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  #1 (permalink)  
Old 10-24-2007, 10:20 PM
hillstarr
Newsgroup Contributor
 
Posts: n/a
Adobe flashplayer, shockwave player & IE7

I have XP Pro, IE7, and is a home computer. I have installed, unintalled,
repeated process over and over again with flashplayer, shockwave player and
IE7 to no avail. I like IE7 now that I have been using it since it came out.
But I cannot get either flash or shockwave player to fully install on my
computer. I have gone through all of the posts concerning this problem and
tried all of the solutions, again to no avail. I can find active X flash
installed on the Add/Remove programs on the control panel, and also through
systems 32 macromedia file. Shockwave does not show up at all even though
both flash and shockwave are shown as being completely installed from the
Adobe sight.

I have gone to YouTube.com to play videos and get the message that Java has
been turned off or don't have the latest version of flash, or if I go through
the macromedia file and click on it, I get a rectangle box with a toolbar at
the top and nothing will play. I have tried the stand alone player, the
debug program, etc. I even reinstalled Java to make sure that it was turned
on.

The one thing that I have not done is to check my registry as I don't know
how to do that and would appreciate some instructions and any suggestion
other than what has already been posted. Thank you.
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Old 10-24-2007, 10:20 PM
  #2 (permalink)  
Old 10-25-2007, 02:40 AM
Don Varnau
Newsgroup Contributor
 
Posts: n/a
Re: Adobe flashplayer, shockwave player & IE7

Hi,
First see the post by Bill Castner in this thread
http://aumha.net/viewtopic.php?t=27892

Next...
Internet Options> Advanced
"Allow active content to run in files on My Computer"
Try this unchecked (default) and checked.

Next...
Turn on the Windows Firewall from Control Panel> Windows Firewall and
disable any third-party firewall, security suite, other security programs.
See if a third-party program is causing the problem.

Are you blocking cookies from doubleclick or other ad-related sites? I've
read that at a few sites, if these cookies are blocked, other content will
not display. Check cookie settings at Internet Options> Privacy.

Is a HOSTS file blocking cookies or other content?
To check the HOSTS file in Windows XP...
Make sure that Windows is showing hidden files and is
not hiding file extensions for known file types then check for a HOSTS file
at [C:\Windows\System32\Drivers\etc] Open the HOSTS file with notepad. If
there are entries you wish to disable, you can put the pound sign (#) in
front an entry to disable it. Then File> Save. Or you can rename the HOSTS
file to HOSTS.OLD to disable it.

Hope this helps,
Don
[MS MVP- IE]

"hillstarr" <hillstarr@discussions.microsoft.com> wrote in message
news:B9A6385D-B472-429F-AE6E-399C0832A1E7@microsoft.com...
> I have XP Pro, IE7, and is a home computer. I have installed, unintalled,
> repeated process over and over again with flashplayer, shockwave player

and
> IE7 to no avail. I like IE7 now that I have been using it since it came

out.
> But I cannot get either flash or shockwave player to fully install on my
> computer. I have gone through all of the posts concerning this problem

and
> tried all of the solutions, again to no avail. I can find active X flash
> installed on the Add/Remove programs on the control panel, and also

through
> systems 32 macromedia file. Shockwave does not show up at all even though
> both flash and shockwave are shown as being completely installed from the
> Adobe sight.
>
> I have gone to YouTube.com to play videos and get the message that Java

has
> been turned off or don't have the latest version of flash, or if I go

through
> the macromedia file and click on it, I get a rectangle box with a toolbar

at
> the top and nothing will play. I have tried the stand alone player, the
> debug program, etc. I even reinstalled Java to make sure that it was

turned
> on.
>
> The one thing that I have not done is to check my registry as I don't know
> how to do that and would appreciate some instructions and any suggestion
> other than what has already been posted. Thank you.


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  #3 (permalink)  
Old 10-25-2007, 07:20 AM
Donald Anadell
Newsgroup Contributor
 
Posts: n/a
Re: Adobe flashplayer, shockwave player & IE7

Comments inline below:
"hillstarr" <hillstarr@discussions.microsoft.com> wrote in message
news:B9A6385D-B472-429F-AE6E-399C0832A1E7@microsoft.com...
>I have XP Pro, IE7, and is a home computer. I have installed, unintalled,
> repeated process over and over again with flashplayer, shockwave player
> and
> IE7 to no avail.


When you uninstalled and reinstalled the Flash Player, are you following the
instructions at the link supplied by Don Varnau in this thread?

> I like IE7 now that I have been using it since it came out.
> But I cannot get either flash or shockwave player to fully install on my
> computer.


It's possible that you have a Registry Permissions problem that is
preventing the Flash Player from installing properly. Read below for a
possible fix for this problem.

> I have gone through all of the posts concerning this problem and
> tried all of the solutions, again to no avail. I can find active X flash
> installed on the Add/Remove programs on the control panel, and also
> through
> systems 32 macromedia file. Shockwave does not show up at all even though
> both flash and shockwave are shown as being completely installed from the
> Adobe sight.


Can you be more specific about what troubleshooting steps you've taken other
than uninstalling and reinstalling the Flash Player?

>
> I have gone to YouTube.com to play videos and get the message that Java
> has
> been turned off or don't have the latest version of flash, or if I go
> through
> the macromedia file and click on it, I get a rectangle box with a toolbar
> at
> the top and nothing will play. I have tried the stand alone player, the
> debug program, etc. I even reinstalled Java to make sure that it was
> turned
> on.


To be clear, the message you are receiving says that "JavaScript" may be
turned off not "Java". They are two separate animals. When they suggest(in
their error message) that "JavaScript" may be turned off they are referring
to "Active Scripting" in the Internet Zone. You can check this by going to
Tools||Internet Options||Security(tab)||Internet(zone)||Custom
Level||Scripting
and make sure there is a checkmark in "Enable" next to "Active scripting".
So reinstalling "Java" has no bearing on this issue you are having.

The Stand Alone Flash Player is used to view locally stored Flash files, you
will have to get the Flash Player plug-in installed properly in order to
view Flash Content on the web(example: YouTube).

>
> The one thing that I have not done is to check my registry as I don't know
> how to do that and would appreciate some instructions and any suggestion
> other than what has already been posted.


As stated earlier, it's possible that you have a corrupted Registry
Permissions problem in the Administrator Account on your machine that is
preventing the install of the Flash Player. Certain Registry Keys must have
read||write permission in order for the install to work properly. If
following the instructions for uninstalling and reinstalling the Flash
Player at the link posted by Don Varnau does not resolve your Flash Player
install issue, then you may need to download a Utility(SubInACL) and reset
script (reset.cmd) to repair your corrupted Registry. Download, Install,
and execution instructions for this procedure can be found at the following
Adobe Knowledge Base Article:
http://kb.adobe.com/selfservice/view...34cb&sliceId=2

Good luck,

Donald Anadell



Thank you.


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  #4 (permalink)  
Old 10-25-2007, 02:20 PM
hillstarr
Newsgroup Contributor
 
Posts: n/a
Re: Adobe flashplayer, shockwave player & IE7

Did everything that both of you wrote about including the downloading of
SubInAcl tool, and also what Adobe said to download. Ran everything
according to directions and made sure that the Internet Options where set up
according to what you said. Less than 30 seconds with the reset_minimal.cmd
from the reset.zip, received the following message: 'subinacl' is not
recognized as an internal or external program or batch file. Press any
key... Used the uninstall from Adobe then tried installing the flash
player, received the following: Installation failed or was cancelled.

Went back and did the manual reset.cmd and repeated the steps on
uninstalling/reinstalling flash player. Got the same message as above again.
Went to the Adobe Labs and tried installing from there. Got the message
that I needed to go to Adobe and get the latest version of Active X player,
however, the flash 9 plugin installed with no problems.

I am at my whit's end as I have uninstalled, cleaned out folders through the
Windows/System/System32/Macromedia folder and even my Norton Firewall and the
Windows Firewall (when it was enabled), Add/Remove programs, regedit is fine
and even checked the Adobe Forums to find any place where there might be a
bit of a file left on my system. Can't find nothing. Adobe Forum did say
that the flash file ending in .oxc can get locked up and you need to go into
the registry keys to disable it, but I did not understand exactly how to get
into these registry files where you can go to the actual file itself as I
need that explained step-by-step. I don't know anything else to do except to
another full system restore.

Thanks for all of your help.

"Donald Anadell" wrote:

> Comments inline below:
> "hillstarr" <hillstarr@discussions.microsoft.com> wrote in message
> news:B9A6385D-B472-429F-AE6E-399C0832A1E7@microsoft.com...
> >I have XP Pro, IE7, and is a home computer. I have installed, unintalled,
> > repeated process over and over again with flashplayer, shockwave player
> > and
> > IE7 to no avail.

>
> When you uninstalled and reinstalled the Flash Player, are you following the
> instructions at the link supplied by Don Varnau in this thread?
>
> > I like IE7 now that I have been using it since it came out.
> > But I cannot get either flash or shockwave player to fully install on my
> > computer.

>
> It's possible that you have a Registry Permissions problem that is
> preventing the Flash Player from installing properly. Read below for a
> possible fix for this problem.
>
> > I have gone through all of the posts concerning this problem and
> > tried all of the solutions, again to no avail. I can find active X flash
> > installed on the Add/Remove programs on the control panel, and also
> > through
> > systems 32 macromedia file. Shockwave does not show up at all even though
> > both flash and shockwave are shown as being completely installed from the
> > Adobe sight.

>
> Can you be more specific about what troubleshooting steps you've taken other
> than uninstalling and reinstalling the Flash Player?
>
> >
> > I have gone to YouTube.com to play videos and get the message that Java
> > has
> > been turned off or don't have the latest version of flash, or if I go
> > through
> > the macromedia file and click on it, I get a rectangle box with a toolbar
> > at
> > the top and nothing will play. I have tried the stand alone player, the
> > debug program, etc. I even reinstalled Java to make sure that it was
> > turned
> > on.

>
> To be clear, the message you are receiving says that "JavaScript" may be
> turned off not "Java". They are two separate animals. When they suggest(in
> their error message) that "JavaScript" may be turned off they are referring
> to "Active Scripting" in the Internet Zone. You can check this by going to
> Tools||Internet Options||Security(tab)||Internet(zone)||Custom
> Level||Scripting
> and make sure there is a checkmark in "Enable" next to "Active scripting".
> So reinstalling "Java" has no bearing on this issue you are having.
>
> The Stand Alone Flash Player is used to view locally stored Flash files, you
> will have to get the Flash Player plug-in installed properly in order to
> view Flash Content on the web(example: YouTube).
>
> >
> > The one thing that I have not done is to check my registry as I don't know
> > how to do that and would appreciate some instructions and any suggestion
> > other than what has already been posted.

>
> As stated earlier, it's possible that you have a corrupted Registry
> Permissions problem in the Administrator Account on your machine that is
> preventing the install of the Flash Player. Certain Registry Keys must have
> read||write permission in order for the install to work properly. If
> following the instructions for uninstalling and reinstalling the Flash
> Player at the link posted by Don Varnau does not resolve your Flash Player
> install issue, then you may need to download a Utility(SubInACL) and reset
> script (reset.cmd) to repair your corrupted Registry. Download, Install,
> and execution instructions for this procedure can be found at the following
> Adobe Knowledge Base Article:
> http://kb.adobe.com/selfservice/view...34cb&sliceId=2
>
> Good luck,
>
> Donald Anadell
>
>
>
> Thank you.
>
>
>

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  #5 (permalink)  
Old 10-25-2007, 04:00 PM
Donald Anadell
Newsgroup Contributor
 
Posts: n/a
Re: Adobe flashplayer, shockwave player & IE7


"hillstarr" <hillstarr@discussions.microsoft.com> wrote in message
news:2B9579A1-5F83-4660-89A2-1FB1982F50DD@microsoft.com...
> Did everything that both of you wrote about including the downloading of
> SubInAcl tool, and also what Adobe said to download. Ran everything
> according to directions and made sure that the Internet Options where set
> up
> according to what you said. Less than 30 seconds with the
> reset_minimal.cmd
> from the reset.zip, received the following message: 'subinacl' is not
> recognized as an internal or external program or batch file. Press any
> key...


When you download the SubInACL utility, you must install it to the desktop
before you run the reset file. Simply downloading the Utility is not
enough, you need to actually install the Utility to your desktop first. Did
you do that?

Used the uninstall from Adobe then tried installing the flash
> player, received the following: Installation failed or was cancelled.
>
> Went back and did the manual reset.cmd and repeated the steps on
> uninstalling/reinstalling flash player. Got the same message as above
> again.
> Went to the Adobe Labs and tried installing from there. Got the message
> that I needed to go to Adobe and get the latest version of Active X
> player,
> however, the flash 9 plugin installed with no problems.
>
> I am at my whit's end as I have uninstalled, cleaned out folders through
> the
> Windows/System/System32/Macromedia folder and even my Norton Firewall and
> the
> Windows Firewall (when it was enabled), Add/Remove programs, regedit is
> fine
> and even checked the Adobe Forums to find any place where there might be a
> bit of a file left on my system. Can't find nothing. Adobe Forum did say
> that the flash file ending in .oxc can get locked up and you need to go
> into
> the registry keys to disable it, but I did not understand exactly how to
> get
> into these registry files where you can go to the actual file itself as I
> need that explained step-by-step. I don't know anything else to do except
> to
> another full system restore.
>
> Thanks for all of your help.
>
> "Donald Anadell" wrote:
>
>> Comments inline below:
>> "hillstarr" <hillstarr@discussions.microsoft.com> wrote in message
>> news:B9A6385D-B472-429F-AE6E-399C0832A1E7@microsoft.com...
>> >I have XP Pro, IE7, and is a home computer. I have installed,
>> >unintalled,
>> > repeated process over and over again with flashplayer, shockwave player
>> > and
>> > IE7 to no avail.

>>
>> When you uninstalled and reinstalled the Flash Player, are you following
>> the
>> instructions at the link supplied by Don Varnau in this thread?
>>
>> > I like IE7 now that I have been using it since it came out.
>> > But I cannot get either flash or shockwave player to fully install on
>> > my
>> > computer.

>>
>> It's possible that you have a Registry Permissions problem that is
>> preventing the Flash Player from installing properly. Read below for a
>> possible fix for this problem.
>>
>> > I have gone through all of the posts concerning this problem and
>> > tried all of the solutions, again to no avail. I can find active X
>> > flash
>> > installed on the Add/Remove programs on the control panel, and also
>> > through
>> > systems 32 macromedia file. Shockwave does not show up at all even
>> > though
>> > both flash and shockwave are shown as being completely installed from
>> > the
>> > Adobe sight.

>>
>> Can you be more specific about what troubleshooting steps you've taken
>> other
>> than uninstalling and reinstalling the Flash Player?
>>
>> >
>> > I have gone to YouTube.com to play videos and get the message that Java
>> > has
>> > been turned off or don't have the latest version of flash, or if I go
>> > through
>> > the macromedia file and click on it, I get a rectangle box with a
>> > toolbar
>> > at
>> > the top and nothing will play. I have tried the stand alone player,
>> > the
>> > debug program, etc. I even reinstalled Java to make sure that it was
>> > turned
>> > on.

>>
>> To be clear, the message you are receiving says that "JavaScript" may be
>> turned off not "Java". They are two separate animals. When they
>> suggest(in
>> their error message) that "JavaScript" may be turned off they are
>> referring
>> to "Active Scripting" in the Internet Zone. You can check this by going
>> to
>> Tools||Internet Options||Security(tab)||Internet(zone)||Custom
>> Level||Scripting
>> and make sure there is a checkmark in "Enable" next to "Active
>> scripting".
>> So reinstalling "Java" has no bearing on this issue you are having.
>>
>> The Stand Alone Flash Player is used to view locally stored Flash files,
>> you
>> will have to get the Flash Player plug-in installed properly in order to
>> view Flash Content on the web(example: YouTube).
>>
>> >
>> > The one thing that I have not done is to check my registry as I don't
>> > know
>> > how to do that and would appreciate some instructions and any
>> > suggestion
>> > other than what has already been posted.

>>
>> As stated earlier, it's possible that you have a corrupted Registry
>> Permissions problem in the Administrator Account on your machine that is
>> preventing the install of the Flash Player. Certain Registry Keys must
>> have
>> read||write permission in order for the install to work properly. If
>> following the instructions for uninstalling and reinstalling the Flash
>> Player at the link posted by Don Varnau does not resolve your Flash
>> Player
>> install issue, then you may need to download a Utility(SubInACL) and
>> reset
>> script (reset.cmd) to repair your corrupted Registry. Download, Install,
>> and execution instructions for this procedure can be found at the
>> following
>> Adobe Knowledge Base Article:
>> http://kb.adobe.com/selfservice/view...34cb&sliceId=2
>>
>> Good luck,
>>
>> Donald Anadell
>>
>>
>>
>> Thank you.
>>
>>
>>



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