Since I upgraded my XP Professional from IE 6 to IE 7, I started to get
(about twice a day) messages "Internet Explorer has encountered a problem and
needs to close. We are sorry for the inconvenience". As much as I could
notice this happens when I go from one of my tabs to another, or when I try
to open a new WEB out of my Favorites.

There appears a "SEND REPORT TO MSOFT" window, but whether I send or do NOT
send a report this window apears again and again. The Internet Explorer
freezes and to close both of them I need to go to the Task Manager.

When I open the IE anew it works normally for a while, but all my tabs are
lost.

A few months ago MSoft advised (on its WEB) to wait for an upgrade and NOT
to try resolving this problem by himself. So I waited as my computer is set
for an automatic Windows upgrade.

Finally before yesterday I found on the IE WEB site a new article for this
problem which advises to upgrade IE 7 to the latest SECURITY, which I did (in
the Administrative account) to the point that there was a notice that NO MORE
upgrades are awailable.

Nevertheless, the nasty messages (and IE freezings) started to appear again
(in my everyday working account, as I do not work in the administrative
account).

If there is a compassionate soul PLEASE HELP!!!

Bolvan 08.31.07

Hello,

* does your problem still occur in no add-ons mode? Press Windows-key+R ->
iexplore -extoff -> Enter .
If not, then start IE normally and disable one add-on after the other by
going to Tools -> Manage add-ons -> Enable or disable add-ons to see which
of the add-ons is responsible for the problem.
* try setting back IE's settings: Tools -> Internet Options -> tab
"Advanced" -> Reset .

Hope this will help.
Greetings,
P. Di Stolfo
--
//-----------------------------------------------------------------------------------------------------------
// http://blog.lysorp.com - small Windows Blog in German language
//-----------------------------------------------------------------------------------------------------------

"Bolvan" <Bolvan@discussions.microsoft.com> schrieb im Newsbeitrag
news:17B1A849-9480-419D-B116-D465A397F41E@microsoft.com...
> Since I upgraded my XP Professional from IE 6 to IE 7, I started to get
> (about twice a day) messages "Internet Explorer has encountered a problem
> and
> needs to close. We are sorry for the inconvenience". As much as I could
> notice this happens when I go from one of my tabs to another, or when I
> try
> to open a new WEB out of my Favorites.
>
> There appears a "SEND REPORT TO MSOFT" window, but whether I send or do
> NOT
> send a report this window apears again and again. The Internet Explorer
> freezes and to close both of them I need to go to the Task Manager.
>
> When I open the IE anew it works normally for a while, but all my tabs are
> lost.
>
> A few months ago MSoft advised (on its WEB) to wait for an upgrade and NOT
> to try resolving this problem by himself. So I waited as my computer is
> set
> for an automatic Windows upgrade.
>
> Finally before yesterday I found on the IE WEB site a new article for this
> problem which advises to upgrade IE 7 to the latest SECURITY, which I did
> (in
> the Administrative account) to the point that there was a notice that NO
> MORE
> upgrades are awailable.
>
> Nevertheless, the nasty messages (and IE freezings) started to appear
> again
> (in my everyday working account, as I do not work in the administrative
> account).
>
> If there is a compassionate soul PLEASE HELP!!!
>
> Bolvan 08.31.07

"Bolvan" <Bolvan@discussions.microsoft.com> wrote in message
news:17B1A849-9480-419D-B116-D465A397F41E@microsoft.com...
> Since I upgraded my XP Professional from IE 6 to IE 7, I started to get
> (about twice a day) messages "Internet Explorer has encountered a problem
> and
> needs to close. We are sorry for the inconvenience". As much as I could
> notice this happens when I go from one of my tabs to another, or when I
> try
> to open a new WEB out of my Favorites.
>
> There appears a "SEND REPORT TO MSOFT" window, but whether I send or do
> NOT
> send a report this window apears again and again. The Internet Explorer
> freezes and to close both of them I need to go to the Task Manager.
>
> When I open the IE anew it works normally for a while, but all my tabs are
> lost.
>
> A few months ago MSoft advised (on its WEB) to wait for an upgrade and NOT
> to try resolving this problem by himself. So I waited as my computer is
> set
> for an automatic Windows upgrade.
>
> Finally before yesterday I found on the IE WEB site a new article for this
> problem which advises to upgrade IE 7 to the latest SECURITY, which I did
> (in
> the Administrative account) to the point that there was a notice that NO
> MORE
> upgrades are awailable.
>
> Nevertheless, the nasty messages (and IE freezings) started to appear
> again
> (in my everyday working account, as I do not work in the administrative
> account).
>
> If there is a compassionate soul PLEASE HELP!!!
>
> Bolvan 08.31.07

I know of three causes for the vast majority of such problems:
1. Incompatible add-ons: What if you right click the IE icon on the desktop
and choose Start Without Add-ons?
Or go to Start | All Programs | Accessories | System Tools | Internet
Explorer (No Add-ons).

2. Tools | Internet Options | Advanced
Scroll to the bottom and click Reset Internet Explorer Settings.

3. Malware already installed on the computer: Help with malware
All MS-MVP Sites.
http://aumha.org/a/parasite.htm
http://aumha.org/a/quickfix.htm
http://www.elephantboycomputers.com/...moving_Malware
http://mvps.org/winhelp2002/unwanted.htm
http://inetexplorer.mvps.org/darnit.html
http://www.mvps.org/sramesh2k/Malware_Defence.htm

Unexplained computer behavior may be caused by deceptive software.
http://support.microsoft.com/kb/827315

So How Did I Get Infected Anyway?
For quite a few people it's by installing Messenger Plus, whose ads for
malware don't identify the malware as such and try to convince you that you
owe it to the author. See also:
http://www.wilderssecurity.com/showthread.php?t=27971
Don't ever do a "default" install of anything. Always choose Custom and see
what else is being carried along. Don't install any extras you're not sure
of.

--
Frank Saunders, MS-MVP OE/WM
Do not send mail.

1. Does this behavior persist if you start IE7 in No Add-ons mode?

To start IE7 in No Add-ons mode:

Right-click on the blue IE desktop icon and select Start without Add-ons; or

Start > (All) Programs > Accessories > System Tools > Internet Explorer (No
add-ons).

More:

Troubleshooting and Internet Explorer’s (No Add-ons) Mode:
http://blogs.msdn.com/ie/archive/2006/07/25/678113.aspx

2. Does the problem persist if you Reset IE7 Settings (RIES)?
http://support.microsoft.com/kb/923737 <= Read before using!

3. If you uninstall (a) IE7 (which automatically returns you to IE6), (b)
all toolbars and (c) all third-party Windows Themes (including Window
Blinds) and don't reinstall IE7, does this behavior persist?

Uninstalling IE7
http://www.ie-vista.com/kbase2.html

How to uninstall Internet Explorer 7:
http://support.microsoft.com/kb/927177

IE7 (Un)Installation and Anti-Malware Applications:
http://blogs.msdn.com/ie/archive/200...lications.aspx
--
~Robear Dyer (PA Bear), working offline
MS MVP-Windows (IE, OE, Security, Shell/User)
AumHa VSOP & Admin; DTS-L.org

Bolvan wrote:
> Since I upgraded my XP Professional from IE 6 to IE 7, I started to get
> (about twice a day) messages "Internet Explorer has encountered a problem
> and needs to close. We are sorry for the inconvenience". As much as I
> could
> notice this happens when I go from one of my tabs to another, or when I
> try
> to open a new WEB out of my Favorites.
>
> There appears a "SEND REPORT TO MSOFT" window, but whether I send or do
> NOT
> send a report this window apears again and again. The Internet Explorer
> freezes and to close both of them I need to go to the Task Manager.
>
> When I open the IE anew it works normally for a while, but all my tabs are
> lost.
>
> A few months ago MSoft advised (on its WEB) to wait for an upgrade and NOT
> to try resolving this problem by himself. So I waited as my computer is
> set
> for an automatic Windows upgrade.
>
> Finally before yesterday I found on the IE WEB site a new article for this
> problem which advises to upgrade IE 7 to the latest SECURITY, which I did
> (in the Administrative account) to the point that there was a notice that
> NO MORE upgrades are awailable.
>
> Nevertheless, the nasty messages (and IE freezings) started to appear
> again
> (in my everyday working account, as I do not work in the administrative
> account).
>
> If there is a compassionate soul PLEASE HELP!!!
>
> Bolvan 08.31.07