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| Entry Point Not Found I'm getting Procedure Entry Point Not Found kernel.32.dll message every time I try to go to the Internet. I've found other .dll's associated with this message but none referring to this dll. Any help will be greatly appreciated. KP |
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#2
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| Re: Entry Point Not Found Use the troubleshooting steps below. Method 1: Clear cached data. To determine whether a performance issue or an error message is caused by corruption in the cached data used by Internet Explorer 7, clear the cached data: Open Internet Explorer 7 > Tools > Delete Browsing History > Delete All > 'Also delete files and settings stored by add-ons' > OK. Test Internet Explorer to see if it works correctly. If the problem still occurs, try Method 2. Method 2: Run Internet Explorer 7 in 'No Add-Ons' mode Third-party add-ons for Internet Explorer, such as ActiveX controls and browser toolbars, can cause problems if an add-on is damaged or if an add-on conflicts with Internet Explorer 7. To determine whether the error is caused by an add-on, run Internet Explorer 7 in 'No Add-Ons' mode: For Windows XP: Start > All Programs > Accessories > System Tools > Internet Explorer (No Add-ons) For Windows Vista: Start > type Internet Explorer in the Start Search box > click Internet Explorer (No Add-Ons) Test Internet Explorer to see if it works correctly. If the problem still occurs, try Method 3. If the problem no longer occurs, one (or more) add-ons is causing the problem. In this case, use the Manage Add-ons tool to determine which add-on is causing the problem: 1) Open Internet Explorer 7 > Tools > point to Manage Add-ons > click Enable or Disable Add-ons. 2) In the Show box, select 'Add-ons that have been used by Internet Explorer' to display all add-ons that are installed on the computer. For each item in this list, select the add-on, and then click Disable under Settings. When you have disabled all the items in this list, click OK. 3) Exit and then restart Internet Explorer 7 > Tools > point to Manage Add-ons > click Enable or Disable Add-ons. Now enable a single add-on, then exit and restart Internet Explorer 7 to see if it works properly. Repeat until you determine which add-on causes the problem to occur. After you have used this process to determine which add-on(s) causes the problem, disable that add-on or uninstall the software that installed the add-on. (You won't need to uninstall the software if it gives you the option of not using a browser add-on.) In any case you should contact the vendor that provided the add-on for a solution. Method 3: Reset Internet Explorer 7 settings A performance issue or an error message may be caused by inappropriate configuration settings. Reset Internet Explorer 7 to its default (i.e., original) configuration. This step will also disable any add-ons, plug-ins and toolbars that are installed. Although this solution is quick, it also means that if you want to use any of those add-ons in the future, they must be reinstalled. To reset Internet Explorer 7 settings: Open Internet Explorer 7 > Tools > Internet Options > Advanced tab > under Reset Internet Explorer Settings, click Reset. Method 4: Prevent interference by third party security applications Many third party security applications (security suites, anti-virus programs, anti-spyware programs, firewalls, etc.) interfere with Internet Explorer's normal operation to protect your computer from malicious software. Review your security software's settings to see if this may be happening to you. If so, you may decide to alter your program settings. Method 5: Identify and remove viruses and other malicious software Issues with Internet Explorer 7 can also be caused by the presence of viruses or other malicious software, collectively known as malware. Since malware can be very hard to detect you typically need to scan your system for malicious software with /several/ of the better online scanners (Kaspersky, Eset, Trend Micro, Panda, Sophos, Symantec etc.) If necessary, submit a HiJack This log to one of the expert web sites that analyze these logs. Method 6: Undo the changes made by registry cleaners Issues with Internet Explorer can also be caused by the use of so-called registry cleaners, which often damage a computer, sometimes irreparably. If you were using a registry cleaner and it has an undo function, try undoing the changes that may have caused your problems to occur. Installation issues: If you installed IE 7 on Windows XP SP2, you may have a damaged installation of Internet Explorer 7. In this event try to uninstall IE 7 (which returns you to IE 6) by following these directions /exactly/: http://www.ie-vista.com/kbase2.html and then re-install IE 7 following these directions /exactly/: http://www.ie-vista.com/known_issues.html#pre-install. Rather than installing through Microsoft Update, download the IE 7 installer from Microsoft: http://www.microsoft.com/windows/dow.../getitnow.mspx and install directly from your hard disk. --- Leonard Grey Errare humanum est KenP wrote: > I'm getting Procedure Entry Point Not Found kernel.32.dll message every time > I try to go to the Internet. I've found other .dll's associated with this > message but none referring to this dll. > > Any help will be greatly appreciated. > > KP |
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#3
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| Re: Entry Point Not Found "KenP" <KenP@discussions.microsoft.com> wrote in message news:DE8A9C7E-7C96-44DB-B986-FFC1DF48373B@microsoft.com... > I'm getting Procedure Entry Point Not Found kernel.32.dll message every time > I try to go to the Internet. I've found other .dll's associated with this > message but none referring to this dll. > > Any help will be greatly appreciated. Details? Which entry point? Which version of kernel32.dll? Which OS? --- |
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