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  #1 (permalink)  
Old 05-06-2007, 10:22 AM
Wade
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IE7 Installation Problem

I'm attempting to install IE7on an XP SP2 machine. The installation finishes
I get the error: "Internet Explorer 7 could not be installed."

I've followed all recommendations in the "Internet Explorer Troubleshooting"
link to no avail. I tried installing IE7 with my personal account which has
admin permissions and I tried installing it using the admin account. Both
yield the same results.

This machine also has an issue with Adobe Flash Player. It runs perfectly
fine with Firefox, but it does not work with IE6. I've tweaked security,
privacy, and advanced settings in IE6 to try to solve it, but have been
unable to do so.

Any help would be greatly appreciated. Thank you for your time.
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Old 05-06-2007, 10:22 AM
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  #2 (permalink)  
Old 05-06-2007, 10:23 AM
PA Bear
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Re: IE7 Installation Problem

Required reading IMHO before installing IE7:

Sandi's Installation Tips <= FOLLOW THESE TIPS TO THE LETTER!
http://www.ie-vista.com/known_issues.html#pre-install

[And I strongly recommend using
http://www.microsoft.com/windows/ie/default.mspx as the installation source,
not Automatic/Windows Update.]

IEBlog : IE7 Installation and Anti-Malware Applications
http://blogs.msdn.com/ie/archive/200...lications.aspx

What's New in Internet Explorer 7
http://msdn.microsoft.com/workshop/e...asp?frame=true

Release Notes
http://msdn2.microsoft.com/ie/Aa740486
--
~Robear Dyer (PA Bear)
MS MVP-Windows (IE, OE, Security, Shell/User)
AumHa VSOP & Admin; DTS-L.org

Wade wrote:
> I'm attempting to install IE7on an XP SP2 machine. The installation
> finishes I get the error: "Internet Explorer 7 could not be installed."
>
> I've followed all recommendations in the "Internet Explorer
> Troubleshooting"
> link to no avail. I tried installing IE7 with my personal account which
> has
> admin permissions and I tried installing it using the admin account. Both
> yield the same results.
>
> This machine also has an issue with Adobe Flash Player. It runs perfectly
> fine with Firefox, but it does not work with IE6. I've tweaked security,
> privacy, and advanced settings in IE6 to try to solve it, but have been
> unable to do so.
>
> Any help would be greatly appreciated. Thank you for your time.


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  #3 (permalink)  
Old 05-06-2007, 10:24 AM
Wade
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Posts: n/a
Re: IE7 Installation Problem

I read the known issues and tried what was suggested, I still have failure.
Any other tips?

"PA Bear" wrote:

> Required reading IMHO before installing IE7:
>
> Sandi's Installation Tips <= FOLLOW THESE TIPS TO THE LETTER!
> http://www.ie-vista.com/known_issues.html#pre-install
>
> [And I strongly recommend using
> http://www.microsoft.com/windows/ie/default.mspx as the installation source,
> not Automatic/Windows Update.]
>
> IEBlog : IE7 Installation and Anti-Malware Applications
> http://blogs.msdn.com/ie/archive/200...lications.aspx
>
> What's New in Internet Explorer 7
> http://msdn.microsoft.com/workshop/e...asp?frame=true
>
> Release Notes
> http://msdn2.microsoft.com/ie/Aa740486
> --
> ~Robear Dyer (PA Bear)
> MS MVP-Windows (IE, OE, Security, Shell/User)
> AumHa VSOP & Admin; DTS-L.org
>
> Wade wrote:
> > I'm attempting to install IE7on an XP SP2 machine. The installation
> > finishes I get the error: "Internet Explorer 7 could not be installed."
> >
> > I've followed all recommendations in the "Internet Explorer
> > Troubleshooting"
> > link to no avail. I tried installing IE7 with my personal account which
> > has
> > admin permissions and I tried installing it using the admin account. Both
> > yield the same results.
> >
> > This machine also has an issue with Adobe Flash Player. It runs perfectly
> > fine with Firefox, but it does not work with IE6. I've tweaked security,
> > privacy, and advanced settings in IE6 to try to solve it, but have been
> > unable to do so.
> >
> > Any help would be greatly appreciated. Thank you for your time.

>
>

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  #4 (permalink)  
Old 05-06-2007, 10:24 AM
PA Bear
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Posts: n/a
Re: IE7 Installation Problem

1. Try installing in Safe Mode.

2. Run a /thorough/ check for hijackware, including posting your hijackthis
log to an appropriate forum. Don't attempt to install IE7 until your log's
been given a clean bill of health.

Checking for/Help with Hijackware
http://aumha.org/a/parasite.htm
http://aumha.org/a/quickfix.htm
http://aumha.net/viewtopic.php?t=5878
http://wiki.castlecops.com/Malware_R...:_Introduction
http://mvps.org/winhelp2002/unwanted.htm
http://inetexplorer.mvps.org/data/prevention.htm
http://inetexplorer.mvps.org/tshoot.html
http://www.mvps.org/sramesh2k/Malware_Defence.htm
http://defendingyourmachine2.blogspot.com/
http://www.elephantboycomputers.com/...moving_Malware

When all else fails, HijackThis v1.99.1
(http://aumha.org/downloads/hijackthis.zip) is the preferred tool to use.
It will help you to both identify and remove any hijackware/spyware with
assistance from an expert. **Post your log to
http://forums.spybot.info/forumdisplay.php?f=22,
http://castlecops.com/forum67.html,
http://forums.subratam.org/index.php?showforum=7,
http://aumha.net/viewforum.php?f=30, or other appropriate forums for expert
analysis, not here.**

If the procedures look too complex - and there is no shame in admitting this
isn't your cup of tea - take the machine to a local, reputable and
independent (i.e., not BigBoxStoreUSA) computer repair shop.
--
~Robear Dyer (PA Bear)
MS MVP-Windows (IE, OE, Security, Shell/User)
AumHa VSOP & Admin; DTS-L.org

Wade wrote:
> I read the known issues and tried what was suggested, I still have
> failure.
> Any other tips?
>
> "PA Bear" wrote:
>
>> Required reading IMHO before installing IE7:
>>
>> Sandi's Installation Tips <= FOLLOW THESE TIPS TO THE LETTER!
>> http://www.ie-vista.com/known_issues.html#pre-install
>>
>> [And I strongly recommend using
>> http://www.microsoft.com/windows/ie/default.mspx as the installation
>> source, not Automatic/Windows Update.]
>>
>> IEBlog : IE7 Installation and Anti-Malware Applications
>> http://blogs.msdn.com/ie/archive/200...lications.aspx
>>
>> What's New in Internet Explorer 7
>> http://msdn.microsoft.com/workshop/e...asp?frame=true
>>
>> Release Notes
>> http://msdn2.microsoft.com/ie/Aa740486
>> --
>> ~Robear Dyer (PA Bear)
>> MS MVP-Windows (IE, OE, Security, Shell/User)
>> AumHa VSOP & Admin; DTS-L.org
>>
>> Wade wrote:
>>> I'm attempting to install IE7on an XP SP2 machine. The installation
>>> finishes I get the error: "Internet Explorer 7 could not be installed."
>>>
>>> I've followed all recommendations in the "Internet Explorer
>>> Troubleshooting"
>>> link to no avail. I tried installing IE7 with my personal account which
>>> has
>>> admin permissions and I tried installing it using the admin account.
>>> Both
>>> yield the same results.
>>>
>>> This machine also has an issue with Adobe Flash Player. It runs
>>> perfectly
>>> fine with Firefox, but it does not work with IE6. I've tweaked
>>> security,
>>> privacy, and advanced settings in IE6 to try to solve it, but have been
>>> unable to do so.
>>>
>>> Any help would be greatly appreciated. Thank you for your time.


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  #5 (permalink)  
Old 05-06-2007, 10:24 AM
micheal dark
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Posts: n/a
RE: IE7 Installation Problem

I'm having a similiar problem. I have to update my browser in order to still
work on deviant art. Except I have a Windows XP SP1 machine and NONE of the
dowloads seem to work

"Wade" wrote:

> I'm attempting to install IE7on an XP SP2 machine. The installation finishes
> I get the error: "Internet Explorer 7 could not be installed."
>
> I've followed all recommendations in the "Internet Explorer Troubleshooting"
> link to no avail. I tried installing IE7 with my personal account which has
> admin permissions and I tried installing it using the admin account. Both
> yield the same results.
>
> This machine also has an issue with Adobe Flash Player. It runs perfectly
> fine with Firefox, but it does not work with IE6. I've tweaked security,
> privacy, and advanced settings in IE6 to try to solve it, but have been
> unable to do so.
>
> Any help would be greatly appreciated. Thank you for your time.

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  #6 (permalink)  
Old 05-06-2007, 10:24 AM
Frank Saunders, MS-MVP OE/WM
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Posts: n/a
Re: IE7 Installation Problem

"micheal dark" <micheal dark@discussions.microsoft.com> wrote in message
news:05A25E88-981E-4610-99FB-6D07B6C4FC54@microsoft.com...
> I'm having a similiar problem. I have to update my browser in order to
> still
> work on deviant art. Except I have a Windows XP SP1 machine and NONE of
> the
> dowloads seem to work


You will have to upgrade to SP2 first.

--
Frank Saunders, MS-MVP OE/WM
http://www.fjsmjs.com

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