One of my customers have installed IE70 on all clients. Sadly they now have
printing problems in Outlook 2003. First of all they had problems printing
the mail headers on some email. This I fixed by installing the hotfix
addressing this issue on all clients. But they still have a problem printing
some emails. IE70 somehow scales the print of some emails so that the font
gets very small, almost unreadable. Is there a way to stop IE70 from doing
this? I know of the workaround (hit forward and print the mail), but it would
be nice if this is not needed and if printing from Outlook 2003 could be as
sweet as before IE70 was installed :)

Thanx in advance.

Best Regards
Thomas
Denmark

There's another Hotfix (not 931657) for this behavior (and we expect it to
be included in an upcoming Cumulative Update for IE, possibly as soon as 10
Apr-07): http://msmvps.com/blogs/spywaresucks...18/689883.aspx

This Hotfix is only available to certain Premier Support customers at this
time.

As of this posting, the KB associated with this hotfix (KB932538) is not
publicly available and may not be available to all International
QFE-qualifying customers.
--
~Robear Dyer (PA Bear)
MS MVP-Windows (IE, OE, Security, Shell/User)
AumHa VSOP & Admin; DTS-L.org


StoreThomas wrote:
> One of my customers have installed IE70 on all clients. Sadly they now
> have
> printing problems in Outlook 2003. First of all they had problems printing
> the mail headers on some email. This I fixed by installing the hotfix
> addressing this issue on all clients. But they still have a problem
> printing
> some emails. IE70 somehow scales the print of some emails so that the font
> gets very small, almost unreadable. Is there a way to stop IE70 from doing
> this? I know of the workaround (hit forward and print the mail), but it
> would be nice if this is not needed and if printing from Outlook 2003
> could
> be as sweet as before IE70 was installed :)
>
> Thanx in advance.
>
> Best Regards
> Thomas
> Denmark

Hi Robear!

Many thanx for the link, that hotfix had evaded me so far :)

Best Regards
Thomas
Denmark

"PA Bear" wrote:

> There's another Hotfix (not 931657) for this behavior (and we expect it to
> be included in an upcoming Cumulative Update for IE, possibly as soon as 10
> Apr-07): http://msmvps.com/blogs/spywaresucks...18/689883.aspx
>
> This Hotfix is only available to certain Premier Support customers at this
> time.
>
> As of this posting, the KB associated with this hotfix (KB932538) is not
> publicly available and may not be available to all International
> QFE-qualifying customers.
> --
> ~Robear Dyer (PA Bear)
> MS MVP-Windows (IE, OE, Security, Shell/User)
> AumHa VSOP & Admin; DTS-L.org
>
>
> StoreThomas wrote:
> > One of my customers have installed IE70 on all clients. Sadly they now
> > have
> > printing problems in Outlook 2003. First of all they had problems printing
> > the mail headers on some email. This I fixed by installing the hotfix
> > addressing this issue on all clients. But they still have a problem
> > printing
> > some emails. IE70 somehow scales the print of some emails so that the font
> > gets very small, almost unreadable. Is there a way to stop IE70 from doing
> > this? I know of the workaround (hit forward and print the mail), but it
> > would be nice if this is not needed and if printing from Outlook 2003
> > could
> > be as sweet as before IE70 was installed :)
> >
> > Thanx in advance.
> >
> > Best Regards
> > Thomas
> > Denmark
>
>

You're welcome, thanks for posting back, and good luck.

StoreThomas wrote:
> Hi Robear!
>
> Many thanx for the link, that hotfix had evaded me so far :)
>
> Best Regards
> Thomas
> Denmark
>
> "PA Bear" wrote:
>
>> There's another Hotfix (not 931657) for this behavior (and we expect it
>> to
>> be included in an upcoming Cumulative Update for IE, possibly as soon as
>> 10
>> Apr-07):
>> http://msmvps.com/blogs/spywaresucks...18/689883.aspx
>>
>> This Hotfix is only available to certain Premier Support customers at
>> this
>> time.
>>
>> As of this posting, the KB associated with this hotfix (KB932538) is not
>> publicly available and may not be available to all International
>> QFE-qualifying customers.
>> --
>> ~Robear Dyer (PA Bear)
>> MS MVP-Windows (IE, OE, Security, Shell/User)
>> AumHa VSOP & Admin; DTS-L.org
>>
>>
>> StoreThomas wrote:
>>> One of my customers have installed IE70 on all clients. Sadly they now
>>> have
>>> printing problems in Outlook 2003. First of all they had problems
>>> printing
>>> the mail headers on some email. This I fixed by installing the hotfix
>>> addressing this issue on all clients. But they still have a problem
>>> printing
>>> some emails. IE70 somehow scales the print of some emails so that the
>>> font
>>> gets very small, almost unreadable. Is there a way to stop IE70 from
>>> doing
>>> this? I know of the workaround (hit forward and print the mail), but it
>>> would be nice if this is not needed and if printing from Outlook 2003
>>> could
>>> be as sweet as before IE70 was installed :)
>>>
>>> Thanx in advance.
>>>
>>> Best Regards
>>> Thomas
>>> Denmark

I tried the Same FIX from Microsoft (Artical ID: 931657 - HOTFIX:
IE7-KB931657-WindowsXP-x86-enu.exe) and it did not work for me, my question
to you is did it actually work for you?

My only solution for the user is right now to OPEN the Email and hit "REPLY"
and then Print off this MESSAGE... pretty sad...

Hopeing for a better solution...

Thanks in advance...

Michael



"PA Bear" <PABearMVP******.com> wrote in message
news:OdD$9FWdHHA.1000@TK2MSFTNGP05.phx.gbl...
> You're welcome, thanks for posting back, and good luck.
>
> StoreThomas wrote:
>> Hi Robear!
>>
>> Many thanx for the link, that hotfix had evaded me so far :)
>>
>> Best Regards
>> Thomas
>> Denmark
>>
>> "PA Bear" wrote:
>>
>>> There's another Hotfix (not 931657) for this behavior (and we expect it
>>> to
>>> be included in an upcoming Cumulative Update for IE, possibly as soon as
>>> 10
>>> Apr-07):
>>> http://msmvps.com/blogs/spywaresucks...18/689883.aspx
>>>
>>> This Hotfix is only available to certain Premier Support customers at
>>> this
>>> time.
>>>
>>> As of this posting, the KB associated with this hotfix (KB932538) is not
>>> publicly available and may not be available to all International
>>> QFE-qualifying customers.
>>> --
>>> ~Robear Dyer (PA Bear)
>>> MS MVP-Windows (IE, OE, Security, Shell/User)
>>> AumHa VSOP & Admin; DTS-L.org
>>>
>>>
>>> StoreThomas wrote:
>>>> One of my customers have installed IE70 on all clients. Sadly they now
>>>> have
>>>> printing problems in Outlook 2003. First of all they had problems
>>>> printing
>>>> the mail headers on some email. This I fixed by installing the hotfix
>>>> addressing this issue on all clients. But they still have a problem
>>>> printing
>>>> some emails. IE70 somehow scales the print of some emails so that the
>>>> font
>>>> gets very small, almost unreadable. Is there a way to stop IE70 from
>>>> doing
>>>> this? I know of the workaround (hit forward and print the mail), but it
>>>> would be nice if this is not needed and if printing from Outlook 2003
>>>> could
>>>> be as sweet as before IE70 was installed :)
>>>>
>>>> Thanx in advance.
>>>>
>>>> Best Regards
>>>> Thomas
>>>> Denmark
>

931657 is *not* the Hotfix for this problem, Michael. 931657 addresses
another problem (lack of headers when printing OL or OE messages).

If you don't qualify for Premier Partner Support, Hotfix 932538 will not be
available to you at this point.
--
~PA Bear

ZZMHume wrote:
> I tried the Same FIX from Microsoft (Artical ID: 931657 - HOTFIX:
> IE7-KB931657-WindowsXP-x86-enu.exe) and it did not work for me, my
> question
> to you is did it actually work for you?
>
> My only solution for the user is right now to OPEN the Email and hit
> "REPLY"
> and then Print off this MESSAGE... pretty sad...
<snip>
>>> "PA Bear" wrote:
>>>> There's another Hotfix (not 931657) for this behavior (and we expect it
>>>> to
>>>> be included in an upcoming Cumulative Update for IE, possibly as soon
>>>> as
>>>> 10
>>>> Apr-07):
>>>> http://msmvps.com/blogs/spywaresucks...18/689883.aspx
>>>>
>>>> This Hotfix is only available to certain Premier Support customers at
>>>> this
>>>> time.
>>>>
>>>> As of this posting, the KB associated with this hotfix (KB932538) is
>>>> not
>>>> publicly available and may not be available to all International
>>>> QFE-qualifying customers.
>>>> --
>>>> ~Robear Dyer (PA Bear)
>>>> MS MVP-Windows (IE, OE, Security, Shell/User)
>>>> AumHa VSOP & Admin; DTS-L.org
>>>>
>>>>
>>>> StoreThomas wrote:
>>>>> One of my customers have installed IE70 on all clients. Sadly they now
>>>>> have
>>>>> printing problems in Outlook 2003. First of all they had problems
>>>>> printing
>>>>> the mail headers on some email. This I fixed by installing the hotfix
>>>>> addressing this issue on all clients. But they still have a problem
>>>>> printing
>>>>> some emails. IE70 somehow scales the print of some emails so that the
>>>>> font
>>>>> gets very small, almost unreadable. Is there a way to stop IE70 from
>>>>> doing
>>>>> this? I know of the workaround (hit forward and print the mail), but
>>>>> it
>>>>> would be nice if this is not needed and if printing from Outlook 2003
>>>>> could
>>>>> be as sweet as before IE70 was installed :)
>>>>>
>>>>> Thanx in advance.
>>>>>
>>>>> Best Regards
>>>>> Thomas
>>>>> Denmark

Regarding the "shrink to fit"/ unreadable issue with IE7 in Outlook 2003: I read on microsoft's support page that XP SP3 contains the Hotfix to correct the unreadable font when trying to print an email in Outlook in HTML. I installed SP3, but I am having the same issues. I work with attorneys who need to print out emails, so any resolutions would be greatly appreciated.

-Ken