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  #1  
Old 07-22-2007, 04:01 PM
lissa
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Internet Explorer isn't working

I had an issue with Internet Explorer wher it will not let me go to it...
says that there is a problem and continues to shut down. I still have email
access but can't get onto the web. Any ideas as to how i can fix it?
--
lissa
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Old 07-22-2007, 04:01 PM
  #2  
Old 07-22-2007, 09:41 PM
Gistcheckin
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RE: Internet Explorer isn't working

Try starting without add-ons
If Windows XP, right click IE desktop icon and select start without add-ons

Are you using third-party toolbars?
Tools>Internet Options>Advanced Tab
Scroll down and uncheck enable third party browser extensions
Click ok
--
Gistcheckin


"lissa" wrote:

> I had an issue with Internet Explorer wher it will not let me go to it...
> says that there is a problem and continues to shut down. I still have email
> access but can't get onto the web. Any ideas as to how i can fix it?
> --
> lissa

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  #3  
Old 07-22-2007, 10:00 PM
lissa
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RE: Internet Explorer isn't working

Hi Gistcheckin,
Am using Vista and have already tried all of that with no success. Wont let
me even bring up the blank screen to access anything (click on icon and it
comes up as a problem and shuts down without anything coming up).

--
lissa


"Gistcheckin" wrote:

> Try starting without add-ons
> If Windows XP, right click IE desktop icon and select start without add-ons
>
> Are you using third-party toolbars?
> Tools>Internet Options>Advanced Tab
> Scroll down and uncheck enable third party browser extensions
> Click ok
> --
> Gistcheckin
>
>
> "lissa" wrote:
>
> > I had an issue with Internet Explorer wher it will not let me go to it...
> > says that there is a problem and continues to shut down. I still have email
> > access but can't get onto the web. Any ideas as to how i can fix it?
> > --
> > lissa

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  #4  
Old 07-22-2007, 10:41 PM
Gistcheckin
Newsgroup Contributor
 
Posts: n/a
RE: Internet Explorer isn't working

Have you tried right click Run As Administrator?

Have you tried a browser reset? Tools>internet options>advanced tab>reset
button

How about Disabling Antivirus software/firewall? (and which ones do you use?)

What CD/DVD burning apps do you use?

Last but not least, have you tried a System Restore?

And to quote Frank Saunders:
I know of three causes for the vast majority of such problems:
1. Incompatible add-ons: What if you right click the IE icon on the desktop
and choose Start Without Add-ons?
Or go to Start | All Programs | Accessories | System Tools | Internet
Explorer (No Add-ons).

2. Tools | Internet Options | Advanced
Scroll to the bottom and click Reset Internet Explorer Settings.

3. Malware already installed on the computer: Help with malware
All MS-MVP Sites.
http://aumha.org/a/parasite.htm
http://aumha.org/a/quickfix.htm
http://www.elephantboycomputers.com/...moving_Malware
http://mvps.org/winhelp2002/unwanted.htm
http://inetexplorer.mvps.org/darnit.html
http://www.mvps.org/sramesh2k/Malware_Defence.htm

Unexplained computer behavior may be caused by deceptive software.
http://support.microsoft.com/kb/827315

So How Did I Get Infected Anyway?
For quite a few people it's by installing Messenger Plus, whose ads for
malware don't identify the malware as such and try to convince you that you
owe it to the author. See also:
http://www.wilderssecurity.com/showthread.php?t=27971
Don't ever do a "default" install of anything. Always choose Custom and see
what else is being carried along. Don't install any extras you're not sure
of.


--
Gistcheckin


"lissa" wrote:

> Hi Gistcheckin,
> Am using Vista and have already tried all of that with no success. Wont let
> me even bring up the blank screen to access anything (click on icon and it
> comes up as a problem and shuts down without anything coming up).
>
> --
> lissa
>
>
> "Gistcheckin" wrote:
>
> > Try starting without add-ons
> > If Windows XP, right click IE desktop icon and select start without add-ons
> >
> > Are you using third-party toolbars?
> > Tools>Internet Options>Advanced Tab
> > Scroll down and uncheck enable third party browser extensions
> > Click ok
> > --
> > Gistcheckin
> >
> >
> > "lissa" wrote:
> >
> > > I had an issue with Internet Explorer wher it will not let me go to it...
> > > says that there is a problem and continues to shut down. I still have email
> > > access but can't get onto the web. Any ideas as to how i can fix it?
> > > --
> > > lissa

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  #5  
Old 07-23-2007, 01:20 AM
Anglesey
Newsgroup Contributor
 
Posts: n/a
RE: Internet Explorer isn't working

Hi lissa
Have a look at my reply in the post "IE not working in Vista Home Premium".

"lissa" wrote:

> Hi Gistcheckin,
> Am using Vista and have already tried all of that with no success. Wont let
> me even bring up the blank screen to access anything (click on icon and it
> comes up as a problem and shuts down without anything coming up).
>
> --
> lissa
>
>
> "Gistcheckin" wrote:
>
> > Try starting without add-ons
> > If Windows XP, right click IE desktop icon and select start without add-ons
> >
> > Are you using third-party toolbars?
> > Tools>Internet Options>Advanced Tab
> > Scroll down and uncheck enable third party browser extensions
> > Click ok
> > --
> > Gistcheckin
> >
> >
> > "lissa" wrote:
> >
> > > I had an issue with Internet Explorer wher it will not let me go to it...
> > > says that there is a problem and continues to shut down. I still have email
> > > access but can't get onto the web. Any ideas as to how i can fix it?
> > > --
> > > lissa

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