| |
| |||||||
| Internet Explorer Discuss IE7 or any other IE version. |
 |
| | LinkBack | Thread Tools |
|
#1
08-03-2007, 07:20 AM
| |||
| |||
| Just installed IE7...error message on boot I just updated/installed IE 7 on my Toshiba laptop. During boot, I get this error message: SmartBridge Alerts: MotiveSB.exe - Entry Point not found.....Procedure entry point Get ProcessImageFileNameW could not be located in the dynamic link library PSAPI.DLL What does this mean and how can I fix it? IE 7 seems to be running OK but it's an annoying message every time I turn on my computer. Thanks!      |
|
08-03-2007, 07:20 AM
|
|
#2
08-03-2007, 07:40 AM
| |||
| |||
| Re: Just installed IE7...error message on boot Annie wrote: > I just updated/installed IE 7 on my Toshiba laptop. During boot, I get > this error message: > > SmartBridge Alerts: MotiveSB.exe - Entry Point not found.....Procedure > entry point Get ProcessImageFileNameW could not be located in the dynamic > link library PSAPI.DLL > > What does this mean and how can I fix it? IE 7 seems to be running OK but > it's an annoying message every time I turn on my computer. > > Thanks! Try the fix described here (about PSAPI.DLL error): http://msdn2.microsoft.com/en-us/ie/aa740486.aspx See also: http://www.enhanceie.com/ie/troubleshoot.asp Problem: Error message about PSAPI.DLL If you install IE7 and the following error message begins to show: The procedure entry point GetProcessImageFileNameW could not be located in the dynamic link library PSAPI.DLL 1. Search your hard disk for PSAPI.dll. 2. Any copies of this DLL that are found outside of the Windows or Windows\System32 folder should be renamed to PSAPI.bak. Reboot. Again... *Do not rename the PSAPI.DLL file in your \\Windows\System32 directory*. -- Vincenzo Di Russo Microsoft® MVP - Most Valuable Professional Windows - Internet Explorer since 2003 My Blog: http://blogs.dotnethell.it/vincent/ My Home: http://mvp.support.microsoft.com/ |
|
#3
08-03-2007, 07:50 AM
| |||
| |||
| Re: Just installed IE7...error message on boot Thanks Vincenzo! Just did a search and looks like I have lots of DLLs. So I rename ALL the files except those in sys32? "Vincenzo Di Russo [MVP]" wrote: > Annie wrote: > > > I just updated/installed IE 7 on my Toshiba laptop. During boot, I get > > this error message: > > > > SmartBridge Alerts: MotiveSB.exe - Entry Point not found.....Procedure > > entry point Get ProcessImageFileNameW could not be located in the dynamic > > link library PSAPI.DLL > > > > What does this mean and how can I fix it? IE 7 seems to be running OK but > > it's an annoying message every time I turn on my computer. > > > > Thanks! > > Try the fix described here (about PSAPI.DLL error): > http://msdn2.microsoft.com/en-us/ie/aa740486.aspx > See also: > http://www.enhanceie.com/ie/troubleshoot.asp > Problem: Error message about PSAPI.DLL > If you install IE7 and the following error message begins to show: > The procedure entry point GetProcessImageFileNameW could not be located in > the dynamic link library PSAPI.DLL > 1. Search your hard disk for PSAPI.dll. > 2. Any copies of this DLL that are found outside of the Windows or > Windows\System32 folder should be renamed to PSAPI.bak. > Reboot. > > Again... > *Do not rename the PSAPI.DLL file in your \\Windows\System32 directory*. > > -- > Vincenzo Di Russo > Microsoft® MVP - Most Valuable Professional > Windows - Internet Explorer since 2003 > My Blog: http://blogs.dotnethell.it/vincent/ > My Home: http://mvp.support.microsoft.com/ > > |
|
#4
08-03-2007, 08:20 AM
| |||
| |||
| Re: Just installed IE7...error message on boot Annie wrote: > Thanks Vincenzo! > > Just did a search and looks like I have lots of DLLs. So I rename ALL the > files except those in sys32? > YW. Glad to help and thanks for the feedback, Annie. -- Vincenzo Di Russo Microsoft® MVP - Most Valuable Professional Windows - Internet Explorer & Security since 2003 My home: http://mvp.support.microsoft.com/ My Blog: http://blogs.dotnethell.it/vincent/ > > "Vincenzo Di Russo [MVP]" wrote: > >> Annie wrote: >> >>> I just updated/installed IE 7 on my Toshiba laptop. During boot, I get >>> this error message: >>> >>> SmartBridge Alerts: MotiveSB.exe - Entry Point not found.....Procedure >>> entry point Get ProcessImageFileNameW could not be located in the >>> dynamic link library PSAPI.DLL >>> >>> What does this mean and how can I fix it? IE 7 seems to be running OK >>> but it's an annoying message every time I turn on my computer. >>> >>> Thanks! >> >> Try the fix described here (about PSAPI.DLL error): >> http://msdn2.microsoft.com/en-us/ie/aa740486.aspx >> See also: >> http://www.enhanceie.com/ie/troubleshoot.asp >> Problem: Error message about PSAPI.DLL >> If you install IE7 and the following error message begins to show: >> The procedure entry point GetProcessImageFileNameW could not be located >> in the dynamic link library PSAPI.DLL >> 1. Search your hard disk for PSAPI.dll. >> 2. Any copies of this DLL that are found outside of the Windows or >> Windows\System32 folder should be renamed to PSAPI.bak. >> Reboot. >> >> Again... >> *Do not rename the PSAPI.DLL file in your \\Windows\System32 directory*. >> >> -- >> Vincenzo Di Russo >> Microsoft® MVP - Most Valuable Professional >> Windows - Internet Explorer since 2003 >> My Blog: http://blogs.dotnethell.it/vincent/ >> My Home: http://mvp.support.microsoft.com/ |
|
#5
08-03-2007, 10:00 AM
| |||
| |||
| Re: Just installed IE7...error message on boot All fixed!! Your directions were great!! :) "Vincenzo Di Russo [MVP]" wrote: > Annie wrote: > > > Thanks Vincenzo! > > > > Just did a search and looks like I have lots of DLLs. So I rename ALL the > > files except those in sys32? > > > > YW. Glad to help and thanks for the feedback, Annie. > > -- > Vincenzo Di Russo > Microsoft® MVP - Most Valuable Professional > Windows - Internet Explorer & Security since 2003 > My home: http://mvp.support.microsoft.com/ > My Blog: http://blogs.dotnethell.it/vincent/ > > > > > "Vincenzo Di Russo [MVP]" wrote: > > > >> Annie wrote: > >> > >>> I just updated/installed IE 7 on my Toshiba laptop. During boot, I get > >>> this error message: > >>> > >>> SmartBridge Alerts: MotiveSB.exe - Entry Point not found.....Procedure > >>> entry point Get ProcessImageFileNameW could not be located in the > >>> dynamic link library PSAPI.DLL > >>> > >>> What does this mean and how can I fix it? IE 7 seems to be running OK > >>> but it's an annoying message every time I turn on my computer. > >>> > >>> Thanks! > >> > >> Try the fix described here (about PSAPI.DLL error): > >> http://msdn2.microsoft.com/en-us/ie/aa740486.aspx > >> See also: > >> http://www.enhanceie.com/ie/troubleshoot.asp > >> Problem: Error message about PSAPI.DLL > >> If you install IE7 and the following error message begins to show: > >> The procedure entry point GetProcessImageFileNameW could not be located > >> in the dynamic link library PSAPI.DLL > >> 1. Search your hard disk for PSAPI.dll. > >> 2. Any copies of this DLL that are found outside of the Windows or > >> Windows\System32 folder should be renamed to PSAPI.bak. > >> Reboot. > >> > >> Again... > >> *Do not rename the PSAPI.DLL file in your \\Windows\System32 directory*. > >> > >> -- > >> Vincenzo Di Russo > >> Microsoft® MVP - Most Valuable Professional > >> Windows - Internet Explorer since 2003 > >> My Blog: http://blogs.dotnethell.it/vincent/ > >> My Home: http://mvp.support.microsoft.com/ > > |
|
#6
08-03-2007, 10:00 AM
| |||
| |||
| Re: Just installed IE7...error message on boot Annie wrote: > Thanks Vincenzo! > > Just did a search and looks like I have lots of DLLs. So I rename ALL the > files except those in sys32? Sorry for my last reply. Yes. Rename all the PSAPI.DLL in your hard disk except those in System32! -- Vincenzo Di Russo Microsoft® MVP - Most Valuable Professional Windows - Internet Explorer & Security since 2003 My home: http://mvp.support.microsoft.com/ My Blog: http://blogs.dotnethell.it/vincent/ > > "Vincenzo Di Russo [MVP]" wrote: > >> Annie wrote: >> >>> I just updated/installed IE 7 on my Toshiba laptop. During boot, I get >>> this error message: >>> >>> SmartBridge Alerts: MotiveSB.exe - Entry Point not found.....Procedure >>> entry point Get ProcessImageFileNameW could not be located in the >>> dynamic link library PSAPI.DLL >>> >>> What does this mean and how can I fix it? IE 7 seems to be running OK >>> but it's an annoying message every time I turn on my computer. >>> >>> Thanks! >> >> Try the fix described here (about PSAPI.DLL error): >> http://msdn2.microsoft.com/en-us/ie/aa740486.aspx >> See also: >> http://www.enhanceie.com/ie/troubleshoot.asp >> Problem: Error message about PSAPI.DLL >> If you install IE7 and the following error message begins to show: >> The procedure entry point GetProcessImageFileNameW could not be located >> in the dynamic link library PSAPI.DLL >> 1. Search your hard disk for PSAPI.dll. >> 2. Any copies of this DLL that are found outside of the Windows or >> Windows\System32 folder should be renamed to PSAPI.bak. >> Reboot. >> >> Again... >> *Do not rename the PSAPI.DLL file in your \\Windows\System32 directory*. >> >> -- >> Vincenzo Di Russo >> Microsoft® MVP - Most Valuable Professional >> Windows - Internet Explorer since 2003 >> My Blog: http://blogs.dotnethell.it/vincent/ >> My Home: http://mvp.support.microsoft.com/ |
|
#7
08-03-2007, 10:11 AM
| |||
| |||
| Re: Just installed IE7...error message on boot A wrote: > All fixed!! Your directions were great!! > > :) Well, now... I can say YW. Glad to help and thanks for the feedback, Annie ;-) -- Vincenzo Di Russo Microsoft® MVP - Most Valuable Professional Windows - Internet Explorer & Security since 2003 My home: http://mvp.support.microsoft.com/ My Blog: http://blogs.dotnethell.it/vincent/ > "Vincenzo Di Russo [MVP]" wrote: > >> Annie wrote: >> >>> Thanks Vincenzo! >>> >>> Just did a search and looks like I have lots of DLLs. So I rename ALL >>> the files except those in sys32? >>> >> >> YW. Glad to help and thanks for the feedback, Annie. >> >> -- >> Vincenzo Di Russo >> Microsoft® MVP - Most Valuable Professional >> Windows - Internet Explorer & Security since 2003 >> My home: http://mvp.support.microsoft.com/ >> My Blog: http://blogs.dotnethell.it/vincent/ >> >>> >>> "Vincenzo Di Russo [MVP]" wrote: >>> >>>> Annie wrote: >>>> >>>>> I just updated/installed IE 7 on my Toshiba laptop. During boot, I >>>>> get this error message: >>>>> >>>>> SmartBridge Alerts: MotiveSB.exe - Entry Point not >>>>> found.....Procedure entry point Get ProcessImageFileNameW could not >>>>> be located in the dynamic link library PSAPI.DLL >>>>> >>>>> What does this mean and how can I fix it? IE 7 seems to be running OK >>>>> but it's an annoying message every time I turn on my computer. >>>>> >>>>> Thanks! >>>> >>>> Try the fix described here (about PSAPI.DLL error): >>>> http://msdn2.microsoft.com/en-us/ie/aa740486.aspx >>>> See also: >>>> http://www.enhanceie.com/ie/troubleshoot.asp >>>> Problem: Error message about PSAPI.DLL >>>> If you install IE7 and the following error message begins to show: >>>> The procedure entry point GetProcessImageFileNameW could not be located >>>> in the dynamic link library PSAPI.DLL >>>> 1. Search your hard disk for PSAPI.dll. >>>> 2. Any copies of this DLL that are found outside of the Windows or >>>> Windows\System32 folder should be renamed to PSAPI.bak. >>>> Reboot. >>>> >>>> Again... >>>> *Do not rename the PSAPI.DLL file in your \\Windows\System32 >>>> directory*. >>>> >>>> -- >>>> Vincenzo Di Russo >>>> Microsoft® MVP - Most Valuable Professional >>>> Windows - Internet Explorer since 2003 >>>> My Blog: http://blogs.dotnethell.it/vincent/ >>>> My Home: http://mvp.support.microsoft.com/ |
|
| Bookmarks |
| Thread Tools | |
| |
Similar Threads | ||||
| Thread | Thread Starter | Forum | Replies | Last Post |
| ERROR MESSAGE ???? - JUST INSTALLED IE 7 | A | Windows XP | 3 | 08-03-2007 08:30 AM |
| Error message on boot about OPXPApp.exe | puskarman | Windows XP | 4 | 07-12-2007 02:20 PM |
| error message hotmail downloading message failed if you are readin | NeilC | Pocket PC General | 0 | 06-07-2007 05:00 AM |
| Error Message During Boot-Up | JimmyT | Windows XP | 1 | 04-12-2007 09:16 AM |
| Installed on workstation, works fine first boot,bsod every boot af | CaptDistraction | Windows Vista | 1 | 03-23-2007 06:15 PM |
| New To Technology Questions? | Do You Need Help with Your Computer or Device? | Do You Need Help with this site? |
