(cross-post added to IE NG)
"DCL" <DCL@discussions.microsoft.com> wrote in message
news:917EED85-357C-451A-B9BB-60DD9E269566@microsoft.com
....
> Every time I close IE7 I get an error saying: "The instruction at 0x43666454
> referenced at 0x00000148 could not be read."

Interpreting the crash "address" as ASCII yields: CfdT
It could be a coincidence but I suspect it represents stack corruption.
Depending on the byte order it was stored by it may be seen
as a permutation of those letters elsewhere in a dump. Etc.

Usually we guess that this is a symptom of interference by third-party
programs and with IE7 suggest that you try running first with No Add-ons
e.g. Run... iexplore.exe -nohome -extoff and see if closing that
causes the symptom. Then try being selective about which Add-ons
you leave enabled in order to figure out which one might be the problem
cause. Etc.


Good luck

Robert Aldwinckle
---


> Seven, I appreciate your response. Changing to the Windows Update did work,
> and the download and installation of updates went fine. I did a response to
> you and Robin day before yesterday, but when I posted it, I got one of those
> lovely screens saying that the webpage could not be displayed, which
> apparently shot my response right out the back door into never-land as I
> could not recover it. I have not had a chance to try it again until now.
> Anyway, thank you again for the help. Please keep reading as I have another
> quirk below...
>
> Robin, Thank you also for responding, and I will add more information now,
> as I would like to go back to WU if possible, and I have a secondary thing
> going on also that I will add here, in case it has anything to do with the WU
> problem, and fixing it also will go a long ways towards lowering my current
> frustration level.
>
> I am using a Dell 6000 laptop running Xp SP2 with IE7. I use Norton AV
> (Systemworks), Zonealarm free, Windows Defender, and Spybot. I have Windows
> Firewall shut off. I regularly use MU, and keep all the rest up to date
> reasonably frequently also. I check for spyware frequently, and run NAV
> occasionally. I have done all (repeatedly) since these little difficulties
> started, cleaning the tracking cookies out, but not finding any viruses.
>
> In the beginning I tried several of the suggestions posted here, including
> deleting the IE7 temp files and browsing history. I downloaded the
> WindowsUpdateAgent30-x86.exe file and tried installing it, but kept getting
> an error saying: "Install failed. Error 0x80070020." So, I did a little
> research on that and tried turning off all of the spyware and anti-virus
> programs, re-downloading it, and reinstalling it. Same error. So, I then
> tried using the "/wuforce" option. Same error. I probably tried other thing
> suggested here also, but these are the high points that I can recall, since
> it is all pretty much running together in my brain at this point:) As noted
> above, switching to Windows Update did allow me to get updates.
>
> Now for the other quirk that may or may not be associated with this, but
> started at the same time. Every time I close IE7 I get an error saying: "The
> instruction at 0x43666454 referenced at 0x00000148 could not be read." I
> click OK to terminate the program and it goes away. If I have two instances
> of IE7 running at the same time (not two tabs) I can close one of them
> without the error. IE7 seems to work fine other than this.
>
> This response ran a little long, but hopefully it will help figure out what
> is going on.
>
> Thanks in advance for any thoughts towards this.
>
> "Seven13054" wrote:
>
>> Go to the Microsoft Update Screen. Click on "Change Settings" on the left.
>> On the next screen, click on "Disable MS Update and let me use Windows
>> update only"
>> at the bottom of the screen. I also have set my updates on manual rather
>> than automatic, to prevent future automatic hangups.
>>
>> "Robin Walker [MVP]" wrote:
>>
>> > DCL <DCL@discussions.microsoft.com> wrote:
>> >
>> > > I have tried most if not all of the suggestions in this forum and
>> > > still cannot get MS update to work on my Dell laptop.
>> >
>> > Much fuller detail is required to offer any help to you.
>> > What version of Windows is this?
>> > Exactly what symptoms are seen when MS Update does not work?
>> > Give the precise text of any error messages.
>> >
>> > > As for the laptop, I have tried accessing Windows Update (v4) from a
>> > > favorite link I still had, but I get redirected to MS Update v6 every
>> > > time.
>> >
>> > The old v4 will be of no help to you.
>> >
>> > --
>> > Robin Walker [MVP Networking]
>> > rdhw@cam.ac.uk
>> >
>> >
>> >

Robin and Robert, Thank you, thank you. Disabling the addons in the manner
you noted did fix the error when closing IE7. I am not sure what was
disabled, because when I go into Tools>Manage Addons now I do not see
anything disabled that I had not already disabled, and so far the ones I
normally use seem to work.

Robin, after fixing the IE7 closing error and following your method, I
installed KB927891-v3-x86-ENU.exe which appeared to install fine. Next I
followed your examples for installing the MU update. This did not work. I
still get the same error. I did not try installing it via safe mode yet, but
will give it a try tonight after work. I will let you know how that goes.

Again, thank you both for your time. I relish not having that error box show
up every time I close IE7 !

"Robert Aldwinckle" wrote:

> (cross-post added to IE NG)
> "DCL" <DCL@discussions.microsoft.com> wrote in message
> news:917EED85-357C-451A-B9BB-60DD9E269566@microsoft.com
> ....
> > Every time I close IE7 I get an error saying: "The instruction at 0x43666454
> > referenced at 0x00000148 could not be read."
>
> Interpreting the crash "address" as ASCII yields: CfdT
> It could be a coincidence but I suspect it represents stack corruption.
> Depending on the byte order it was stored by it may be seen
> as a permutation of those letters elsewhere in a dump. Etc.
>
> Usually we guess that this is a symptom of interference by third-party
> programs and with IE7 suggest that you try running first with No Add-ons
> e.g. Run... iexplore.exe -nohome -extoff and see if closing that
> causes the symptom. Then try being selective about which Add-ons
> you leave enabled in order to figure out which one might be the problem
> cause. Etc.
>
> Good luck
>
> Robert Aldwinckle

Okay, well after submitting the last post I closed IE7... and got the closing
error again. After some trial and error, it appears it is coming from
Roboform, after I use the fill forms to sign in here. As noted previously,
even though I disabled addons via run, the ones I normally use still appeared
to be active including Roboform. Now, I have disabled them via IE7's
tools>manage addons, and for the moment I am not getting the closing error.
What is interesting is that the Roboform fill still is working, and I use it
to sign in.

I guess I will see what happens after I post this message...

"DCL" wrote:

> Robin and Robert, Thank you, thank you. Disabling the addons in the manner
> you noted did fix the error when closing IE7. I am not sure what was
> disabled, because when I go into Tools>Manage Addons now I do not see
> anything disabled that I had not already disabled, and so far the ones I
> normally use seem to work.
>
> Robin, after fixing the IE7 closing error and following your method, I
> installed KB927891-v3-x86-ENU.exe which appeared to install fine. Next I
> followed your examples for installing the MU update. This did not work. I
> still get the same error. I did not try installing it via safe mode yet, but
> will give it a try tonight after work. I will let you know how that goes.
>
> Again, thank you both for your time. I relish not having that error box show
> up every time I close IE7 !
>
> "Robert Aldwinckle" wrote:
>
> > (cross-post added to IE NG)
> > "DCL" <DCL@discussions.microsoft.com> wrote in message
> > news:917EED85-357C-451A-B9BB-60DD9E269566@microsoft.com
> > ....
> > > Every time I close IE7 I get an error saying: "The instruction at 0x43666454
> > > referenced at 0x00000148 could not be read."
> >
> > Interpreting the crash "address" as ASCII yields: CfdT
> > It could be a coincidence but I suspect it represents stack corruption.
> > Depending on the byte order it was stored by it may be seen
> > as a permutation of those letters elsewhere in a dump. Etc.
> >
> > Usually we guess that this is a symptom of interference by third-party
> > programs and with IE7 suggest that you try running first with No Add-ons
> > e.g. Run... iexplore.exe -nohome -extoff and see if closing that
> > causes the symptom. Then try being selective about which Add-ons
> > you leave enabled in order to figure out which one might be the problem
> > cause. Etc.
> >
> > Good luck
> >
> > Robert Aldwinckle

Nope, even though the closing error went away again even after signing in, it
came back yet again when I posted the last message, and all the Roboforn
addons are still showing disabled. What is it about posting a message that
would change thngs?

"DCL" wrote:

> Okay, well after submitting the last post I closed IE7... and got the closing
> error again. After some trial and error, it appears it is coming from
> Roboform, after I use the fill forms to sign in here. As noted previously,
> even though I disabled addons via run, the ones I normally use still appeared
> to be active including Roboform. Now, I have disabled them via IE7's
> tools>manage addons, and for the moment I am not getting the closing error.
> What is interesting is that the Roboform fill still is working, and I use it
> to sign in.
>
> I guess I will see what happens after I post this message...
>
> "DCL" wrote:
>
> > Robin and Robert, Thank you, thank you. Disabling the addons in the manner
> > you noted did fix the error when closing IE7. I am not sure what was
> > disabled, because when I go into Tools>Manage Addons now I do not see
> > anything disabled that I had not already disabled, and so far the ones I
> > normally use seem to work.
> >
> > Robin, after fixing the IE7 closing error and following your method, I
> > installed KB927891-v3-x86-ENU.exe which appeared to install fine. Next I
> > followed your examples for installing the MU update. This did not work. I
> > still get the same error. I did not try installing it via safe mode yet, but
> > will give it a try tonight after work. I will let you know how that goes.
> >
> > Again, thank you both for your time. I relish not having that error box show
> > up every time I close IE7 !
> >
> > "Robert Aldwinckle" wrote:
> >
> > > (cross-post added to IE NG)
> > > "DCL" <DCL@discussions.microsoft.com> wrote in message
> > > news:917EED85-357C-451A-B9BB-60DD9E269566@microsoft.com
> > > ....
> > > > Every time I close IE7 I get an error saying: "The instruction at 0x43666454
> > > > referenced at 0x00000148 could not be read."
> > >
> > > Interpreting the crash "address" as ASCII yields: CfdT
> > > It could be a coincidence but I suspect it represents stack corruption.
> > > Depending on the byte order it was stored by it may be seen
> > > as a permutation of those letters elsewhere in a dump. Etc.
> > >
> > > Usually we guess that this is a symptom of interference by third-party
> > > programs and with IE7 suggest that you try running first with No Add-ons
> > > e.g. Run... iexplore.exe -nohome -extoff and see if closing that
> > > causes the symptom. Then try being selective about which Add-ons
> > > you leave enabled in order to figure out which one might be the problem
> > > cause. Etc.
> > >
> > > Good luck
> > >
> > > Robert Aldwinckle

DCL <DCL@discussions.microsoft.com> wrote:

> Nope, even though the closing error went away again even after
> signing in, it came back yet again when I posted the last message,
> and all the Roboforn addons are still showing disabled. What is it
> about posting a message that would change thngs?

Maybe Roboform is not actually the culprit - try disabling some of the other
add-ons.

When you disable/enable add-ons, this does not actually take effect until
the next time you close and re-launch IE.

--
Robin Walker [MVP Networking]
rdhw@cam.ac.uk

Robin, I finally had time to try installing the Windowsupdate agent via Safe
Mode. I almost thought it was going to work, until I received the following
error:

Install failed. Error 0x8007043C

According ot another post in this forum, it means:

"ERROR_NOT_SAFEBOOT_SERVICE. Translation: You need a service which is not
available in safe mode."

Also, I tried disabling all of the non-Microsoft addons, but still got the
memory error when closing IE7. What happens if I disable all of the addons
listed in IE7 ? I do not want to kill it and have to reinstall it if I
disable something that is required, though I am starting to wonder if that
may end up being what needs to be done anyway.

Thanks again.


"Robin Walker [MVP]" wrote:

> DCL <DCL@discussions.microsoft.com> wrote:
>
> > Nope, even though the closing error went away again even after
> > signing in, it came back yet again when I posted the last message,
> > and all the Roboforn addons are still showing disabled. What is it
> > about posting a message that would change thngs?
>
> Maybe Roboform is not actually the culprit - try disabling some of the other
> add-ons.
>
> When you disable/enable add-ons, this does not actually take effect until
> the next time you close and re-launch IE.
>
> --
> Robin Walker [MVP Networking]
> rdhw@cam.ac.uk
>
>
>

DCL <DCL@discussions.microsoft.com> wrote:

> Robin, I finally had time to try installing the Windowsupdate agent
> via Safe Mode. I almost thought it was going to work, until I
> received the following error:
>
> Install failed. Error 0x8007043C
> According ot another post in this forum, it means:
> "ERROR_NOT_SAFEBOOT_SERVICE. Translation: You need a service which
> is not available in safe mode."

OK, so you will have to install it in normal mode. Before doing it, try
executing

net stop wuauserv

at a command prompt window, then run the UpdateAgent installer.

> Also, I tried disabling all of the non-Microsoft addons, but still
> got the memory error when closing IE7. What happens if I disable all
> of the addons listed in IE7 ? I do not want to kill it and have to
> reinstall it if I disable something that is required, though I am
> starting to wonder if that may end up being what needs to be done
> anyway.

See <http://support.microsoft.com/kb/923737/> to reset IE7 settings to
defaults. This will disable add-ons, which you can re-instate one by one to
check whether the problem re-appears.

If the problem with IE7 persists, there might be something wrong with your
PC installation beyond the remit of the Windows Update support forum. You
might try some standard fixes such as running

sfc /scannow

and have your Windows installation CD handy.

--
Robin Walker [MVP Networking]
rdhw@cam.ac.uk

"Robin Walker [MVP]" wrote:

> See <http://support.microsoft.com/kb/923737/> to reset IE7 settings to
> defaults. This will disable add-ons, which you can re-instate one by one to
> check whether the problem re-appears.

Robin, I followed your last suggestion on the IE7 closing issue, and so far
it seems to have worked. I will know for sure after I post this message and
close IE. If it works, I will compare which addons are disabled now and
before doing the reset, and then enable the ones I use individually until the
problem comes back.

I will try your last suggestion on installing the Windowsupdate agent
tomorrow night if I have time.

I appreciate the way you have hung in there with me, and the many others I
see you helping on the forum.

Well, that was a quick let down. After posting the last message, I closed
IE7 and once again received the closing error.

What is the sfc/scannow that you referred to in your last post?

DCL <DCL@discussions.microsoft.com> wrote:

> Well, that was a quick let down. After posting the last message, I
> closed IE7 and once again received the closing error.
>
> What is the sfc/scannow that you referred to in your last post?

Open a command prompt window and type the command:

sfc /scannow

Have your XP installation CD ready. This command re-instates any missing XP
files.

If you are using XP, you can also try uninstalling IE7 (in control panel Add
or Remove Programs) and then download and install a fresh copy.

--
Robin Walker [MVP Networking]
rdhw@cam.ac.uk

This is just a test message to see if completely uninstalling all of the IE7
addons that I had solves the closing issue before do the sfc scan or
reinstalling IE7.

Robin,

Well, apparently the problem had something to do with one of several addons
or programs I had installed related to IE7. after the last message failed
yet again, I went though and uninstalled AM-Deadlink, IE Spell, Inline
Search, Snipit, Bloglines plugin, and Roboform. At this point my closing
issue seems to have left, and for chuckles I tried installing the Wu Update
file again. It gave me a message that it was already installed, so I di as
you suggested sometime earlier and did a force install, and it worked. So, it
would appear that whichever addon or program that was messing up closing IE
also must have had something to do with stopping the Wu update from
installing.. I guess anyway.

After I make sure I do not have a problem closing IE after posting this
message, I will try reinstalling the addons one at a time and see if the
closing problem comes back. Maybe one of them had gotten corrupted.

Thank you for the time and effort you put into this.