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  #1 (permalink)  
Old 07-05-2007, 10:40 PM
Jo
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Multiple windows open when you start Windows Internet Explorer 7

I've seen posts where people click on links in a web page and have multiple
IE7 windows open and a KB article referring to the problem after an upgrade
from XP to Vista, but.....

I'm on a brand new laptop - several weeks old - with Vista Home Premium
pre-installed. I've been using IE7 on it without a problem until today.
Whenver I open IE7, I get an infinite number of windows opening - about one
per second. The only way to stop it is rebooting. I've tried some
suggestions found on the web, none of which have solved the problem.
Anti-virus and anti-spyware scans have come back clean although I'm running
some other programs to further check. Any suggestions are greatly
appreciated.
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Old 07-05-2007, 10:40 PM
  #2 (permalink)  
Old 07-06-2007, 05:30 AM
Don Varnau
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Re: Multiple windows open when you start Windows Internet Explorer 7

Hi,
You may have an incompatible browser add-on.
See: http://www.enhanceie.com/ie/troubleshoot.asp
for troubleshooting information.

The troublesome program may not show up as an add-on. Disable other
security, privacy, ad-blocking, appearance tweaking programs to see if one
of them is causing the
problem. Any program that interacts with Internet Explorer could be causing
this. The connection with IE may not be obvious, such as Google Desktop.

A firewall will probably not be causing this problem, but be sure to turn on
the Windows Firewall from Control Panel> Windows Firewall before disabling a
third-party firewall or security suite during testing.
- - -
Does this happen if you startup in Safe Mode?
Windows Vista Help- Start your computer in safe mode:
http://windowshelp.microsoft.com/Win...904a11033.mspx
(Shortened) http://snipr.com/1nwvi If not, a startup program (possibly an
unnecessary program) is causing the problem. Go to Start> Run> (type in)
msconfig> Startup tab to see what's listed.
- - -
Or this may be a malware problem- adware, spyware, hijacker, trojan, etc.
See these sites for help:

The Parasite Fight http://www.aumha.org/a/quickfix.htm If unsuccessful with
the standard fixes, be sure to follow through with a HijackThis log.

Dealing with Unwanted Spyware and Parasites:
http://mvps.org/winhelp2002/unwanted.htm

Malware Removal and Prevention Overview - CastleCopsWiki:
http://wiki.castlecops.com/Malware_R...tion:_Overview

Bugs, Glitches & Stuffups: http://www.mvps.org/inetexplorer/Darnit.html

Removing Malware:
http://www.elephantboycomputers.com/...moving_Malware

Hope this helps,
Don
[MS MVP- IE]

"Jo" <Jo[at]discussions.microsoft.com> wrote in message
news:3A50E60A-D6DB-4ADD-ABB3-FD38E2968E51@microsoft.com...
> I've seen posts where people click on links in a web page and have

multiple
> IE7 windows open and a KB article referring to the problem after an

upgrade
> from XP to Vista, but.....
>
> I'm on a brand new laptop - several weeks old - with Vista Home Premium
> pre-installed. I've been using IE7 on it without a problem until today.
> Whenver I open IE7, I get an infinite number of windows opening - about

one
> per second. The only way to stop it is rebooting. I've tried some
> suggestions found on the web, none of which have solved the problem.
> Anti-virus and anti-spyware scans have come back clean although I'm

running
> some other programs to further check. Any suggestions are greatly
> appreciated.


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  #3 (permalink)  
Old 07-06-2007, 01:10 PM
Gistcheckin
Newsgroup Contributor
 
Posts: n/a
RE: Multiple windows open when you start Windows Internet Explorer 7

Try both of the following:
1) Start>Run>Type in iexplore.exe –extoff

Does the issue persist?

2) If it does persist, try browser reset - Tools>Internet Options>Advanced
Tab>Reset Button
--
Gistcheckin


"Jo" wrote:

> I've seen posts where people click on links in a web page and have multiple
> IE7 windows open and a KB article referring to the problem after an upgrade
> from XP to Vista, but.....
>
> I'm on a brand new laptop - several weeks old - with Vista Home Premium
> pre-installed. I've been using IE7 on it without a problem until today.
> Whenver I open IE7, I get an infinite number of windows opening - about one
> per second. The only way to stop it is rebooting. I've tried some
> suggestions found on the web, none of which have solved the problem.
> Anti-virus and anti-spyware scans have come back clean although I'm running
> some other programs to further check. Any suggestions are greatly
> appreciated.

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  #4 (permalink)  
Old 07-06-2007, 05:10 PM
Jo
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Posts: n/a
RE: Multiple windows open when you start Windows Internet Explorer

Thanks for all the responses. The problem did happen in safe mode as well.
I came up clean after deep scanning for viruses & spy/malware. I took the
suggestion of starting IE without add-ons first and it worked fine. Seems
to also have fixed the problem with Adobe Reader that started just before the
multi window problem - I installed Reader 8 and every time I'd open IE7 Adobe
would pop up a message that it "could not open the file" before I even tried
opening anything and when I did try would give me another message and not
open the file.

Thanks again for the help.

Jo
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  #5 (permalink)  
Old 07-06-2007, 05:42 PM
Gistcheckin
Newsgroup Contributor
 
Posts: n/a
RE: Multiple windows open when you start Windows Internet Explorer

Thanks for the info, Jo.

When you started without add-ons, did you re-enable them one by one to
determine the conflicting control?

In addition:
Look in C:\Windows\Downloaded Program Files
Click on View and select Details
Are there any listed as damaged or have a black shield with Yellow
Exclamation Mark in the middle? If so, right click on them and remove them.
Reboot your system.

--
Gistcheckin


"Jo" wrote:

> Thanks for all the responses. The problem did happen in safe mode as well.
> I came up clean after deep scanning for viruses & spy/malware. I took the
> suggestion of starting IE without add-ons first and it worked fine. Seems
> to also have fixed the problem with Adobe Reader that started just before the
> multi window problem - I installed Reader 8 and every time I'd open IE7 Adobe
> would pop up a message that it "could not open the file" before I even tried
> opening anything and when I did try would give me another message and not
> open the file.
>
> Thanks again for the help.
>
> Jo

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  #6 (permalink)  
Old 07-09-2007, 07:10 PM
Jo
Newsgroup Contributor
 
Posts: n/a
RE: Multiple windows open when you start Windows Internet Explorer

I haven't had the time to try to figure it out. As long as IE will open just
once now, I'm happy. I'll play with the rest when time allows. But thank
you for all your help. I did check the Downloaded Program Files as you
suggested - the only thing in there is the java runtime environment and there
are no messages or black icons showing.

"Gistcheckin" wrote:

> Thanks for the info, Jo.
>
> When you started without add-ons, did you re-enable them one by one to
> determine the conflicting control?
>
> In addition:
> Look in C:\Windows\Downloaded Program Files
> Click on View and select Details
> Are there any listed as damaged or have a black shield with Yellow
> Exclamation Mark in the middle? If so, right click on them and remove them.
> Reboot your system.
>
> --
> Gistcheckin
>
>
> "Jo" wrote:
>
> > Thanks for all the responses. The problem did happen in safe mode as well.
> > I came up clean after deep scanning for viruses & spy/malware. I took the
> > suggestion of starting IE without add-ons first and it worked fine. Seems
> > to also have fixed the problem with Adobe Reader that started just before the
> > multi window problem - I installed Reader 8 and every time I'd open IE7 Adobe
> > would pop up a message that it "could not open the file" before I even tried
> > opening anything and when I did try would give me another message and not
> > open the file.
> >
> > Thanks again for the help.
> >
> > Jo

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  #7 (permalink)  
Old 07-09-2007, 07:21 PM
Gistcheckin
Newsgroup Contributor
 
Posts: n/a
RE: Multiple windows open when you start Windows Internet Explorer

Thanks and good luck.
--
Gistcheckin


"Jo" wrote:

> I haven't had the time to try to figure it out. As long as IE will open just
> once now, I'm happy. I'll play with the rest when time allows. But thank
> you for all your help. I did check the Downloaded Program Files as you
> suggested - the only thing in there is the java runtime environment and there
> are no messages or black icons showing.
>
> "Gistcheckin" wrote:
>
> > Thanks for the info, Jo.
> >
> > When you started without add-ons, did you re-enable them one by one to
> > determine the conflicting control?
> >
> > In addition:
> > Look in C:\Windows\Downloaded Program Files
> > Click on View and select Details
> > Are there any listed as damaged or have a black shield with Yellow
> > Exclamation Mark in the middle? If so, right click on them and remove them.
> > Reboot your system.
> >
> > --
> > Gistcheckin
> >
> >
> > "Jo" wrote:
> >
> > > Thanks for all the responses. The problem did happen in safe mode as well.
> > > I came up clean after deep scanning for viruses & spy/malware. I took the
> > > suggestion of starting IE without add-ons first and it worked fine. Seems
> > > to also have fixed the problem with Adobe Reader that started just before the
> > > multi window problem - I installed Reader 8 and every time I'd open IE7 Adobe
> > > would pop up a message that it "could not open the file" before I even tried
> > > opening anything and when I did try would give me another message and not
> > > open the file.
> > >
> > > Thanks again for the help.
> > >
> > > Jo

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