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  #1 (permalink)  
Old 10-27-2007, 06:30 PM
Eagle
Tablet PC Guest
 
Posts: n/a
IE7 error Msg on closing

After viewing my MoneyCentral portfolio using WinXP SP2 and IE7,
I get the following error message after the auto backup function
is completed and IE7 closes:

Title = "iexplore.exe - Application Error"

"The instruction at "0x2e4c9e97" referenced memory at "0x3175cd38".
The memory could not be read".
Click OK to terminate the program"

(My clicking OK closes the error dialog box.)

This ONLY happens when I use IE7 to view my portfolio.
It does not seem to effect my portfolio "backup" function or
values, history, accuracy or stats.

This does not happen when using IE7 for other sites or surfing.
ONLY when viewing portfolio, so I'm posting this in this forum too.

Any help is welcome.
Thanks
JIM
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Old 10-27-2007, 06:30 PM
Xploder HD Movie Player for PS3. Manage, convert and transfer media files between the PC and PS3.
  #2 (permalink)  
Old 10-27-2007, 06:40 PM
Frank Saunders MS-MVP IE,OE/WM
Tablet PC Guest
 
Posts: n/a
Re: IE7 error Msg on closing

"Eagle" <wingschief@comcast.net> wrote in message
news:OQpP3kQGIHA.3548@TK2MSFTNGP06.phx.gbl...
> After viewing my MoneyCentral portfolio using WinXP SP2 and IE7,
> I get the following error message after the auto backup function
> is completed and IE7 closes:
>
> Title = "iexplore.exe - Application Error"
>
> "The instruction at "0x2e4c9e97" referenced memory at "0x3175cd38".
> The memory could not be read".
> Click OK to terminate the program"
>
> (My clicking OK closes the error dialog box.)
>
> This ONLY happens when I use IE7 to view my portfolio.
> It does not seem to effect my portfolio "backup" function or
> values, history, accuracy or stats.
>
> This does not happen when using IE7 for other sites or surfing.
> ONLY when viewing portfolio, so I'm posting this in this forum too.
>
> Any help is welcome.
> Thanks
> JIM


I know of three causes for the vast majority of such problems:
1. Incompatible add-ons: What if you right click the IE icon on the desktop
and choose Start Without Add-ons?
Or go to Start | All Programs | Accessories | System Tools | Internet
Explorer (No Add-ons).

2. Tools | Internet Options | Advanced
Scroll to the bottom and click Reset Internet Explorer Settings. See this
article first:
How to use Reset Internet Explorer Settings (RIES):
http://support.microsoft.com/kb/923737

3. Malware already installed on the computer: Help with malware
All MS-MVP Sites.
http://aumha.org/a/parasite.htm
http://aumha.org/a/quickfix.htm
http://www.elephantboycomputers.com/...moving_Malware
http://mvps.org/winhelp2002/unwanted.htm
http://inetexplorer.mvps.org/darnit.html
http://www.mvps.org/sramesh2k/Malware_Defence.htm

Unexplained computer behavior may be caused by deceptive software.
http://support.microsoft.com/kb/827315

So How Did I Get Infected Anyway?
For quite a few people it's by installing programs like Messenger Plus,
whose ads for
malware don't identify the malware as such and try to convince you that you
owe it to the author. See also:
http://www.wilderssecurity.com/showthread.php?t=27971
Don't ever do a "default" install of anything. Always choose Custom and see
what else is being carried along. Don't install any extras you're not sure
of.

You might also try the steps here:
"Internet Explorer stops responding, stops working, or restarts"
http://support.microsoft.com/gp/pc_ie_intro

--
Frank Saunders MS-MVP IE,OE/WM
www.fjsmjs.com
Do not send email

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  #3 (permalink)  
Old 10-27-2007, 07:20 PM
PA Bear
Tablet PC Guest
 
Posts: n/a
Re: IE7 error Msg on closing

=> Does this behavior persist if you start IE7 in No Add-ons mode? To start
IE7 in No Add-ons mode:

1. Right-click on the blue IE desktop icon and select Start without Add-ons;

2. Start > (All) Programs > Accessories > System Tools > Internet Explorer
(No add-ons).

Troubleshooting and Internet Explorer’s (No Add-ons) Mode:
http://blogs.msdn.com/ie/archive/2006/07/25/678113.aspx

=> Does the problem persist if you Reset IE7 Settings (RIES)?
http://support.microsoft.com/kb/923737 <= Read before using!
--
~Robear Dyer (PA Bear)
MS MVP-Windows (IE, OE, Security, Shell/User)
AumHa VSOP & Admin http://aumha.net
DTS-L http://dts-l.org/

Eagle wrote:
> After viewing my MoneyCentral portfolio using WinXP SP2 and IE7,
> I get the following error message after the auto backup function
> is completed and IE7 closes:
>
> Title = "iexplore.exe - Application Error"
>
> "The instruction at "0x2e4c9e97" referenced memory at "0x3175cd38".
> The memory could not be read".
> Click OK to terminate the program"
>
> (My clicking OK closes the error dialog box.)
>
> This ONLY happens when I use IE7 to view my portfolio.
> It does not seem to effect my portfolio "backup" function or
> values, history, accuracy or stats.
>
> This does not happen when using IE7 for other sites or surfing.
> ONLY when viewing portfolio, so I'm posting this in this forum too.
>
> Any help is welcome.
> Thanks
> JIM


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