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  #1 (permalink)  
Old 05-27-2007, 12:30 PM
Bob Mixon
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IE7 Crash on Vista

Greetings all,

I am running IE7 on Vista; ships with it.

It has been working just fine for the last couple of months and now, all
of a sudden I get an error when I run it. The error is as follows:

"Runtime error!
Program: C:\Program Files\Internet Explorer\iexplorer.exe
This application has requested the runtime to terminate it in an unusual
way.
Please contact the application's support team for more information."

I thought I would try and reinstall it, but I can't get a download.
When I go to the Microsoft IE7 website, it tells me I already have it
and doesn't give me a link to download it... ! ~arg~

Any recommendations?

Bob Mixon
Microsoft SharePoint (MOSS) MVP
http://www.BobMixon.com
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Old 05-27-2007, 12:30 PM
  #2 (permalink)  
Old 05-27-2007, 01:10 PM
PA Bear
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Posts: n/a
Re: IE7 Crash on Vista

Does this behavior persist if you start IE7 in No Add-ons mode? To start
IE7 in No Add-ons mode:

1. Right-click on the blue IE desktop icon and select Start without Add-ons;

2. Start > (All) Programs > Accessories > System Tools > Internet Explorer
(No add-ons).

More:

Troubleshooting and Internet Explorer’s (No Add-ons) Mode:
http://blogs.msdn.com/ie/archive/2006/07/25/678113.aspx

Does the problem persist if you Reset IE7 Settings (RIES)?
http://support.microsoft.com/kb/923737 <= Read before using!
--
~Robear Dyer (PA Bear)
MS MVP-Windows (IE, OE, Security, Shell/User)
AumHa VSOP & Admin; DTS-L.org

Bob Mixon wrote:
> Greetings all,
>
> I am running IE7 on Vista; ships with it.
>
> It has been working just fine for the last couple of months and now, all
> of a sudden I get an error when I run it. The error is as follows:
>
> "Runtime error!
> Program: C:\Program Files\Internet Explorer\iexplorer.exe
> This application has requested the runtime to terminate it in an unusual
> way.
> Please contact the application's support team for more information."
>
> I thought I would try and reinstall it, but I can't get a download.
> When I go to the Microsoft IE7 website, it tells me I already have it
> and doesn't give me a link to download it... ! ~arg~
>
> Any recommendations?
>
> Bob Mixon
> Microsoft SharePoint (MOSS) MVP
> http://www.BobMixon.com


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  #3 (permalink)  
Old 05-27-2007, 03:10 PM
Gistcheckin
Newsgroup Contributor
 
Posts: n/a
Re: IE7 Crash on Vista

I don't believe with Vista you are able to uninstall IE7.

Look in Event Viewer>System for Errors or Application Popup Error. Right
click and select properties which will open an Error Properties Window. You
will see the Event ID # as well as a link to a support page which should
advise a resolution.

How to troubleshoot Internet Explorer 7 issues in Windows Vista
http://support.microsoft.com/kb/936215

How to repair the operating system and how to restore the operating system
configuration to an earlier point in time in Windows Vista
http://support.microsoft.com/kb/936212/

--
Gistcheckin


"PA Bear" wrote:

> Does this behavior persist if you start IE7 in No Add-ons mode? To start
> IE7 in No Add-ons mode:
>
> 1. Right-click on the blue IE desktop icon and select Start without Add-ons;
>
> 2. Start > (All) Programs > Accessories > System Tools > Internet Explorer
> (No add-ons).
>
> More:
>
> Troubleshooting and Internet Explorer’s (No Add-ons) Mode:
> http://blogs.msdn.com/ie/archive/2006/07/25/678113.aspx
>
> Does the problem persist if you Reset IE7 Settings (RIES)?
> http://support.microsoft.com/kb/923737 <= Read before using!
> --
> ~Robear Dyer (PA Bear)
> MS MVP-Windows (IE, OE, Security, Shell/User)
> AumHa VSOP & Admin; DTS-L.org
>
> Bob Mixon wrote:
> > Greetings all,
> >
> > I am running IE7 on Vista; ships with it.
> >
> > It has been working just fine for the last couple of months and now, all
> > of a sudden I get an error when I run it. The error is as follows:
> >
> > "Runtime error!
> > Program: C:\Program Files\Internet Explorer\iexplorer.exe
> > This application has requested the runtime to terminate it in an unusual
> > way.
> > Please contact the application's support team for more information."
> >
> > I thought I would try and reinstall it, but I can't get a download.
> > When I go to the Microsoft IE7 website, it tells me I already have it
> > and doesn't give me a link to download it... ! ~arg~
> >
> > Any recommendations?
> >
> > Bob Mixon
> > Microsoft SharePoint (MOSS) MVP
> > http://www.BobMixon.com

>
>

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  #4 (permalink)  
Old 05-28-2007, 12:10 AM
Bob Mixon
Newsgroup Contributor
 
Posts: n/a
Re: IE7 Crash on Vista

Robear,

Thank you for the tips, I will try them out and let you know the results...

Bob Mixon
Microsoft SharePoint (MOSS) MVP
http://www.BobMixon.com

PA Bear wrote:
> Does this behavior persist if you start IE7 in No Add-ons mode? To
> start IE7 in No Add-ons mode:
>
> 1. Right-click on the blue IE desktop icon and select Start without
> Add-ons;
>
> 2. Start > (All) Programs > Accessories > System Tools > Internet
> Explorer (No add-ons).
>
> More:
>
> Troubleshooting and Internet Explorer’s (No Add-ons) Mode:
> http://blogs.msdn.com/ie/archive/2006/07/25/678113.aspx
>
> Does the problem persist if you Reset IE7 Settings (RIES)?
> http://support.microsoft.com/kb/923737 <= Read before using!

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  #5 (permalink)  
Old 05-28-2007, 12:10 AM
Bob Mixon
Newsgroup Contributor
 
Posts: n/a
Re: IE7 Crash on Vista

Gistcheckin,

I will also try these suggestions. Thank you for the quick response. I
like Vista but it does still have a few problems. :)


Sincerely,

Bob Mixon
Microsoft SharePoint (MOSS) MVP
http://www.BobMixon.com


Gistcheckin wrote:
> I don't believe with Vista you are able to uninstall IE7.
>
> Look in Event Viewer>System for Errors or Application Popup Error. Right
> click and select properties which will open an Error Properties Window. You
> will see the Event ID # as well as a link to a support page which should
> advise a resolution.
>
> How to troubleshoot Internet Explorer 7 issues in Windows Vista
> http://support.microsoft.com/kb/936215
>
> How to repair the operating system and how to restore the operating system
> configuration to an earlier point in time in Windows Vista
> http://support.microsoft.com/kb/936212/
>

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  #6 (permalink)  
Old 05-28-2007, 06:30 PM
bob mixon
Newsgroup Contributor
 
Posts: n/a
Re: IE7 Crash on Vista

Hello PA,

If I right-click on the IE icon and chose "Run as Administrator" it works.
Now, can anyone tell me how to make it run as an Administrator all the time?

Sincerely,

Bob Mixon
Microsoft SharePoint (MOSS) MVP
http://www.BobMixon.com

> Does this behavior persist if you start IE7 in No Add-ons mode? To
> start IE7 in No Add-ons mode:
>
> 1. Right-click on the blue IE desktop icon and select Start without
> Add-ons;
>
> 2. Start > (All) Programs > Accessories > System Tools > Internet
> Explorer (No add-ons).
>
> More:
>
> Troubleshooting and Internet Explorer’s (No Add-ons) Mode:
> http://blogs.msdn.com/ie/archive/2006/07/25/678113.aspx
>
> Does the problem persist if you Reset IE7 Settings (RIES)?
> http://support.microsoft.com/kb/923737 <= Read before using!
>
> Bob Mixon wrote:
>
>> Greetings all,
>>
>> I am running IE7 on Vista; ships with it.
>>
>> It has been working just fine for the last couple of months and now,
>> all of a sudden I get an error when I run it. The error is as
>> follows:
>>
>> "Runtime error!
>> Program: C:\Program Files\Internet Explorer\iexplorer.exe
>> This application has requested the runtime to terminate it in an
>> unusual
>> way.
>> Please contact the application's support team for more information."
>> I thought I would try and reinstall it, but I can't get a download.
>> When I go to the Microsoft IE7 website, it tells me I already have it
>> and doesn't give me a link to download it... ! ~arg~
>>
>> Any recommendations?
>>
>> Bob Mixon
>> Microsoft SharePoint (MOSS) MVP
>> http://www.BobMixon.com



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  #7 (permalink)  
Old 05-29-2007, 12:10 PM
PA Bear
Newsgroup Contributor
 
Posts: n/a
Re: IE7 Crash on Vista

Is a Norton or McAfee application installed? Third-party firewall?

Are you saying that starting IE7 in No Add-ons mode and/or RIES didn't help?

I don't think you /want/ to run as Admin 24/7, Bob. Sounds like a UAC
problem to me. I suggest posting in Vista.General about the problem(s),
citing your thread here.

Good luck.
--
~PA Bear


bob mixon wrote:
> If I right-click on the IE icon and chose "Run as Administrator" it works.
> Now, can anyone tell me how to make it run as an Administrator all the
> time?
>
> Sincerely,
>
> Bob Mixon
> Microsoft SharePoint (MOSS) MVP
> http://www.BobMixon.com
>
>> Does this behavior persist if you start IE7 in No Add-ons mode? To
>> start IE7 in No Add-ons mode:
>>
>> 1. Right-click on the blue IE desktop icon and select Start without
>> Add-ons;
>>
>> 2. Start > (All) Programs > Accessories > System Tools > Internet
>> Explorer (No add-ons).
>>
>> More:
>>
>> Troubleshooting and Internet Explorer’s (No Add-ons) Mode:
>> http://blogs.msdn.com/ie/archive/2006/07/25/678113.aspx
>>
>> Does the problem persist if you Reset IE7 Settings (RIES)?
>> http://support.microsoft.com/kb/923737 <= Read before using!
>>
>> Bob Mixon wrote:
>>
>>> Greetings all,
>>>
>>> I am running IE7 on Vista; ships with it.
>>>
>>> It has been working just fine for the last couple of months and now,
>>> all of a sudden I get an error when I run it. The error is as
>>> follows:
>>>
>>> "Runtime error!
>>> Program: C:\Program Files\Internet Explorer\iexplorer.exe
>>> This application has requested the runtime to terminate it in an
>>> unusual
>>> way.
>>> Please contact the application's support team for more information."
>>> I thought I would try and reinstall it, but I can't get a download.
>>> When I go to the Microsoft IE7 website, it tells me I already have it
>>> and doesn't give me a link to download it... ! ~arg~
>>>
>>> Any recommendations?
>>>
>>> Bob Mixon
>>> Microsoft SharePoint (MOSS) MVP
>>> http://www.BobMixon.com


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