I restored pc to factory settings. After that, everytime i close a
window(internet explorer) it says "Internet Explorer has stopped working."
and when i click the problem details it says this:
Problem signature:
Problem Event Name: APPCRASH
Application Name: iexplore.exe
Application Version: 7.0.6000.16512

I can no longer find the sticker on the cd where the product key is. How can
i solve this problem??

To resolve this problem, use the troubleshooting steps below. On a
well-maintained copy of Windows, one or more of these procedures will
identify the cause almost every time.

Method 1: Clear cached data in Internet Explorer 7.

To determine whether a performance issue or an error message is caused
by corruption in the Temporary Internet Files or in other cached
information that is used by Internet Explorer 7, clear cached data. To
do this, follow these steps:

Open Internet Explorer 7 > Tools > Delete Browsing History > Delete All
> 'Also delete files and settings stored by add-ons' > OK.

A progress bar is displayed to indicate that the browsing history is
being cleared. After this process is complete, test Internet Explorer to
see if it works correctly. If problems still occur, try Method 2.

Method 2: Run Internet Explorer 7 in 'No Add-Ons' mode

Third-party add-ons for Internet Explorer, such as ActiveX controls and
browser toolbars, can cause problems if an add-on is damaged or if an
add-on conflicts with Internet Explorer 7. To determine whether the
error is caused by an add-on, run Internet Explorer 7 in 'No Add-Ons'
mode. To do this, follow these steps:

For Windows XP:
Start > All Programs > Accessories > System Tools > Internet Explorer
(No Add-ons)

For Windows Vista:
Start > type Internet Explorer in the Start Search box > click Internet
Explorer (No Add-Ons)

Test Internet Explorer to see if it works correctly. If problems still
occur, try Method 3, but if no problems occur, one (or more) add-ons is
causing the problem. In this case, use the Manage Add-ons tool to
determine which add-on is causing the problem. To do this, follow these
steps:

1) Open Internet Explorer 7 > Tools > point to Manage Add-ons > click
Enable or Disable Add-ons.

2) In the Show box, select 'Add-ons that have been used by Internet
Explorer' to display all add-ons that are installed on the computer. For
each item in this list, select the add-on, and then click Disable under
Settings. When you have disabled all the items in this list, click OK.

3) Exit and then restart Internet Explorer 7. Now use the same steps as
above, but Enable a single add-on, then exit and restart Internet
Explorer 7 to see if it works properly. Repeat until you determine which
add-on causes the problem to occur.

After you have used this process to determine which add-ons is/are
causing problems, disable that add-on or uninstall the software that
installed the add-on. (You won't need to uninstall the software if it
gives you the option of not using a browser add-on.) In any case you
should contact the software vendor that provided the add-on for
additional troubleshooting and support.

Method 3: Reset Internet Explorer 7 settings

To determine whether a performance issue or an error message is caused
by configuration settings, reset Internet Explorer 7 to its default
configuration. This was its state when originally installed. This step
will also disable any add-ons, plug-ins and toolbars that are installed.
Although this solution is quick, it also means that if you want to use
any of those add-ons in the future, they must be reinstalled. To reset
Internet Explorer 7 settings, follow these steps:

Open Internet Explorer 7 > Tools > Internet Options > Advanced tab >
under Reset Internet Explorer Settings, click Reset.

Method 4: Prevent interference by third party security applications

Many third party security applications (security suites, anti-virus
programs, anti-spyware programs, firewalls, etc.) interfere with
Internet Explorer's normal operation to protect your computer from
malicious software. Review your security software's settings to see if
this may be happening to you. If so, you may decide to alter your
program settings.

Method 5: Identify and remove viruses and other malicious software

Issues with Internet Explorer 7 can also caused by the presence of
viruses or other malicious software, collectively known as malware.
Since malware can be very hard to detect you want to thoroughly scan
your system for malicious software with /several/ of the better online
scanners (Kaspersky, Eset, Trend Micro, Panda, Sophos, Symantec etc.)
and, if necessary, submit a HiJack This log to one of the expert web
sites that analyze these logs.

Method 6: Undo the changes made by registry cleaners

Issues with Internet Explorer can also be caused by the use of so-called
registry cleaners, which typically accomplish little of value and often
damage the computer, sometimes irreparably. If you were using a registry
cleaner and it has an undo function, try undoing the changes that may
have caused your problems to occur.

Installation issues:

If you installed IE 7 on Windows XP SP2, you may have a damaged
installation of Internet Explorer 7. In this event you'll want to
uninstall IE 7 (which returns you to IE 6) by following these directions
/exactly/:

http://www.ie-vista.com/kbase2.html

and then re-install IE 7 following these directions /exactly/:

http://www.ie-vista.com/known_issues.html#pre-install.

Rather than installing through Microsoft Update, download the IE 7
installer from Microsoft:

http://www.microsoft.com/windows/dow.../getitnow.mspx

and install directly from your hard disk.

---
Leonard Grey
Errare humanum est

frustratedane wrote:
> I restored pc to factory settings. After that, everytime i close a
> window(internet explorer) it says "Internet Explorer has stopped working."
> and when i click the problem details it says this:
> Problem signature:
> Problem Event Name: APPCRASH
> Application Name: iexplore.exe
> Application Version: 7.0.6000.16512
>
> I can no longer find the sticker on the cd where the product key is. How can
> i solve this problem??