When I close IE7 (by clicking on the X in the upper right corner) I
get an error that says "Internet Explorer has stopped working,
searching for a solution". This message stays on the screen for a few
seconds, then the window closes and a new IE7 window opens. This new
window can be closed normally. This error occurs almost every time I
close IE7!

My OS is Vista Home Premium, the OS and IE7 are current with Windows
updates. I believe this problem started either when I ran a windows
update OR when I accidentally landed on a crack page. McAfee warned
me the page was bogus, but possibly too late. FWIW though, my default
home page (about:Blank) still works OK.

Can anyone help?

Thanks, Bill

Your McAfee software should have prevented any malicious changes from
occurring to your computer.

"Internet Explorer stops responding, stops working, or restarts"
http://support.microsoft.com/gp/pc_ie_intro

Since malicious software can be very hard to detect you typically need
to scan your system for malicious software with /several/ of the better
online scanners (Kaspersky, Eset, Trend Micro, Panda, Sophos, Symantec
etc.) If necessary, submit a HiJack This log to one of the expert web
sites that analyze these logs.

Issues with Internet Explorer can also be caused by the use of so-called
registry cleaners, which often damage a computer, sometimes irreparably.
If you were using a registry cleaner and it has an undo function, try
undoing the changes that may have caused your problems to occur.

---
Leonard Grey
Errare humanum est

Bill wrote:
> When I close IE7 (by clicking on the X in the upper right corner) I
> get an error that says "Internet Explorer has stopped working,
> searching for a solution". This message stays on the screen for a few
> seconds, then the window closes and a new IE7 window opens. This new
> window can be closed normally. This error occurs almost every time I
> close IE7!
>
> My OS is Vista Home Premium, the OS and IE7 are current with Windows
> updates. I believe this problem started either when I ran a windows
> update OR when I accidentally landed on a crack page. McAfee warned
> me the page was bogus, but possibly too late. FWIW though, my default
> home page (about:Blank) still works OK.
>
> Can anyone help?
>
> Thanks, Bill

McAfee is finding no probems on my system. So I ran the Trend Micro
online scan, which also found no problems. Using the information from
the support link below, I restored all IE7 advamced settings and reset
all Internet settings. I've done quite a bit of testing since then
and not had the error at closing. Hopefully the problem is fixed
(fingers crossed)! Thanks!

- Bill

On Tue, 09 Oct 2007 12:50:33 -0400, Leonard Grey
<Leonard@Grey.invalid> wrote:

>Your McAfee software should have prevented any malicious changes from
>occurring to your computer.
>
>"Internet Explorer stops responding, stops working, or restarts"
>http://support.microsoft.com/gp/pc_ie_intro
>
>Since malicious software can be very hard to detect you typically need
>to scan your system for malicious software with /several/ of the better
>online scanners (Kaspersky, Eset, Trend Micro, Panda, Sophos, Symantec
>etc.) If necessary, submit a HiJack This log to one of the expert web
>sites that analyze these logs.
>
>Issues with Internet Explorer can also be caused by the use of so-called
>registry cleaners, which often damage a computer, sometimes irreparably.
>If you were using a registry cleaner and it has an undo function, try
>undoing the changes that may have caused your problems to occur.
>
>---
>Leonard Grey
>Errare humanum est
>
>Bill wrote:
>> When I close IE7 (by clicking on the X in the upper right corner) I
>> get an error that says "Internet Explorer has stopped working,
>> searching for a solution". This message stays on the screen for a few
>> seconds, then the window closes and a new IE7 window opens. This new
>> window can be closed normally. This error occurs almost every time I
>> close IE7!
>>
>> My OS is Vista Home Premium, the OS and IE7 are current with Windows
>> updates. I believe this problem started either when I ran a windows
>> update OR when I accidentally landed on a crack page. McAfee warned
>> me the page was bogus, but possibly too late. FWIW though, my default
>> home page (about:Blank) still works OK.
>>
>> Can anyone help?
>>
>> Thanks, Bill

Thanks for starting your own thread, Bill!

Just in case...

How to optimize or reset Internet Explorer 7:
http://support.microsoft.com/kb/936213

Internet Explorer stops responding, stops working, or restarts:
http://support.microsoft.com/gp/pc_ie_intro

How to troubleshoot Internet Explorer 7 issues in Windows Vista:
http://support.microsoft.com/kb/936215
--
~Robear Dyer (PA Bear)
MS MVP-Windows (IE, OE, Security, Shell/User)
AumHa VSOP & Admin http://aumha.net
DTS-L http://dts-l.org/


Bill wrote:
> McAfee is finding no probems on my system. So I ran the Trend Micro
> online scan, which also found no problems. Using the information from
> the support link below, I restored all IE7 advamced settings and reset
> all Internet settings. I've done quite a bit of testing since then
> and not had the error at closing. Hopefully the problem is fixed
> (fingers crossed)! Thanks!
>
> - Bill
>
> On Tue, 09 Oct 2007 12:50:33 -0400, Leonard Grey
> <Leonard@Grey.invalid> wrote:
>
>> Your McAfee software should have prevented any malicious changes from
>> occurring to your computer.
>>
>> "Internet Explorer stops responding, stops working, or restarts"
>> http://support.microsoft.com/gp/pc_ie_intro
>>
>> Since malicious software can be very hard to detect you typically need
>> to scan your system for malicious software with /several/ of the better
>> online scanners (Kaspersky, Eset, Trend Micro, Panda, Sophos, Symantec
>> etc.) If necessary, submit a HiJack This log to one of the expert web
>> sites that analyze these logs.
>>
>> Issues with Internet Explorer can also be caused by the use of so-called
>> registry cleaners, which often damage a computer, sometimes irreparably.
>> If you were using a registry cleaner and it has an undo function, try
>> undoing the changes that may have caused your problems to occur.
>>
>> ---
>> Leonard Grey
>> Errare humanum est
>>
>> Bill wrote:
>>> When I close IE7 (by clicking on the X in the upper right corner) I
>>> get an error that says "Internet Explorer has stopped working,
>>> searching for a solution". This message stays on the screen for a few
>>> seconds, then the window closes and a new IE7 window opens. This new
>>> window can be closed normally. This error occurs almost every time I
>>> close IE7!
>>>
>>> My OS is Vista Home Premium, the OS and IE7 are current with Windows
>>> updates. I believe this problem started either when I ran a windows
>>> update OR when I accidentally landed on a crack page. McAfee warned
>>> me the page was bogus, but possibly too late. FWIW though, my default
>>> home page (about:Blank) still works OK.
>>>
>>> Can anyone help?
>>>
>>> Thanks, Bill

My last post was in error - the problem was not gone. After extensive
testing enabling and disabling add-ons, I've discovered that the
"McAfee Phishing Filter" is the culprit. So I've left this disabled
and have notified McAfee about the problem. Let's hope they're paying
attention.


On Tue, 9 Oct 2007 20:20:55 -0400, "PA Bear" <PABearMVP******.com>
wrote:

>Thanks for starting your own thread, Bill!
>
>Just in case...
>
>How to optimize or reset Internet Explorer 7:
>http://support.microsoft.com/kb/936213
>
>Internet Explorer stops responding, stops working, or restarts:
>http://support.microsoft.com/gp/pc_ie_intro
>
>How to troubleshoot Internet Explorer 7 issues in Windows Vista:
>http://support.microsoft.com/kb/936215

Many security suites include a phishing filter. Most, if not all of them
were written either before IE7 (which has its own phishing filter) was
released or without IE7 in mind.
--
~PA Bear, working offline

Bill wrote:
> My last post was in error - the problem was not gone. After extensive
> testing enabling and disabling add-ons, I've discovered that the
> "McAfee Phishing Filter" is the culprit. So I've left this disabled
> and have notified McAfee about the problem. Let's hope they're paying
> attention.
>
>
> On Tue, 9 Oct 2007 20:20:55 -0400, "PA Bear" <PABearMVP******.com>
> wrote:
>
>> Thanks for starting your own thread, Bill!
>>
>> Just in case...
>>
>> How to optimize or reset Internet Explorer 7:
>> http://support.microsoft.com/kb/936213
>>
>> Internet Explorer stops responding, stops working, or restarts:
>> http://support.microsoft.com/gp/pc_ie_intro
>>
>> How to troubleshoot Internet Explorer 7 issues in Windows Vista:
>> http://support.microsoft.com/kb/936215