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Old 06-16-2007, 08:41 PM
whitegloves
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Internet explorer 7 not starting using short cut or desktop icon

running win xphome
IE7
Had Norton Internet security 2007 on but have removed because I thought this
was part of the problem

The error I recieve when clicking icon:

Internet Explorer cannot display the webpage
Most likely causes:
You are not connected to the Internet.
The website is encountering problems.
There might be a typing error in the address.

What you can try:
Diagnose Connection Problems

More information

When I try and diagnose if I close the opened page my connection is
made...once i click the home page I am online and running....if I close and
try to re-open using the shorcut on task bar or icon on desktop it doesn't
connect....

I have scanned for malware, spyware, and Hijack issues,,,,have reinstalled
windows , uninstalled and reinstalled IE7 (by the way IE6 acts exactly the
same once Ie 7 is uninstalled) prior reinstall I cleared out all temp files
in windows as well as clearing all internet temp files. all cookies deleted,
and reset all options in internet options to default. I am at a loss....if I
try and use an online game that uses IE to access internet it doesn't work.
I am able to access internet when clicking some links in e-mails....and once
I am online...everything funcytions as if nothing is wrong....as soon as i
close that window..back to same problem...

any ideas would be appreciated.

Thanks, Brian

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Old 06-16-2007, 08:41 PM
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Old 06-17-2007, 06:10 PM
Rob w
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Posts: n/a
RE: Internet explorer 7 not starting using short cut or desktop icon

I have just successfully re-installed this update with many thanks to Joe at

http://itsvista.com

In short what I have done is uninstall KB933566 then disconnect my computer
from the internet
disable my anti-virus completely than re-installed KB933566
after restarting made sure my anti-virus was turned back on again then
reconnected to the internet
this seems to of solved the problem hope it works for you

"whitegloves" wrote:

> running win xphome
> IE7
> Had Norton Internet security 2007 on but have removed because I thought this
> was part of the problem
>
> The error I recieve when clicking icon:
>
> Internet Explorer cannot display the webpage
> Most likely causes:
> You are not connected to the Internet.
> The website is encountering problems.
> There might be a typing error in the address.
>
> What you can try:
> Diagnose Connection Problems
>
> More information
>
> When I try and diagnose if I close the opened page my connection is
> made...once i click the home page I am online and running....if I close and
> try to re-open using the shorcut on task bar or icon on desktop it doesn't
> connect....
>
> I have scanned for malware, spyware, and Hijack issues,,,,have reinstalled
> windows , uninstalled and reinstalled IE7 (by the way IE6 acts exactly the
> same once Ie 7 is uninstalled) prior reinstall I cleared out all temp files
> in windows as well as clearing all internet temp files. all cookies deleted,
> and reset all options in internet options to default. I am at a loss....if I
> try and use an online game that uses IE to access internet it doesn't work.
> I am able to access internet when clicking some links in e-mails....and once
> I am online...everything funcytions as if nothing is wrong....as soon as i
> close that window..back to same problem...
>
> any ideas would be appreciated.
>
> Thanks, Brian
>

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