i got a virus that starts up when i start ie it comes up on my startup icons
and it says system is running slow and when i click on it it goes to a
website thats says i need to download a virus cleaner and when i do norton
stops it saying it was a virus but norton wont get rid of it wat do i do
please help me out.

Download and run the virus /spyware cleaners offered free by
companies. McAfee has STINGER, AVAST has CLEANER, Norton
has cleaners too.

After you download, boot into safe mode and run the scans.

http://www.avast.com/eng/avast-virus-cleaner.html

http://download.nai.com/products/mca...rt/stinger.exe


"zak_hyman********.com"
<zak_hyman********.com@discussions.microsoft.com > wrote in
message
news:731A0CCF-06BB-4C49-9DA4-3197AB2DA182@microsoft.com...
|i got a virus that starts up when i start ie it comes up on
my startup icons
| and it says system is running slow and when i click on it
it goes to a
| website thats says i need to download a virus cleaner and
when i do norton
| stops it saying it was a virus but norton wont get rid of
it wat do i do
| please help me out.

Today's viruses and malicious software can be very hard to detect, and
even harder to remove. If you suspect your computer is infected, follow
these steps:

1) Update your Norton software and scan your computer. With luck, this
will detect and remove the problem.

2) If the scan doesn't produce results, contact the Symantec technical
support. They will help you to remove an infection that their software
did not detrect.

3) Scan your system with /several/ of the better online scanners
(Kaspersky, Eset, Trend Micro, Panda, Sophos etc.)

4) Submit a HiJack This log to one of the expert web sites that analyze
these logs. To find HiJack this, look here:
http://www.spywareinfo.com/~merijn/programs.php

"So how did I get infected in the first place?"
http://forums.spywareinfo.com/index.php?showtopic=60955


---
Leonard Grey
Errare humanum est

zak_hyman********.com wrote:
> i got a virus that starts up when i start ie it comes up on my startup icons
> and it says system is running slow and when i click on it it goes to a
> website thats says i need to download a virus cleaner and when i do norton
> stops it saying it was a virus but norton wont get rid of it wat do i do
> please help me out.

On Fri, 19 Oct 2007 09:30:01 -0700, zak_hyman********.com wrote:

> i got a virus that starts up when i start ie it comes up on my startup icons
> and it says system is running slow and when i click on it it goes to a
> website thats says i need to download a virus cleaner and when i do norton
> stops it saying it was a virus but norton wont get rid of it wat do i do
> please help me out.

You'd be well advised to steer away from on-line scanners! They are the
most unsafe if the virus infection has spread, because by the time you've
started your infected Windows and connected to the Internet via this
infected code base, and start to look for scanning sites through infected
DNS, you are almost certain to have the malware perfectly positioned to
overrule your attempts to clean it.

What happens if active malware is found? Don't expect that the on-line
scanner will do anything about it. They are just marketing tools for
selling you their products. Quite often, malware removal on the NT based OS
(Win 2K and XP) is far from easy. Sometimes a resident av can deal with it
in Safe Mode, but other times a alternate OS method (formal scanning)is
required using something like a Bart CD. Or maybe the drive can be pulled
and scanned on a diferent machine.
Other reasons to stay away from on'line scanners are:
1. You have to use IE on very low security setting - ActiveX is required.
2. Many users will lower security in the Internet Zone to use the service
and then forget to set the Internet Zone back to highest possible security
- which is the only way that IE should be set.

Multi-AV is safer, because you don't have to be online to use it, and it
can be used in Safe Mode.
Download David H. Lipman's MULTI_AV.EXE from the URL --
http://www.pctipp.ch/downloads/dl/35905.asp

To use this utility, perform the following...
Execute; Multi_AV.exe { Note: You must use the default folder C:\AV-CLS }
Choose; Unzip
Choose; Close

Execute; C:\AV-CLS\StartMenu.BAT
{ or Double-click on 'Start Menu' in C:\AV-CLS }

NOTE: You may have to disable your software FireWall or allow WGET.EXE to
go through your FireWall to allow it to download the needed AV vendor
related files.

C:\AV-CLS\StartMenu.BAT -- { or Double-click on 'Start Menu' in C:\AV-CLS}
This will bring up the initial menu of choices and should be executed in
Normal Mode. This way all the components can be downloaded from each AV
vendor's web site.
The choices are; Sophos, Trend, McAfee, Kaspersky, Exit this menu and
Reboot the PC.

You can choose to go to each menu item and just download the needed files
or you can download the files and perform a scan in Normal Mode. Once you
have downloaded the files needed for each scanner you want to use, you
should reboot the PC into Safe Mode [F8 key during boot] and re-run the
menu again and choose which scanner you want to run in Safe Mode.
It is suggested to run the scanners in both Safe Mode and Normal Mode.

When the menu is displayed hitting 'H' or 'h' will bring up a more
comprehensive PDF help file.
http://www.ik-cs.com/multi-av.htm

Additional Instructions:
http://pcdid.com/Multi_AV.htm
Vista users please note:
http://www.elephantboycomputers.com/page2.html#Multi-AV

It's safer still if you can avoid running any code from the infected system
at all, and that can be done by working from Bart CDR boot.
But that means having a clean system to build the Bart disk, and more to
the point, a fair bit of effort and technical fiddling.

Good luck :)