We have a new laptop with Vista and IE7 on it and we have SBS 2003/Exchange
2003 on our server hosting our own mail. When we try to connect using OWA we
can connect an view email and contacts and calendars. But when we try to
create a new email or reply to an email, we can not. We have the text box
with a red X in the upper left corner and we cannot do anything. I have seen
others posting this problem but no working solutions yet. This basically
makes OWA useless and many people very frustrated. Please advise???

Hi,
The Exchange Server may need to be updated by the server admin / IT staff.

You receive an error message when you try to perform any editing tasks, or
you must click to enable the compose frame in Outlook Web Access
http://support.microsoft.com/?kbid=911829

Or try this workaround (from an archived post)
When you log on to OWA below your username and password choose the Basic
mode instead of premium.

Hope this helps,
Don
[MS MVP- IE]

"Holcomb.frank" <Holcombfrank@discussions.microsoft.com> wrote in message
news:ACF5F558-58FB-466F-9FDF-B60C5288846E@microsoft.com...
> We have a new laptop with Vista and IE7 on it and we have SBS
2003/Exchange
> 2003 on our server hosting our own mail. When we try to connect using OWA
we
> can connect an view email and contacts and calendars. But when we try to
> create a new email or reply to an email, we can not. We have the text box
> with a red X in the upper left corner and we cannot do anything. I have
seen
> others posting this problem but no working solutions yet. This basically
> makes OWA useless and many people very frustrated. Please advise???

Don,

The workaround does not help. But the Link to support.microsoft.com did. The
hotfix made it work. But before the hotfix can be installed you have to be
sure and have the Exchange Service Packs loaded, 1 & 2. Then we could install
the hot fix and it worked. Thanks for your help.

Frank

"Don Varnau" wrote:

> Hi,
> The Exchange Server may need to be updated by the server admin / IT staff.
>
> You receive an error message when you try to perform any editing tasks, or
> you must click to enable the compose frame in Outlook Web Access
> http://support.microsoft.com/?kbid=911829
>
> Or try this workaround (from an archived post)
> When you log on to OWA below your username and password choose the Basic
> mode instead of premium.
>
> Hope this helps,
> Don
> [MS MVP- IE]
>
> "Holcomb.frank" <Holcombfrank@discussions.microsoft.com> wrote in message
> news:ACF5F558-58FB-466F-9FDF-B60C5288846E@microsoft.com...
> > We have a new laptop with Vista and IE7 on it and we have SBS
> 2003/Exchange
> > 2003 on our server hosting our own mail. When we try to connect using OWA
> we
> > can connect an view email and contacts and calendars. But when we try to
> > create a new email or reply to an email, we can not. We have the text box
> > with a red X in the upper left corner and we cannot do anything. I have
> seen
> > others posting this problem but no working solutions yet. This basically
> > makes OWA useless and many people very frustrated. Please advise???
>
>