Recently when i log on to IE it shuts off before i can run it. if i log on
as a different user, it works fine. My login is the only one that has
administrator privelages, and if i go to the control panel to create a new
account it automatically shuts off as well. any ideas?

When you post a question in this newsgroup we need to know what version
of Internet Explorer you have and what version of Windows.

---
Leonard Grey
Errare humanum est

brian wrote:
> Recently when i log on to IE it shuts off before i can run it. if i log on
> as a different user, it works fine. My login is the only one that has
> administrator privelages, and if i go to the control panel to create a new
> account it automatically shuts off as well. any ideas?

"Leonard Grey" wrote:
> When you post a question in this newsgroup we need to know what version of Internet
> Explorer you have and what version of Windows.

Or... http://dts-l.org/goodpost.htm

Silj

--
siljaline

MS - MVP Windows (IE/OE) & Security, AH-VSOP
_________________________________________
Security Tools Updates
http://aumha.net/viewforum.php?f=31

Reply to group, as return address is invalid that we may all benefit.

i am using IE 7 and MS XP home

"Leonard Grey" wrote:

> When you post a question in this newsgroup we need to know what version
> of Internet Explorer you have and what version of Windows.
>
> ---
> Leonard Grey
> Errare humanum est
>
> brian wrote:
> > Recently when i log on to IE it shuts off before i can run it. if i log on
> > as a different user, it works fine. My login is the only one that has
> > administrator privelages, and if i go to the control panel to create a new
> > account it automatically shuts off as well. any ideas?
>

To resolve this issue, use the following methods in the order in which
they are presented. On a well-maintained copy of Windows, one or more of
these methods will work virtually every time.

Method 1: Clear cached data in Internet Explorer 7.

To determine whether a performance issue or an error message is caused
by corruption in the Temporary Internet Files or in other cached
information that is used by Internet Explorer 7, you must clear cached
data. To do this, follow these steps:

1) Open Internet Explorer 7.
2) Click Tools, and then click Delete Browsing History.
3) In Delete Browsing History, click Delete All.
4) Click to select the 'Also delete files and settings stored by
add-ons' check box, and then click OK.

A progress bar is displayed to indicate that the browsing history is
being cleared. After this process is complete, test Internet Explorer to
verify that it works correctly. If issues still occur, try Method 2.

Method 2: Reset security settings for Internet Explorer 7

If you configure security settings to be too restrictive, you may
prevent Internet Explorer 7 from displaying certain web sites. To
determine whether an issue is caused by overly restrictive security
settings, revert to default security settings. To do this, follow these
steps:

1) Open Internet Explorer 7.
2) Click Tools, and then click Internet Options.
3) Click the Security tab.
4) Click Reset all zones to default level, and then click OK.

After you do this, test Internet Explorer to verify that it works
correctly. If issues still occur, try Method 3.

[If this method does not resolve the issue, you can restore Internet
Explorer 7 to its previous security level.]

Note - Overly restrictive settings in third-party software (particularly
third-party security software, such as antivirus, antispyware or
firewall applications) may also prevent Internet Explorer 7 from
displaying certain web sites. Review your settings in third-party software.

Method 3: Run Internet Explorer 7 in "No Add-Ons" mode

Third-party add-ons for Internet Explorer, such as ActiveX controls and
browser toolbars, are used by some web sites to provide an enhanced
browsing experience. An error may occur if an add-on is damaged or if an
add-on conflicts with Internet Explorer 7. To determine whether the
error is caused by an add-on, run Internet Explorer 7 in "No Add-Ons"
mode. To do this, follow these steps:

For Windows XP:
Start > All Programs > Accessories > System Tools > Internet Explorer
(No Add-ons)

For Windows Vista:
1) Click Start, and then type Internet Explorer in the Start Search box.
2) Click Internet Explorer (No Add-Ons). Internet Explorer 7 opens
without add-ons, toolbars, or plug-ins.
3) Test Internet Explorer to verify that it works correctly.

If issues still occur, try Method 4.

If no issues occur, the problem is caused by one of the add-ons that
typically load together with Internet Explorer 7. In this case, use one
of the following options:

Option 1: Reset Internet Explorer 7

Reset Internet Explorer 7 to its default configuration. This step will
also disable any add-ons, plug-ins, or toolbars that are installed.
Although this solution is quick, it also means that, if you want to use
any of those add-ons in the future, they must be reinstalled. To reset
Internet Explorer 7 settings, use Method 4.

Option 2: Use the Manage Add-ons tool to determine which add-on is
causing the issue

Use the Manage Add-ons tool in Internet Explorer 7 to individually
disable each add-on to determine which add-on is causing errors. To do
this, follow these steps:

1) Open Internet Explorer 7.
2) Click Tools, point to Manage Add-ons, and then click Enable or
Disable Add-ons.
3) In the Show box, select Add-ons that have been used by Internet
Explorer to display all add-ons that are installed on the computer.
4) For each item in this list, select the add-on, and then click Disable
under Settings.
5) When you have disabled all the items in this list, click OK.
6) Exit and then restart Internet Explorer 7.
7) If issues do not occur, repeat steps 1 through 3.
8) Click Enable for a single add-on.
9) Repeat steps 6 through 8 until you determine which add-on causes
errors to occur.

After you have used this process to determine which add-on is causing
errors, you can disable that add-on. Or, you can uninstall the software
that installs the add-on. You should contact the software vendor that
provided the add-on for additional troubleshooting and support.

Method 4: Reset Internet Explorer 7 settings

To determine whether a performance issue or an error message is caused
by configuration settings, reset Internet Explorer 7 to its default
configuration. This was its state when Windows Vista was originally
installed. To do this, follow these steps:

1) Open Internet Explorer 7.
2) Click Tools, and then click Internet Options.
3) Click the Advanced tab.
4) Under Reset Internet Explorer Settings, click Reset.

Issues with Internet Explorer 7 can also caused by the presence of
viruses or other malicious software, collectively known as malware.
Since malware can be very hard to detect you want to thoroughly scan
your system for malicious software with /several/ of the better online
scanners (Kaspersky, Eset, Trend Micro, Panda, Sophos, Symantec etc.)
and, if necessary, submit a HiJack This log to one of the expert web
sites that analyze these logs.

If you installed IE 7 on Windows XP SP2 and did not follow these
directions /exactly/:
http://www.ie-vista.com/known_issues.html#pre-install

you may have a damaged installation of Internet Explorer 7. In this
event you'll want to uninstall IE 7 (which returns you to IE 6) by
following these directions /exactly/
http://www.ie-vista.com/kbase2.html

and then re-install IE 7 as above. Rather than installing through
Microsoft Update, download the IE 7 installer from Microsoft:
http://www.microsoft.com/windows/dow.../getitnow.mspx

and install directly from your hard disk.



---
Leonard Grey
Errare humanum est

brian wrote:
> i am using IE 7 and MS XP home
>
> "Leonard Grey" wrote:
>
>> When you post a question in this newsgroup we need to know what version
>> of Internet Explorer you have and what version of Windows.
>>
>> ---
>> Leonard Grey
>> Errare humanum est
>>
>> brian wrote:
>>> Recently when i log on to IE it shuts off before i can run it. if i log on
>>> as a different user, it works fine. My login is the only one that has
>>> administrator privelages, and if i go to the control panel to create a new
>>> account it automatically shuts off as well. any ideas?

Thanks. Unfortunately, i tried all these and still i'm still having
problems. I can't keep IE up long enough to do anything, so i have to use a
nonadministrator account (for some reason i only have this problem with my
account, none of my kids accounts...i can keep IE up as long as i want with
them. when it shuts off, i get a message aksing if i want to send an error
report to MS. i did a few times. i ran hijack this and posted to aumha
forum, but if you have any other ideas i would appreciate it. i've been
running IE7 for a few months and this problem just started. i also don't
know why when i go to the control panel to create a new account, the same
thing happens...it won't start and the window to send an error report to MS
comes up.

"Leonard Grey" wrote:

> To resolve this issue, use the following methods in the order in which
> they are presented. On a well-maintained copy of Windows, one or more of
> these methods will work virtually every time.
>
> Method 1: Clear cached data in Internet Explorer 7.
>
> To determine whether a performance issue or an error message is caused
> by corruption in the Temporary Internet Files or in other cached
> information that is used by Internet Explorer 7, you must clear cached
> data. To do this, follow these steps:
>
> 1) Open Internet Explorer 7.
> 2) Click Tools, and then click Delete Browsing History.
> 3) In Delete Browsing History, click Delete All.
> 4) Click to select the 'Also delete files and settings stored by
> add-ons' check box, and then click OK.
>
> A progress bar is displayed to indicate that the browsing history is
> being cleared. After this process is complete, test Internet Explorer to
> verify that it works correctly. If issues still occur, try Method 2.
>
> Method 2: Reset security settings for Internet Explorer 7
>
> If you configure security settings to be too restrictive, you may
> prevent Internet Explorer 7 from displaying certain web sites. To
> determine whether an issue is caused by overly restrictive security
> settings, revert to default security settings. To do this, follow these
> steps:
>
> 1) Open Internet Explorer 7.
> 2) Click Tools, and then click Internet Options.
> 3) Click the Security tab.
> 4) Click Reset all zones to default level, and then click OK.
>
> After you do this, test Internet Explorer to verify that it works
> correctly. If issues still occur, try Method 3.
>
> [If this method does not resolve the issue, you can restore Internet
> Explorer 7 to its previous security level.]
>
> Note - Overly restrictive settings in third-party software (particularly
> third-party security software, such as antivirus, antispyware or
> firewall applications) may also prevent Internet Explorer 7 from
> displaying certain web sites. Review your settings in third-party software.
>
> Method 3: Run Internet Explorer 7 in "No Add-Ons" mode
>
> Third-party add-ons for Internet Explorer, such as ActiveX controls and
> browser toolbars, are used by some web sites to provide an enhanced
> browsing experience. An error may occur if an add-on is damaged or if an
> add-on conflicts with Internet Explorer 7. To determine whether the
> error is caused by an add-on, run Internet Explorer 7 in "No Add-Ons"
> mode. To do this, follow these steps:
>
> For Windows XP:
> Start > All Programs > Accessories > System Tools > Internet Explorer
> (No Add-ons)
>
> For Windows Vista:
> 1) Click Start, and then type Internet Explorer in the Start Search box.
> 2) Click Internet Explorer (No Add-Ons). Internet Explorer 7 opens
> without add-ons, toolbars, or plug-ins.
> 3) Test Internet Explorer to verify that it works correctly.
>
> If issues still occur, try Method 4.
>
> If no issues occur, the problem is caused by one of the add-ons that
> typically load together with Internet Explorer 7. In this case, use one
> of the following options:
>
> Option 1: Reset Internet Explorer 7
>
> Reset Internet Explorer 7 to its default configuration. This step will
> also disable any add-ons, plug-ins, or toolbars that are installed.
> Although this solution is quick, it also means that, if you want to use
> any of those add-ons in the future, they must be reinstalled. To reset
> Internet Explorer 7 settings, use Method 4.
>
> Option 2: Use the Manage Add-ons tool to determine which add-on is
> causing the issue
>
> Use the Manage Add-ons tool in Internet Explorer 7 to individually
> disable each add-on to determine which add-on is causing errors. To do
> this, follow these steps:
>
> 1) Open Internet Explorer 7.
> 2) Click Tools, point to Manage Add-ons, and then click Enable or
> Disable Add-ons.
> 3) In the Show box, select Add-ons that have been used by Internet
> Explorer to display all add-ons that are installed on the computer.
> 4) For each item in this list, select the add-on, and then click Disable
> under Settings.
> 5) When you have disabled all the items in this list, click OK.
> 6) Exit and then restart Internet Explorer 7.
> 7) If issues do not occur, repeat steps 1 through 3.
> 8) Click Enable for a single add-on.
> 9) Repeat steps 6 through 8 until you determine which add-on causes
> errors to occur.
>
> After you have used this process to determine which add-on is causing
> errors, you can disable that add-on. Or, you can uninstall the software
> that installs the add-on. You should contact the software vendor that
> provided the add-on for additional troubleshooting and support.
>
> Method 4: Reset Internet Explorer 7 settings
>
> To determine whether a performance issue or an error message is caused
> by configuration settings, reset Internet Explorer 7 to its default
> configuration. This was its state when Windows Vista was originally
> installed. To do this, follow these steps:
>
> 1) Open Internet Explorer 7.
> 2) Click Tools, and then click Internet Options.
> 3) Click the Advanced tab.
> 4) Under Reset Internet Explorer Settings, click Reset.
>
> Issues with Internet Explorer 7 can also caused by the presence of
> viruses or other malicious software, collectively known as malware.
> Since malware can be very hard to detect you want to thoroughly scan
> your system for malicious software with /several/ of the better online
> scanners (Kaspersky, Eset, Trend Micro, Panda, Sophos, Symantec etc.)
> and, if necessary, submit a HiJack This log to one of the expert web
> sites that analyze these logs.
>
> If you installed IE 7 on Windows XP SP2 and did not follow these
> directions /exactly/:
> http://www.ie-vista.com/known_issues.html#pre-install
>
> you may have a damaged installation of Internet Explorer 7. In this
> event you'll want to uninstall IE 7 (which returns you to IE 6) by
> following these directions /exactly/
> http://www.ie-vista.com/kbase2.html
>
> and then re-install IE 7 as above. Rather than installing through
> Microsoft Update, download the IE 7 installer from Microsoft:
> http://www.microsoft.com/windows/dow.../getitnow.mspx
>
> and install directly from your hard disk.
>
>
>
> ---
> Leonard Grey
> Errare humanum est
>
> brian wrote:
> > i am using IE 7 and MS XP home
> >
> > "Leonard Grey" wrote:
> >
> >> When you post a question in this newsgroup we need to know what version
> >> of Internet Explorer you have and what version of Windows.
> >>
> >> ---
> >> Leonard Grey
> >> Errare humanum est
> >>
> >> brian wrote:
> >>> Recently when i log on to IE it shuts off before i can run it. if i log on
> >>> as a different user, it works fine. My login is the only one that has
> >>> administrator privelages, and if i go to the control panel to create a new
> >>> account it automatically shuts off as well. any ideas?
>