as per my previous post: files missing. I click Start-Run type
%windir%\ie7.log OK but file cannot be found as per message. searched ans
found text KB931768-IE7. What can I do to recover these files?! Please
help! Thank goodness I have Firefox or I could not send this post!

Sorry, I haven't given up. Let's go back to your original topic.

Don

"B.J." <BJ@discussions.microsoft.com> wrote in message
news:FA0F90F2-40AF-4686-868C-52D68FBA3ED3@microsoft.com...
> as per my previous post: files missing. I click Start-Run type
> %windir%\ie7.log OK but file cannot be found as per message. searched ans
> found text KB931768-IE7. What can I do to recover these files?! Please
> help! Thank goodness I have Firefox or I could not send this post!

Thanks!! I referred to Article ID 917935 which I found in another post a
suggestion for resetting any unwritable registry subkeys; however when I type
in the info as I have stated in this post it cannot be found! Also tried
uninstalling again"spuninst.exe" and still the process stops with the error
that the file ieeula.chm is not in the location C:\Windows\ie7 and to make
sure the location is correct or change and insert Windows NT Service Pack
Uninstall Directory. Now I have tried typing that and still will not work.
I do not understand what I am being asking to do. The uninstall stops with
the error window while extracting files fromC:\WINDOWS\System 32. Hope that
helps explain a bit more. I am really confused. Am I going to have to
uninstall WINDOWS altogether? Hope not, I am not very experienced! Thanks
for your attention!

"Don Varnau" wrote:

> Sorry, I haven't given up. Let's go back to your original topic.
>
> Don
>
> "B.J." <BJ@discussions.microsoft.com> wrote in message
> news:FA0F90F2-40AF-4686-868C-52D68FBA3ED3@microsoft.com...
> > as per my previous post: files missing. I click Start-Run type
> > %windir%\ie7.log OK but file cannot be found as per message. searched ans
> > found text KB931768-IE7. What can I do to recover these files?! Please
> > help! Thank goodness I have Firefox or I could not send this post!
>
>

Please post all replies to your original thread, BJ. Thanks.
--
~Robear Dyer (PA Bear)
MS MVP-Windows (IE, OE, Security, Shell/User)
AumHa VSOP & Admin; DTS-L.org

B.J. wrote:
> Thanks!! I referred to Article ID 917935 which I found in another post a
> suggestion for resetting any unwritable registry subkeys; however when I
> type in the info as I have stated in this post it cannot be found! Also
> tried uninstalling again"spuninst.exe" and still the process stops with
> the
> error that the file ieeula.chm is not in the location C:\Windows\ie7 and
> to
> make sure the location is correct or change and insert Windows NT Service
> Pack Uninstall Directory. Now I have tried typing that and still will
> not
> work. I do not understand what I am being asking to do. The uninstall
> stops with the error window while extracting files fromC:\WINDOWS\System
> 32. Hope that helps explain a bit more. I am really confused. Am I
> going
> to have to uninstall WINDOWS altogether? Hope not, I am not very
> experienced! Thanks for your attention!
>
> "Don Varnau" wrote:
>
>> Sorry, I haven't given up. Let's go back to your original topic.
>>
>> Don
>>
>> "B.J." <BJ@discussions.microsoft.com> wrote in message
>> news:FA0F90F2-40AF-4686-868C-52D68FBA3ED3@microsoft.com...
>>> as per my previous post: files missing. I click Start-Run type
>>> %windir%\ie7.log OK but file cannot be found as per message. searched
>>> ans
>>> found text KB931768-IE7. What can I do to recover these files?! Please
>>> help! Thank goodness I have Firefox or I could not send this post!