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| My internet explorer crashes every time I start it. I am going to write the error code from the Error Reporting Tool. (I know Microsoft deal with blue screen crashes but i dont know about these kind of crashes. So I ask the members of the forum to plz help me!!) Error Signature AppName: iexplore.exe AppVir: 7.0.6000.16414 ModName: tegsyie.dll ModVer. 0.0.0.0 Offset: 000123af Umm I would write more details but I would be makeing this more difficult. Thank you! |
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| Re: My internet explorer crashes every time I start it. Run a /thorough/ check for hijackware, including posting your hijackthis log to an appropriate forum. Checking for/Help with Hijackware http://aumha.org/a/parasite.htm http://aumha.org/a/quickfix.htm http://aumha.net/viewtopic.php?t=5878 http://wiki.castlecops.com/Malware_R...:_Introduction http://mvps.org/winhelp2002/unwanted.htm http://inetexplorer.mvps.org/data/prevention.htm http://inetexplorer.mvps.org/tshoot.html http://www.mvps.org/sramesh2k/Malware_Defence.htm http://defendingyourmachine.blogspot.com/ http://www.elephantboycomputers.com/...moving_Malware When all else fails, HijackThis v1.99.1 (http://aumha.org/downloads/hijackthis.zip) is the preferred tool to use. It will help you to both identify and remove any hijackware/spyware with assistance from an expert. **Post your log to http://forums.spybot.info/forumdisplay.php?f=22, http://castlecops.com/forum67.html, http://forums.subratam.org/index.php?showforum=7, http://aumha.net/viewforum.php?f=30, or other appropriate forums for expert analysis, not here.** If the procedures look too complex - and there is no shame in admitting this isn't your cup of tea - take the machine to a local, reputable and independent (i.e., not BigBoxStoreUSA) computer repair shop. -- ~Robear Dyer (PA Bear) MS MVP-Windows (IE, OE, Security, Shell/User) AumHa VSOP & Admin; DTS-L.org david92ng wrote: > I am going to write the error code from the Error Reporting Tool. (I know > Microsoft deal with blue screen crashes but i dont know about these kind > of > crashes. So I ask the members of the forum to plz help me!!) > > Error Signature > AppName: iexplore.exe > AppVir: 7.0.6000.16414 > ModName: tegsyie.dll > ModVer. 0.0.0.0 > Offset: 000123af > > Umm I would write more details but I would be makeing this more difficult. > Thank you! |
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| Re: My internet explorer crashes every time I start it. Hi David, The file where the crash occurred was caused by the tegsyie.dll. An internet search reveals that this file has not been yet classified as malware and was first reported on 29 March 2007, so there is not much to say whether it is a good or evil IE addon. First up you can disable the addon from the Manage Addons applet. Tools>Manage Addons>Enable/Disable Addons.. Sort your list of addons by Filename by clicking on the column Heading 'Filename' (far right of the Manage Addons dialog) and disable ALL addons that are using tegsyie.dll. Or Use the Add/Remove Programs Applet to completely remove the Addon from your computer. Or Contact the vendor of the Addon to see if there is an upgrade for IE7. If you know the name of this Addon and the address of the web site where you installed it from it would be helpful if you could post that back here. Regards. "david92ng" <david92ng********.com> wrote in message news:5FFD1C77-5FE8-49CA-AC93-87AFFA945031@microsoft.com... >I am going to write the error code from the Error Reporting Tool. (I know > Microsoft deal with blue screen crashes but i dont know about these kind > of > crashes. So I ask the members of the forum to plz help me!!) > > Error Signature > AppName: iexplore.exe > AppVir: 7.0.6000.16414 > ModName: tegsyie.dll > ModVer. 0.0.0.0 > Offset: 000123af > > Umm I would write more details but I would be makeing this more difficult. > Thank you! > |
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