Technology Questions

Go Back   Technology Questions > Software Questions > Internet > Internet Explorer

Internet Explorer Discuss IE7 or any other IE version.

Reply
 
LinkBack Thread Tools
  #1 (permalink)  
Old 09-24-2007, 08:10 AM
donvix
Newsgroup Contributor
 
Posts: n/a
IE 7 - Tools+internet options won't display

under tools in my taskbar, when i select internet options it won't
display..it only flicker then went out..guys, please help me, how can i fix
this problem??
Digg this Post!Add Post to del.icio.usBookmark Post in TechnoratiFurl this Post!
Reply With Quote

 
Old 09-24-2007, 08:10 AM
  #2 (permalink)  
Old 09-24-2007, 11:50 AM
PA Bear
Newsgroup Contributor
 
Posts: n/a
Re: IE 7 - Tools+internet options won't display

Run a /thorough/ check for hijackware, including posting your hijackthis log
to an appropriate forum.

Checking for/Help with Hijackware
http://aumha.org/a/parasite.htm
http://aumha.org/a/quickfix.htm
http://aumha.net/viewtopic.php?t=5878
http://wiki.castlecops.com/Malware_R...:_Introduction
http://mvps.org/winhelp2002/unwanted.htm
http://inetexplorer.mvps.org/data/prevention.htm
http://inetexplorer.mvps.org/tshoot.html
http://www.mvps.org/sramesh2k/Malware_Defence.htm
http://defendingyourmachine2.blogspot.com/
http://www.elephantboycomputers.com/...moving_Malware

When all else fails, HijackThis v2.0.2
(http://aumha.org/downloads/hijackthis.exe) is the preferred tool to use.
It will help you to both identify and remove any hijackware/spyware with
assistance from an expert. **Post your log to
http://forums.spybot.info/forumdisplay.php?f=22,
http://castlecops.com/forum67.html,
http://forums.subratam.org/index.php?showforum=7,
http://aumha.net/viewforum.php?f=30, or other appropriate forums for expert
analysis, not here.**

If the procedures look too complex - and there is no shame in admitting this
isn't your cup of tea - take the machine to a local, reputable and
independent (i.e., not BigBoxStoreUSA) computer repair shop.
--
~Robear Dyer (PA Bear)
MS MVP-Windows (IE, OE, Security, Shell/User)
AumHa VSOP & Admin http://aumha.net
DTS-L http://dts-l.org/

donvix wrote:
> under tools in my taskbar, when i select internet options it won't
> display..it only flicker then went out..guys, please help me, how can i
> fix
> this problem??


Digg this Post!Add Post to del.icio.usBookmark Post in TechnoratiFurl this Post!
Reply With Quote

  #3 (permalink)  
Old 09-26-2007, 11:10 AM
Robert Aldwinckle
Newsgroup Contributor
 
Posts: n/a
Re: IE 7 - Tools+internet options won't display

"donvix" <donvix@discussions.microsoft.com> wrote in message
news:8E5D1CCA-AFCF-4F12-B7AF-17BD040C3DC0@microsoft.com...
> under tools in my taskbar, when i select internet options it won't
> display..it only flicker then went out..guys, please help me, how can i fix
> this problem??



Is this a corporate PC? That could be a symptom of an intentional inhibition.
Then check with your site administrator.

Otherwise you can find previous discussions about this symptom
by adding inetcpl to your search query.


Good luck

Robert Aldwinckle
---


Digg this Post!Add Post to del.icio.usBookmark Post in TechnoratiFurl this Post!
Reply With Quote

  #4 (permalink)  
Old 09-26-2007, 04:30 PM
Bobby Knight
Newsgroup Contributor
 
Posts: n/a
Re: IE 7 - Tools+internet options won't display

On Mon, 24 Sep 2007 07:56:02 -0700, donvix
<donvix@discussions.microsoft.com> wrote:

>under tools in my taskbar, when i select internet options it won't
>display..it only flicker then went out..guys, please help me, how can i fix
>this problem??


I have the same problem and have gone around the world looking for a
fix. I see that someone said that it might be a corporate PC, but
mine is not...so that's not the problem. Papa Bear gave you some
suggestions, but as he said they're very detailed and unfortunately
you need to access Tools/Options to use some of those suggestions.
If I find a fix I'll certainly post it here. Please do the same.
bk
Digg this Post!Add Post to del.icio.usBookmark Post in TechnoratiFurl this Post!
Reply With Quote

  #5 (permalink)  
Old 09-27-2007, 04:20 AM
Linda A
Newsgroup Contributor
 
Posts: n/a
Re: IE 7 - Tools+internet options won't display

I too had this same problem, see also Tools>Internet Options Problems 20
posts, and Tools> Internet Options 3 Posts, on both of these Microsoft
Outlook Calendar answered the problem for me, but I have found it impossible
to tick the answer here, but MOC has the answer and it DOES work.

"Bobby Knight" wrote:

> On Mon, 24 Sep 2007 07:56:02 -0700, donvix
> <donvix@discussions.microsoft.com> wrote:
>
> >under tools in my taskbar, when i select internet options it won't
> >display..it only flicker then went out..guys, please help me, how can i fix
> >this problem??

>
> I have the same problem and have gone around the world looking for a
> fix. I see that someone said that it might be a corporate PC, but
> mine is not...so that's not the problem. Papa Bear gave you some
> suggestions, but as he said they're very detailed and unfortunately
> you need to access Tools/Options to use some of those suggestions.
> If I find a fix I'll certainly post it here. Please do the same.
> bk
>

Digg this Post!Add Post to del.icio.usBookmark Post in TechnoratiFurl this Post!
Reply With Quote

  #6 (permalink)  
Old 09-27-2007, 05:20 AM
Bobby Knight
Newsgroup Contributor
 
Posts: n/a
To DonVix ( Was Re: IE 7 - Tools+internet options won't display)

On Mon, 24 Sep 2007 07:56:02 -0700, donvix
<donvix@discussions.microsoft.com> wrote:

>under tools in my taskbar, when i select internet options it won't
>display..it only flicker then went out..guys, please help me, how can i fix
>this problem??


Ok..Thanks to LindaA and MOC, here's the solution, so you won't have
to search for it. I quote MOC:

This is a System 32 file. Search for INETCPL.CPl if you find it, it
probably will not be in the System 32 folder, Copy the file and put a
copy in the system 32 file. Use the Service Pack file 350 KB, the
update file 1775kb will not work. You can double click the 350 KB file
first to see if will open IE 7 Tools Internet Options.

Now. I couldn't find a 350KB inetcpl file, and you might not either.
So I went to another computer of mine that has a working IE7, searched
and found the 350KB inetcpl file, then I emailed it as an attachment
to myself. Then ran a search on the screwed-up IE7 for inetcpl, found
the 350 KB attachment, and copied it to System 32.

All's well.
Digg this Post!Add Post to del.icio.usBookmark Post in TechnoratiFurl this Post!
Reply With Quote

  #7 (permalink)  
Old 09-27-2007, 06:40 AM
Linda A
Newsgroup Contributor
 
Posts: n/a
RE: To DonVix ( Was Re: IE 7 - Tools+internet options won't display)


Hi Bobby, what a good idea to copy the answer for everyone, I'm not
experienced enough to think of that, but there are several posts on this
problem under other titles, and this is the really easy solution, was for me
thanks to MOC ...
"Bobby Knight" wrote:

> On Mon, 24 Sep 2007 07:56:02 -0700, donvix
> <donvix@discussions.microsoft.com> wrote:
>
> >under tools in my taskbar, when i select internet options it won't
> >display..it only flicker then went out..guys, please help me, how can i fix
> >this problem??

>
> Ok..Thanks to LindaA and MOC, here's the solution, so you won't have
> to search for it. I quote MOC:
>
> This is a System 32 file. Search for INETCPL.CPl if you find it, it
> probably will not be in the System 32 folder, Copy the file and put a
> copy in the system 32 file. Use the Service Pack file 350 KB, the
> update file 1775kb will not work. You can double click the 350 KB file
> first to see if will open IE 7 Tools Internet Options.
>
> Now. I couldn't find a 350KB inetcpl file, and you might not either.
> So I went to another computer of mine that has a working IE7, searched
> and found the 350KB inetcpl file, then I emailed it as an attachment
> to myself. Then ran a search on the screwed-up IE7 for inetcpl, found
> the 350 KB attachment, and copied it to System 32.
>
> All's well.
>

Digg this Post!Add Post to del.icio.usBookmark Post in TechnoratiFurl this Post!
Reply With Quote

  #8 (permalink)  
Old 09-27-2007, 08:40 AM
PA Bear
Newsgroup Contributor
 
Posts: n/a
Re: To DonVix ( Was Re: IE 7 - Tools+internet options won't display)

Interesting. Thanks for this feedback, Bobby.
--
~Robear Dyer (PA Bear)
MS MVP-Windows (IE, OE, Security, Shell/User)
AumHa VSOP & Admin http://aumha.net
DTS-L http://dts-l.org/

Bobby Knight wrote:
> On Mon, 24 Sep 2007 07:56:02 -0700, donvix
> <donvix@discussions.microsoft.com> wrote:
>
>> under tools in my taskbar, when i select internet options it won't
>> display..it only flicker then went out..guys, please help me, how can i
>> fix
>> this problem??

>
> Ok..Thanks to LindaA and MOC, here's the solution, so you won't have
> to search for it. I quote MOC:
>
> This is a System 32 file. Search for INETCPL.CPl if you find it, it
> probably will not be in the System 32 folder, Copy the file and put a
> copy in the system 32 file. Use the Service Pack file 350 KB, the
> update file 1775kb will not work. You can double click the 350 KB file
> first to see if will open IE 7 Tools Internet Options.
>
> Now. I couldn't find a 350KB inetcpl file, and you might not either.
> So I went to another computer of mine that has a working IE7, searched
> and found the 350KB inetcpl file, then I emailed it as an attachment
> to myself. Then ran a search on the screwed-up IE7 for inetcpl, found
> the 350 KB attachment, and copied it to System 32.
>
> All's well.


Digg this Post!Add Post to del.icio.usBookmark Post in TechnoratiFurl this Post!
Reply With Quote

  #9 (permalink)  
Old 09-27-2007, 08:50 AM
Bobby Knight
Newsgroup Contributor
 
Posts: n/a
Re: To DonVix ( Was Re: IE 7 - Tools+internet options won't display)

On Thu, 27 Sep 2007 10:54:02 -0400, "PA Bear" <PABearMVP******.com>
wrote:

>Interesting. Thanks for this feedback, Bobby.


No problem. The really interesting thing is that everyone that I
contacted about this immediately thought it was an adware, or spyware,
problem. I did too, and never expected it to be a problem from a
Microsoft update.
bk
Digg this Post!Add Post to del.icio.usBookmark Post in TechnoratiFurl this Post!
Reply With Quote

  #10 (permalink)  
Old 09-27-2007, 02:20 PM
PA Bear
Newsgroup Contributor
 
Posts: n/a
Re: To DonVix ( Was Re: IE 7 - Tools+internet options won't display)

"Bobby Knight" <bknight@conramp.net> wrote in message
news:hgjnf35o6eispbi6c8q0tb682dt550he7l@4ax.com...
> On Thu, 27 Sep 2007 10:54:02 -0400, "PA Bear" <PABearMVP******.com>
> wrote:
>
>>Interesting. Thanks for this feedback, Bobby.

>
> No problem. The really interesting thing is that everyone that I
> contacted about this immediately thought it was an adware, or spyware,
> problem. I did too, and never expected it to be a problem from a
> Microsoft update.



What makes you think Microsoft Update had anything to do with it? Did you
install IE7 via Microsoft Update?

Digg this Post!Add Post to del.icio.usBookmark Post in TechnoratiFurl this Post!
Reply With Quote

  #11 (permalink)  
Old 09-27-2007, 08:30 PM
Bobby Knight
Newsgroup Contributor
 
Posts: n/a
Re: To DonVix ( Was Re: IE 7 - Tools+internet options won't display)

On Thu, 27 Sep 2007 16:54:31 -0400, "PA Bear" <PABearMVP******.com>
wrote:

>"Bobby Knight" <bknight@conramp.net> wrote in message
>news:hgjnf35o6eispbi6c8q0tb682dt550he7l@4ax.com.. .
>> On Thu, 27 Sep 2007 10:54:02 -0400, "PA Bear" <PABearMVP******.com>
>> wrote:
>>
>>>Interesting. Thanks for this feedback, Bobby.

>>
>> No problem. The really interesting thing is that everyone that I
>> contacted about this immediately thought it was an adware, or spyware,
>> problem. I did too, and never expected it to be a problem from a
>> Microsoft update.

>
>
>What makes you think Microsoft Update had anything to do with it? Did you
>install IE7 via Microsoft Update?


According to the poster who gave the instructions, there was an update
of the file in question with approximately 1700 KB, and the original
was 350KB. Since I use automatic updates for Windows I assumed that
this was the situation, since the larger file never worked.
Digg this Post!Add Post to del.icio.usBookmark Post in TechnoratiFurl this Post!
Reply With Quote

  #12 (permalink)  
Old 09-28-2007, 07:50 AM
Donald Anadell
Newsgroup Contributor
 
Posts: n/a
Re: To DonVix ( Was Re: IE 7 - Tools+internet options won't display)

Hi

You have me a little confused with your purported fix for this issue in this
thread.

If you are indeed somehow using the 350KB file size of "inetcpl.cpl" then
you are using the IE6 version of the Internet Options Applet. Have you
actually looked it C:\Windows\System32 since you made this purported change,
seems to me since inetcpl.cpl is a system protected file that any attempt on
your part to delete||remove||or overwrite it would have triggered
WFP(Windows File Protection) to overwrite your attempts by replacing the
file you are attempting to use with a cached version of inetcpl.cpl file
from C:\Windows\System32\dllcache.

For what it's worth, here's a little history on that file.

If you upgraded a Windows XP SP2 machine from IE6 to IE7, the IE6 version of
inetcpl.cpl(version "6.00.2900.2180", size 350KB) is moved along with all
other IE6 files to a backup folder on your hard drive located at
C:\Windows\ie7. These files are used to roll you back to IE6 should you
decide to uninstall IE7. IE7 then installs it's version of
inetcpl.cpl(version "7.00.5730.11" size 1,775KB).

After the initial install of IE7 there are (4) IE7 updates that change
inetcpl.cpl including the Version and or File Size of that file, they are in
order:

KB928090 updates inetcpl.cpl to version "7.00.6000.16414" size 1,781KB.
KB931768 updates inetcpl.cpl to version "7.00.6000.16441" size 1,781KB.
KB933566 updates inetcpl.cpl to version "7.00.6000.16473" size 1,782KB.
KB937143 updates inetcpl.cpl to version "7.00.6000.16512" size 1,782KB.

So on a fully patched Windows XP SP2 machine with IE7 installed you should
have Version "7.00.6000.16512" of inetcpl.cpl in the two following
locations:
C:\WINDOWS\system32
C:\WINDOWS\system32\dllcache

Good luck,

Donald Anadell


"Bobby Knight" <bknight@conramp.net> wrote in message
news:dksof3ps9bvelila4i1hs8q45evvqr86a4@4ax.com...
> On Thu, 27 Sep 2007 16:54:31 -0400, "PA Bear" <PABearMVP******.com>
> wrote:
>
>>"Bobby Knight" <bknight@conramp.net> wrote in message
>>news:hgjnf35o6eispbi6c8q0tb682dt550he7l@4ax.com. ..
>>> On Thu, 27 Sep 2007 10:54:02 -0400, "PA Bear" <PABearMVP******.com>
>>> wrote:
>>>
>>>>Interesting. Thanks for this feedback, Bobby.
>>>
>>> No problem. The really interesting thing is that everyone that I
>>> contacted about this immediately thought it was an adware, or spyware,
>>> problem. I did too, and never expected it to be a problem from a
>>> Microsoft update.

>>
>>
>>What makes you think Microsoft Update had anything to do with it? Did you
>>install IE7 via Microsoft Update?

>
> According to the poster who gave the instructions, there was an update
> of the file in question with approximately 1700 KB, and the original
> was 350KB. Since I use automatic updates for Windows I assumed that
> this was the situation, since the larger file never worked.



Digg this Post!Add Post to del.icio.usBookmark Post in TechnoratiFurl this Post!
Reply With Quote

  #13 (permalink)  
Old 09-28-2007, 08:00 AM
Bobby Knight
Newsgroup Contributor
 
Posts: n/a
Re: To DonVix ( Was Re: IE 7 - Tools+internet options won't display)

On Fri, 28 Sep 2007 10:03:07 -0400, "Donald Anadell"
<danadell@nospamersmikrotec.com> wrote:

>Hi
>
>You have me a little confused with your purported fix for this issue in this
>thread.
>
>If you are indeed somehow using the 350KB file size of "inetcpl.cpl" then
>you are using the IE6 version of the Internet Options Applet. Have you
>actually looked it C:\Windows\System32 since you made this purported change,
>seems to me since inetcpl.cpl is a system protected file that any attempt on
>your part to delete||remove||or overwrite it would have triggered
>WFP(Windows File Protection) to overwrite your attempts by replacing the
>file you are attempting to use with a cached version of inetcpl.cpl file
>from C:\Windows\System32\dllcache.


I did exactly what was reported. I just checked System32 and
tinetcpl.cpl file is not the smaller one, so it may be that you are
correct. In any event, it works. I really don't care how.

BK
Digg this Post!Add Post to del.icio.usBookmark Post in TechnoratiFurl this Post!
Reply With Quote

  #14 (permalink)  
Old 09-28-2007, 09:40 AM
Donald Anadell
Newsgroup Contributor
 
Posts: n/a
Re: To DonVix ( Was Re: IE 7 - Tools+internet options won't display)

<snip>
I really don't care how.
</snip>

Ok, I didn't mean to upset you. Sounds like the last IE7 update KB937143
may have somehow corrupted your copy of inetcpl.cpl in the
C:\Windows\System32 folder. When you attempted to correct this by
overwriting the file with the IE6 version of inetcpl.cpl then Windows File
Protection kicked in and placed a good copy of the file from the
C:\Windows\System32\dllcache folder back into C:\Windows\System32 folder
which corrected the issue.

At any rate, glad the issue is now resolved for you.

Good luck,

Donald Anadell


"Bobby Knight" <bknight@conramp.net> wrote in message
news:ps4qf39fc65k0e36gcposu928emlpd2ukk@4ax.com...
> On Fri, 28 Sep 2007 10:03:07 -0400, "Donald Anadell"
> <danadell@nospamersmikrotec.com> wrote:
>
>>Hi
>>
>>You have me a little confused with your purported fix for this issue in
>>this
>>thread.
>>
>>If you are indeed somehow using the 350KB file size of "inetcpl.cpl" then
>>you are using the IE6 version of the Internet Options Applet. Have you
>>actually looked it C:\Windows\System32 since you made this purported
>>change,
>>seems to me since inetcpl.cpl is a system protected file that any attempt
>>on
>>your part to delete||remove||or overwrite it would have triggered
>>WFP(Windows File Protection) to overwrite your attempts by replacing the
>>file you are attempting to use with a cached version of inetcpl.cpl file
>>from C:\Windows\System32\dllcache.

>
> I did exactly what was reported. I just checked System32 and
> tinetcpl.cpl file is not the smaller one, so it may be that you are
> correct. In any event, it works. I really don't care how.
>
> BK



Digg this Post!Add Post to del.icio.usBookmark Post in TechnoratiFurl this Post!
Reply With Quote

  #15 (permalink)  
Old 09-28-2007, 06:10 PM
Bobby Knight
Newsgroup Contributor
 
Posts: n/a
Re: To DonVix ( Was Re: IE 7 - Tools+internet options won't display)

On Fri, 28 Sep 2007 12:21:47 -0400, "Donald Anadell"
<danadell@nospamersmikrotec.com> wrote:

><snip>
>I really don't care how.
></snip>
>
>Ok, I didn't mean to upset you.


Wow...I certainly didn't mean that the way you took it. I could've
just said "whew" or something. It was such a relief to find that I
was back to normal. Well, my computer anyway. :-)


>Sounds like the last IE7 update KB937143
>may have somehow corrupted your copy of inetcpl.cpl in the
>C:\Windows\System32 folder. When you attempted to correct this by
>overwriting the file with the IE6 version of inetcpl.cpl then Windows File
>Protection kicked in and placed a good copy of the file from the
>C:\Windows\System32\dllcache folder back into C:\Windows\System32 folder
>which corrected the issue.
>
>At any rate, glad the issue is now resolved for you.
>
>Good luck,
>
>Donald Anadell

Thanks, and again, sorry that I didn't make myself clear.
bk
Digg this Post!Add Post to del.icio.usBookmark Post in TechnoratiFurl this Post!
Reply With Quote

Reply

Bookmarks

Thread Tools

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off
Trackbacks are On
Pingbacks are On
Refbacks are On


Similar Threads
Thread Thread Starter Forum Replies Last Post
Tools > Internet Options Problem Bobby Z Internet Explorer 44 09-23-2009 05:11 PM
Tools > Internet Options Bobby Z Internet Explorer 3 12-18-2007 10:40 AM
Tools, Internet Options will not show. Kimberly Internet Explorer 2 08-08-2007 05:20 PM
Disapearing Internet Options In Tools brokertrish Windows XP 4 05-30-2007 10:10 PM
Re: Trouble getting into IE7.0\Tools\Internet Options Alberto Internet Explorer 0 05-06-2007 07:58 AM


New To Technology Questions? Do You Need Help with Your Computer or Device? Do You Need Help with this site?

All times are GMT -8. The time now is 01:01 AM.


2003 - 2009 All Rights Reserved. Technology Questions

Search Engine Friendly URLs by vBSEO 3.3.0