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Old 05-07-2007, 03:20 PM
R.T
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Can't access to secure web sites

Hi Experts,

I have 3 computers at home.
1) Windows XP sp2 (using IE7 upgraded from IE6)
2) Windows 2003 Std sp1 (using IE7 also upgraded from IE6)
3) Windows Vista Business (IE7 Already preinstalled when the system was
purchased).

For some reasons, my XP and Windows 2003 can access to my company's web mail
(https://webmail.companyname.com).
Only my Vista is not able to access to it. No firewall is set on this
computer.
I can also access to some other secure webs, such as bank and etc, no
problem.

Any ideas??
Thank you in advance.
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Old 05-07-2007, 03:20 PM
  #2  
Old 05-07-2007, 07:30 PM
Gistcheckin
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RE: Can't access to secure web sites

Customer is unable to browse to secured sites

If the customer is unable to browse to secured sites perform the following
troubleshooting steps

First register the following Internet Explorer dll files

Click Start, click Run, type:
Regsvr32 jscript.dll
Regsvr32 softpub.dll
Regsvr32 mssip32.dll
Regsvr32 initpki.dll
Regsvr32 msxml3.dll
Now optimize Internet Explorer for browsing secured sites

Open Internet Options, make the folowing changes
General Tab\ Delete...\
Delete cookies, temporary internet files
Security Tab
Reset all zones to Default
Privacy Tab
Reset to default
Content Tab
Clear SSL State
Programs Tab
Reset Web Settings
Advanced Tab\ Security
Check SSL 2.0 & 3.0
Un-Check Use TLS 1.0
Restore Defaults

Customer experiencing same issue reported this worked for them. (last post)
http://forums.microsoft.com/MSDN/Sho...92657&SiteID=1
--
Gistcheckin


"R.T" wrote:

> Hi Experts,
>
> I have 3 computers at home.
> 1) Windows XP sp2 (using IE7 upgraded from IE6)
> 2) Windows 2003 Std sp1 (using IE7 also upgraded from IE6)
> 3) Windows Vista Business (IE7 Already preinstalled when the system was
> purchased).
>
> For some reasons, my XP and Windows 2003 can access to my company's web mail
> (https://webmail.companyname.com).
> Only my Vista is not able to access to it. No firewall is set on this
> computer.
> I can also access to some other secure webs, such as bank and etc, no
> problem.
>
> Any ideas??
> Thank you in advance.

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