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Old 05-06-2007, 09:45 AM
bmstier
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internet explorer fails to open

Trying to start internet explorer 7, it acts like it wants to start, it
> begins to load and then it shuts down and I get an error saying internet
> explorer has encountered a problem and needs to close. The only way I can
> get it to work right is in system utility, under the start up tab, I have to
> uncheck three Items,
> 1=dlwtxwk, 2=hebqfgi, and 3=thqutqk. These look suspious as far as the
> command line as well as location which I cannot find in regedit. I also went
> to safe mode and ran nortons, spybot, ccleaner, windows defender and nothing
> gets rid or finds it. Anyone know what this is and how to get rid of them.
> Thanks....


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Old 05-06-2007, 09:45 AM
  #2 (permalink)  
Old 05-06-2007, 09:45 AM
Frank Saunders, MS-MVP OE/WM
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Re: internet explorer fails to open

"bmstier" <bmstier@discussions.microsoft.com> wrote in message
news:EC5B75E8-FEFA-42C3-9461-FC9D7B335949@microsoft.com...
> Trying to start internet explorer 7, it acts like it wants to start, it
>> begins to load and then it shuts down and I get an error saying internet
>> explorer has encountered a problem and needs to close. The only way I
>> can
>> get it to work right is in system utility, under the start up tab, I have
>> to
>> uncheck three Items,
>> 1=dlwtxwk, 2=hebqfgi, and 3=thqutqk. These look suspious as far as the
>> command line as well as location which I cannot find in regedit. I also
>> went
>> to safe mode and ran nortons, spybot, ccleaner, windows defender and
>> nothing
>> gets rid or finds it. Anyone know what this is and how to get rid of
>> them.
>> Thanks....

>


Do a thorough check for malware, following all of the steps at one of these
Web pages.
Help with malware:
All MS-MVP Sites.
http://aumha.org/a/parasite.htm
http://aumha.org/a/quickfix.htm
http://www.elephantboycomputers.com/...moving_Malware
http://mvps.org/winhelp2002/unwanted.htm
http://inetexplorer.mvps.org/darnit.html
http://www.mvps.org/sramesh2k/Malware_Defence.htm

Unexplained computer behavior may be caused by deceptive software.
http://support.microsoft.com/kb/827315

So How Did I Get Infected Anyway?
For quite a few people it's by installing Messenger Plus, whose ads for
malware don't identify the malware as such and try to convince you that you
owe it to the author. See also:
http://www.wilderssecurity.com/showthread.php?t=27971
Don't ever do a "default" install of anything. Always choose Custom and see
what else is being carried along. Don't install any extras you're not sure
of.

--
Frank Saunders, MS-MVP OE/WM
http://www.fjsmjs.com
Answer in newsgroup. Don't expect an answer to email.


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