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  #1  
Old 09-21-2007, 12:30 PM
Robinson
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Posts: n/a
IE7 misssing security package??

IE7 cannot load secure pages - when you run the diagnostics and then look at
the log, the diagnostic reports that IE cannot do http (but it can) and that
it cannot do ftp (but it can) and reports the following errors when testing
https:

warn HTTPS: Error -2146893051 connecting to www.microsoft.com: The requested
security package does not exist
warn HTTPS: Error -2146893051 connecting to www.passport.net: The requested
security package does not exist

I'm tired of dealing with this - I ran the applet that was supposed to keep
IE7 from installing on Windows Update but it installed anyway. Windows
firewall is off. Netscape and Firefox work just fine for all functions
including https. Everything was working perfectly and then IE7 installed and
https is suddenly not working.

BTW, this prob prevents me from connecting properly to Windows Update as
well. Great situation to be in.....


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Old 09-21-2007, 12:30 PM
  #2  
Old 09-21-2007, 01:00 PM
PA Bear
Newsgroup Contributor
 
Posts: n/a
Re: IE7 misssing security package??

1. Does this behavior persist if you start IE7 in No Add-ons mode?

To start IE7 in No Add-ons mode:

Right-click on the blue IE desktop icon and select Start without Add-ons; or

Start > (All) Programs > Accessories > System Tools > Internet Explorer (No
add-ons).

More:

Troubleshooting and Internet Explorer’s (No Add-ons) Mode:
http://blogs.msdn.com/ie/archive/2006/07/25/678113.aspx

2. Does the problem persist if you Reset IE7 Settings (RIES)?
http://support.microsoft.com/kb/923737 <= Read before using!

3. If you uninstall (a) IE7 (which automatically returns you to IE6), (b)
all toolbars and (c) all third-party Windows Themes (including Window
Blinds) and don't reinstall IE7, does this behavior persist?

Uninstalling IE7
http://www.ie-vista.com/kbase2.html

How to uninstall Internet Explorer 7:
http://support.microsoft.com/kb/927177

IE7 (Un)Installation and Anti-Malware Applications:
http://blogs.msdn.com/ie/archive/200...lications.aspx
--
~Robear Dyer (PA Bear)
MS MVP-Windows (IE, OE, Security, Shell/User)
AumHa VSOP & Admin http://aumha.net
DTS-L http://dts-l.org/

Robinson wrote:
> IE7 cannot load secure pages - when you run the diagnostics and then look
> at
> the log, the diagnostic reports that IE cannot do http (but it can) and
> that
> it cannot do ftp (but it can) and reports the following errors when
> testing
> https:
>
> warn HTTPS: Error -2146893051 connecting to www.microsoft.com: The
> requested
> security package does not exist
> warn HTTPS: Error -2146893051 connecting to www.passport.net: The
> requested
> security package does not exist
>
> I'm tired of dealing with this - I ran the applet that was supposed to
> keep
> IE7 from installing on Windows Update but it installed anyway. Windows
> firewall is off. Netscape and Firefox work just fine for all functions
> including https. Everything was working perfectly and then IE7 installed
> and https is suddenly not working.
>
> BTW, this prob prevents me from connecting properly to Windows Update as
> well. Great situation to be in.....


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  #3  
Old 09-21-2007, 01:10 PM
Robinson
Newsgroup Contributor
 
Posts: n/a
Re: IE7 misssing security package??

In the interval, I uninstalled IE7 and went back to IE6, so I won't be able
to try your first 2 questions until IE7 installs itself again.

Starting with #3: I did *not* uninstall any 3rd party tools or themes (such
as google toolbar which still works) and UNinstalling IE7 immediately
restored the https service that I expect (I have to work all day in a secure
environment - we are ecommerce developers)
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  #4  
Old 09-21-2007, 03:20 PM
Robinson
Newsgroup Contributor
 
Posts: n/a
Re: IE7 misssing security package??

OK, it turns out that I did not have to wait for IE7 to be installed. I
rebooted for an unrelated reason and now IE6 is doing the same thing.
(except I cannot run diagnostics because the new redirect says "To attempt
fixing network connectivity problems, click Tools, and then click "Diagnose
Connection Problems..." "
....but there is no such selection from the Tools menu.

I did then disable all add-ons however this did not remedy the problem.

Doing a reset of the browser as suggested in step 2 does not remedy the
problem either.

FYI, I noticed that in HELP | ABOUT cipher strngth is shown at 0-bit (I
hope this means the connection could not be made and not that IE is requiring
a client cert - we have our secures servers set NOT to require a client cert
- could I have lost my root cert???





"PA Bear" wrote:

> 1. Does this behavior persist if you start IE7 in No Add-ons mode?
>
> To start IE7 in No Add-ons mode:
>
> Right-click on the blue IE desktop icon and select Start without Add-ons; or
>
> Start > (All) Programs > Accessories > System Tools > Internet Explorer (No
> add-ons).
>
> More:
>
> Troubleshooting and Internet Explorer’s (No Add-ons) Mode:
> http://blogs.msdn.com/ie/archive/2006/07/25/678113.aspx
>
> 2. Does the problem persist if you Reset IE7 Settings (RIES)?
> http://support.microsoft.com/kb/923737 <= Read before using!
>
> 3. If you uninstall (a) IE7 (which automatically returns you to IE6), (b)
> all toolbars and (c) all third-party Windows Themes (including Window
> Blinds) and don't reinstall IE7, does this behavior persist?
>
> Uninstalling IE7
> http://www.ie-vista.com/kbase2.html
>
> How to uninstall Internet Explorer 7:
> http://support.microsoft.com/kb/927177
>
> IE7 (Un)Installation and Anti-Malware Applications:
> http://blogs.msdn.com/ie/archive/200...lications.aspx
> --
> ~Robear Dyer (PA Bear)
> MS MVP-Windows (IE, OE, Security, Shell/User)
> AumHa VSOP & Admin http://aumha.net
> DTS-L http://dts-l.org/
>
> Robinson wrote:
> > IE7 cannot load secure pages - when you run the diagnostics and then look
> > at
> > the log, the diagnostic reports that IE cannot do http (but it can) and
> > that
> > it cannot do ftp (but it can) and reports the following errors when
> > testing
> > https:
> >
> > warn HTTPS: Error -2146893051 connecting to www.microsoft.com: The
> > requested
> > security package does not exist
> > warn HTTPS: Error -2146893051 connecting to www.passport.net: The
> > requested
> > security package does not exist
> >
> > I'm tired of dealing with this - I ran the applet that was supposed to
> > keep
> > IE7 from installing on Windows Update but it installed anyway. Windows
> > firewall is off. Netscape and Firefox work just fine for all functions
> > including https. Everything was working perfectly and then IE7 installed
> > and https is suddenly not working.
> >
> > BTW, this prob prevents me from connecting properly to Windows Update as
> > well. Great situation to be in.....

>
>

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  #5  
Old 09-22-2007, 08:30 AM
PA Bear
Newsgroup Contributor
 
Posts: n/a
Re: IE7 misssing security package??

I have no idea how you ended up in this predicament (possibly caused by
hijackware) but here's how to fix it:
http://support.microsoft.com/kb/315341/
--
~PA Bear

Robinson wrote:
> OK, it turns out that I did not have to wait for IE7 to be installed. I
> rebooted for an unrelated reason and now IE6 is doing the same thing.
> (except I cannot run diagnostics because the new redirect says "To attempt
> fixing network connectivity problems, click Tools, and then click
> "Diagnose
> Connection Problems..." "
> ...but there is no such selection from the Tools menu.
>
> I did then disable all add-ons however this did not remedy the problem.
>
> Doing a reset of the browser as suggested in step 2 does not remedy the
> problem either.
>
> FYI, I noticed that in HELP | ABOUT cipher strngth is shown at 0-bit (I
> hope this means the connection could not be made and not that IE is
> requiring a client cert - we have our secures servers set NOT to require a
> client cert - could I have lost my root cert???
>
> "PA Bear" wrote:
>
>> 1. Does this behavior persist if you start IE7 in No Add-ons mode?
>>
>> To start IE7 in No Add-ons mode:
>>
>> Right-click on the blue IE desktop icon and select Start without Add-ons;
>> or
>>
>> Start > (All) Programs > Accessories > System Tools > Internet Explorer
>> (No
>> add-ons).
>>
>> More:
>>
>> Troubleshooting and Internet Explorer’s (No Add-ons) Mode:
>> http://blogs.msdn.com/ie/archive/2006/07/25/678113.aspx
>>
>> 2. Does the problem persist if you Reset IE7 Settings (RIES)?
>> http://support.microsoft.com/kb/923737 <= Read before using!
>>
>> 3. If you uninstall (a) IE7 (which automatically returns you to IE6), (b)
>> all toolbars and (c) all third-party Windows Themes (including Window
>> Blinds) and don't reinstall IE7, does this behavior persist?
>>
>> Uninstalling IE7
>> http://www.ie-vista.com/kbase2.html
>>
>> How to uninstall Internet Explorer 7:
>> http://support.microsoft.com/kb/927177
>>
>> IE7 (Un)Installation and Anti-Malware Applications:
>> http://blogs.msdn.com/ie/archive/200...lications.aspx
>> --
>> ~Robear Dyer (PA Bear)
>> MS MVP-Windows (IE, OE, Security, Shell/User)
>> AumHa VSOP & Admin http://aumha.net
>> DTS-L http://dts-l.org/
>>
>> Robinson wrote:
>>> IE7 cannot load secure pages - when you run the diagnostics and then
>>> look
>>> at
>>> the log, the diagnostic reports that IE cannot do http (but it can) and
>>> that
>>> it cannot do ftp (but it can) and reports the following errors when
>>> testing
>>> https:
>>>
>>> warn HTTPS: Error -2146893051 connecting to www.microsoft.com: The
>>> requested
>>> security package does not exist
>>> warn HTTPS: Error -2146893051 connecting to www.passport.net: The
>>> requested
>>> security package does not exist
>>>
>>> I'm tired of dealing with this - I ran the applet that was supposed to
>>> keep
>>> IE7 from installing on Windows Update but it installed anyway.
>>> Windows
>>> firewall is off. Netscape and Firefox work just fine for all functions
>>> including https. Everything was working perfectly and then IE7
>>> installed
>>> and https is suddenly not working.
>>>
>>> BTW, this prob prevents me from connecting properly to Windows Update as
>>> well. Great situation to be in.....


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