My boss has a problem that appears to be in IE with an internet address
having a menu bar, but when she looks at the options, not all of the options
are visible (or allowable). She can go to my computer and all options are
visible and allowable. I have checked all of the IE options that I can find,
but cannot find something to resolve this issue. Is there something in IE or
Windows that would limit the menu options in an internet application? I have
gone to her PC and signed on as myself. Sure enough, the menu options are
limited. So, something on her computer or IE is not set correctly, but I
can't find it. Any suggestions??

If this web site is on the public internet, you have a question for the
web site's technical support. Without knowing what version of Windows
she has, what version of Internet Explorer, the URL and the particular
controls involved, my guess would be that scripting has been disabled,
possibly by protective software installed on the computer or by the company.

---
Leonard Grey
Errare humanum est

afortn wrote:
> My boss has a problem that appears to be in IE with an internet address
> having a menu bar, but when she looks at the options, not all of the options
> are visible (or allowable). She can go to my computer and all options are
> visible and allowable. I have checked all of the IE options that I can find,
> but cannot find something to resolve this issue. Is there something in IE or
> Windows that would limit the menu options in an internet application? I have
> gone to her PC and signed on as myself. Sure enough, the menu options are
> limited. So, something on her computer or IE is not set correctly, but I
> can't find it. Any suggestions??

Windows version? IE version?

Please see this page http://dts-l.org/goodpost.htm then post back to this
thread with the information we'd need to be able to assist you properly.
--
~Robear Dyer (PA Bear)
MS MVP-Windows (IE, OE, Security, Shell/User)
AumHa VSOP & Admin; DTS-L.org

afortn wrote:
> My boss has a problem that appears to be in IE with an internet address
> having a menu bar, but when she looks at the options, not all of the
> options
> are visible (or allowable). She can go to my computer and all options are
> visible and allowable. I have checked all of the IE options that I can
> find, but cannot find something to resolve this issue. Is there something
> in IE or Windows that would limit the menu options in an internet
> application? I have gone to her PC and signed on as myself. Sure enough,
> the menu options are limited. So, something on her computer or IE is not
> set correctly, but I can't find it. Any suggestions??

We are using Windows XP. Until Thursday, she was using IE 6 SP2 (we both
were). On Thursday, I upgraded both her computer and mine to IE 7. This did
not solve the problem. She still cannot see all options, but I can. As it
turns out, she has told me that it is not just on this one website. She has
the same problem with several different websites. So, it leads me to believe
there is something not right on her system, but I cannot locate any
difference in the setup of her IE and mine. Is there a Windows XP setting
that would limit her ability to see all menu options within an Internet
application?

"PA Bear" wrote:

> Windows version? IE version?
>
> Please see this page http://dts-l.org/goodpost.htm then post back to this
> thread with the information we'd need to be able to assist you properly.
> --
> ~Robear Dyer (PA Bear)
> MS MVP-Windows (IE, OE, Security, Shell/User)
> AumHa VSOP & Admin; DTS-L.org
>
> afortn wrote:
> > My boss has a problem that appears to be in IE with an internet address
> > having a menu bar, but when she looks at the options, not all of the
> > options
> > are visible (or allowable). She can go to my computer and all options are
> > visible and allowable. I have checked all of the IE options that I can
> > find, but cannot find something to resolve this issue. Is there something
> > in IE or Windows that would limit the menu options in an internet
> > application? I have gone to her PC and signed on as myself. Sure enough,
> > the menu options are limited. So, something on her computer or IE is not
> > set correctly, but I can't find it. Any suggestions??
>
>

Upgrading in hopes of fixing an existing problem is seldom a good idea.

Please site a few of the websites in question.
--
~PA Bear

afortn wrote:
> We are using Windows XP. Until Thursday, she was using IE 6 SP2 (we both
> were). On Thursday, I upgraded both her computer and mine to IE 7. This
> did not solve the problem. She still cannot see all options, but I can.
> As it turns out, she has told me that it is not just on this one website.
> She has the same problem with several different websites. So, it leads me
> to believe there is something not right on her system, but I cannot locate
> any difference in the setup of her IE and mine. Is there a Windows XP
> setting that would limit her ability to see all menu options within an
> Internet application?
>
> "PA Bear" wrote:
>
>> Windows version? IE version?
>>
>> Please see this page http://dts-l.org/goodpost.htm then post back to this
>> thread with the information we'd need to be able to assist you properly.
>> --
>> ~Robear Dyer (PA Bear)
>> MS MVP-Windows (IE, OE, Security, Shell/User)
>> AumHa VSOP & Admin; DTS-L.org
>>
>> afortn wrote:
>>> My boss has a problem that appears to be in IE with an internet address
>>> having a menu bar, but when she looks at the options, not all of the
>>> options
>>> are visible (or allowable). She can go to my computer and all options
>>> are
>>> visible and allowable. I have checked all of the IE options that I can
>>> find, but cannot find something to resolve this issue. Is there
>>> something
>>> in IE or Windows that would limit the menu options in an internet
>>> application? I have gone to her PC and signed on as myself. Sure
>>> enough,
>>> the menu options are limited. So, something on her computer or IE is
>>> not
>>> set correctly, but I can't find it. Any suggestions??

I understand about upgrading, but I was actually hoping that some setting
would get reset when I installed the new version. It didn't happen, but it
didn't hurt anything either.

Unfortunately, the websites that seem to be causing the issue are secured
websites, so even if I gave you the site address, you wouldn't be able to get
through the security screens to get to the areas we are seeing. That's why
it's so difficult to describe the problem and get much assistance. I was
just hoping someone could point me to a setting that could be causing the
problem.

If there is such a setting you can think of, please let me know. Thanks!!



"PA Bear" wrote:

> Upgrading in hopes of fixing an existing problem is seldom a good idea.
>
> Please site a few of the websites in question.
> --
> ~PA Bear
>
> afortn wrote:
> > We are using Windows XP. Until Thursday, she was using IE 6 SP2 (we both
> > were). On Thursday, I upgraded both her computer and mine to IE 7. This
> > did not solve the problem. She still cannot see all options, but I can.
> > As it turns out, she has told me that it is not just on this one website.
> > She has the same problem with several different websites. So, it leads me
> > to believe there is something not right on her system, but I cannot locate
> > any difference in the setup of her IE and mine. Is there a Windows XP
> > setting that would limit her ability to see all menu options within an
> > Internet application?
> >
> > "PA Bear" wrote:
> >
> >> Windows version? IE version?
> >>
> >> Please see this page http://dts-l.org/goodpost.htm then post back to this
> >> thread with the information we'd need to be able to assist you properly.
> >> --
> >> ~Robear Dyer (PA Bear)
> >> MS MVP-Windows (IE, OE, Security, Shell/User)
> >> AumHa VSOP & Admin; DTS-L.org
> >>
> >> afortn wrote:
> >>> My boss has a problem that appears to be in IE with an internet address
> >>> having a menu bar, but when she looks at the options, not all of the
> >>> options
> >>> are visible (or allowable). She can go to my computer and all options
> >>> are
> >>> visible and allowable. I have checked all of the IE options that I can
> >>> find, but cannot find something to resolve this issue. Is there
> >>> something
> >>> in IE or Windows that would limit the menu options in an internet
> >>> application? I have gone to her PC and signed on as myself. Sure
> >>> enough,
> >>> the menu options are limited. So, something on her computer or IE is
> >>> not
> >>> set correctly, but I can't find it. Any suggestions??
>
>

Does this behavior persist if you start IE7 in No Add-ons mode? To start
IE7 in No Add-ons mode:

1. Right-click on the blue IE desktop icon and select Start without Add-ons;

2. Start > (All) Programs > Accessories > System Tools > Internet Explorer
(No add-ons).

More:

Troubleshooting and Internet Explorer’s (No Add-ons) Mode:
http://blogs.msdn.com/ie/archive/2006/07/25/678113.aspx

Does the problem persist if you Reset IE7 Settings (RIES)?
http://support.microsoft.com/kb/923737 <= Read before using!

Troubleshooting Secure Sites
http://support.microsoft.com/kb/870700
http://support.microsoft.com/kb/813444

Sandi's Secure Sites Page
http://inetexplorer.mvps.org/ie_2.html
--
~PA Bear

afortn wrote:
> I understand about upgrading, but I was actually hoping that some setting
> would get reset when I installed the new version. It didn't happen, but
> it
> didn't hurt anything either.
>
> Unfortunately, the websites that seem to be causing the issue are secured
> websites, so even if I gave you the site address, you wouldn't be able to
> get through the security screens to get to the areas we are seeing.
> That's
> why it's so difficult to describe the problem and get much assistance. I
> was just hoping someone could point me to a setting that could be causing
> the problem.
>
> If there is such a setting you can think of, please let me know. Thanks!!
>
>
>
> "PA Bear" wrote:
>
>> Upgrading in hopes of fixing an existing problem is seldom a good idea.
>>
>> Please site a few of the websites in question.
>> --
>> ~PA Bear
>>
>> afortn wrote:
>>> We are using Windows XP. Until Thursday, she was using IE 6 SP2 (we
>>> both
>>> were). On Thursday, I upgraded both her computer and mine to IE 7.
>>> This
>>> did not solve the problem. She still cannot see all options, but I can.
>>> As it turns out, she has told me that it is not just on this one
>>> website.
>>> She has the same problem with several different websites. So, it leads
>>> me
>>> to believe there is something not right on her system, but I cannot
>>> locate
>>> any difference in the setup of her IE and mine. Is there a Windows XP
>>> setting that would limit her ability to see all menu options within an
>>> Internet application?
>>>
>>> "PA Bear" wrote:
>>>
>>>> Windows version? IE version?
>>>>
>>>> Please see this page http://dts-l.org/goodpost.htm then post back to
>>>> this
>>>> thread with the information we'd need to be able to assist you
>>>> properly.
>>>> --
>>>> ~Robear Dyer (PA Bear)
>>>> MS MVP-Windows (IE, OE, Security, Shell/User)
>>>> AumHa VSOP & Admin; DTS-L.org
>>>>
>>>> afortn wrote:
>>>>> My boss has a problem that appears to be in IE with an internet
>>>>> address
>>>>> having a menu bar, but when she looks at the options, not all of the
>>>>> options
>>>>> are visible (or allowable). She can go to my computer and all options
>>>>> are
>>>>> visible and allowable. I have checked all of the IE options that I
>>>>> can
>>>>> find, but cannot find something to resolve this issue. Is there
>>>>> something
>>>>> in IE or Windows that would limit the menu options in an internet
>>>>> application? I have gone to her PC and signed on as myself. Sure
>>>>> enough,
>>>>> the menu options are limited. So, something on her computer or IE is
>>>>> not
>>>>> set correctly, but I can't find it. Any suggestions??