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Old 09-19-2007, 04:00 AM
mikelee101
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Internet Explorer has encountered a problem and needs to close

Hello,
I've read some of the other threads about this, so please bear with me as I
describe the problem and what I've tried so far that I've seen in other posts.

IE7, XP Home

Any time a popup window is closed, IE crashes and I send the error report.
It doesn't matter if I close the popup or if it is closed by a popup blocker.
Here is what I've tried.

Ran McAfee, Ad-Aware and Spybot. McAfee found nothing, Ad-Aware found 69
objects, all of which were cookies, and Spybot found 3 registry entries, all
of which were related to the McAfee security suite.

Disabled all add-ons. Still had the problem with all addons "disabled."
However, it looked like some of the addons just re-enabled themselves when I
restarted IE.

Disabled McAfee, Popup Stopper (Panicware) and IE Popup blocker one at a
time, in pairs and all at once. Still had the problem.

Reset IE7 to factory default settings. Still happened.

The only two suggestions that I've seen in any of the other posts is to
either uninstall IE7 or start it with no addons. I figured I'd like
uninstall/reinstall to be my last resort. However, when I go to Start/All
Programs/Accessories...I don't have a System Tools folder to find the
Internet Explorer (no Addons) option. I went to Control Panel/Add Remove
Programs/Add Update Windows Components and looked at the Accessories folder
and everything is installed that it shows as being an option. I also don't
have an IE icon on my desktop to right-click on and select Run without
addons. Is that a Vista thing? If it's somewhere in XP Home, please point
me in the right direction.
Short of that, I'll have to uninstall 7. However, if anyone out there has
had this problem and identified a specific addon that might have been causing
the problem, I'd love to know that as well.

Thanks to all for your patience and your assistance. (Since the "New
Question" is a popup window, I guess I'll be leaving as soon as I hit "Post."
Hope it makes it...:-)
--
Mike Lee
McKinney,TX USA
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