First off I'm running Windows XP-MCE SP-2, with MSIE 7.0.5730.11. The problem
I'm having is that MSIE is hanging and or freezing. It takes about 5 minutes
for it open to my home page once that is open I can open any pages in my
favorites. But if I click on a link it never opens and stops responding. I
must C-A-D to close it and then I get a message that IE had hung-up. I am not
running any third-party firewalls, and I'm using Symantec AV. This problem
just started yesterday for me, after I came home and re-booted my machine.
Prior to the re-boot no problems. When I do get to my homepage, I better not
click on a new tab or it will hang-up (freeze). I can run updates to programs
that don't go through IE, and my local area connection shows that I am
connected. Please help me, Mike.

Start here:

"Internet Explorer stops responding, stops working, or restarts"
http://support.microsoft.com/gp/pc_ie_intro

---
Leonard Grey
Errare humanum est

Mike wrote:
> First off I'm running Windows XP-MCE SP-2, with MSIE 7.0.5730.11. The problem
> I'm having is that MSIE is hanging and or freezing. It takes about 5 minutes
> for it open to my home page once that is open I can open any pages in my
> favorites. But if I click on a link it never opens and stops responding. I
> must C-A-D to close it and then I get a message that IE had hung-up. I am not
> running any third-party firewalls, and I'm using Symantec AV. This problem
> just started yesterday for me, after I came home and re-booted my machine.
> Prior to the re-boot no problems. When I do get to my homepage, I better not
> click on a new tab or it will hang-up (freeze). I can run updates to programs
> that don't go through IE, and my local area connection shows that I am
> connected. Please help me, Mike.

Ran the following XoftSpy SE V4.33 no issues, Ad-Aware SE Pro V1.06R1 no
issues, Symantec AntiVirus CE V9.0.3.1000 no issues, Windows Defender
V1.1.1593.0 no issues. These all have the latest definitions installed. Ran
all the programs under normal mode and safe mode the outcome was the same, no
issues or problems found. I also ran MS updates, even though I have auto
update enabled. Found no updates.

Ran Windows Live OneCare full service scan, there was no issues there
either. But it took about 40 minutes once clicking the help and support link
on the discussions page. then on the OneCare link then on the full service
link to finally getting the scan to start. Starting the add-on disable/enable
check.

Well it took a while but I finally found the guilty add-on. It was a google
toolbar add-on, so now that it is disable everything works. Thanks for the
help and for pointing me in the right direction. Mike.

"Leonard Grey" wrote:

> Start here:
>
> "Internet Explorer stops responding, stops working, or restarts"
> http://support.microsoft.com/gp/pc_ie_intro
>
> ---
> Leonard Grey
> Errare humanum est
>
> Mike wrote:
> > First off I'm running Windows XP-MCE SP-2, with MSIE 7.0.5730.11. The problem
> > I'm having is that MSIE is hanging and or freezing. It takes about 5 minutes
> > for it open to my home page once that is open I can open any pages in my
> > favorites. But if I click on a link it never opens and stops responding. I
> > must C-A-D to close it and then I get a message that IE had hung-up. I am not
> > running any third-party firewalls, and I'm using Symantec AV. This problem
> > just started yesterday for me, after I came home and re-booted my machine.
> > Prior to the re-boot no problems. When I do get to my homepage, I better not
> > click on a new tab or it will hang-up (freeze). I can run updates to programs
> > that don't go through IE, and my local area connection shows that I am
> > connected. Please help me, Mike.
>

Glad to help. Troubleshooting is often tedious...but it usually works.

---
Leonard Grey
Errare humanum est

Mike wrote:
> Ran the following XoftSpy SE V4.33 no issues, Ad-Aware SE Pro V1.06R1 no
> issues, Symantec AntiVirus CE V9.0.3.1000 no issues, Windows Defender
> V1.1.1593.0 no issues. These all have the latest definitions installed. Ran
> all the programs under normal mode and safe mode the outcome was the same, no
> issues or problems found. I also ran MS updates, even though I have auto
> update enabled. Found no updates.
>
> Ran Windows Live OneCare full service scan, there was no issues there
> either. But it took about 40 minutes once clicking the help and support link
> on the discussions page. then on the OneCare link then on the full service
> link to finally getting the scan to start. Starting the add-on disable/enable
> check.
>
> Well it took a while but I finally found the guilty add-on. It was a google
> toolbar add-on, so now that it is disable everything works. Thanks for the
> help and for pointing me in the right direction. Mike.
>
> "Leonard Grey" wrote:
>
>> Start here:
>>
>> "Internet Explorer stops responding, stops working, or restarts"
>> http://support.microsoft.com/gp/pc_ie_intro
>>
>> ---
>> Leonard Grey
>> Errare humanum est
>>
>> Mike wrote:
>>> First off I'm running Windows XP-MCE SP-2, with MSIE 7.0.5730.11. The problem
>>> I'm having is that MSIE is hanging and or freezing. It takes about 5 minutes
>>> for it open to my home page once that is open I can open any pages in my
>>> favorites. But if I click on a link it never opens and stops responding. I
>>> must C-A-D to close it and then I get a message that IE had hung-up. I am not
>>> running any third-party firewalls, and I'm using Symantec AV. This problem
>>> just started yesterday for me, after I came home and re-booted my machine.
>>> Prior to the re-boot no problems. When I do get to my homepage, I better not
>>> click on a new tab or it will hang-up (freeze). I can run updates to programs
>>> that don't go through IE, and my local area connection shows that I am
>>> connected. Please help me, Mike.

"Mike" <mike********.com> wrote in message
news:2B448C1C-E0BB-4EF6-8507-1D17C91C7F5D@microsoft.com...
> First off I'm running Windows XP-MCE SP-2, with MSIE 7.0.5730.11. The
> problem
> I'm having is that MSIE is hanging and or freezing. It takes about 5
> minutes
> for it open to my home page once that is open I can open any pages in my
> favorites. But if I click on a link it never opens and stops responding. I
> must C-A-D to close it and then I get a message that IE had hung-up. I am
> not
> running any third-party firewalls, and I'm using Symantec AV. This problem
> just started yesterday for me, after I came home and re-booted my machine.
> Prior to the re-boot no problems. When I do get to my homepage, I better
> not
> click on a new tab or it will hang-up (freeze). I can run updates to
> programs
> that don't go through IE, and my local area connection shows that I am
> connected. Please help me, Mike.

I know of three causes for the vast majority of such problems:
1. Incompatible add-ons: What if you right click the IE icon on the desktop
and choose Start Without Add-ons?
Or go to Start | All Programs | Accessories | System Tools | Internet
Explorer (No Add-ons).

2. Tools | Internet Options | Advanced
Scroll to the bottom and click Reset Internet Explorer Settings. See this
article first:
How to use Reset Internet Explorer Settings (RIES):
http://support.microsoft.com/kb/923737

3. Malware already installed on the computer: Help with malware
All MS-MVP Sites.
http://aumha.org/a/parasite.htm
http://aumha.org/a/quickfix.htm
http://www.elephantboycomputers.com/...moving_Malware
http://mvps.org/winhelp2002/unwanted.htm
http://inetexplorer.mvps.org/darnit.html
http://www.mvps.org/sramesh2k/Malware_Defence.htm

Unexplained computer behavior may be caused by deceptive software.
http://support.microsoft.com/kb/827315

So How Did I Get Infected Anyway?
For quite a few people it's by installing programs like Messenger Plus,
whose ads for
malware don't identify the malware as such and try to convince you that you
owe it to the author. See also:
http://www.wilderssecurity.com/showthread.php?t=27971
Don't ever do a "default" install of anything. Always choose Custom and see
what else is being carried along. Don't install any extras you're not sure
of.

You might also try the steps here:
"Internet Explorer stops responding, stops working, or restarts"
http://support.microsoft.com/gp/pc_ie_intro

--
Frank Saunders, MS-MVP IE, OE/WM
I won't answer email.