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Old 06-15-2007, 01:01 PM
maeveo
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IE7 crashes during windows update

I have been using IE7 w/Windows XP with no problems. Last week tried to get
windows updates, IE crashes when the check computer screen comes up.
Tried reinstalling IE7 still doing the same thing. Uninstalled IE7 and
reinstalled IE6
still have the same thing.
Any ideas?
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Old 06-15-2007, 01:01 PM
  #2 (permalink)  
Old 06-15-2007, 01:21 PM
Paul S.
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RE: IE7 crashes during windows update

This worked for me . I was having the same problem. now it works great . Hope
it works for u!http://support.microsoft.com/?kbid=906602

"maeveo" wrote:

> I have been using IE7 w/Windows XP with no problems. Last week tried to get
> windows updates, IE crashes when the check computer screen comes up.
> Tried reinstalling IE7 still doing the same thing. Uninstalled IE7 and
> reinstalled IE6
> still have the same thing.
> Any ideas?

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  #3 (permalink)  
Old 06-15-2007, 01:41 PM
PA Bear
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Re: IE7 crashes during windows update

How to troubleshoot Windows Update, Microsoft Update, and Windows Server
Update Services installation issues:
http://support.microsoft.com/?kbid=906602

1. See the "Need more help? Tell us what problem you are having" section of
http://support.microsoft.com/?scid=ph;en-us;6527

2. You cannot install some updates or programs
http://support.microsoft.com/default...b;en-us;822798

3a. Check Windowsupdate.log (%windir%\Windowsupdate.log) for errors
associated with the download/install.

How to read the Windowsupdate.log file
http://support.microsoft.com/kb/902093

3b. Compare errors to those listed here:
http://inetexplorer.mvps.org/archive...date_codes.htm and/or go to
http://windowsupdate.microsoft.com > click on Help and Support link in left
pane > Solve problems on your own.

4. Windows Update Checklist:
http://www3.telus.net/dandemar/updtcl.htm

5. Windows Update-specific newsgroup:
news://msnews.microsoft.com/mi*croso....windowsupdate

Archive of Windows Update newsgroup:
http://groups-beta.google.com/group/....windowsupdate
--
~Robear Dyer (PA Bear)
MS MVP-Windows (IE, OE, Security, Shell/User)
AumHa VSOP & Admin; DTS-L.org

maeveo wrote:
> I have been using IE7 w/Windows XP with no problems. Last week tried to
> get
> windows updates, IE crashes when the check computer screen comes up.
> Tried reinstalling IE7 still doing the same thing. Uninstalled IE7 and
> reinstalled IE6
> still have the same thing.
> Any ideas?


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