don't recognize because I don't usually
> do this type of analysis.
>
>
> > OKs. i can said that i'm HALF DEAD now... X,X
> > hope these info helped.

>
>
> Should have. Try getting rid of (at least temporarily) non-standard products.
> The quick way is to use IE7's No Add-ons mode but that makes IE less usable
> than may be desirable in cases where the problem symptom is only intermittent.
> So the next level that I usually suggest is using the Manage Add-ons tool
> to disable anything except where the Publisher is Microsoft Corporation.
> Unfortunately that will still leave interferers (such as the Google toolbar)
> which will show up in your dumps and can't be disabled that way.
> That's why they may have to be removed in order to test whether doing that
> changes your symptom.
>
>
> BTW since you have two cases one which works and one which doesn't
> if you had a list of modules in both cases you could compare the lists
> to see what the differences are. Doing that might reduce the number
> of modules you would have to involve in removal tests.
>
> In fact, there are two ways you could create such a list for the case
> which normally doesn't crash. Running ProcMon (SysInternals tool
> now distributed by TechNet) could give you a list in one of its task records
> (e.g. after you reproduced the scenario which crashes on the other
> system.) The more traditional way of getting such as list is to deliberately
> crash the working app with a breakpoint dump using drwtsn32.exe
> and its /p parameter. /p stands for PID so you need to know the
> PID of the task you want to crash. Then you look in the resulting
> drwtsn32.log for the list of modules... ; )
>
>
> > any more info required for specifed Module pls tell me.
> > i just want to get my hands off this Problem SOON! :)

>
>
> I would still like you to try to look for the modules list under
> the Stack Back Trace (of the crashing thread) for the modules
> which were specifically involved in the crash. The list you gave
> from that Details... diagnostic is of all modules loaded with the task.
> Not all of those would necessarily be involved in the crash.
> So doing that could both reduce the number of packages you
> would have to perform a removal test with and even perhaps
> home in on a specific suspect.
>
>
> Good luck
>
> Robert
> ---
>



thanks. ii used internet explorer with no add-ons and ii'm able to blog
again! ^^
now ii am confirm that it is my internet add-ons having problems
and ii will remove all those add-ons that ii had just install this few days.
hope that solves this problems. =]]
thanks again. ^^


>
> >
> > "Robert Aldwinckle" wrote:
> >
> >> "Vengence" <Vengence@discussions.microsoft.com> wrote in message
> >> news:0EF26F1C-4079-47EE-A9BA-B4297D0A922D@microsoft.com...
> >> > My internet explorer can't display one of my favourite webside!!
> >> > however, i try using one of my school computer and surprising it can be
> >> > displayed.
> >> > when i entered that website(www.modmymoto.com),
> >> > and it display:
> >> > Cannot find "www.modmymoto.com"
> >> > DNS Error - Server cannot be found
> >>
> >>
> >> <nslookup>
> >> Non-authoritative answer:
> >> Name: modmymoto.com
> >> Address: 74.86.120.236
> >> Aliases: www.modmymoto.com
> >> </nslookup>
> >>
> >> That sitename is an alias. In order for the lookup to be cached
> >> you would need to ping -n 1 both the alias and its canonical name.
> >>
> >>
> >> >
> >> > this my first problem.
> >> >
> >> > my second problem is that whenever i logged in to my blogspot,
> >> > and started a new post, it came out:"
> >> > Internet Explorer has encounted a problem and needs to close.
> >> > We are sorry for the inconvenience."
> >> > all these and more.
> >> >
> >> >
> >> > this is the data of the error report, hope it help.
> >> > Error signature
> >> > AppName: iexplore.exe AppVer: 7.0.6000.16544 ModName: mshtml.dll
> >> > ModVer:7.0.6000.16544 Offset: 000b2677
> >> >
> >> > and it also said in other part of the error tat
> >> > The following files will be included in this error report:
> >> > C:\DOCUME~1\COMPAQ~1\LOCALS~1\Temp\f2a7_appcompat. txt
> >> >
> >> > does it mean that it is this file that are causing problems?
> >>
> >>
> >> There may be some clues in that file. It's just a text file which lists some
> >> of the modules that may have been involved in the crash. E.g. one guess
> >> would be that you use some kind of ActiveX control for your posting feature
> >> which then might be incompatible with IE7. Etc.
> >>
> >> Other clues might be found in the drwtsn32.log in the snap dump which
> >> corresponds to this Error Signature. E.g. look for a FAULT -> line
> >> (eyecatcher in an English version of Windows) which matches the crash
> >> address (mshtml.dll load address + crash offset) and then scroll down to
> >> the Stack Back Trace. You may find a more specific list of modules involved
> >> in the crash that way.
> >>
> >>
> >> Good luck
> >>
> >> Robert Aldwinckle
> >> ---
> >>
> >>
> >>

>
>
>

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